It's McDonald's folks. Line was long, service was slow, but like I said, it's McDonald's. There were big pluses as well. The staff members at both drive thru windows were friendly and our order was spot on. The food was hot, fresh, and as always, the fries didn't disappoint. read more

Snack wrap and fries were inedible. The wait was very long in drive thru. Staff was nice.

over 1 hour wait for a small, basic order- the line is always long, awful service, do not visit this mcdonalds

im not happy! i ordered two hot n spicy and i only received one, i went in there and asked about my second one but someone said im too fat to get my second one. come on yall lmk if this isnt right i didnt even enjoy my walk in the park read more

No iced coffee at 8:00 am on a Sunday and terrible customer service. I won't be back.

Horrible service. Ordered curbside and they never came out. Went inside to pickup my order and they were clueless! Couldn't get my order and waited over 30 minutes for them to get my order wrong! Terrible customer experience read more

Idk where to start on this place I been waiting here with my cousin for 30 minutes and I didn't receive yet im

They wouldn't let us order more than 2 orders after waiting for 30 minutes. Not enough workers to function properly.

I ordered 2 five dollar McDouble bags and they forgot the 2 McDoubles! I'm tired of having to do their job for them and make sure I'm not missing anything in my order. read more

Dining room locked in the middle of the day during business hours. No signage. I won't bother trying this location again.

I came here with a group while on a trip. Not only did it take much longer than I expected, they totally screwed up. I only ordered a burger. They put my burger I ordered in someone else's order (and he ordered a completely different burger). Then I had to wait a while to finally get my burger and what I got wasn't exactly what I ordered. I didn't want to waste anymore time by going back up. At least they gave me a free order of fries to compensate. This place needs to step up their game when it comes to their service. read more

More expensive than other McDonalds. ex. Large fry $1.89 at other Mcdonalds in the area, but here its $2.79! So if you want to eat here order online! They offer cheaper prices for online ordering. Employees were rude when I inquired about the difference in prices between them and other McDonalds, as well as their own online menu prices. read more

Spilled my drink then proceeded to serve it to me half spilled and my "basket" of fries was puny terrible all around experience. read more

McDonald's - "Basket of Fries" - Fast Food Near Me - New Orleans, Louisiana

I used my Mobil app. ordered the 20 nuggets and a LG. sweet tea. I did not check my order until I got home and was ready to eat. Imagine my surprise when I opened it and found a cheeseburger and fries. The only thing right was the sweet tea. I tried to eat the fries and biurger. was not what i wanted, so I threw it away. I tried to call, but could only leave a message. I am not happy and gave 2 stars as a courtesy. read more

My boyfriend and I were trying to get breakfast before we had to go to class. Got here at 10:15 waited in like for like 10 minutes (not bad at all) but when we finally got to the speaker, we were told it was going to be switched to lunch. At this point it's 10:30... it may just be me but that seems like breakfast time. After that we were asked to hold on twice, for at least 30 more minutes before someone actually took our order. Placed our order and the whole thing was wrong.... Never coming back! read more

This location is cool. I took my kids for kids meals 3 times so far and my order has always been right. They usually have a line but at least I haven't experienced any rude employees which is what I usually experience at many McDonald's. read more

This McDonald has the longest waits I've ever experienced in my life. I'm pretty sure it's because they're so short staffed. Pay your workers more and you might not be so short staffed read more

I have never experienced slower service in my life. Writing this review as I've been waiting in line for 40 min. I'm pretty sure the cashier fell asleep and forgot there were people waiting to place orders bc of how backed up the line was. read more

Customer service is horrible !!! The strawberry shake taste bad. The woman didn't want to give us our apple pie talking about that's so much work. She also has a stink attitude.. read more

I just went through the drive thru. Paid for a large combo & at the 2nd window when the lady asked me what I had, I said a large Diet Coke. She handed me a small one and I asked "Is it okay if I have a large one since I have a large combo?" She said "this is bull", shut the window, got a big cup and poured the small drink into it in front of me & gave it to me half empty without filling it up. Unbelievable. P.s. just tasted it after leaving and it's totally root beer read more

Always are open & always great service! Quick for the most part & ice cream machine is always working :) amen! To the respect lol.

Went here tonight because they're supposed to be 24h, but they were apparently in their transition from dinner to breakfast. For some reason, this means they can't take orders at all. I was told the transition takes 45 minutes. That's all fine, but if y'all close for an hour between 3:30 and 4:30, you're not 24h. Employees were super rude about it, too. It's blatant false advertising. Also, this location forgets stuff all the time and they like to give attitude when you check the bag for the stuff you paid for. Will I be back? Yeah, because they're close to home, but they earned this one star review 100%. read more

I come here yesterday for an Uber order completely unaware of the unprofessional, unpleasant workers here. I'm immediately told to go through drive through if I have a mobile order. I responded that it was Uber pickup. "For who" the lady hastily asks. I tell her the name and she rambled on how she don't know the name she needs a number. So I advise her of her attitude and another worker jumps in conversation threatening to "bat the F out of me." I'm in total disbelief as I watch the lady who threatened me, grab her belongings and come from behind the counter. I step back and next thing iknow she starts swinging on me!! She has my hair and I'm on the ground completely blinded by the hair in my face. I'm screaming for her to let my hair go and another worker comes from the back dragging me across the floor by my hair, which allowed the lady to let go!!! Idk if I was jumped or what. But The worker who assaulted me hurried out the establishment and got in her truck to leave. This was the wildest encounter I've been in in my life and she will pay for this. I even asked the "manager" who watched everything play out and allowed her to Come from behind that counter to do what she threatened to do to me, for corporate information and she refused. " just take your food and leave mam" was her response. It's sad that these the type of ppl being hired as essential workers. I have a stressful job too but I would never treat or talk to my customers in any ugly manner!!! I've already took legal action but I'm just advising y'all that if y'all already having a bad day or even good day do not come to this toxic waste!!! Maybe if they had no customers & put out business with no jobs they'll fix they're attitudes. Thank God it was just that though cause this world is becoming a dangerous place and i know that situation could have turned out 10x worse than that. read more

Me and two friends wanted to stop by McDonald's to grab some sausage biscuits and hash browns before doing some moving work. We got to the drive through and four cars were in front of us, with the front-most car at the spot where orders are placed. We got there at around 11:50 AM. The line didn't move until 12:10, when the first car finally moved forward. After this, the line moved at a rate of a car every ten minutes. We got to the front at 12:35 and were asked to wait. We waited five minutes and began to order, only to find out the breakfast menu was not available after 11. This is understandable, but the nearly hour long wait for "fast food" is absolutely unacceptable. read more

This has got to be the slowest McDonald's or fast food restaurant I've ever been to. I don't know why I have to write more to post this.

This is the best McDonald's in New Orleans! It's the only one I'll go to because the staff is always nice, professional, and quick! I get happy meals, sundaes, and milkshakes! read more

McDonald's - Delicious egg mcmuffin meal with an orange juice and strawberry preserves - Fast Food Near Me - New Orleans, Louisiana

This is the only McDonalds I've ever been to that gets my order right every time (including sauces), the food is always hot, and the workers are friendly. read more

Following my debacle at the IHOP i proceeded to hunt for sustenance at the golden arches. Imagine my chagrin when the line is long. Following this wait, when i attempted to order, the staff threatened to call the police over my order and kicked us out. Another failed attempt at calories. read more

I sometimes door dash in my spare time and I went to this location before to pick up some food the drive thru line was super long so I parked and walked in the store (the lobby door was unlocked) soon as I walk in I'm bombarded with question "what you doin in here?" "How you get in here" "you know the lobby closed huh" I answer, I'm picking up a order for doordash, the door was unlocked, no I didn't know the lobby was closed cause the door is unlocked" once I get through the McDonald's interrogation I ask the lady who's talking to me if she can hand me the food because it's sitting right there on the counter and she started to hand it to me then all of a sudden the manager comes all the way from the office to snatch the bag out of my hand and tells me I need to go through the drive thru. But sir... I've already touched the food so whatever it is you're trying to do to abide by safety protocols is already out the window. Long story short instead of arguing with this man I go back outside get in the drive thru line and wait a extra 15 minutes to pick up a order that was already in my hands. I avoid this McDonald's as much as I can. Since I've been in New Orleans the last five years this is hands down the rudest McDonald's out here. read more

Accuracy is a real issue here. Here is the process... 1. Pull to the order speaker 2. Immediately welcomed 3 Start speak your order only be interrupted by the speaker blasting "wait a second!" 4. After an awkward moment the speaker blasts "Go ahead what do want?" 5. You order a sausage biscuit and a small coffee. 6. The speaker says "pull forward" 7. Pull forward to the pay window where you are met by three employees holding a handful of receipts that ask "What did you order? " before you can answer the window shuts almost on your hand which is holding the cash for your order 8. They then open the window spout out a mumbled total and rip the money from your fingers. 9. Here is where it gets fun; they give you back your change wadded up in a receipt and the window slams shut again. 10. You then pull forward to the next window where you sit and aren't greeted at all for a few moments. 11. Then, wait for it, one or two employees with headsets on ask " What did you order?" 12. Now that window slam shut and you wait for another few awkward moments before your order is slung at you with a taped receipt with a sticker that proclaims something about being double checked accuracy(lies) lol! 13. Finally, you drive away and begin to consume the breakfast burrito and cinnamon roll that you never ordered. Other than those 13 points great experience! read more

the workers are very sweet and attentive, other mcdonald's in this area are rude and slow. shout out to this mcdonald's!!

I wouldn't usually review a McDonald's nor do I go there very often. But I admit that sometimes I crave an egg mcmuffin. I wanted to give a shout out to the ladies who work the drive thru in the mornings. They are always so efficient and so very kind. You don't always find that kind of service in New Orleans. And I know it is probably often a thankless job. you ladies Rock! read more

The day crew is obviously very different from the night crew. Comments about owner explains why they do not even answer the phone or that the vm doesn't even identify you are calling a McDonalds. Several times during late hours the staff says they " do not accept credit cards". I can understand the service being down once but several times either means tax evasions or someone is playing games during the night shift. McDonalds Corp should investigate this franchise owner read more

Service has been fantastic recently and even was able to get some ice cream! Best McDonald's in town!

I won't say too much here except to throw them a bone and say it's a decent drive thru. The cheese burgers taste precisely the same as every other location in creation. The service has always been cordial and efficient and I appreciate that they offer napkins generously. Diet cokes are great, not flat or syrupy. So everything I would expect and appreciate read more

Wow. Just blown away with the service this morning at the S Carrollton restaurant. Ms. Debra stopped by multiple times at our table to make sure our visit was exceptional. She even offered to refill my coffee. Keep it up guys, service like this will earn you repeat business! read more

They don't really mess up your order that much, but they are ALWAYS out of something, and often more than one thing. And don't be surprised if they tell you the computers are down after 3pm, even though the sign says 24 hour read more

This has become my new favorite McDonald's great service couldn't ask for better they you all of the condiments you need without asking napkins spoons etc much better than the location on canal & white .further from my house but sometimes you have to go that extra mile just for a better experience and better day read more

beware of regina the sauce sniper. apparently she takes them all home and won't let u have any. even if you try to purchase it (for 28c) not to mention her RUDE AF attitude and unfortunate glare she makes when you question her. i would think in 2021 we would atleast be capable of a remotely pleasant, brief, fast food encounter... but no.. it's time for accountability. hopefully someone with this particular franchise location sees this and can coach her properly or give her a day off. -- don't be like regina and hoard the sauces you try to compensate for -- read more

Sometimes you just gotta get McDonalds. This place is always out of stuff and recently filled my order incorrectly. I was charged for a large fries and got a small. read more