The new bagel sandwich is very overpriced, but you might be able to getca deal on the app. I think they use the spicy sauce on the bagels. read more

McDonald's - Finally - Burgers Near Me - Phoenix, Arizona

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Ordered a large caramel coffee with extra caramel drizzle, there was no extra caramel drizzle at all, and I sip the coffee and I taste chunks I look at the bottom of the cup when I got to work this morning, and it was completely black, I don't nor have ever done one of these, this is actually my first one but ya, this kind of pissed me off no cap, I hate to even do this but wtf read more

McDonald's - Burgers Near Me - Phoenix, Arizona

OMG! It's been a minute since I ate at McDonald's #17594, and they are expensive for fast food. I ordered the Filet-O-Fish combo and another Filet-O-Fish with a Grandma McFlurry; the total was $26.00. Are you kidding me? Twelve ($12) for a combo! The service was excellent, and the person at the window answered all my questions about the prices. The outside of the building and parking lot was clean and manicured. The food was excellent except for the Grandma McFlurry (butterscotch candy shake). I would only recommend the shake if you like candy butterscotch. read more

McDonald's - Filet-O-Fish Combo @ $12 - Burgers Near Me - Phoenix, Arizona

Thank you for the wonderful customer service at 10:50pm! There was no other cars in the drive thru. Very swift!

We ordered 3 egg and cheese McMuffins with no meat, we told two people (the lady taking the order and the person at the window taking payment, just to confirm). It was the most bizarre thing but it's like they didn't really understand what we were asking, even though it's so simple. We get our order and it's all regular McMuffins with ham. We go in to have them fix the order to McMuffins with ONLY egg and cheese, NO MEAT, and after asking multiple times what exactly we mean, even the manager seemed confused, they finally understand we want bread, egg, and cheese as a sandwich. Then we get our replacement order. One sandwich is egg and cheese, one is bread and ham, and the other is just bread and cheese. Then they didn't want to give us a refund and made a big deal about it. I'm telling you I think these people are on drugs or something, it was the most baffling experience I've ever had at any restaurant, ever. Don't waste your time at this place. read more

Stopped by to grab a coffee this morning and from the minute cashier took my order all my interactions with the crew members was 1 ! (From a scale to 1-10) Cashiers no energy & no customer service. Manager at window didn't say one word when handing food to me at last window. :( I wouldn't come back to this location. read more

Undercooked fries and a stale bun for my Filet-o-fish. This used to be the best McDonald's in the area IMO, but this meal is just awful. I think I'm done with McDonald's. I don't eat it that often anyway, but now is probably a good time to call it quits! And when did the fish sandwich shrink? Yeah, probably when shrinkflation became the norm. I won't lament about "I remember when...", but I do and I'm not liking the new norm. Not at all! read more

I've been to this location multiple times usually disappointed after ordering because it's wrong. They never get the orders right.

I am a uber driver, I went into this McDonald's to get an order. I asked to use the restroom before I verified the order, if we do not verify and leave right after it affects my rating and my delivery time. The manager I believe it was, was bsolutely an asshole for no reason. He would ot let me use the restroom, he said I had to erify first, that is not true. I have been doing nis for a long time, not once have I ever heard this, neither has uber ever said this. After all that and him being rude he ended up giving me the wrong order, meaning my order wasn't ready and I could have used the restroom. He said he was going to report me and get me into trouble. I went back in and asked the workers for help or another manager number, nothing. I have reported this location to uber. I really wish people, can be nice. I don't understand why McDonald are hiring losers who can't even be kind as managers. Here's what he looks like beware!!!!! read more

McDonald's - This it the manager who started something, by refusing to let someone use the restroom unless they did what he wanted. - Burgers Near Me - Phoenix, Arizona

The laziest McDonald's food is literally cold and I live a min from the store sad. Do the mex kids know how to use a microwave?

Only giving it 4 stars because there are a lot of one stars. Although I have not ate inside restaurant, the food [mcdouble, spicy chicken, fries) normally comes out fresh and made correctly. The drive thru order machine is sometimes not working and they timely get the order out. Probably hit and miss depending on who is working at the moment. read more

So this McDonalds customer service was horrible. It was late morning and not busy at all. I walked up to the counter and there were 3 employees standing over by the drive through window chatting and not paying attention to anything but themselves. After standing at the counter for a couple minutes being ignored I spoke up asking if anybody is working the counter. The bigger guy (pulling up his pants in my photo) looked me straight in the eye and said you can use the kiosk because they were busy. Lol, there was nobody in the restaurant nor parked at the drive through window. Besides it doesn't take 3 employees to stand at the window. But I simply replied that I don't care for using the kiosk to order. He then replied in a smart ass tone "you can wait then!" And his two buddies laughed. I really hope the Manager/owner reads this review. I'm more than happy to answer any questions about the experience if they reach out. read more

McDonald's - customers at the counter of a fast food restaurant - Burgers Near Me - Phoenix, Arizona

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Nothing like waiting in the drive thru for 20 minutes for an over priced order of hot cakes , only to get home and have no butter or syrup in the bag....seriously read more

Service is awful! I order curbside side delivery and waiting 15 mins with no food so I went through the drive through and they were super rude about. It took me over 20 mins to get my kid a happy meal read more

Not 24/7 hour McDonald's. I arrived at 12 o'clock and it was already closed at midnight

Antonio was being a terrible workers and giving me attitude when I was order food and wasn't being kind

You shouldn't advertise 24/7 if you aren't 24/7. That is a huge inconvenience for people who drive out of their way in the mornings hoping to get breakfast before their 430/5 am shifts. I've driven to this location multiple times on different days now to realize they aren't open. I'm starting to believe they are not 24 hours . read more

Incompetent and rude workers, get it together, it's not that hard. Made me wait because I wasnt dealing with their dumb unorganized line

We pulled up to the speaker we were waiting for over 15 minutes it said open and then we pulled up to the window and the damn kid working made eye contact with me and just walked away like wtf. How are you going to look at me and just walk away there was a reason i was in the window. I do not recommend coming here if i could give zero stars i would. I used to work at mcdonald's this is ridiculous. read more

This place says 24 hours open yet they are closed by 11:59pm don't waste your time waiting in the line they are to busy cleaning the store just wait till the open again at 6 to 7am read more

This was not a very good Mcdonald's experience. I went on a Sunday morning with a friend and it was not busy at all. He ordered a medium iced caramel latte and they gave him a small with no coffee, only milk and caramel at the bottom. We asked them to remake it and while the worker was giving me a new one, he was in the process of answering a phone call. The people in the back making the food were on their phones as they were touching the food. Not a good experience and definitely never coming to this location again. The tables in the dining area were also very dirty. If the workers have time to be on their phones, they definitely have time to wipe the tables in between rushes of people. read more

I just left the drive through. I ordered a 2 cheeseburger meal and after I got home I see that there is no meat.. Seriously? The lady at the counter tried giving me the wrong drink and after handing me two happy meals said thank you for me to leave and I had to tell her I hadn't received my cheeseburgers.. Of corse the joke was still on me read more

McDonald's - Cheeseburger- notice something missing? - Burgers Near Me - Phoenix, Arizona

Employees were rude and did not listen to order. Asked what sauce for the Big Mac. Received no sauce for the McNuggets after it was told to the employee 3 times. Girl at the window did not even speak. Big Mac was inedible. The contents of the sandwich were all over the box and 4 times too much sauce. Employees were playing around and not paying attention to the customers. At all. I understand this is fast food. I worked in fast food when growing up, so I know the stress and the pace. This was absolutely ridiculous! read more

Does it really take 10 minutes to get one car's order processed? Where is mgmt? When a customer is going to slow the queue in the drive thru, Isn't there a Corp policy to ask people to move their car to a special parking spot so other people can be processed? Wake up or sell the franchise back to corporate!!! read more

This is not a 24 hour location. Signs painted on windows state Open at 4am and they are not open at 4 am either

Service on Labor Day was atrocious! They got my order wrong then made me go back around to order what I missed instead of just adding it in and letting me pay read more

Update: Hot French fries. Friendly gentlemen working the counter. It seems it's improving !

Drive up McDonald's. Fast and clean. Easy in and out on corner of greenway and 32nd st.

The last several times I have been there, I have placed my order with milk instead of a soda. I sat in line and then when I get up to the window they tell me they have no milk. How hard is it to let the person know that's placing the order that they have no milk available. I tried calling tonight to find out if they have any milk in stock. It rang and rang and rang and then went to a fax tone. Are you kidding me! Hey McDonald's you need to do better with your franchises read more

Emanuel and his colleagues are awesome!!! They were extremely helpful w me w my elderly grandmother. We also saw Emanuel cleaning and wiping down the counters & surface areas after the line was done. This store is super clean and I can see why!!! read more

The fries were wilted, uncooked, and soaked in grease. I had to throw away all the food. I want a refund! This location is terrible. read more

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This location is a mystery to me. They have an african american woman that works mornings that any company would be lucky to have as their conduit to their customers: and yet, she seems to still be in a non management roll. And yet they choose to have millennials running the asylum and taking 21 minutes to get me a coke, smoothie and burger in the drive thru. This is fast food right? read more

McDonald's - 21+ minutes for a coke, smoothie and 1/4 pounder - Burgers Near Me - Phoenix, Arizona

McDonald's used to have good coffee but it seems these kids are trying to much and adding to much syrup just follow the directions. No sauce was added in bag for my nuggets and the staff is really not great. Just follow directions and do ur job. McDonald's always tastes fast but this isn't even edible. Sad quality from this location 10/10 DO NOT EAT HERE read more

It's McDonalds...I'm not here to rate the food. But its also McDonalds and I'm going to give the fries a 5. But seriously, I came her to give the staff a 5 star rating. They are awesome....even when the SHIT ASS OWNERS make em stand outside in the hot ass sun and cold winters becuase they are simply too cheap to install the technology for the "double drive through ". The staff is amazing, despite the hell the owner puts them through. The owner is clearly a POS and does not deserve his staff! read more

I used to frequent this McDonalds because of a lady names LaTasha. Luis and the other managers are extremely nasty to their "smaller employees". I don't support this kind of business. The food is never that great either. read more

the worst. My food was made wrong and undercooked. I placed an order for curbside, but they never delivered it. I go inside, and it's sitting on the counter. The teen working the counter is either hard of hearing, doesn't understand English or ADD. They weren't busy, just chatting amongst themselves. This one is significantly more expensive than other McDonald's right down the street. Do yourself a favor and avoid this location. read more

Whenever I order from this place on DoorDash or Uber eats they always seem to mess up my order when it's clearly in front of them, as well as sauces. They never put the sauces in the bag, and when I tell my delivery driver to just ask for extra just in case, they always respond with. We already put some in the bag. I just think they need to work better on delivery apps as well not just in-store customers because obviously people are ordering from home, so just don't mess it up.. if u hate working at McDonald's why are you working there? Don't half fast it and mess someone else's order up and ruin their day. Maybe that someone's first meal the day or maybe they have an ate at all they're super hungry and want to eat McDonald's don't ruin it for them just cause you're not happy working there. read more

Almost always get my order and ice-cream wrong but dang that food is always hot and fresh at this location and the staff is definitely friendlier which makes me drive to this one every time instead. Get the consistency down and this is by far the best location across the many states I've traveled. read more

Usually don't want to admit to stopping at a McDonald's, especially since one of my profile photos celebrates a McDonald's being torn down, but here I was, stranded while my car was being repaired nearby. I was treated nicely and was allowed to use their free wifi for a couple of hours. The positives: Very nicely updated interior, with a couple of large communal seating options for groups. Television. Free wifi. The negatives: No directly accessible drink refills!!!!!! (You must wait for refills at the counter). The kids play place is very modest and useful for only very young children. No video games. The AC system left the restaurant freezing and drafty on this day. I think this would have been a three star review if you didn't have to beg for drink refills like it was the 1980's. Perhaps even a four star review if they had a more elaborate play place. But alas, no such luck. read more

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This is like the worst McDonalds ever its funny theyll give you a half filled coke and you cant even get a refill