I'm very offended by the service I was provided here. I was out on a family trip with my grandmother and cousins; I had gone inside the building to order drinks with my other cousin while my grandmother was in the drive-thru with the rest in the car. While we were inside and waiting for our food we heard one of the employees say, "These idiots just ordered six ice cream cones." This was said by a young redhead, and my family is the one who ordered the ice cream. It was for the entire family, and it made my grandmother feel really bad, and she was upset. They also provided terrible service by taking a very long time to give us drinks, while they were not busy at all. It was around 4:45 PM. My cousin and I, who went inside, only ordered two simple drinks. read more

I had a very disappointing experience at this McDonald's. My family ordered six ice cream cones, and the employee was rude and unprofessional. He called us "idiots" just because of our order, which was completely unacceptable. Customers should be treated with respect regardless of what they order. I hope management addresses this so other families don't have the same experience. read more

I won't review the food because we are all familiar with it. It was my first time ordering on the app. It was the most pleasant experience. I pulled into the designated parking spot, text, and my food was brought to the car. Perfect! read more

I only ordered a double hamburger and a large soda and they missed it up and when I went back to get it fixed. There was no one at the counter it almost 10 minutes to someone to fix it. read more

The cashier was rude to me and unperfesional and not kind just very disrespectful I was treated like shit

Slowest drive thru ever!! They don't have customers wait in drive thru pick up spots if orders not ready, everyone waits in drive thru lane!! read more

Absolutely the DIRTIEST McD's I have ever been in. 9:30am and the floors have crap all over them. Dried ketchup on the dispensers. Dirty tables. Terrible men's room. Move on. There are plenty of other places to eat. Don't risk your health eating here. I'll never be back. read more

I don't think I've ever had a more pleasant experience at a McDonald's location. At 11:20, they served us the most perfectly proportioned and wrapped breakfast burritos. It was an honor to eat these delicacies. Energy around the building also phenomenal. read more

This locations was absolutely filthy. Not one clean table. The drink counter was covered in ketchup and trash. It makes you wonder how clean the kitchen is. I will drive 20 miles out of my way just to avoid this one. read more

Don't eat here ! Stay away! Beyond Rude manager, dirty employee and they will messed up your orders . I went to the drive thru and ordered over $20 of foods. I wanted the quarter pounder plain. After they handed me my ordered , I drove around and check to make sure it's correct. Just as I figured it , Of course it wasn't. It had all the condiments on the quarter pounder. I walked in to exchange my burger and witnessed the manager on duty talking rudely to another customer . I knew this wasn't go to go well for me either . I told him that it was supposed to be a plain quarter burger with cheese . He yanked the burger and receipt out of my hand, looked at the receipt , and realized that his cooked had mAde it wrong . He then hollered over for them to make me a plain one. At the same time a Muslim man wanted a plain egg and cheese breakfast sandwich. The cashier gave the man his sandwiches but the man wanted wanted to talk to the manager . This manager had left to go the restroom and as he came back the Muslim man said he needed to talk to him. Ignoring him and with his back turn , he said , " If you want to talk then go ahead and talk." The Muslim man explained that he saw the cook put the meats on his breakfast sandwiches and when they realized that it was supposed to be plain , they took out the meats and just wipe his sandwiches . The manager then turn around and face the Muslim man and said with an loud attitude , " So what ! What do you want me to do about this ?" If you want a refund , " yeah" I'll give you a refund !" The Muslim man said ," yeah " refund was processed and he walked out pissed . At the same time , a worker had messed up on a customer's ice coffee . She told the manager that she needed to mAke a new one. The manager was upset at her and then hollered for another employee to make the drink. This employee was chewing her nails and she stopped and went and made the drink without washing her hand. Disgusting! I got my quarter pounder with cheese and gave it to my 9 years old son . It's his first time eating it so he didn't really know what it was supposed to taste like. There was A few more bits left and he said he didn't want it anymore . My older son said he will eat the last few bites. He Ate it and said," Mom ! What the freak why did they put a breakfast sausage patty in here instead . I called the manager and asked if they used the sausages breakfast by accident in my burger . This douche bag , gave me an attitude and said why would they do that. He said he knows his employees wouldn't messed up an older like that . He continued to yell at me with an attitude and then hung up on me. I'm thinking they probably used the Muslim man's breakfast sausage patties and put it in my quarter pounder . Seriously ! This dude is not fit for this job. He will drive out all the customers with this kind of attitude . The owner of this McDonald better replace him soon. I have come here for over 20 years, and as of today , this will be my last time eating At this McDonald . I called corporate and put in a complaint. I was in there for less than 5 minutes and they messed up on the Muslim man's order , my order , and also the ice coffee order . There were No apologies or anything from the manager but just his stanky attitudes. Beware and stay away ! read more

This is an update on an earlier 1-star review. Sadly, things haven't changed. At the order window, I asked if the fries were "fresh," and was assured they were. Also ordered a diet coke with no ice. At the window, the drink was only about 85% full, and the syrup was clearly running out. It was pale and tasteless. The fries were limp and only slightly warm, certainly not "fresh" as promised. I don't understand how a McDonald's can underperform so consistently. It's bad enough that a large french fries costs over $4.00 after tax, but to have a product that is of poor quality is just not right. Get it together, McDonalds. read more

Worst experience ever. Not only did they take 40 minutes to make it, they only started to when I asked them about it. I had a mobile order, and they shrugged it off. When I asked, they said "oh we saw that", then proceeded to take the RECEIPT off of the printer to make it. Unbelievable. I had only a quarter pounder and a Big Mac. They weren't short staffed either. They were slow and incompetent. They were in no hurry to help me, and have no effort to fix their 40 minute mistake that took my own personal time. DO NOT go here. read more

I want to applaud this McDonald's on the fact they don't suck. There's a lot of McDonald's out there that are either sketchy, the people are crabby, or you secretly wonder the last time they washed their hands. Not this McDonald's though. I've gone at 3 different times of the day (not the same day, gotta mix up my fast food rotation), and every time my food is hot, the people are friendly and I've never missed anything I've ordered. Yesterday in fact, I got a 10 piece nugget before I headed out of town and asked for ranch AND sweet sour (cuz 1 sauce wasn't gonna be enough to bathe my nuggets) and I kid you not, they were both in there! The fast food bar is set so low now a days that sometimes you roll up and pray you don't get food poisoning later. It's a nice change of pace to see a clean, well taken care of place that cooks food that you most likely won't get the squirts from. read more

I went to pick up a Grubhub order tonight but they never got the order. Grubhub tried to call them but they didn't answer.

Yet another Mac Jr. attack hit me and I was in the neighborhood. My counter experience was great. Real friendly, and they assured me the fries had just come out. Haven't had good experiences with others lately. There were a lot of people behind the counter, and they all seemed to be in a good mood and enjoyed working. Many were speaking Spanish. From the other reviews, I got lucky on Saturday. One woman was wiping down tables and the place was really clean. I like this building, there's so much sun from all angles. One of the ice machines had no ice and I let them know. The down side is the bathrooms, they're so dated and one of the sinks had no water. The dryers barely dry and they never seem clean, there's always a weird mustiness. I was sitting across from a woman with a couple of kids, chugging down sodas, and thinking, yep, that's how it starts. This was a quiet one for a change. read more

This is the worst McDonald's ever lol. They have the whole crew struggling with like 4 customers orders. Waited 15 minutes for a large diet coke. Had I known that it would have taken 15 minutes, I would not have even come in. 1 person in front me of me and like 3 cars in the drive thru. read more

They are just seriously so great! They are always so friendly and even gave me a free drink just because and even suggested doing a pick 4 and saved us 6 bucks. The food is always great and definitely up to the standard! Would definitely recommend. read more

Came through this drive thru last night around 930pm and asked if we could do two separate orders and the drive thru operator rudely answered "ABSOLUTELY NOT!" Should probably teach that lady to say no to customers in a polite way. You work customer service, learn how to do so. We would've appreciated a "Unfortunately we cannot do that" answer instead. So turned off about her unprofessionalism at the way she responds to questions and how she asks for orders. I get it was a busy night last night but a negative attitude is unacceptable. read more

Newly renovated inside. New ordering system and McDonald's even have server, who bring your order to your table like Culver's. Wow!! This place is really nice inside with the remodeling. See attached photos read more

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This is the worst McDonald's I've ever been to. Hands down. All employees were about 15, looking at each other like they don't know what they are putting in the bags. It took almost 15 minutes to get our order. Lots of clutter in the front. The drive through window wasn't working and they didn't know/care. Management here must be lazy. read more

This is by far the worst Macdonald's I have ever been to. The area by the pop/napkins/ketchup was disgusting. The counter was full of pop, it was so sticky on the floor my shoes were sticking to the floor. There were 4 people behind the counter standing there doing nothing. Then we went in the play area and every table was dirty and there was no one in there. I won't be back ever. read more

If I could I would give them a zero. You advertise all day breakfast on your menu & then don't serve when asked. Also, asked for no whip cream on shake and then give me attitude when I ask you to remake the drink. A small milk shake $3.09 8 oz. read more

2935 South Lawn Dr. Maplewood Mn 30 Aug 19, time 11.30 am. Ordered my usual quarter pound meal and a medium diet coke. Girl Friend with me ordered a mcnugget and vanilla malt; paid for it and went to order window. the teenager at thewindow handed the food across to me referring to me as "sir" I'm not. GF says WWWWWWWWWhat? I ignored the nitwit serving and asked for my drink and she replied 'sir" it wasn't on your order. GF yells across to her yes it was orderd. The other teen messed up the order. I said to her just get me a medium coke and I'll pay for it. She disappeared. Comes back after 10 minutes and says her manager says I was supposed to pull ahead and wait for him/her to com out. I won't repeat what I told her. Disappointed, disgruntled and I add this mcd's to my boycott list. That's two in the north metro. The other in Arden Hills has problems with GLBTQ people. The currently reviewed one does also in my opinion. I ask the reader, how do they stay in business with that kind of "service"? read more

This is the worst McDonald's I've gone to in my entire life. My fries were soggy and My burgers tasted funny. And, one time I accidentally dropped my smoothie because my hands were full and they didn't even bother to offer to help or give me another. Will never come to this McDonald's again. read more

This has to be the worst McDonald's ever. It should NOT take 30 minutes to complete an order! Go inside and order, not even done ordering and whoever is taking your order already says your total. Not even on a busy day they act like they're busy and can take as long as they want. Wtf -1 rating if I could read more

Horrible service. I went twice and will never go again. Once, ok but not the second time. First time I ordered two chicken wrap. Took forever and the people were just talking in the back. Second time it was at night. I ordered two big mac meals. No other customers. It took forever to get the order to me. Horrible service. read more

We stopped for a treat at approx. 2p.m. waited in line over 15 minutes. When I asked why the service was so bad the cashier just said she was taking the money ask the next person, when I asked the next person she just gave me a half laugh and said she didn't know. Boy was that disappointing for Mc Donalds. read more