I want to start off positive. The drive through went pretty quickly for the long lines. Staff at the windows were friendly. However, upon ordering the person taking orders was rude, just "you ready"? Receiving food: i ordered deluxe breakfast, and two sausage burrito meals. Deluxe breakfast the eggs for the sandwich were old, burnt, not tasteful, took one bite and spit it out. Sausage burrito was cold. Packaging was ok finally 4 napkins instead of two lol....could of added salsas for the burrito, but that's my fault should of asked. Any way, staff should work together to provide better quality of food for future guests. Cmon TEAM LEADS you got this ! P.s ir is impossible to get someone to answer the phones ! read more

We I received someone else order, can seem to get anyone on phone down there , I've called 5 times . Not customer friendly or professional think Health department needs to review this store , I really would recommend a different location read more

Here at McDonald's as I type this. Line is taking forever. Every time I come and ask for a McFlurry their ice cream is down. It's been about the last 8 times I've been here. I asked why is it always down when I come she just laughed at me and said sorry. read more

Another fast food joint. Another typical fast food three star review. Another McD's with McD's food. Nothing special here. In my opinion fast foods joints are a necessary evil. they serve a basic level of need. Meh. read more

I ordered the cardi b and offset meal and didn't get the cute bags or cups (THATS THE ONLY REASON ANYONE IS BUYING THEM)

In these COVID times app ordering is a must in my opinion. Here at the North Chester locatio the app ordering dose not work. Since it does work at every other location I visited over the last 6 months does work the problem has to lie at this location, but management is sure the problem lies on my phone. If it was a problem with my phone or app the problem would be consistant with the other locations. Their refusal to address this issue has me using my app deals only when I'm willing to go further to a location that can take my moble order. This limits the times I will choose McDonald's as a fast food choice. read more

Their service is not always the best, but credit to who earns it. They are always forgetting to add condiments in my bag or mess up an item in my order read more

Worst burger I've ever had. Went to pick it up and it slipped all around I really want to bit into a wet bun and burger yum. Thanks guys next time I'll stick to a turkey sandwich at home at leastI won't waste my money anymore. read more

McDonalds - Yuk two soaked buns I'm not even two minutes from the store so its was slathered in sauce. Thanks for lunch guys. - Fast Food Near Me - Oildale, California

Worst horrible McDonald's ever in line for almost 20 minutes the line didn't move I called and the lady told me to be patient they're dealing with a customer ...can you please make that customer Park and deal with him so this line can continue thank you read more

The McDonalds at 225 N Chester has to be the best I have ever been to and I have been to a lot of them, I was greeted by a manager when I first arrived and she continued to help me with taking my order and then she even brought it to my table then asked if I needed anything else as I asked for ketchup she was getting ready to go get it but then she say an elderly man in a wheel chair trying to open the door and she politely asked me to give her a quick second so she could help the poor gentleman with the door and would bring the ketchup right after she was so polite and the after she brought my ketchup she said if there was anything else I needed and I said no thank you and she said ok if there was anything else I needed just to let her know and she proceeded to go take the gentleman in the wheelchairs order she was so kind and polite then she went and bagged his food for him in bag with handles and then she helped him put in on his wheel chair so it wouldn't fall off and then she proceeded to the door to hold it open for him again I believe I heard Somone call out for her so I'm pretty sure her name was Kristina she has to be by far the most nicest polite and respectable manager I have ever seen work at a Mcdonalds, we need more managers like her that make you want to come back time and time again! So Kristina if you get to see this review I am very thankful for you and appreciate the person you are and all the hard work you do and most of all your kindness and the best customer service I have seen in a long time and I hope when I go back you will be there and I really hope you recognized for the great manager you are you give the most welcoming feeling and I am glad there are still people like you. Thank you read more

I call and call nobody answers there rude disrespectful throw your food in the bags food all over in the bag butler gets are out the box fries are old greasy nasty other people have complaint but managers don't do nothing about it .. I don't know who else to complain to about this place .. and some employees are racist.. read more

McDonalds - a chicken sandwich in a box - Fast Food Near Me - Oildale, California

shoutout to my boy sean or shawn idk how to spell thank you for taking a picture of the broken ice cream machine you a real one read more

McDonalds - BROKEN ICE CREAM - Fast Food Near Me - Oildale, California

Closed at midnight when everything says it's open till 1am. Workers still visible. Just ignoring everyone in drive thru and at window.

I will start this off by saying I am not a huge fan of fast food and McDonald's isn't my favorite but there are days when ordering an iced coffee without the long drive to the nearest Starbucks is absolutely necessary. That said, I've been to a couple different ones here in town and the location on North chester is by far the one I prefer. Unlike the others, specifically the one on Coffee rd, the employees at this location have proven they're past a third grade reading level and even though I've never even had to have them remake an order, I'm confident that they wouldn't sit there and argue with me about it if I ever did. Customer service is nonexistent these days but the employees at the North Chester McDonald's are a breath of fresh air. So thank you guys for actually doing your jobs and doing them right, I wish others in this town could follow suit. read more

This place is the slowest McDonalds I have ever been too. Also been here once before and both times their shake machine is down. Came here for a quick meal took 30 minutes. read more

Stopped by this McDonald's the other night after a party... It was a few minutes after midnight... The car I was in tried ordering chicken nuggets, filet o fish and several other fried food options that are on the menu. We were told by the drive thru gentleman that this McDonalds doesn't do filet o fish or nuggets after midnight. When asked why, the man replied, "store policy." I thought it sounded kind of "fishy." Well, since half the menu was unavailable, we drove off. Ended up at another McDonalds in the downtown area where we were able to order and receive everything we wanted. Called corporate the following day... It was not a store policy at that store but more an employee not wanting to do their job. I will use my coupons I receive in the mail due to this inconvenience ... Not at this one, either. McDonalds N.Chester, 1 star. read more

Sometimes I wonder why I bother with reviewing a McDonald's that is completely, totally, and unequivocally normal. But in the name of being thorough, here goes nothin'. The downshot on this location is that it's not in a great neighborhood. Those of you familiar with Oildale know there are spots that are better than others, and this one is only okay because it's bright and there are other fast food restaurants nearby to keep the area in plain view. There are always a boatload of homeless folks and bus stop "living" humans, which is unfortunate, so I'd probably recommend taking the drive-thru if at all possible. As far as food quality and employees go, it's not bad, really. They forgot my drink last time I went there, but otherwise, it's fine. 3 stars for the McDonald's as a whole, but dropping one star because, frankly, I didn't feel all that safe getting out and acquiring my food on foot. There were vagrants even in front of the door and bathrooms. I know it's not nice, but someone's gotta move 'em a little farther away. I feel bad for them, and I gave snacks to a few, but it's not what I want to deal with to get fast food. read more

Located on the corner of Roberts Lane and N. Chester Ave. I average coming here about once a year. This branch is the standard McDonald's. The food is consistent with what is to be expected from the chain. Customer service is always inconsistent from location to location. This particular location, the service has been okay each visit. Nothing great and nothing bad. Cleanliness is fine as well. Just not too crazy about some of the rude and pushy panhandlers hanging outside from time to time. Overall though, this location is "A-Ok" 3 stars. read more

Had lunch here. The food felt hot but tasted like it had been warmed up after sitting for a while. The meat is always old and the chicken nuggets are ALWAYS over cooked and taste like they're cooked in old oil. The fries were soggy and stale and had like no salt on them. My soda was flat and had maybe 5 ice cubes. Totally disappointed and that's all aside from their terrible customer service. They're rude and the manager is no help. Bring back Bryce, he was very sweet and caring and understanding. read more

I always love McDonald's food. It's a weakness, but I'm addicted. I recently moved and this is the only location that's reasonable to drive to. Unfortunately, I've rarely had a good experience here. In the dozen or so times I've visited, I've received the wrong order, been completely snuffed by an employee, and been frequently disappointed with the food itself- you've only got about a 50% chance of the fries not being cold. Additionally, it's in the middle of the ghetto. Almost all of the patrons are very sketchy, and it's not somewhere I feel comfortable visiting after dark. If you're craving McDonald's, it's more than worth it to drive a few miles away to the location on the corner of Coffee and Hageman. read more

Long wait as always. Ride window clerks!!! They forgot to put ice. I guess McDonald's takes anyone out that manager is just as lazy.

I fully understand that me not getting a few things in my order happens, but everything in my order this time. Just placed an order on DoorDash didn't get my sauces nor my drink my burger came made wrong and the hot and spicy patty was not fresh by any sense of the word. I would say it was more than likely sitting there for an hour after toss time. I have worked for the company before so I know standards. read more

I'm reviewing this based on the mobile order I put in as I was leaving the panorama area after a bike ride. I ordered before I left, checked in and parked. 5 minutes later I had to come inside the restaurant just to find out they still hadn't even started it. I had to wait another 5 minutes or so. And the service here is horrible even for McDonald's. read more

If i can give this Mcdonald's no stars, i would. This mcdonald's is horrible, everyone's always so rude. I order the same thing (Mcdoubles & Chicken nuggets) & something is always wrong with the food! literally never fails Chicken nuggets are mostly undercooked or if their not undercooked then their burnt & filled with grease. The mcdoubles.. ALWAYS BURNT BURNT. Don't recommend this restaurant to anyone. The people here don't care about their job so they make the food shitty. It's so irritating read more

Let's start off with no matter how many time I try to give this play a chance, the mess up every single time. Today, me & my boyfriend went to go get food. We told the lady in the speaker that we wanted 1 McDouble, then she said okay.. Then we told her we also wanted 2 McDoubles plain and a medium fry. When we got to the second window, we were missing my regular McDouble and the first girl didn't charge us for my McDouble. So we proceeded to ask if we can add it on, then they tell me i would have to go back around and reorder. I'm sorry, but to me that's bad customer service because their drive thru lady should have actually listened. Not only that, when we get home after me being already upset I didn't get my food, our medium fry barely had ANY fries in it. It was like the put a kids fry into a medium fry box. And as for my boyfriends 2 McDoubles plain, they just scraped off the stuff, instead of actually making it plain. I have never had a good experience here & I will not ever be going again. read more

Horrible service. Rude staff, Ice cream machine never works but the kiosk lets you order it even though they don't have ice cream? Makes no sense. Aside from the rude staff & lack of ice cream the food was shitty & burnt. Also at least 4 tweakers walked in the lobby & filled up their 7/11 big gulp cups with the soda machine. The lobby was filthy & stunk. Don't go to this McDonald's. I will never be back. read more

I only come here when I'm broke & don't want to cook. The fries & sweet ice tea is about the only 2 things I really enjoy. They mess my order up a lot, I've seen a couple of fist fights in the parking lot over the years, & it's always busy (mostly tweekers or people using the Wi-Fi) I rate the employees a little below average because I'm constantly getting my order of no onions on my hamburger messed up & there's no friendly conversations/smiles. read more

This is getting honestly so annoying I asked for no cheese I have a sensitive stomach and when I got my burger it said on the tag no cheese but I open it and there is cheese on the top bunk and bottom bun like it really isn't hard it's like so much cheese to ....also I asked for fries 3 times to make sure I get them just to find out they didn't charge me for fries .....it's been happening every single time I go there whoever the manager is needs to get ahold of there ccrew read more

Terrible customer service! As I was knocking on the door waiting for a mobile order (at their request because apparently they no long hand delivery orders through the drive thru) I could see 3 employees sitting around just chatting and laughing read more

McDonald's food is good regardless but service wasn't of quality value I thought to believe it was. But no matter what I gots to have me that Big Mac (mac attack)!!!!! read more

McDonalds - They know how to have fun!!!!! - Fast Food Near Me - Oildale, California

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Tonight they went too far. They are supposed to open until 10:pm. Sunday night. At 8:30pm I went inside to order and they asked me to go back outside and go through the drive through because they were understaffed. I was burning gas in the drivethrough for over ten minutes. Also they never ever ever include ketchup. I have to ask for it every single time. Everytime I come here they take forever because they are having some sort of problem with the equipment or they are understaffed. This was the last straw. Jack in the box is down the street. Peace out. read more

Horrible customer service there so rude for no reason you Correct them on getting your order wrong and they stare getting made rolling there eyes read more

Too long; didn't read at bottom. This is probably one of the worst McDonald's in the entire city, and probably even the state. None of the employees are friendly at all. Even the managers do not greet you or even try to be friendly. I don't expect the world, but not even a hello? You don't have to love your job but the least you could do is be friendly to your customers who haven't caused you the least amount of trouble. Not only do the employees want nothing more than to see you drive or walk away, the food preparation is at its best, below average. Out of the five or ten times have visited this establishment, either half of the cheese is on the wrapper or half of the condiments are all over the side of the burger. Every time I tell myself it's ok, they'll do better next time but they are pretty consistent with the below average. Maybe it's just because I usually come 2 or 3 hours before closing but this establishment never ceases to amaze me with the quality of customer service and food preparation. The one thing they have consistently gotten right however is ice cream, so an extra star for that. I don't think this9 McDonald's deserves two stars, I'd much rather leave 1.5, but that's ok. Tl;dr: Shoddy customer service, below average food preparation. Haven't gotten ice cream wrong yet, however much room for improvement all across the board. read more

Horrible !!! Ordered a hash brown and sausage McMuffin. Hash brown was super greasy and the sausage McMuffin tasted bad!! The bread was very stale/ hard as if it's been sitting there for days or frozen and microwaved !! Never coming back to this McDonald's again! Very disappointed with this !! read more

i ordered a McChicken and nuggets with a caramel frap, but i didn't get my McChicken. how can you forget a simple McChicken, the person that delivered it also dropped it at the wrong house. read more

Worst customer service!!! Forcing customers to purchase before having to use the restroom to wash hands and # 1 what a Joke . Manager Mark argued with me the entire time . I have purchased here before and will never come back . This manager needs to be schooled on customer service. Was arguing in front of all the customers in the store . Calling Corporate office read more

This is the worse service I've ever gotten. The food was terrible and the am staff is rude and very unprofessional . I'll never go there again. read more

this is THE SLOWEST mcdonald's i've ever been too. everytime i come here i wait in line for 20+ minutes before i even get to order my food. the employees are rude and have horrible customer service. the food is always cold and tastes old like it's been sitting for hours. today i went and was read the wrong order at the pay window and when i confirmed my correct order and payed, i went to the pick up window and they still gave me the wrong food. i don't reccomend this location at all whatsoever if i could give 0 stars i would. i'm normally a very understanding person but this location is absolutely ridiculous. read more

I hate going to this McDonald's and avoid it most the time. My husband wanted a soda and the drive thru was to long so we went in. An employee stood in our way so we could not get to the counter to order with out going around all the tables. She stood there talking loudly to another customer, less than two feet away, yelling where is your baby daddy multiple times. And then when it was our turn to order the employee yelling, distracted the cashier to help her get her personal belongings behind the counter so she could leave for the day. Service is horrible and they allow the homeless people to come in and fill their dirty cups up at the soda machine and sit inside disturbing the paying customers by asking for money. They need a good manager to clean this up, because the current one stood in the lobby watching this mess unfold. read more

Wow talk about a slow drive thru! Only 2 cars in front of me so I figured I would go through the drive thru. BIG MISTAKE. they spent a good 10 minutes on each car. I only ordered 2 Mcflurrys. So by the time I got them they were already melted and only half filled. What a waste of time and money. I will never return to this location read more