The app is the way to go when ordering here. You get better deals and the food comes out super fast! Here was no exception. The soda fountain was out of ice but they filled it pretty quick. My order came out exactly as ordered and food was hot! Restaurant was fairly clean but was an igloo inside (so cold)! read more

I wish words could explain how distraught I am that I arrived back at work for my lunch break and this very McDonald's shorted me 6 nugs. I used to only go with the 2 double cheese bc you get the second one for a dollar, but when I found out you could do the same with nugs I started adding them on as well (a little too much food I'm aware). When you're at work one of the two things you're looking forward to is your lunch break and when the criteria isn't met... your day starts to go downhill real quick. I hope these workers understand that they can make or break someone's day in a matter of seconds. read more

McDonald's - Only one 6 of nug, where's the 2nd? - Fast Food Near Me - Pacific, Missouri

Worst and rudest service imaginable. Slow, and blond female manager has a terrible attitude. She can be heard making angry comments to customers and food delivery workers. Angry she has to serve customers and do her job. Throws orders on the pickup counter and when a customer says "thank you", she doesn't acknowledge them, just walks away with attitude. Horrible hiring choice by this franchise. read more

I have never had a chicken sandwich that was so hard. The women's restroom had hair like someone shaved all over the sink and there were no paper towel. One of the ice machines was out of ice. The receipt paper that had our ticket number on it was out and when I told someone, she said very rudely, "It normally is". read more

They need to work on their service. One of the managers has a HORRIBLE attitude along with some other employees. If you don't like the job, find a new one. Stop acting like it's an inconvenience when someone pulls into the drive thru to order food, when that's what you were hired to do. I shouldn't be pulling up and be greeted with an attitude and "can I help you?" Like I'm bothering you by coming to your work as a customer. And half the time the order comes out wrong and I never say anything. I understand those kind of mistakes can happen. But I am tired of the attitudes anytime I happen to go there. I work customer service too and I would never sit there and act like that. read more

I am traveling from Las Vegas. Have been to McDonalds all over from East Coast to west Coast some better than others but I have never experienced the poor management like this McDonald's before. There's no seating inside and it was not really busy. You were not able to order at the kiosk so the young man was taking orders. My husband and I ordered and were waiting for our order when the one worker asked the female manager a question and she just went off on him like a nut. Yelling with her hands swinging! She was so unprofessional but wait when she was done with him a customer asked her about there food and she was telling them off. I don't understand how this franchise can keep this young lady working here j less she is the franchise owners family member. What a disgrace read more

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Fucking disgusting. I went to this McDonald's around 10 I ordered through the drive thru and was told to go to the 2nd window. I went to the 2nd window to see this. Then she proceeded to sit down and leave us sitting there while this poor girl was working and doing everything by herself while the other worker was outside smoking. Absolutely disgusting will not be back. read more

McDonald's - Fast Food Near Me - Pacific, Missouri

had bad service and terrible wait time in drive thru. but for how busy they were they were surprisingly nice and even gave us a free mcflurry read more

McDonald's - drive thru - Fast Food Near Me - Pacific, Missouri

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Typical McDonalds food. Filling and fast. Unfortunately I asked for ketsup and Mayo on my cheeseburgers. When I looked at the receipt they charged me extra for Mayo. BEWARE they will charge you for condiments on your burger. read more

Service is always sub par. Usually rude, you have about a 20% chance your food will be good. Most of the time it's undercooked... with the occasional burnt. Good luck sitting in drive through for the next 30 minutes. read more

McDonald's - Black.... So the food from here is either under cooked, or over cooked... it's too hard to follow a timer. - Fast Food Near Me - Pacific, Missouri

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5 dollars for a half empty, messy, and unmixed mcflurry. the first boy at the window was very nice but the second lady was rude.

Personally of all the McDonald's in the eureka/pacific/Washington area I would say this one has the fastest service and is the most consistent as far as flavor and warmth. Also it's the closest to my house so just so happens to work in my favor! read more

Consistently high quality food and friendly staff. Our only *minor* complaint is they sometimes forget to include the dipping sauce when we order McNuggets. Overall, great food and service.. and recently remodeled and very clean and modern inside dining area. read more

Came in to eat, was told they aren't serving food. Drive thru was packed. Manager was really rude.

Very rude manager, she was very passive aggressive to me and my partner and also the customers behind us. She also was quite rude to her employees. read more

This McDonalds do not have the best Customer Service. And this is the only McDonalds in Pacific. It is better to take the extra drive in Eureka. We tried drive -thru and eating inside and They tend to mess up on our orders alot. They also put too much ice in our cups so that means less to drink. ugh! I think they may be trying to get folks through the front counter and drive thru too quickly. Therefore this may be the cause of them messing up on orders. So be prepared to repeat yourself like you do with your children lol read more

I wouldn't usually write a review for McD's (because then I'd have to admit I feed my kids here) but the customer service at this location deserves a shout-out! Trying to fill my gremlins up with Happy Meals and had an issue with an app coupon. Gracie at the register and Danielle, who I assume was her manager, were exceedingly patient and made it work. Never did I get the eye-roll or attitude as if I created the app and the dud coupon myself (which is a shockingly common attitude when things go wrong with a businesses own offers and tech.) They also didn't try to make me feel petty for persisting with a $3 coupon (cuz I would have dug my heals in out of principle...and never returned.) Can't say enough good things about these women and their customer service. Also overheard a managers' meeting that was taking place in the restaurant and was impressed. Clearly good leadership. Keep up the good work, Pacific McD's! As for the food, you know, it tasted like McDonalds. read more

I like this McDonald's. During the last snow storm, everything was closed and they stayed open. It's near our house and they always get my order right. My biggest pet peeve is when you ask for large soda in a Styrofoam cup instead of plastic, 90% of the time you won't get it right. However, this McDonald's actually does it right. read more

One of the worst experiences at a McDonald's. First when I check my bag of food, they didn't put the sauce I asked for, no biggie, so I asked for it. They told me they ran out of it completely, which was weird, but whatever got a different sauce instead. Which not super happy cause I really wanted the new spicy sauce, and since they were advertising for it on the menus and signs outside I didn't think it would be an issue. Then drove off and opened up the food, and sure enough, I ordered the new spicy nuggets, and when I look inside the box, they're regular nuggets. Really upset about this because none of my order was correct. I got a sweet tea when I asked for half unsweetened/sweet. Just ridiculous. Super bummed. read more

as a former employee this place sucks it's disgusting and management is an asshole they make your job so miserable like to see the point where you're actually contemplating hurting yourself so you can go to the doctors and call in and bring a doctors note just to get one fucking day off the place is disgusting they vry rarely actually keep the place clean and once found melted gloves in the fryer I've watch them drop burgers all over the floor and still use them and sauces and cups and lids etc. the bathrooms look like a bomb went off the treat their employees like shit working them down to the bone and they clearly don't know how to schedule or labor and even run a restaurant in general they'll give you a like 4-11 shift and not give a break cause they "forgot" like okay well then you clearly shouldn't be a manager if you can't act like one and just a little fyi don't expect someone to come in and give you their all when you treat them like shit and pay them legit dirt. read more

Dirty and unorganized. High chairs were too dirty to use so we sat our kid on the table.

If your looking to stop & grab the kiddos something to eat, DON'T come to this McDonald's! From the minute we walked in, it wasn't a friendly kind of environment, weird almost. The staff were yelling at each other, cursing at each other as well, in front of my 2 year old son (who might I say is a sponge & repeats everything he hears.) So right off the bat it wasn't as great a place to sit down and eat after a long 3 hour drive, with 3 hours ahead of us. We ordered our food, got drinks & sat down to eat. They didn't have the McRib which was kind of surprising to me since that's all my mom chooses to eat from McDonald's but not a big deal. The fries weren't hot or salty, the nuggets were cold and my mom said her chicken sandwich wasn't good, at all. After proceeding to throw our trash away & refill our drinks, I saw the most DISGUSTING shit ever, ROACHES, and not just one, but two grown roaches & little baby roaches climbing all over the drink fountains & behind the pipes for the sweet tea. They went into the little hole where the pipe was when I went to fill up my drink, GROSS. I have never in my life seen something so nasty, I immediately wanted to throw up knowing we had just sat down to eat here and they have roaches crawling on everything. PLEASE FOR THE SAKE OF YOUR HEALTH, DO NOT EAT HERE! read more

If you want the worst customer service of all time come to Pacifics McDonald's where even the managers can't drop their attitude when it comes to serving customers. This place doesn't deserve your money read more

This is the worst McDonald's around. If you have all day to wait around for your food and want to hear the staff yelling the whole time. Then this is your place to go. read more

I asked for a mocha frap and I was left with a "jank asshole coffee, if you ate the ass of the coffee that's what it would taste like" with chunks of caramel, and not iced like I asked for. I'm disappointed and this isn't the first time my order has been messed up. Plus the new interior is big gay read more

McDonald's - Fast Food Near Me - Pacific, Missouri

If you want to waste money on something you didn't order, this is a perfect place to eat. EVERY TIME we come here.... the Inbreeding retards that work here fk up the order. Must be hard to put all the food in the bag, or make sure fries aren't floppy, soggy, and undercooked... or if you order chicken nuggets.... that they aren't 3 fkn hours old. This place is like eating out of a garbage can. read more

It is usually a fast trip and good service. It took 14 minutes for chicken tenders. No smiles and frustration among the staff. Only 4 or 5 tables seated inside. Hopefully they have a better tomorrow. read more

I'm giving four stars as my overall for the place but whoever the manager was tonight was 5 star service. She had me check to make sure my drink was a drpepper instead of something else and proceed to tell me my food was just coming out the fryer. Love the service and hot food this time! More pleaseeee read more

As far as fast food restaurants go, this is one of the better ones in Pacific. The past couple of years they have gotten cleaner and less greasy (which is a rampant problem in this area). While I've had better McDonald's in my life, this one is ok. The best thing is that they have some of the friendliest fast food workers in town. However, they do have a spotty history of giving us the correct food, so make sure to check your bags. Overall, for a quick meal, you'll be ok to go here. We like their breakfast, especially the Egg McMuffins, Hotcakes, and McGriddles. For dinner, the Filet-O-Fish is better than most other fast food fish sandwiches, and the Southwest Salad with Grilled Chicken and Southwest Dressing is great. The only thing we'd recommend avoiding completely are the Mozzarella Sticks..which are disgusting. read more

Good service here. During day older workers keep the place very clean. Is very nice to have one for working there and bit full of kids running the place. Evening is a different story. Orders are slow and inside doesn't stay as well maintained. read more

Seems like at this McDonald's and the one in Eureka Missouri right off the highway by six flags always has something wrong with there food. It's either to the Burger's are smashed, the bread is hard or the fries are cold and soggy. I am pretty sure the same person owns both places. Not to mention getting rid of the foam cups. Which I absolutely hated. So I'm sorry to say that the owner of these locations need to get it in gear. The food we get don't even resemble the food in the pictures off the order screen. I am sure I am not the only one who has noticed these issues. But I do hope they can get it together. read more

Orders 90% wrong..girl walked back and for 5 times to get cup for coffee. lid,creamer,wrong coffee..started over...overcharged us for things we didn't order..talked to 18 year old manager..didn't care...last 4 times...screwed up..a joke read more

The workers do work hard for the pay, and I respect that but the way the management treats the employees is beyound rediculess. As like with any restraunt there not perfect but they work hard. as far as clean not so great only if we could see how and what our food is cooked on and how long it sits in there cabnets I know people who work there and here about the nasty all the time If my opinion mattered i think the health department should surprise them on a visit thank you for reading have a nice day. read more

I stopped in for a quick breakfast before work as I saw there was no one in the drive- threw line..they were rude and rushed me threw my order process..i paid and went to pick up window..After a couple of minutes I received my drink..a couple more minutes went by and the drive threw employee then said for me to pull up because they had no sausage ready..mind you they had no car behind me at this time..So I complained that a week earlier I came threw for a single cheese burger and was pulled forward for 5 min..she got the assistant manager and she opened the window and proceeded to hand me back my money and said if I wasn't willing to pull up I can just take the money back and leave..outrageous!..its pretty bad when if you make a complaint they are so confident because they are the only mcdonalds in town that they can treat you any way they want..tried to call the complaint number that was displayed and they never called me back either..so ill spend a couple extra pennys and take my business to hardees or drive to another location..Karen read more