Happened a couple days ago at the drive thru, worker named Ben started making fun of me for being fat after I ordered for my whole family assuming I was gonna eat everything myself, McDonald's needs to be more careful about hiring employees because this is unacceptable read more

McDonald's - What i can only assume to be spit from the drive thru worker ben - Fast Food Near Me - Radford, Virginia

I came here for the grinch meal. They didn't have it. They were also out of big Mac's. Total disappointment considering I had been looking forward to trying this. I'm so sad I could cry. read more

This was the first time in 6 years everything was fresh and perfect. I have left bad reviews before but not today. 7/25/25 Everything was hot and fresh. Good job guys. Now let's try to keep it like that. read more

Horribly late opening to counter service, too many personnel that have English as second language, avoid this establishment if at all possible read more

the service is consistently slow and employees don't care. absolutely zero pep in their step. i've seen young employees getting screamed at by customers over things that aren't their fault while management goofs off in the back. the store is backed up and they are joking about smoking and rolling up with a drive thru line around the building and customers waiting inside. the store also stinks like sewage. read more

Truly a shame that zero and negative numbers are not an option. Stay far, far away from this location. When I visited midday on a Thursday, ordering a burger and an iced coffee, service was terrible, with angry customers pacing the small lobby. Not what you customarily see at a McDonald's. The crew seemed to be wandering aimlessly behind the counter, and it was clear the assistant manager was doing the best she could to hold things together. When my order was delivered, the burger was cold, mayonnaise all over the outside of the wrapper, overall a very low quality effort. I swear, my coffee tasted like a cup of iced kerosene. I do not know what in the world happened there. I had already left the establishment, and I would not think to turn around and ask for my order to be re-done. That's an open invitation for spit in your food and who knows what. Long story short, avoid this location. read more

This place sucks.. y'all really are stupid. Aren't y'all?? I asked for caramel frappe with extra caramel sauce and an even says it on the fucking ticket and you guys still sent me a mocha frappe with fucking mocha. DO YOU NOT KNOW HOW TO READ????? read more

McDonald's - What I got - Fast Food Near Me - Radford, Virginia

Service was fast and employees were on there game! Whoever was working the widow had my sauses and when I asked for another he was prompt to get it for me without hesitation food was good too read more

The absolute worst McDonalds I have ever visited. They rarely (if ever) get my order right. One time asked for honey and sweet chili sauce and got honey mustard and habanero ranch. We have given them chance after chance to get it right and they always disappoint. We have even talked to the manager and nothing has ever changed in at least 5 years. Avoid! Update: it's 2019 and NOTHING has changed. Still get orders incorrect and they do not care about their customers. Food is wrong and cold. Managers do not care about their customers. read more

First of all,this is in Fairlawn, not Radford. Was here last night ... drive through took forever. Food ... same as always. Poorly managed inside from the delays read more

McDonald's is a great place but how sloppy the food is i had some McDonald's yesterday and it was fine it depends on were the McDonald's is apparently the way I see it. read more

Before leaving their drive-through, be sure to check your order. I have ordered diet Coke and have discovered when arriving home, I have Cherry Coke. I think that McDonald's is extraordinarily busy, so they make mistakes. If you tell the manager, they try to make it right. I have never seen food handlers without masks or gloves which most certainly matters to me during COVID. Not a fan of French fries, but they are part of most meals so you simply take them home and decide whether to eat them or not. read more

I get the same thing everytime and some how everytime the mess it up, and it's getting really annoying. I get two mcChickens NO LETTUCE, but they still manage to have lettuce every time. Tonight I order the same thing but with frie. the first set of McChickens had lettuce and my fries were completely empty except the 6 on the bottom of the bag. read more

This location is so slow! I was third in line at the drive through, and it took over 20 minutes! Then when I finally got to the window to receive my order, I had to pull over and wait on fries! read more

Went here to get some takeout for dinner last week, my opinion has not improved - took almost 15 minutes to get my food, they forgot to give me a drink until I asked for it on the way out, and they screwed up my burger order. Wasn't worth going back in and wasting another 10-15 minutes when starving - I think this is pretty much the last time I go here, unless i'm just absolutely dying for something that only McD's has for some crazy reason. read more

stop coming here for a while n will not be coming back!!! their food is atrocious, greasey, and they add salt and other seasonings that should not be there making the food gross not to mention cold n not the right order. my orders are always messed up, i can go inside n speak to a supervisor n my order will still be wrong. every single time i order it's always wrong. machines don't work half the time, they get rude n annoyed when you want your order fixed. the wait for your food is so long you think it's hot n fresh but far from it, it's a joke. my time n money is not worth the aggravation from this place. i'm very surprised it's still open n running. read more

Corporate needs to come and do some retraining or hire some new employees. Every time we come here they do not get the order right . Go up the road to Cook Out or Wendys much better food and they are so much nicer. read more

I honestly could not decide between 1 star or 2 because I love McDonald's but this McDonald's in Radford V.A. cannot seem to get our order correct for anything! They are constantly running out of menu and the ice cream machine is always down ! Last night my husband ordeed our food on the way home ( we live not 5 min away) He ordered me a #1 Big Mac meal and Him a Chicken Tenders Meal .He gets up to the window to pay they told him once again they were sold out of the Tenders and iced tea didn't even have ice in it! The fries were colder than his iced tea! We will never go to this McDonald's again we are DONE read more

This has been about the third or fourth visit in a row where they cannot get a simple order correct. Then it takes them 15 minutes to correct one item while the rest of the order gets cold. Remind me why they think they deserve $15 per hour? read more

Wanna wait 15 minutes for fast food? Wanna receive food that you didn't order? How about cold burgers when u asked for chicken selects? Do you have a picky passenger in the car that will make you go back until the order is right? Then you better expect to waste 45 minutes here at McDonalds! Maybe you should stop smoking cigarettes and what appears to be pot right outside the door, and then go on to make my food. Then you may remember what I ordered and you wont be just standing around making yourself a freaking iced coffee as I'm waiting for my order. Oh and cursing in front of a customer is just unprofessional. read more

this mcdonald's is yucky. it took about 25 minutes just for me to get chicken nuggets and fries. and the chicken nuggets were very dry and nasty, and the fries tasted like cardboard. y u c k y read more

If it was one thing I would say they were having an off day but this place was a disaster. None of the sodas were working and they weren't telling people before they went to the self serve soda machines. They were still charging for sodas and offering no discount off meal prices. There was sweet tea in the unsweetened tea dispenser. The whole soda area had a terrible smell. We had to wait a long time for our food. They brought it out and it was missing an order of chicken strips. Five minutes later I went to check on them and they had forgotten about them so we had to wait even longer. The chicken strips were chewy and disgusting. They had one register open at lunch time so there were tons of people waiting. We saw no fewer than four other people return their food because it was incorrect. One of the employees who was bringing food out to people in the dining room had what looked like caked on dust or crud on the back of her shirt after which point we didn't feel like we could continue eating because who knows how it got there and what may have been dropping in food. Disgusting and disappointing. read more