Ordered two cheeseburger meal at kiosk. No modifications. It's 8:50PM. Took 14 minutes for the order. The staff is not too friendly. As I ordered at the kiosk, I only have a table tent number to reference. There is no order number. I don't see my order number on the screen and I notice the kiosk is blinking. Thinking that perhaps the order didn't get processed, I try to flag down someone behind the counter. Despite making eye contact, the manager (and everyone really) sees me but keep turning around. Finally I see my table number on a bag and have the opportunity to get my food when she places it in the counter. The dining room isn't filthy, but it isn't clean either. The only positive experience this evening is that my order was correct. read more

I ordered on the app. I only get McDonald's for breakfast. I know what to expect. That said, two signs near the speaker where your order saying to order at the first window. I've been in line for 25 minutes. I tried to change the pick up location on the app and cannot figure out how to do it. I'm about to pull off without my food that I've already paid for. This is absolutely ridiculous. read more

My daughter came in at nine a m.An hour or two before they closed that breakfast menu, she asked for mcgriddle, and they did not give her a mcgriddle because they said that the breakfast menu with now closed and she asked multiple times she could have it.She came there two hours before the menu closed, but they didn't give it to her.She drove half an hour to get to the mcdonald's cause she was starving.I gave her money, they didn't do anything about it.And then they take her out. read more

I came to this establishment around 2:40am. The Hispanic woman on the drive-thru window was terribly rude. Besides taking over 5 minutes to come to the intercom, I literally started dozing off. And then she started making faces at me and proceeded with her attitude. This was the worzt service I ever recieved at any McDonald's ever. I did not appreciate this at all!!!!! read more

The food was good but I have had better Mac Donald's. The employees had a rude tone and I swear to gos one of them flipped me off. The place was dirty and j saw a rat and maybe a cockroach or two. This place is only good for its food don't go here if your day is already terrible. read more

Ordered 20 nuggets not a single sauce found in the bag absolute clown show out of spite I now Only Wendy's nuggets across the street.

If I can give this place a negative 1 star, I would! But unfortunately, they don't have this feature. Our burgers tasted awful, did not have condiments such as ketchup and mustard, and they literally indirectly called us a liar when I called them out on their service! DO NOT COME HERE. Fair warning...this is the worst McDonalds on the planet. The service was worst then navigating through homeless tunnels! read more

Went to McDonalds today and ordered two Big Macs. Checked the order and they were both cheeseburgers with double meat and Big Mac sauce. They repeatedly told me they were Big Macs. In informed two that I knew what a Big Mac was and this was not it, finally one of the employees told me that they didn't have enough bread for middle piece. Asked for money back, they refused. Asked why they couldn't have just been honest when ordering and I would have ordered something else or left. They walked away.Got home, meat just did not taste right, mine ended up in garbage, as did daughters. This restaurant is deteriorating rapidly and they just do not care. Not the first time I have had issues but it will be the last. You just lost a customer of 20 plus years. Can't give you anymore chances. read more

Why does this fast food restaurant continually run out of Dirt Coke? They only have one diet soda offering, and they are out of it about a quarter of the time. Maybe stock some cans just-in-case? read more

McDonald's bar for quality is already low... but this place is awful. Don't expect your order to be correct, and if it is, your food will still taste terrible. If you're looking for a good place to hang out with the homeless, check out their lobby too. It's worth the 5-10 minutes to drive to the other McDonald's locations. These franchise owners should be embarrassed. read more

This McDonald's is very conveniently located at the end of Vets near the interstate. The parking lot is easy in and out. I usually use the drive thru so I'll speak to that mode. Today at lunch the line was relatively short and moved very quickly. No issues at the payment window and just a short wait and confirmation of my order at the second window. There was a little traffic jam as I was leaving because someone had pulled up to wait for their order and was blocking the exit. For the most part I was happy with my visit. I find this McDonald's to be one of the better locations. The staff is polite and friendly, and that means a lot when you're talking about most fast food chains. read more

Super slow drive through line! I always am Kept waiting beyond reason for a fast food restaurant read more

worst mcdonalds ever , employees are disrespectful, takes literally a hour for to get your food

Nice staff in drive thru, but it ends there. Hash browns were underdone and looked like a greased yellow football. Order was wrong, but didn't find out until I got home. I was only able to eat the half of the biscuit that didn't have the yellow glue that I asked them to hold and is written on my receipt. Done! read more

This has got to be the worst McDonald's in the world. Workers cursed the manager out for being under a staff. Literally waited over 30mins to get my food. What's the purpose of having screens if you're gonna ask me what I had, what am I waiting for? This was the absolute worst experience ever read more

OMG. Really this is a horribly trained group! First I ordered food for myself and my friend and they decided to put everything in box as if I ordered everything for me. Then they decided to substitute items without asking me because it was the same price. Now I remember why I don't go to McDonalds!! read more

They don't have salad option anymore. One of the order machines is broken. Other than that, the food is okay.

This McDonald's straight fia love dem boys fr I gotta add more characters so imma just rap. Damn boi that McDonald's got me weak I'm boutta freak it's so on fleak got me over here like a Gawdamn geek read more

The service at this particular McDonald's is horrendous. They are rude, including the manager, and do not understand a word you tell them. They despise mobile orders, and they do not accommodate to the things you need. I live right by this location, but I will never will come back here again. This is their job, and they should appreciate it, and not treat customers like trash. I highly recommend NEVER COMING HERE. Avoid it like the plague read more

2 mcdoubles were not warm With points I got quarter pounder and that was old meat cooked hours before my order bread on quarter pounder was stale or rewarmed several times not good Fries were soggy and a large was only half full read more

While yes, sometimes I get order mess ups, every time I have come here I've had nice servers, and usually the order is made right. I normally don't do the drive through, it's easier in person and the line isn't too long usually, especially at off times. I don't know why there are such negative reviews. read more

McDonald's - Got a burger with no meat and put on a homemade veggie patty on it. Vegetarian life - Burgers Near Me - Metairie, Louisiana

Worst place ever ordered two double cheese burgers didn't have cheese on them also drink machines are messed up I would avoid this one at all cost read more

So today I decided to grab a quick bite in between my classes at Delgado for culinary arts this McDonald's was a bad choice today it started off great got my food now at this point is where I get upset I go to fix my drink I go to the ice machine and I see black spot and I'm like that can't be what I think it is so at this point I have food with no drink because inside the ice machine there was "BLACK MOLD" so I ask the lady that was cleaning that area how often do they clean the ice machine she said she don't know and kept walking while I was talking and the manager wasn't interested in what I was saying so I'm here now writing this review to let everyone know don't get any ice so just imagine what's in the drink fountain and here is a picture of it read more

McDonald's - This is a photo of the black mold in the ice machine - Burgers Near Me - Metairie, Louisiana

Consistently get orders wrong! Honestly... F*ck this place! You could not actually set the bar lower on such a consistent basis. The employees either don't care or don't speak English... which if it's the latter is honestly pretty crappy of management to put them in that position to consistently fail. read more

McDonald's - Like seriously, I have to eat this with a fork. Fries were cold too. - Burgers Near Me - Metairie, Louisiana

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Poor attitude 95% of the time from the employees Lazy lazy lazy! I don't suggest coming here late night either because it takes thirty minutes to make a drink and cheese burger on the dollar menu read more

This has to be the absolute worst run McDonalds in Metairie. This McDonald's seems to always have litter all over the parking lot, trash cans overfilled and the drive up window is really dirty and disgusting looking. The problems don't stop there either they seem to not have coffee creamer or sugar or napkins half the time I go through the drive up. The above list of problems indicates that it's not a McDonald's owned restaurant it's a franchise owned McDonalds. read more

No stars for this McDonald's really. You order at the kiosk which says your order will be brought to your table. We waited so long that I went to find out what was taking so long and our order was sitting on the counter. It was bad enough that the restaurant was filthy and the employees all seem so unfriendly but to have you waiting for food to never be brought to the table is just the final straw. Won't ever be back not even to order and pickup through the drive- thru. Horrid place. read more

It was great. there was a girl who is a manager. her name was Stephanie but she looks super young. I thought she was 15 and I asked for her age and she said 19, she was very nice and I asked for more napkins and she was very fast. she works at night and she looked like she was the only one because she was taking her own orders, I know she was tired but she never change her actitud she was amazing I recommend this place! I loved read more

This is the slowest worst McDonald's I've ever been too, got here at 1030 and didn't get food until 1140

THEY ARE NOT 24 HOUrS , workers get paid to chill there all night and not serve. Pisses me off because I have to go to Kenner for mf Donald's read more

Second time I've ordered a Oreo McFlurry and they just plop Oreos on time. It's never mixed and it's always melted. I don't pay to have Oreo soup, I pay for ice cream that's not melted by the time I get to the pickup window. Lady at the window never gives me napkins either. Worst service and terribly quality. read more

Don't waste your money or 20 minutes (minimum) going here. The food is always cold after waiting 20 minutes and they never know what your order is and have to paw around through all your food to see if the bag they have is what you ordered. They give one napkin, no ketchup, and almost always forget to give straws. The burgers are almost always missing toppings. The phone number doesn't work, or they just know better than to answer. Worst ever read more

If the manager is there everything runs smoothly!!! Hot fries and a good quarter pounder. Breakfast is good bacon egg and cheese sub round egg read more

This place sucks. Management don't give 2 fucks about there customers. I expressed to them that I seen black mold in the ice dispenser. And I did not get a response. Worker just walked away when I informed her. WHat a disgusting place. Don't go here you could die. read more

Absolute Garbage food made by folks who don't care what they are doing and dont care about the customers. The staff especially at night is rude and why the hell are all the ice cream machines constantly "down". I know, because the lazy ass employees dont wanna clean it later and shut it off early. And they want $15 an hour.... pfffftttttt .... lady at the window was talking all kinda crap about the kitchen staff as well while she was giving me my garbage ass food......... Straight up trash all the way around the table....... read more

Awful customer service. Rude workers, can't even get a simple McGriddle order correct and when brought to their attention precede to be even more rude. Absolute waste of money and my sons crying now. Thanks McDonald's on Vets you big heaping pile of horse dung. read more

Have you ever heard of a soup sandwich? Well, if you haven't just picture it in your mind. This McDonald's is directly in my route from home to work in the morning. It is a huge tossup if I go to this one, which is in my route, and I do not have to deviate, or to another location, which may be the same level. I rarely go inside this location. That being said, there is usually only the person who is running the drive thru to do the front counter at 6am most mornings. Its usually the same person for weeks on end, then they will change the schedule, and it will be someone else for weeks on end. The drive thru is a gamble. Sometimes you will be nicely greeted with "Welcome to McDonald's, can I take your order please" while other times, they will yell out "Next window please" barely understandable, and you will either pull forward, or sit at the order box asking them to repeat themselves. Sometimes, while you are placing your order, someone near the order-taker will be moaning in the background (uhhhh-uhhhhhh-uhhhh-uhh-uhhhhhhhh). Your order will be correct 95% of the time. The tea will not be sour about 75% of the time. read more

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I came to McDonald's tonight and I was asking the car in front of me if the speaker had talked to them to see if they were open & the worker called me a bitch read more

By far this is the most terrible McDonald's I have ever been to! When I got there I waited 20 minutes after what was supposed to be the 6 AM opening and no one was there. This was the drive-through. On previous visits the food was really poorly prepared: the bread was hard and it was not a hot sandwich. read more

This location is trash!! After sitting in the drive-through line for over 20 minutes I finally get my food and it is at least four hours old. The bread is hard as a rock and the tartar sauce is dark meaning it has been sitting on the sandwich for sometime. The fries are also cold which I thought was the delay in the line. I thought at least the fries would be piping hot. Nope! That wasn't the case either. Do not go to this location if you want fresh food. read more