Sometimes I get what I order, sometimes I don't. I'm lucky if I get napkins, straw, bbq sauce. I have to pull over just to make sure I have my complete meal before I head home. read more

9/10 times they forget half my food and I guess they don't even know people need straws to drink cause I always have to take the top off my drinks. Rude people servicing, get an attitude when all I did was ask for my straw they forgot.. not going here anymore. Arrogant adults. Hear nothing but terrible feedback. I don't know how they're still standing. read more

McDonald's - No straws, no napkins, missing meals. - Fast Food Near Me - Oak Grove, Kentucky

I stayed across the street at the Hampton so I walked my fat butt over here to be greeted with a drive through only sign. So I walked back and drove back through and sat in the drive through for over 10 mins and got no response to only get into another line at the window. Waited a little longer and got fed up. I can only imagine how they would make your food. Pass read more

McDonald's - a sign in the window of a restaurant - Fast Food Near Me - Oak Grove, Kentucky

Try cleaning the tables and floors... disgusting, not fast food... slow service! Oh and I forgot the flies inside!

This location is horrible and the employees are even worse. I ordered a double quarter pounder, only ro open it up and have a single patty. I went to the counter and was told I was lying and I took the party off myself, and they weren't going to fix it. Eventually got it resolved, but was too afraid to eat it after that encounter. God only knows what was done to that burger. Tried to call the location to complain, but shocker nobody answered the phone. Dirty tables Rude employees Slow service Would not recommend read more

The chicken nuggets weren't really fresh they were slightly hard and the service was pretty quick they got our food fairly quick but the chicken nuggets were slightly hard to make chicken was very good very juicy and fresh stomach double the meat seemed a little dry and the fries were not very well seasoned read more

McDonald's - Happy hubby - Fast Food Near Me - Oak Grove, Kentucky

This mcdonalds is so slow and inefficient that i had time to scroll through all of my instagram and then download yelp and leave this review. The staff were all very unhappy to be there. Save time, go to the wendys next door. Also this is my full order of fries... so thats great read more

McDonald's - I would go back and return these but dont have 20 more min to waste - Fast Food Near Me - Oak Grove, Kentucky

If your hours say you close at 11pm and I come to the drive thru at 1030...don't tell me you don't have any fries or chicken nuggets. Y'all are supposed serve food up until closing. I know darn well y'all ain't run out of fries. And one time y'all forgot a whole double cheeseburger from my order. I would call corporate and report this but I didn't feel like waiting 30 minutes. read more

Sausage egg and cheese Mcmuffin came out hot and fresh. Employees are nice and hard working. Iced Caramel Latte is perfect and unique in this location... they put whipped cream?! read more

The careless workers standing around smoking in the parking lot watched me walk on crutches all the way to the door before telling me they were closed for dine in. I left without eating there because if they're that lazy and careless, I'm scared to know what the foods like. read more

Customer service is horrible. They are always yelling at each other and customers. The McDonald's itself has a lot of roaches. It is very nasty inside the lobby. Nobody ever cleans it every time I come up in here is never clean. They are racist towards customers and workers, and when I came to the drive-through somebody was Was making noises while I was taking my order. read more

worst McDonald's I've ever seen & the rudest, laziest staff. I had a screaming crying newborn in the car that I needed water for a bottle & a husband that felt nauseous & needed a small something to eat. I waited for 15 minutes in the line and showed so I went to the door & was laughed at, mocked & watched them turn the lights off. They then walked out of the door & said we're closed. Mind you, it was 11:10 PM. I drove off in tears after being a new exhausted mom & mocked by lazy workers that just wanted to close early. read more

I'm not usually a breakfast eater but since it was my birthday, I wanted to celebrate with some hot cakes. When we walked at 7:28 this morning, there was only one other couple in the dining room who had placed their order. When we walked up to the counter it took over 5 minutes before anyone acknowledged our presence-and it was me that initiated the conversation that I wanted to place an order. We placed our order and went to sit down. There was not a clean table or chair in the entire restaurant. I asked for a wet rag or napkin so I could wipe down a table. The lady who took my order did come out and wipe off 2 tables and 2 chairs. As we waited for our food, 4 people came in from the drive through with wrong orders. One man had been asked to.pull up to wait on his order waited for so long that he finally came in to get his food. Finally our food arrived. My order was wrong but I decided not to reorder. My pancakes were cold and the butter wouldn't melt at all. There was no salt & pepper on the tray or anywhere in the restaurant. Since there was no one at the counter again, I didn't want to waste my time waiting again so my food could get any colder. I am not one to write bad reviews. In fact this is my first ever because this was the worst experience ever. I hope the management sees these reviews and will make some changes. It is sad for a good chain restaurant to have such poor service. read more

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Good clean McDonalds. This is a new building. Employees are nice and working hard this morning. My egg McMuffin was perfect. Not burnt like other locations I have visited. read more

McDonald's - Good egg McMuffin. Not burnt. - Fast Food Near Me - Oak Grove, Kentucky

This McDonald's is ABSOLUTELY HORRIBLE!!!! They can never get your order right, the food is always cold the fries are always under cooked they can't even get a damn order right, I would give them zero stars if that shit was possible. read more

Do not go to this McDonald's if you are in any sort of a hurry. The line was backed up so we decided to park and go in. We waited 30 minutes for "fast food." We are not going here again. read more

Don't go ! I pass this McDonald's on my way to work daily. I stop once every 3 months ... it gets worse every time I stop. Here's my list : ALWAYS COLD BURGER fish sandwich- hard as a rock Buns- crusty and hard around the edges Ice cream machine - NEVER WORKED anytime I STOPPED very slow-always wait more than 20 minutes Fries - over salted, barely warm, tough RUDE STAFF Employees always outside smoking with lines backed up on the street Never add ketchup even when I ask What's good- frappe but waited 20 minutes. ( drive through) Did I mention - RUDE STAFF 1/2 time order wrong One time I got 6 Big Macs n tried to tell employee it wasn't my order ... she argued with me ... I paid 1.09 ( supposed to be a diet coke) for 6 Big Macs - I drove across street to gas station n chucked them in the trash Now- no more tries - wendy's right down road is good food and staff is GOOD Please stay away - you will be glad you did !!! read more

Great service at 9:30PM on a Sunday night. White Gentleman with tattoos on both arms, and beard was working his butt off! They had a sign they were closing early tonight and yet he was on point to get us our full order. He gave us our orders while speaking clearly, quick and kindly. He made sure we checked we had everything after waiting a minute for fresh, perfectly salted fries! He made sure we got anything extra like sauces, straws and napkins. The line was moving quickly, too! I'm traveling on a cross-country road trip with my wife and we're exhausted. We're hungry for something quick as we don't want to stop so settle for McDonald's. We rather not this junk because we're use to it being SO horrible and mediocre service. I have felt so compelled to write a review for a f'n fast food place like McDonalds but that's how great he was! Give this man some kudos and a raise. We got the #2 and the #5 and everything was juicy, nice steamed buns, and veggies were perfects with loads of sauce. They were going their job well back there! read more

Visit at this McDonald's at 9:30 PM there were several cars in front of me and I waited 15 minutes to get to the order kiosk. After my order I waited another 10 minutes and still had not gotten to the window to pay for my food. All employees were standing around talking. This is ridiculous! I left. read more

This is probably the worst McDonald's that I have ever been too. The line for the drive thru was out onto the street so I went inside for my order. Then they proceeded to give four people behind me their orders before mine was even ready. All of them ordered about the same amount of food as I did. Also saw at least two people that went through the drive thru come in because they had messed up their orders anyway. Honestly may be the slowest McDonald's ever. read more

Asked for extra pickles on my cheeseburgers: got zero pickles. Asked for unsweetened tea; got sweet tea. Doesn't anybody read at this McDonald's read more

McDonald's - a receipt for a cheeseburger - Fast Food Near Me - Oak Grove, Kentucky

I know that's these are trying times but waiting 30 minutes for bbq sauce is ridiculously obnoxious. We are currently still waiting.

Yep was a welcome to stop on a snowy night driving back from Missouri. Unlikely to be back there any time soon though.

I would give 0 stars if I could I come here on a regular basis since I moved across town. Every time I come they are out of almost everything for breakfast and never have espresso. And after I order what I didn't even want I have to wait forever. I am currently here waiting as I type. rude, and unprofessional. while your at window they are cursing saying how they gave my order to someone else. I thought that was just the worker not the restaurant.. But it happened again today with someone else. "F@$* I have this dude's order to someone else." "pull up to the next window and wait for your food." Last time I'll be coming to this McDonald's for sure. read more

Didn't know what a McGangbang. Bullshit! And they were rude about it. Food is overpriced for a fast food and sweet tea was a sour and nothing was done about it. read more

Tonight my boyfriend and I went through the drive thru around 8pm. We ordered 4 McDoubles Plain and an ice cream cone. Once we made it back home we realized they had given us the wrong order. So we called and they never once apologized for giving us the wrong food and were asked to bring the wrong order back to replace what was given to us. The employee seemed so causal about the entire thing and acted like it wasn't a big deal. Once we got back to return the food the employee was on her cellphone. I'm very disappointed in the way they handled this situation. read more

Rude and incompetent, don't waste your time here. Will lie to your face and mess up your order.

I live close by and rarely have a good experience. The lady that works early morning is awesome but otherwise, it's trash. Customer service is horrible and my order is always wrong. I tried to correct my order before I left the store and the manager told me to bring it up right and that wouldn't happen. I'll be contacting corporate. read more

This is probably the dirtiest restaurant I've ever been to!!! Why would I want my food from a place that is so unsanitary!! Wish I could give negative stars!!! read more

This is probably the worst McDonalds I've ever been to. I ordered an egg McMuffin and something about it just wasn't right. Maybe I'll try it again one day but it's unlikely as there is other, better, fast food nearby read more

I decided to go there the past two days after I got off work around 11pm. My food was hot and fresh both times....even the fries! :) The employees are nice and pretty quick to make my order. read more

A sad and dirty restaurant, food was cold and the bun on the burger was hard , This is a disgrace to the great McDonald's name. I hope they get it together soon, if not look for this one to close down. I hope I don't get sick.......... read more

I was craving a Quarter Pounder and I had it on my mind and when I went through the drive-through and ordered I was eager to bite into my sandwich, only to receive it, partially cooked. At first in the dim light it we only saw a bit of pink but when we went inside to get another sandwich, the light exposed more pink the color of Peter Rabbit's lil pink nose. Immediately i got nauseous and light-headed and almost wanted to give up on the Quarter Pounder forever or ever eating another burger. They cooked me another burger but the memory has left its stain. Sincerely, hungry Substitute Teacher! read more

Food tastes like garbage and service is slow. If you want fast food or food that doesn't taste like it's been sitting out for 4 hours, don't go here. read more

Drive thrus are supposed to be convenient. One of the order speakers never works and if it does you can't understand what they're saying. Last time I went it took 15 minutes just to get past the speaker box. I know they have timers so when I see cars sitting at the payment window for 13 minutes while no one is in front of them at the order window it doesn't take a genius to figure out they're holding people at one window so they don't go over the time at the next window read more

Stopped for a quick bite to eat while traveling, and our meal left something to be desired. Took a long time to get our food. Fries and fish sandwich were left sitting on the counter while the rest of the food was being made, so they were cold. Ended up with two Maple Dijon chicken sandwiches when one of them was supposed to be a Pico De Gallo/Guacamole chicken sandwich. One of the chicken sandwiches was supposed to have no onions, but of course they still put them on. We also ordered two side salads. They didn't have any made, but said they could make some. All the salads had on them were lettuce; no carrots and tomatoes as advertised. A lot of the lettuce was soggy and had to be picked out. I usually love McDonald's sweet tea, but their's was sickeningly sweet. read more

Better then the one in Clarksville but it's also one of the the worst I have eaten at. One of the main complaints that I have is; their coffee machine is always down. On a positive note the staff is friendly. read more