I have been at this McDonald's twice now. At the first occasion, I arrived after lunch time and ordered 2 sausage McMuffin with egg. The bread on both sandwiches were burnt. Besides the burnt bread, it was tasty. On the second time, we were here at lunch time and we ordered a wrap and Pico Guacamole crispy chicken burger with fries. There are self ordering screens, one table with some sort of digital games for kids. There is a lady who chats with all the customers dining in, making sure that they are happy with the food. The restaurant was clean and they even had a staff member cleaning the drive thru and parking area. I noticed that the drive thru line was moving quickly. read more

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Was headed out of town and ordered two mccrispy meals and a chicken nugget.Got on the road only to realize they only gave me one sandwich and one fry but both drinks and also waited about 15 minutes just for them to mess it up. read more

NEVER AGAIN! I went to this mc Donald's with my brother and I had a little gas after their grinch meal. I went to their bathroom and what do you know, a toilet full of bloody shit. I threw up after I saw it and I'm traumatized. When I asked the workers about cleaning it, they said it's not their fault and whoever made the mess shouldve plunged it. read more

McDonald's - Burgers Near Me - Moline, Illinois

Ordered my food was cold and they forgot my drink....! Fries not so good as well. Went into the store to get my drinks waited almost more that 5 minutes for TWO cups and employees just in the back yelling cussing not having giving proper service.... Very disappointed read more

I've been to this location a handful of times most times I've been required to pull forward and wait for my order. During a recent visit, and after waiting, they gave me a Dr. Pepper, when I ordered a Coke. The employees are kind, but the service is not acceptable and I will no longer give my business to this location. read more

THIS PLACE SHOULD BE SHUT DOWN. We waited for 20 minutes, weren't given a receipt for a $22 order & then waited another 15; when we FINALLY got up to get our food, it was clear with inept employees arguing that they gave the people in front of us our order They then asked us FOUR SEPARATE TIMES what our order was, demanded a receipt (which they didn't give) and the one who rang us up stood there acting like he had no idea what we were talking about until I called him out on it. THEY RESPOND BY RUSHING ORDERS ON THE FLY WHILE WE WAIT ANOTHER 10 MINUTES. We get home, open food items to find out that THE FOOD IS FUCKING RAW. Called the manager and she offers us a mail-in rebate. Absolutely astonishing someone hasn't gotten severely ill or hospitalized eating here with the mongoloid-brained idividuals allowed to be employed here. The bar was low, and they all brought shovels. read more

Drive thru order here. Ordered a $5 value meal, Burger had no onions, drink was 90% ice, and even though they asked what sauce I wanted for the nuggets, it didn't even show up in the bag. This is the 3rd or 4th time I've been through this crap here. Not to mention the 2 single cheeseburgers with ketchup and onion only, extra onions, one having no onions at all, the other having 3 pieces of rehydrated onions. (I don't care if the worker who makes my sandwich doesn't like them, I do...DO IT RIGHT! The workers get paid atleast $15/hr to screw up damn near every order put out that window, maybe dock them for making orders wrong and that would help. This McDonald's is a pathetic attempt at being a McDonald's at best and that's polishing a turd. Why close good McDonald's to leave the ba ones open. I never thought I'd be able to say I'd been to one worse than East Moline, but here we are. Morose, lazy, employees with attitudes that suck the life out of the world and waste good air. Let me compare, I can go to Wendy's at 1am, get a full meal from workers who mostly don't speak american english, but can get an order right...BUT I can't go to a McDonald's where all speak American English, at 8pm and get a correct order? Sounds bad huh? Do something about your shite employees McDangles, your service is limp and unfulfilling. read more

Don't recommend. Besdes messing up on our order they're disrespectful to customers and have several violations going on. Worst mcdonalds I've ever eaten at read more

Visited this location on Tuesday, July 16th at about 10:30pm. We had previously ordered $30 of McDonald's food at the East Moline location, however, they were unfortunately out of ranch. We went to 3433 Avenue of the Cities strictly for ranch and Big Mac sauce, fully understanding and prepared to purchase each ranch for $.25/each. Upon ordering, we were laughed at and entirely denied service. Staff is not friendly and denied service to paying customers. read more

McDonald's - Our receipt showing the East Moline Location - Burgers Near Me - Moline, Illinois

If there was a zero stars I would choose that. I have never been so insulted by a food and service establishment. I ordered a blt qpc that was literally in the menu. I then got yelled at saying it is not on the menu. Even though I was looking right at it (I said as much). When I asked for a discount or some kind of compensation at the windows, the speaker lady came back and continued to argue with me then refused to serve me, telling me to call corporate. She was yelling and escalating the entire time. After 15 minutes of being yelled at, laughed at, and threats on calling the police by no less then 5 other employees, I finally was given a receipt with the store number on it, not "corporates number". I pulled away to more laughing and peering. I will not spend another cent at Mc Donalds.​ read more

Ordered plain fish sandwich large fries/ Big Macs got home fish sandwich wasn't plain Big Macs all slopped together fries cold never coming back I want 25$ free now back read more

Absolute incompetence... AI will make these jobs obsolete. They don't even know how to add sweet-and-sour to a bag or make a simple chicken sandwich. Maybe if they weren't vaping through their entire shift, I can actually get my correct order. read more

I can't begin to understand how stupid these morons are that work here. After asking 3 times for no onions on the burgers for my wife and kids and it even saying no onions on the ticket and wrapper, it still had onions. I also asked for sweet and sour and bbq sauce at the window face to face, and the lady says "Hot mustard?" . I'm not sure in what world BBQ AND sweet and sour sounds like Hot Mustard, but it isn't this one. To top it off, they decided none of those options were good enough, so they instead put Ranch in the happy meal. Not that this post will make a difference, but if you're looking to go to McDonald's, I wouldn't give those morons your business. read more

0 out of 5 stars because it's SO HARD to update the hours. How are we supposed to know the hours when it says its 24 hours. Fucking ridiculous read more

Tried using my in app coupon. Woman at register said invalid even though it expires 4/04/21. So she scanned it, and then afterwards mumbled the total & failed to give us or offer our receipt. Hardly spoke to us after the fact. I don't expect much, but as someone who used to work for McDonalds, I understand it is standard practice to always offer the receipt unless the customer declines. Busy or not. Woman with accent at second window, March 19th 2021 1:55am. Do not mumble a total price and then fail to hand out the receipt when a customer is trying to get a deal from the app that is valid. read more

Had to give a star to post and no option for NO stars. DON'T eat at this McDonald's. I went inside and placed my order. Cashier was rude and had the attitude I was bothering him. Here's the REALLY BAD PART--- I got home and was unpacking the Happy Meal box only to find (2) YES TWO COCKROACHES CLIMBING OUT OF THE FRENCH FRY BOX. I checked the nuggets and didn't see any in there and being that I had a migraine starting, I promised my son a surprise later if he didn't eat the fries. No I didn't call the store because I watched the Manager spend time with other guest and not care about the mess the cashier made with the ice cream machine and shrug it off like no big deal. read more

It was 230 am. We were picking up for a food delivery service. We went to the right drive thru lane and waited. And waited. Finally figured out that side wasn't working. Get to the left side and give our info. A very rude employee denies having any orders and when asked if this address 3433 Ave of the Cities, she ACTUALLY DENIED that was their address. Long story short, went through a 2nd time, same issue but even more rude. By now there were multiple vehicles with people getting out of their cars and yelling at the rude employees. Good times. My recommendation? Don't go at 230 AM. read more

Every time I go to this McDonald's they get my order wrong. From missing items, to the wrong items, to having to wait 20 minutes for my food. I can not recommend this store. read more

Honestly this deserves no stars but there's no way for that so I can't give them no stars. But anyways service is HORRIBLE employees give you attitude and just in general very rude about everything for no reason and not only is there poor service but they forget a lot of stuff in the orders. In conclusion, I have had a better experience at the other McDonald's. read more

I have been delivering food now for Uber eats for about a month now, and every time I go to McDonald's at 3433 Avenue of the cities I run into an issue with the customers order with them. It's happened now for the last 6 times I have gotten food from them for my customer. Either they can't find the order or they tell me Uber isn't working or they don't give me the complete order. There is no way I can check the order because the seal the bags shut with stickers. This is the only McDonald's that causes problems for me and my valued customers. I have been to all the other McDonald's and have never had a single issue with any other one. Please if you order food from McDonald's please visit any of the other ones in the quad cities area if you want good service and please quit buying from this particular McDonald's. read more

This has got to be some of the worst of the worst restaurants I've ever been to. Food is constantly wrong or cold, the staff constantly lies about product. You get burgers here with no burger in the bun and toppings, breakfast only cash only at any random time they feel like, no burritos because they have to get the "mix quote from another restaurant. This is a total lie, as I went down the street to the other McDonald's and they told me that this McDonald's was just too lazy to make the mix in the morning. I just wish the restaurants managers would refuse refuse and do something read more

Terrible. Worst McDonald's in qc. If I could give it 0 starts I would. Always get something wrong. Foods always cold. Terrible customer service. Always rude. 0/5 stars. read more

Sat at the drive thru speaker for over 5 minutes, I had to rev up my car and repeatedly ask "Hello??" before some marble mouthed yokel finally answered, laughing, like it was funny that they made me wait. I ordered my food, went to the pay window, and the girl that took my money was singing, what sounded like gibberish. "Ha chee cha chee cha cha!" I ignored this, and when she handed me my change, she says, "Ha chee cha cha chee cha, sir. That means 'Happy Holidays' in African!". Somehow I doubt that's what it meant. This girl seemed like she barely spoke English, let alone a second language. I just sayd Thank You and pulled up to the next window, where I waited another 5 minutes or so before they opened the window and shoved my sack of food in my face. And these kids believe they're worth 15 bucks an hour? I went through the East Moline McDonalds Drive Thru almost every day for the last 3 years, and NEVER had this much trouble. Needless to say, I won't be going back, read more

Drove through on Monday, June 8, 2020. Ordered a Sausage McMuffin. Person handing out sacked meals incorrectly gave the car ahead of me my breakfast. They rejected it and handed it back to the window person. She then tried to give it to me saying she had repackaged it after someone else had handled the sack. The sack was so wrinkled that it was clear it had not been repackaged. Most McDonalds I frequent advise that their instructions are to not take back a sack of food into the store and instead let the car driver have it who touched it and recognized the error. In a COVID-19 environment, this is an alarming lack of attention to sanitary and safe food handling. read more

The food was the WORST. My pico guacamole chicken sandwich was so cold the cheese wasnt even a little melted, the fries were so salty my lips are raw, honestly the best part of the meal was my medium coke. read more

If I could give 0 stars I would. Service at the drive thru is awful. Highly do not recommend. Waited at the screen and they took four orders at the other screen before we pulled to the window. Terrible. read more

This McDonald's blows... the staff has terrible customer service. There is a nice lady who works drive through, but she holds up the line with her constant conversation and defeats the purpose of it being "fast-food". The food tastes like it's been sitting under a heat lamp, and if they make a mistake on your order it's like pulling teeth to get them to correct it. Drinks are often wrong or made wrong, food is hard and dry. I know it's McDonald's but this one is the bottom of the barrel. read more

Worse customer service ever! Took my order, waited at 1st window to pay, no one was there. I drove to window2 and was told need to process at window 1. Back up paid, and drove forward again. Workers have attitude of not wanting to be there. read more

literally every time i come mere my order is somehow messed up , not only that but they send me to the third window every time !!!

Yechhh.. this location serves awful food. I mean, I know it's McDonald's, which is about as far from healthy as you can get, but everything from this location comes out dry and has been sitting under a hot lamp for who knows how long. If I have a taste for junk food, I head to the one in East Moline.. that one is a lot better.. for what it is.. read more

Terrible service. Waited at the second lane drive through for 10 minutes. No one even responded. When I brought this up the attendant was rude to me. read more

They dropped my debit card in their fryer and still asked me to pay for the food. Money should never be anywhere near food prep. Manager was no help and I had to email corporate. Best they could do was offer a free meal when I was out of a debit card for 3 days. Horrible customer service. read more

This is hands down the worst McDonald's in the Quad Cities. I know it's dumb to complain about a fast food restaurant, but every time I've visited this drive-thru after 8 o'clock or so over the past several years, the service has been terrible. Typically the wait is 15+ minutes. I'm not even kidding. The last time I went through, it was 35 mins. This was with only 5 cars in front of us in the queue, which is typical. Probably will stop going altogether if my fatass can resist their McFlurry. From my experience, I've observed that this is mostly due to a staffing issue (lack of personnel). This needs to be corrected at the management level to hire the adequate resources. Lots of people even left the line after they put in their order since the wait was so long. Hope this review helps. read more

Worst McDonald's ever! I swear I will never go back! Not only do they always get my order wrong but one of my orders was a cinnamelt. As I started to eat it it tasted a little bit off, after looking at the bottom of the box I discovered they had served me a cinnamelt that had expired two days ago at 10:30 AM . I have the box and I have the receipt to correlate . Upon calling and speaking to the supervisor , she proceeded to tell me they did not sell it to me. That I have gotten the wrong store . I read her the address on the receipt as well as the store number she proceeded to argue with me and tell me that that was incorrect it's not their store when in fact it is their store . She proceeded to tell me that she has had no orders for us and amounts which was completely falls I have the receipt and the box to prove . So then after admitting that they did sell me the cinnamon out she told me that today was September 23 and it expires tomorrow at 10:30 AM which again I had to correct her and she proceeded to argue with me about the date, which is completely not accurate . I then asked for the store manager information so I could contact him, and she refused me that information . iThe manager that's there is one of the most rude people I've ever encountered in management in my life always screaming at people and she started screaming at us because they told us to pull up and not park in a spot and she came out and started screaming at my husband for blocking the exit even though the employee told us to park there! Never again! read more

Attempted to get food on Saturday, 9/10/16 at approximately 10:30 at night. Only one car in front of us. Took a very unusual time for someone to ask the person in the car ahead of us for their order. When we finally pulled up to the speaker we waited and waited and waited. After some time, someone took our order. Pulled around to the 1st window to pay, per their instructions. Waited and waited and waited and waited. From when we pulled up, with one car in front of us, until we sat at the window WAITING to pay for our food took well over 20 minutes. I was totally disgusted and finally left. The car initially in front of us was still waiting for their food. I don't know what was going on here, but will never come back. We could see employees walking thru the space behind the pay window. Someone intermittently came to the window but we were disregarded. I would love to know what these people were doing, because they sure weren't working! read more

This is the absolute worst McDonald's ive ever been today i didn't get off till 1 and they're 24 hr drive thru was empty when we pulled in then it started to fill up as it was filling up we noticed it took forever to just get a burger and fries we waited a total of 30 minutes. To top it off there was maggots in my food 2 days prior. So anyone that wants really slow service and shitty food that has maggots this place is for you. read more

This mcdonalds has the suckiest managers ever!!! there's 1 that is super nice and took care of me right away!! but the other night I went in with a few friends ordered some mcflurrys and burgers and the manager that was working that night was extremely rude!!! she tried to say I was dumb about the touch screen pricing and the register pricing was right!! um no it wasn't my friend payed 1.79 something for a mcflurry and the other had to pay 3$ and tax I was like mam why is there a difference in payment prices she went to the screen and showed me acting like I was dumb!! then she was like not my problem that it rung up wrong! oh and I waited 30 mins at the most for my friends mcflurry because she has to show an employee that they didn't pick up or clean the machine right!! I was like wow treating customers wrong yet alont an employee!! I certainly asked for cooperates number and she gave me an attitude saying "sure here it is" and when I asked for her name she gave it to me rudely!! so I called and left a complaint the next day but no one ever answered and im so disappointed that I got treated the way I did there!! oh not only that but I almost slipped during the winter and no one ever did anything about it!! so I will never be there again there food is gross too!! there was mold on my burger a few weeks ago and they didn't refund me!! but it's okay just hope management is more respectful to their customers!! read more

I have eaten at this McDonalds for decades, but I will never eat there again. Today I was there at 6pm and it was absolutely filthy! I don't trust the food now. Employees behind the counter were just kicking the trash aside as they made the food. Bags, ketchup packages, spilled McFlurry, fries, all over the floor. An empty brown bag of somthing was in the McFlurry mixer, which was crusted with cookie and candy pieces. The area where I poured my drinks was filthy also, with ketchup and pop spilled everywhere, and the tray under the pop dispenser was filled with junk. I complained to the manager and she barely acknowledged me but called for staff to come and clean up the dining area. Also, the staff behind the counter didn't seem to know how to do their jobs. I used to work fast food myself, and my daughter worked at a Bettendorf McDonalds, so I know how it is supposed to be done - this ain't it! read more