I feel bad for the employees under the manager that worked today. The manager (tattoo on face) was literally yelling at an employee for not printing a receipt all while 3 of us stood there in line. So uncomfortable and awkward, but very abusive imo! Oh and the manager threatened to take it out of her paycheck if it happened again The GM or owner of this place needs to look into this behavior and the treatment of people. read more

What a wonderful and friendly staff. Riylie was extremely helpful and friendly as well as the other person was. I will go there every time I am on that side of town. read more

I read a few bad reviews and man I hard disagree. The woman and young man hooked me up. I'm extremely impressed with the tlc they put in my order and how all the toppings looked very fresh. The tomatoes were sliced and neatly piled. It was a great site. I feel like they did a great job here. It's been a long time since i ate subway and it was awesome. Please have more cookies ready for me next time. I'm a big mammal and love em read more

Horrible mobile ordering and website. Actually pathetic that a chain restaurant is this bad with their online services. Input my address and the website kept changing it. read more

The service was slow and rude. It took me 30 minutes to get my food because they wouldn't serve me. the food was mid and nasty. The smell and ambiance was off and felt like a hostile environment. read more

Subway - The tables were sticking and dirty and the floors looked like they haven't been swept in days - Fast Food Near Me - Phoenix, Arizona

Standard subway fare. Was in and out quickly, service was friendly and had no issues. Nothing to write home about but nothing to complain about. I did notice that the prices seem to be a little higher than the subway by PV mall that I usually frequent. I see other reviews stating this is a 24/7 shop so perhaps that is why? Just something I noticed. Overall does the job. 24/7 makes it convenient too. read more

My son and I always love to stop by for a sandwich. My favorite things about this location is they offer giordano peppers. I haven't been able to find them at any other location. #DukeofEats. read more

Subway - Ham sandwich with giordano peppers - Fast Food Near Me - Phoenix, Arizona

I got a coupon for 3 footlong subs for 20 bucks everything went fine til they charged me double the order so th total ended to be 60$ they said they gave me a refund but i still have not received a payment back literally the worst sub place i have ever been too! Dont come here unless you want to get ripped off! read more

The food was very tasty. I would love to come back the service was perfect. They would ask you question specify Ani can even watch him and unlike fire house. Ugh read more

Probably one of the best subways in the valley. I'm constantly driving for work, so I've been to plenty of our subways in AZ, and never have I ever enjoyed my food and experience more. Patel TOTALLY HOOKED ME UP by making the tastiest sub I've had from subway in a while. She stacked the ingredients on too, no skimping out whatsoever, absolute money sandwich. Didn't catch the gentleman's name who checked me out at the register, but he was very polite. Good employees, good service, and tasty subs here. read more

Even though I went in at 12am the guy that was there was super nice and my sandwich was great! Love this subway location!

Amazing customer service! The two men working tonight were very polite made great conversation and made my meal perfect! I wish I would have gotten their names but to whoever is a manager at this location, those men need a raise!! Excellent customer service! My visit was 9/13/19 at 8pm read more

Came here to get a sandwich late tonight for takeout. They used to be open 24-hours, but now they close at 3am. It was 2:45am, and they already had the door locked. The guy working inside said he already shut everything down. Frustrating since I drove here just to pick up food, and they don't stick to their posted hours. read more

First time visiting this location, came in around midnight and employee Jason was working alone, and very busy. He still provided excellent customer service and made mine and my family's sandwiches in a very timely manner. He was also greeting other customers and letting them know about the wait times. My best experience at a Subway in a long time. Jason you're dope read more

Was standing outside grabbagreen doing a backpack drive and one of the employees was outside on break and I'm having a conversation with a customer about how we are raising money for abused kids and another employee comes out asks him a questions and he starts yelling at her cussing and causing a huge scene. It made me and the person I was talking to very uncomfortable. So I went in and told the person who was on duty and it really didn't seem like she cared. Being that I actually wanted to eat subway for lunch made me really uneasy and would not recommend this location to anyone. Also being that I used to be a GM of a subway made it that much worse knowing the policies of a subway and how they operate. Very disappointed. read more

Wow, I sincerely thought I was on a hidden camera TV Show! I ordered online and after 30 minutes I walked into the restaurant and watched 2 women in the back walking back and forth in the back room seemingly very busy so I sat patiently and waited. After 10 minutes of sitting in a restaurant with every table dirty and 0 customers I stood up and asked. "Did you get an online order?" and the response was "Yes, but we're VERY busy". I said "OK and sat back down". After about 5 minutes I was informed that they only had bowls that were high up on a shelf and she couldn't reach them without getting on a stool or ladder. Trying to get my wife her salad... I said "Could I help you reach them?" She laughed and the other woman said she could get the ladder out. After about 5 more minutes I was informed. "We don't have lids either, so what do you want to do about that?" I asked, 'Do you have plastic wrap... like what you use to cover food with sometimes?" And she said, "We can make the salad into a wrap? After a comical back and forth dialogue In addition to the salad (With no bowl or lid) I ordered a chicken and bacon ranch sandwich and she said... "We're out of ranch too... and we are REALLY busy" Yet, still nobody was in the restaurant. Choosing to take my wife's salad home carefully without a lid, she threw it into a bag and said "I hope that doesn't spill!" Still thinking I was on a Hidden Camera show I tried to be as nice and polite as possible, but WOW... poor service would be an understatement. I've been to this place several times and typically have had a very different experience with a young man that goes above and beyond every time. The staff working today was not even close to effective. Effort, communication skills and general customer service are severely lacking today. read more

I have come to this Subway for the last 3 years. I am often up late or up early, so I like how it's open 24 hrs. I usually will come in at night, as it's an opportunity to take a night drive and get some food. Over the 3 years, I have seen plenty of different people working the night shift, they were all either really nice or neutral workers. This morning at 4 am, I came in to a new guy working. Completely, overtly disappointed by my patronage. I step up to the counter. He comes from around back and the disappointment was clearly displayed on his face immediately. His eyes had an 'F you' look. While he lazily put on his gloves, he looked at me, then turns his whole torso to look at the clock to his left, as to somehow nonverbally communicate to me that I came in during his nap time or something. At this point, I'm close to telling him something like 'if you don't like your job this much, then quit' because his attitude was so overtly unwelcoming, I felt extremely uncomfortable. He proceeded to speak very softly and lazily asking me what I wanted, I had to ask him to repeat himself to many times because not only was he speaking so low, he didn't look at me once while I was giving him my order, instead, he was looking at the ground. I was really ticked because this subway has been pretty solid for the last 3 years. The man working that night wasn't wearing a name tag. I don't know his name. He is a chubby dude who looks to be in his 40s, graying dark drown hair that goes to the bottom of his neck, and his has scruffy facial hair that's also graying. He also had blue eyes. If you walk in late at night and see this guy, fair warning, he is very uncomfortable to deal with, and you may want to steer clear of this subway if you're looking for a late night meal. I for one, will not be spending my money here again if he is working, I will walk right out if I see him again. read more

Shitty attitude and service, unorganized, sub par sandwich, under stocked service area, no mayo packets, no pepper, dirty common area. Girls behind the counter have horrible attitudes and put out looks on their faces that make you feel like you are bothering them. Worst Subway I have ever encountered. Ruined the mood to eat, two bites and in the trash. There is a reason I like Jersey Mike's better. This is the McDonald's of sandwich shops at this particular location. My visit was at 2:25 pm on August 28th so management will know who was working and can fire them. Server number 0926 on the receipt. It wasn't the guy, he was super nice, it was two females who couldn't get their shit together. read more

The boy who works the overnight shift should find a new job. He was so rude and literally said "Jesus Christ its Sunday night don't you guys work." Mind you we are all here on our lunch break from work he had three people ahead of me and I was waiting for him to make my sub. When it was my turn to order he walked Over and started a doordash order I said to him I'm on my lunch break could you please make my sandwich. He said you'll have to wait. So I waited for him to finish three footlong sandwiches for a customer who wasn't even there yet. Then as he was making my sub he stopped in the middle of it to take the mans order behind mine. Are you serious I'm already late for my lunch break he is super snotty he is even At work and has to take care of customers. I will never go to this subway again. I hope you're hiring because you need to be!!! Get rid of this jerk. read more

We wandered into this Subway due to the fact that the at the first Subway location we attempted to order sandwiches from, none of the 5 customers in front of us were wearing masks. We hoped we would have better luck here since when we entered the restaurant we were the only customers. When the man working behind the counter turned around to face us in order to take our sandwich order, he was not wearing a mask, nor was there a mask anywhere near him. Since we were not in the mood to catch Covid tonight, we turned around and walked right out the door. I guess the sign on the door saying "Masks mandatory" only applies to the customers, not the workers. read more

Racist, disrespectful, refused to server subway Today at 12:30 AM I went to subway with my wife to have sandwich. Kevin was helping us with our order. We were buying 2 foot long one for us and one for our friends. After the subway was grilled I said we want letus, tomato and cucumber. My wife said put all the veggies and I said no as my friends did not want spinach and couple of others veggies. Kevin who was making the sandwich in a very rude tone said can you guys decide what you want on your sandwich as I am getting confused. On which I said buddy just relax as it was just a discussion between me and my wife and I was giving him the order. He mentioned I think you guys don't understand meaning of confused. To which I lost my cool and said its not the way to talk. What did he mean by us (me and my wife) not understanding the word confused was he trying to put a point as we are Indians we would not understand English. Then he further lost his cool on which I asked for manager's number to which he replies he is the manager. I almost know everyone in the store so I said then give me your manages number to which he replied it written on the door somewhere. When I was not able to find managers number on store I asked again to give me number to which he gave the number of Chris and said "take this dude and get out of the store" and he refused to server us a sandwich as he had thrown away the previous 2 sandwich which he was making . When I said that's not the way to talk to customers he replied I can talk as I refuse to sell you sandwich and we ( I and my wife) are trespassing in his property. I am not sure if I would ever return to this or any other subway after this incident. As I always use to go to subway to be happy and have a good time. But this incidence has left extremely bad impression. Specially this being holiday season you want to spread happiness and customers should not be ill treated. I will make sure I spread the word and warn all of my colleagues and friends that this branch subway be very careful as Kevin might just decline you or refuse to make a sandwich and snap at you leaving you in a very in comfortable situation. I don't know why am I wasting my time in middle of the night to write this long email as I am not sure if any action would be taken. Luckily I had Taco Bell to my rescue and making sure I don't sleep without food. Sandwich server: Kevin Location: soccer Mall, 4927 E bell road #69, AZ, 85032 Manager name provided: Chris We also called Chris standing in cold from out of the store and would be going again tomorrow in his (Chris) duty hours to log the complaint. PS: we understand it was middle of the night and Kevin was sleepy but if this is the attitude and behavior which customers would receive then it better to shut off subway after 9 or 10 pm. read more

I'm not a huge subway fan when it comes to taste/flavor, regardless they are consistent (which I cant say for some much higher priced hoggie/sub and sandwich shops). This particular store is open 24 hours - I appreciate that, a LOT. Its a great late night alternative to the fast food competitors - you certainly feel better in the morning and its better for you. I've been here a dozen or more times - no problems with the staff - they do their job. read more

Subway - Fast Food Near Me - Phoenix, Arizona

Jason was by far the most incredible sandwich artist I have ever came across. Not only was he friendly and greeted us kindly, he made delicious sandwiches. Give this man a raise! read more

Basically I stop eating here. I had been eating at this location for many years since I live nearby. The last 2 times I got the meatball sub, the meatballs were cold. I now eat across Bell Road at Jersey Mike's, where the steak and Italian subs are great. Today, I am going to try the Friday Subway lunch special, tuna for $3.00. read more

Used to be the best location around, but they got a few new employees who are super sloppy and don't seem like they care for what they are doing at all. Really sorry to see this. read more

By far the best location in the area, not to mention they're open late and the gentleman working the closing shifts is always the absolute definition of customer service. I always know when he's working that everything is going to be the way it should be, he's a terrific employee. My favorite subway. read more

I usually only end up going to subway late at night but them being open 24/7 is so convenient. Cliff is usually always there when me and my sister come in. He is hilarious and is one of the reasons we choose to come to this location over others in the area. A+ for customer service read more

Now I normally ever go to subway, so I gave them another chance today. Tried the flat bread with teriyaki chicken and provolone warmed up. Veggies where so-so and the dressings a little too sweet for my taste. I guess I'll stick to my mom&pop gourmet sandwiches that I love. Sorry team read more

This is the worst subway I've ever experienced. They usually only have one person working so it takes a very long time to order anything if there is any sort of line. One time after waiting 20 minutes to even begin to order I wanted a steak and cheese sandwich but they were out of steak, so I wanted a meatball sandwich instead but they only had cold meatballs. I decided to just leave and never come back. I recently saw they got a B rating from the health department. Yikes! read more

Had lunch in this subway yesterday and the employees were friendly and the sandwich was good but the moment they allowed the guy with the dog in the restaurant that wasn't a service animal, that's when i got up and left the restaurant. The dog was sneezing on everyone and lunging at everyone that walked by. I will not eat in a restaurant where they don't follow proper health codes. That dog could have had flees, ticks or any other kind of virus that could have spread when it was sneezing on every one, or it could have had flees or ticks that could jump on someone and make them ill. Sad to see that restaurant's break health codes for profits and risk the public's health for profits. I looked online on the Scottsdale ES and it says only service animals are allowed in restaurants. Will not visit this Subway again!! they just lost a customer!! read more

Wow we just went in at midnight and I have to say I have never had better service! Mike behind the counter was so amazing and helpful! The other guy working with him tonight was super nice as well! We will be back and good job guys! You deserve a raise! read more

This location rocked. I run a 60 man work crew on Sunday. Decided to buy lunch last minute. They had my order done within an hour, and the platters looked phenomenal. Made me look like a rockstar. I appreciate the morning crew 8/18/19! Highly recommended. read more

I love subway food.i usually come here because it is within my walking distance from home.i give it a 1 coz today when I went to check out the lady attendant literally slide my food forcefully towards me.what the hell!!!! I pay here for my food not to see ur attitude girl.. read more

This particular subway is a little strange. It seems the owners are usually there helping customers which is good, but the more veggies you add to your sandwich the more aggravated they get! "How much stuff are you going to put on a $5 sandwich?" Is the comment I got. Nothing else, obviously, and you can keep the sandwich thank you. read more

Ok, the wait at 10:30 is a little crazy. BUT I have to say Nick handles himself well. He was calm, patient, and nice the whole time to everyone. He was working alone, not sure why if you're that busy at that hour but he did great. He makes a sandwich that surpasses other subways. Thanks Nick for a great experience. read more

I went in here at 2am and ordered four sandwiches that were very complicated , the sandwich artist by the name of Xavier was very helpful, he did not rush me and made my sandwiches just the way I wanted, did not give me "attitude" like other sandwich artist do when I ask for extra veggies! I will definitely be coming back here. read more

Heather, one of the associates here is the main reason I come to this location. There are others closer to my house, but I really love the service I get here! She is always in a good mood and makes an effort to conversate with you. She is definitely going to (if she hasn't already) make this place a LOT of money!!! read more

This Subway is the closest to my office and thankfully the best one I've been to. The employees are friendly and fast. And the sandwiches are good for Subway! read more

Late night staff is awesome and very friendly. Appreciate their service at such a late time. Thank you for not getting mad at me when I can be a bit indecisive about my sandwiches and switching them up. read more

Chris and Josh were really fun! No monotone action, they treated us like we were the only customers in the entire store! This is by far the best customer service I have ever had in a restaurant! Thank you! :) read more