Extremely poor service: manager on duty says he will do something to fix my poor service, then changes his mind. I will be contacting the franchise owner and McDonald's corporate. Big mistake blowing off those of us who chose to spend our hard earned dollars there - there needs to accountability. read more

Wouldn't give this McDonald even 1 star . Sorry but you employees suck . They sound like they hate their job. Went through drive through and had an online order instead of them asking for my code all they said was " just order bro" . So professional and welcoming. Won't be coming back . This is my second time getting bad service here . read more

Ordered a burger with extra pickles and was given one without pickles all together. Not a huge issue and asked them to add pickles very nicely. The female worker began arguing and fighting with us that we said no pickles (I literally get the same thing every time so no?). The staff began laughing for some reason and handed us a CUP OF PICKLES TO PUT ON OURSELVES?! I just dont understand why it couldnt be solved like it is at every other mcdonalds ive ever been to? Burger looked gross and service was a nightmare. read more

McDonald's - Burgers Near Me - Othello, Washington

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Back then I'd order the filet o fish and it was always moist when I ordered it I thought nothing of it now I ordered a mc chicken and it wasn't even cooked in the middle. read more

McDonald's - I ordered filet of fish it was super moist and now some raw chicken in my mc chicken - Burgers Near Me - Othello, Washington

This is a very good fast food restaurant to go when you wonder where to go with your friends or your gf/bf read more

McDonald's - Love this place have a lot of memories with her - Burgers Near Me - Othello, Washington

The taste of food is really yummy and cheap! There are always deals on the McDonalds app! The service is efficient! Great place to go for a quick stop! Most McDonalds have an indoor playground for kids! read more

We stopped for breakfast and we were treated the most friendly server yesterday. I'm sorry I didn't get her name. She came to every table and asked how their meal was, she cleared people's trays and told us how to save money next time when we order. It was probably the very best McDonalds experience we have ever had. Thank you, kind server! read more

3:00AM my regular order =$15. and change tonight I order my regular and 2 small fries 2 drinks 1 mc chicken $20 no change can't print receipts sucks cant even give me my change when asked and asked for receipts and reply was" cant print we gave to do it manually and write down asked if want my $0.32 when I should have gotten $5.00 and some change ugh Cold food too ugh read more

I have not ate fast food since 2020 and I was craving an Egg McMuffin. If I knew it was going to take over 15 minutes to get it I probably wouldn't have went in today. They stated they were still serving breakfast I just couldn't get hash browns. I changed my order to a sandwich only then but she didn't take off my drink so I had to wait in line again to get the drink off. Two other people got their food before me because she said the Canadian bacon was cooking. They need some help there. The ordering areas was crowded and the place was a mess and this was all before 11am. read more

About 80% of the time going through the drive-through is more of going to the "park-through". Expect to park after purchasing your meal. Also, if they're backed up make sure your spicy chicken sandwiches are cooked fully. Morning times are great. read more

Only giving two stars because of the friendly staff. Otherwise it would be one. To start with the prices are higher than other McDonald's. Fair enough - But when they tried to charge me for a small water, they well earned this bad review. Charging a paying customer for a glass of water is the ultimate in tacky restaurant practice. Shame on whoever sets policy here. The food was fine. But be prepared to be taken advantage of. read more

While I am don't generally frequent McDonald's (and by generally, I mean never), I am acquainted with the owners of this one and decided to check it out. Newly remodeled and looks pretty darn nice for fast food! It definitely looks like the diamond in the rough that is the 5 sq mi (?) radius of Othello. The fact this place seemed to be the hip hangout hot spot was also made abundantly clear by the sheer droves of people loitering in the parking lot and inside. We rolled through the drive-through and ordered some stuff. Pretty decent McDouble! I'm not the connoisseur of fast food, but this definitely seemed the best you can get. Be sure and stop by here if you're driving through the area. read more

The food and service inside are consistently good. However, the drive thru is consistently slow. I only use the drive thru to get a drink, and the last two times have had 5 minute waits (and I was the first car in line.) Recently bought a mint mocha there - a "medium" was pretty small, couldn't taste any mint (it tasted like a regular mocha) and no whipped cream like the picture showed :( I'll continue to come here for food, but I'll avoid the drive thru and their specialty coffee drinks. read more

McDonald's - a cup of coffee on a table - Burgers Near Me - Othello, Washington

This has to be the worst McDonald's in the world hands down. The only reason people actually go here is because it's the only one in town and the only other two fast food places are Burger King and Taco Bell. But most of the workers don't give a flying f*** about the food or the customers getting it. Almost half the time I go, the order is wrong after you ask them if it's got "this or that" and they tell you yes just for you to drive off and check and see that they were lying. The other day I got to the drive through at 10:50pm, I saw they had the back door wide open and no one in sight I could've walked in there if I wanted. But I am waiting at the drive through speaker and asking "hello? Are you guys open" multiple times with no answer at all in return. At about 10:55 I roll up to the window and the lights are on, I hear music blasting even though the window is closed it still sounds loud. Multiple employees walking around and they finally see me and open the window and tell me " oh it's 11 we're closed" which I respond "I've been waiting ten minutes and no one answered the drive through." He looks at the manager and tell her what I told him. She doesn't even look my way and ignores him and they shut the window on me. I proceed to the parking lot and park there while I record what they are doing. They literally proceed to make themselves multiple bags of food to take home and eat but couldn't take my order for whatever reason. I would try to report this but management simply doesn't give a single f*** about it and will do absolutely nothing other than say sorry. Honestly worst McDonald's ever, and they're consistently horrible. If you can avoid Othello Washington's McDonald's, I suggest you do just that read more

The service is slow, the staff are rude, and every time they mess up my order. Called to complain to Manager and all you get is sorry and hung up on! Not your typical McDonald's. read more

This location. Where to start? ug... I live here so this is the location I always seem to be going to. The staff can be really rude. They don't always have the store open when it should be. The bathrooms are not always cleaned properly. The drive-thru is a joke because it takes way to long and then 9 times out of 10 they get the order wrong. They usually seem "put out" if you ask them to fix your order to the point they get flat out rude. Now with that said, The owner of this store is a GEM of a human being and my husband and I know he always tries to make things right if a customer has had a bad experience. Honestly, a wonderful man. I just wish he would dump most of his staff because they aren't doing him ANY favors. read more

I like this McDonalds. Sometimes, the wait in the drive thru can be long, but the food is always good and the employees are nice. The building was recently remodeled, so it's really nice. read more

Worst McDonald's ever. Customer service is hit and miss. The drive thru is consistently slow! I once waited 8 minutes after paying and I was the only one there! Not with it! read more

There was a homeless man sleeping on the tables not very appetizing,plus the service is slow and the staff are terrible would not recommend

I find that on a long car trip McD is a reliable oasis. We visited the Othello restaurant coming and going. Hot and fresh from McDonalds is head and shoulders above Subway's pantry. The sausage biscuit is a near gourmet as can be found in many a mile of travel. read more

They actually burned my mchicken, no lie but only once. Overall good food, staff, and sanitation! Very delicious I really liked this McDonalds. read more

I enjoy coming here to this McDonald's in Othello! I only enjoy their coffee and rarely order any breakfast or lunch. But my review is mainly their coffee, it is very bold and strong tasting as I like to drink it just black no sugar or cream. The walk-in service is at a quick pace as I don't have to wait no more than 30 seconds for a single order of coffee! I was in and out with my coffee! I will come back when I am in Othello and need to get my coffee fix. read more

Unprofessional. We came on a Sunday at 6:15 the open at 6 and they were not open. We went to the door because we were not being helped at the drive through and they just stared at us as we tried to open the door. It was locked and the did not help us. We decided to call at 6:25 and they rudely said "30 more minutes" and hung up on us. So RUDE! read more