My children like McDonald's, and so we stopped here to get them food. This McDonald's is also attached to a gas station convenience store, so we also got some gas at our convenience. They got our to-go order correct and remembered to include ketchup packets, so all in all, I feel like this was a successful visit to a fast-food restaurant. read more

Idk why I keep coming here to get burritos. McD replied to my last review when I posted my smaller than life burritos, but nothing has changed. read more

McDonald's - Brkfst burritos - Fast Food Near Me - Oak Grove, Kentucky

Took about 15-20 minutes for someone to come through the drive thru then when they took our order they tried to charge us for something we didn't even order. There was rats outside the window (when we finally got the the window) then we just pulled off bc on top of there being rats it took them atleast 10 minutes to even come to the window for the car infront of us. read more

McDonald's - Fast Food Near Me - Oak Grove, Kentucky

Worst fries ever. Manager has big time attitude like she super fly. Forget my flurry n i ask she just walk away.

If you locate your business in a truck stop then you need to be open 24/7. Professional drivers operate at ALL hours. We need service that works within our schedule. If we come in needing service and we see to Sorry We're Closed, we will remember that the next time. And when asked, we will share that with other professionals. read more

waited over 15 minutes for someone to take an order Half of the order was incorrect when received Waited another five minutes for someone to even come back to the counter to let them know that the order was wrong Waited another 15 minutes for them to correct the order read more

The floor was covered in trash. I figured they had just been busy. I waited 15 minutes for 2 Cheeseburgers that were cold after I got them. The fries were ice cold and super greasy. My food was stuffed into a bag that was way too small. The employees were unfriendly and it was generally a sucky experience read more

Say in the drive through for 30 minutes (only one car ahead of us) and when we finally got our order, we were missing two fries, a burger and a mcchicken. read more

Ask for cook to order on my chicken sandwich and got a chicken sandwich that probably been sitting for an hour, stale bread, not even luke warm chicken, it's understandable why it consistently gets one and two stars, I still thought I'd give them the benefit of the doubt, no doubt it's still a trashy location. Close it down and put a Culver's in there read more

First of all the service is super slow and really unfriendly. Now for the worse part. Some super shady individual hanging outside near my car along with one if the workers. Pretty sure that individual siphoned gas from my car. When turned on my car to leave it had less gas than when arriving and quickly registered less gas as I drove down the highway. Had to stop to refuel and then my car worked normally. I can't stand a theif. And the McDonald's worker there probably knew what happened and if he did he's just as guilty. Never will I go there again. Screw that place. Oh and if management happens to see this, it happened November 14th 2024 around 10:30 P.M. read more

Pros +Very polite service Cons -Very slow service. Sat in the drive through on a Tuesday morning for over 15 minutes. There is no exit lane, so there is no way to leave the line after the first 10 minutes of waiting. I would not suggest stopping here if you want to be to work on time. read more

McDonald's - Cars parked in the drive through for over 10 minutes - Fast Food Near Me - Oak Grove, Kentucky

I dont know about all these negative reviews but let me tell you first that the stuff is friendly and nice. Service was fast and I was in and out at no time. read more

Had a free ice cream cone on my app, thought I would get for my daughter(it's hot). Gave it to me melted in a cup with cone falling off. Tried to get a mcChicken and get one free as it says on sign guy told me they don't do that anymore you have to do the $5 meal deal. Didn't want fries because they never salt them here. It's on the menu but can't get it, but these people want more money lol. JOKE read more

The reviews don't lie. The service here is abysmal. Stood at the register waiting to order fir 8 minutes. Watched 5 employee walk right by and ignore me; including the manager. Finally I asked the half head shaved person if I could be waited on. Mumbled something then took my order. No sorry you had to wait no thank you nothing. Five minutes later I had my burnt fries and my chicken sandwich. This place sucks more than most McDonald's. Why work here if you're just going to be a asshole to tour customers The girl who waited on me on the pilot side was an absolute sweetheart, however. read more

poor and slow service. Kristy took orders one by one and then at the window had horrible customer service. I tried to use apple pay and was met with a sigh. How rude. Will not be returning. UPDATE she forgot my chicken nuggets read more

Long waits as always. Sit in the drive through for 30 min every time. Won't be using this McDonald's ever again.

I ordered through the drive thru and ordered a big breakfast with hotcakes and sausage and requested 2 additional syrups. I received the big breakfast but no syrup at all. If you enjoy getting your hole mortally ripped open before lunch, choose to eat at this McDonald's. read more

Took a hr and didn't get my food till it was cold then they messed up my Frinds and didn't get his sandwich just buns and called him hi and was disrespectful read more

As usual, poor customer service, long waits, cold food. you would think I would have learned by now but I haven't, I stop here out of convenience and it just never works out. This is the last time, waited 10 minutes to get cold stale food. And the manager was the person who took my order and payment so obviously it must start from the top. read more

Avoid getting a mcchicken here everytime i go and decide to try it out it maybe better i get food poisoning and end up puking all night like i am now. Its ridiculous. read more

- 10 Stars, first of all the staff is by far the worst in customer service and THATS just putting it nicely. I would rather deal with Walmart Employees on Black Friday or even Christmas Eve. First off how do you serve room temperature fries with no salt? I'm confused here, or have I just been eating fries wrong? Secondly I didn't know lettuce could be served and eaten dry that's a whole new flavor. I call it fucking dry leaves. Thirdly how can the famous egg mc muffin taste like it was served with a side of shit and seasoned with skunk spray. I don't know who to be more upset with, McDonald's or myself for making the choice to eat here. I'd probably would have had a better meal from a strip club filled with flys and cockroaches. Thank you for making me realize that even 16 year olds to I'm guessing 45 year olds can fuck up the most simple things. Like making read more

McDonald's - A shitty mc chicken blob - Fast Food Near Me - Oak Grove, Kentucky

Have been here multiple times and every time they get worse. Today there was a line of 6 people waiting to order. I hear one worker ask another if they are going to take our order and she said she told us to order at the kiosk. Which she never did while I was there and I was the 3rd in line. Then when I tried to order at the kiosk they where not working so I left. Definitely the worst McDonald's I have ever been to. They should lose there franchise. read more

Not even worth 1 star really worst McDonald's to go to always have to pull up and wait for the food even when your the only 1 in line and they still can't get your order right cant remember last time they got my order right. read more

24hr McDonald's I got there at 9:30 on Saturday night and was denied service because they where closing!!???!

Always polite. Sometimes takes a bit longer but that's normal for fast food. Since the remodel and new staff this place has turned around

Biggest waste of my life omg. Got in line and waited at least 30 mins with 2 cars ahead of me. I would have got out of line if they didn't make it to where you literally can't get out once your in it. Didn't even order because if I had I'd still be there an hour later. This is the worst reviewed McDonald's in Clarksville area and I can see why. AVOID AT ALL COSTS. read more

Just visited this location on the way home to get kids dinner. I placed a mobile order and selected "curb side" pick up. After waiting around 20 minutes, I went inside to find out what was going on. My food was sitting there cold and I was informed that they didn't do curb side anymore. I had them remake everything only to get home to find that they left the fries out of my son's order. Totally unacceptable and inexcusable. read more

This place was a train wreck... flies everywhere, and no one wanted to wait on anyone

Drive thru is always out of service in the mornings but conveniently works at other times....if it's really out of order why wouldn't you put up a sign instead of letting people pull up? Service sucks read more

Service was fine at first and then after I asked for some sauce the person working acted annoyed and gave me 2 packets. I had gotten 3 meals with large fries and asked for some extra afterwards and she said I would have to pay extra. I would've gladly paid for them if I had been asked when ordering my food if I wanted extra sauce but I wasn't asked about sauce whatsoever. Then on my way out the door she made a snarky comment about me asking for more sauce. It's not really about paying extra for sauce but for 3 FULL meals I get 2 sauces?? And they're rude about it? I've been in the car for 7 hours and wanted a bite to eat & mcdonald's is usually simple and easy but that ruined the entire establishment for me and I wouldn't recommend stopping here for food even though the gas station was great.. read more

Not too friendly and mumbled under their breath didn't even want to take my order then went to the back complaining about taking my order and tried to avoid me and not give me my cups read more

I hate rating fast food joints, yet here I am, rating one. As long as they don't mess up an order and the food tastes as it should and I don't have to wait a really long time for something and they give me the correct change back I am going to give most 3 stars. Everything was as it should be. Quarter pounder, which I haven't had in forever tasted really good. Fries were hot with just the right amount of salt. Good job. read more

Waited 25 minutes for a chicken sandwich. They gave me the sandwich without the chicken. People was coming inside from drive through because of the wait time. This is literally the slowest McDonald's. read more

Have gave it a few chances, and it is consistent...........consistently BAD. Compared to other McDonalds within 50 miles this one has really went south in the past year......What happened? read more

By far the worst in Clarksville/Hopkinsville. At least it is consistently terrible. I'll make the drive to 41A from now on!!

This is one of the worst McDonald's I have ever visited. I drive through here several times a week and have stopped because it is convenient. No more... In the past the food is been undercooked, overcoat, I've been given someone else's orders or I ordered a meal and got only a sandwich and had to go back for them to complete my order. I actually had an employee argue about what food I ordered. The manager stepped in and gave me my correct food and show the employee my receipt to prove I was right they were wrong. Are you kidding me? I put the McDonald's mobile app on my phone. Make sure I got my food I ordered my meal before entering the establishment. Waited 15 minutes no food. When I inquired employee they didn't have a mobile order on their screen. I pulled out my phone and showed them my order on their mobile app. They suddenly started scrambling for my meal. I overheard one employee tell another one they must have accidentally canceled my order. Never again will I stop here. I am now going to call the regional or district office to inform them. I don't want free food, just someone of authority to review the procedures of this particular establishment read more

So my husband and I went for a nugget run. Waste of my life, let me tell you. They were out of hot mustard and chili sauce so she said the closest she could do was honey mustard. I said ok. Never got any sauce. No napkins. Gave me spicy nuggets instead of regular. My sprite had no syrup so it just tasted like tonic water. My fries were cold and so were my husbands cheeseburgers. They got the coke right though. Just the coke. This is the third time we've been here just because it's so close to the house and we won't be here again. I get that McDonald's are all kinda ghetto but this is just ridiculous. read more

Pretty decent customer service, the lady taking our order was awesome. However, the rest of the crew was standing behind the counter laughing and talking for half the time we were waiting. So half and half experience. read more

McDonald's - Didn't have to wait long at all for food, even though most employees were goofing off in the drive-thru area. - Fast Food Near Me - Oak Grove, Kentucky

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Pretty decent McDonald's. A little dirty but quick service and got my order right. It's one of the McDonald's inside of a pilot. Overall a good meal and experience. read more

McDonald's - This is where you pick your poison! - Fast Food Near Me - Oak Grove, Kentucky

Every time i come here they either always get my order wrong or im greeted with nothing but attitudes from the employees . And if theres a line at the drive thru i usually keep on driving because ill die of hunger before getting my food. Whats the point of calling it fast food if they take forever . read more