I've been back to this location several times over the years, and it gets worse and worse. On 10/28/23, I dealt with the RUDEST person on the intercom. The woman was super unhelpful, audibly agitated that I asked a question, and quite frankly - a liar. I brought my gf there two days before because she likes a specific drink, a large Iced Caramel Mocha, and on the 28th, the woman said, "We ain't got that." I thought to myself, "Okay, maybe they're out of a specific syrup or ingredient," so I asked the woman, "What flavors do you have that are close to that," to which she responded, "Alls we got is iced coffee with cream." LIE. I KNOW there is no way that McDonald's ran out of every F'ing syrup. That woman needs to be heavily disciplined, if not fired. Won't be going back here for a long while, if ever. read more

Absolutely terrible!! Swearing like truckers in the kitchen...15 from ordering to receiving the food!! This place had 3 people come in with messed up orders while we waited!! No one bothers to greet you... your ignored!! They force you to use kiosk... then a young black boy came in and the black manager rushed up to take his order!!! So... white= ignore!!! Black= Service!!!! read more

See all

A mcchicken only has 4 things on it, bun,chicken, mayo, and lettuce. how does a fast food place forget to put lettuce on one of their most ordered sandwiches, that is one of the most simple things to make on the menu. will not come back. slushy also tasted like perfume. read more

Never ordering through the app for delivery again not only was I missing two big macs from the meal, I guess a 10 piece that they put in there was suppose to cover that they were not in the bag. Went up to the store to just get the food and was told that apparently since I order off there app for delivery that they can't do anything. All I want was to get my food that I paid for, but instead of that I had to call there " delivery support" to get a refund. read more

The service here is mostly good, but today the were super slow I had to wait 20 minutes for a 5 dollar deal and then when I got to the car it noticed that they got my order wrong. They gotta do better on there quality control for sure. Nothing really special on the inside. read more

En este McDonald's antes todo era mejor ahora todo es basura Lo que si les dijo es que cambie de personal de trabajo antes era mejor la gente de ahora no quiere hacer nada feo McDonald's read more

McDonald's - french fries in a paper bag - Fast Food Near Me - Macomb, Michigan

Something is terribly wrong with the food at all McDonalds. The quality of their food has gone way way down. Everything tastes terrible and the burger meat is dry and cold. My order is constantly wrong. Their toppings are very skimpy even when ordering extra toppings. Their staff is rude and aren't trained on customer service whatsoever. I switched to Burger King and their food is subpar also and can't get the order right either. What nerve that these places prices are way overpriced! I'm done with fast food! read more

Love McDonald's, always have. But this McDonald is- to say the least, not worth it. They always mess up your order. Most people working there WILL mess you order in one way or another. The food is the same, as long as you get YOUR food. Most people in there are teenagers messing around. read more

Workers are rude and impatient and they are always out of everything!!! Food is good though

They always mess up every damn order. If you ask for it plain it comes out with everything on it. They simple cannot read. The food is always cold and they're wait times are always horrid. You'd think if i'm at least waiting that long that the food could be idk either correct or hot or PROBABLY BOTH! Need new staff and management fs. Used to be a doordasher and tried picking up multiple orders from this location, when i get them to for this location i simply declined them because they would tell me "they don't have the order" or "ther system is down and they are closed for now." I'd rather drive a thousand miles like that vanessa carlton song than eat at this shithole of a mcdonald's again. Also note they have fruit flies literally FLYING out of the windows. Health department needs to make a trip, or corporate ‍ read more

I was asked at the drive through window 10 piece, chicken sandwich and three large fries, they hand me a bag of food that I thought had everything in it. I get home and the nuggets nor sandwich was in the bag. there was no communication from the window person saying the nuggets and sandwich will be coming in a minute. Nothing! why can't they say something? very unhappy with that. read more

Opened my chicken nugget box to find a medium length black hair in it. They remade it and gave me more nuggets when I complained, but I now will never return. Empty ketchup dispensers inside but they offer packets. read more

It's not too often I have McDonald's, like once in a blue moon. This particular McDonald's is located right by my house so when I have McDonald's this is my go to place. I also go into fast food places to place my order (I dread drive thru's!) This location is very clean and has a home feel. Fireplace, TV'a and plenty of seating. My sister and I usually come here when we have coupons (Mostly in app coupons) and have never had any issues. We usually get 2 McChickens, Large Fry, 10Pc nugget and a large drink. With coupons it's about $7. Not bad for dinner for two. Works out when we're on a budget. Staff is always quick and friendly each time we stop in. read more

If I could give it less stars I would, the last couple of times I have been at this location I've been met with attitude from the employees so much so that this last time my food was literally thrown in the bag. My burgers were so drenched in grease that the buns were soggy my sandwiches were all thrown together and the fries were soggy, old and had no salt and they made me wait at the window. I wouldn't mind waiting at the window if I was given quality services but I was met with garbage. Their communication is nonexistent at this location read more

McDonald's - Thrown together mcchicken. - Fast Food Near Me - Macomb, Michigan

15$/hr and zero manners. If you don't like your job get a new one but without manners you will always be at the bottom. Second is it even legal to do business and not give a receipt??? What an embarrassment you people are read more

made an account just so I could give this place a 1 star rating. Food was fine but the service was terrible. don't bother going to this McDonald's. read more

Can't believe these people get paid $15/hr. This place is a zoo full of rude, careless employees and management. Long day for the fam, wife picks up three sandwiches and fries on the way home. First, a guy came in to get 5, FIVE items missing from his order. They didn't say anything and gave the typical face attitude. Then they shorted my wife a sandwich, she eventually got it with same attitudes. Gets home and no chicken on the Chicken sandwich. The pattern in the reviews for this location indicates it should be shut down. Nothing but attitude and ineptitude in fast food these days but they still hollering pay me more. Pathetic. read more

If I could give zero stars, I would. I've ordered twice through the app and once through doordash from this location. The last time I doordashed they delivered two cheeseburgers with no burger patty. The first time through the app took over half an hour to get my food when I arrived and the second time I had to go inside the restaurant to check after 20 minutes to find the employee incorrectly marked my order so they didn't know it was being picked up through the app. This location is terribly run and I will never re-visit. read more

The morning crew here does a great job! Once a week I buy $100 worth of breakfast sandwiches and they are always fast accurate and fresh! Special shout out to the manager girl in the morning! read more

This place advertises 24 hours of being open but they are closed between 3 o'clock and 4:00 AM. They also cut you off at 2:45 AM from ordering anything unless they can microwave it. They have screwed up my order so many times it's pathetic. I work nearby and I roll through there often. They never have shakes anymore. I guess the whole machine is down for the winter. sometimes I get one hot cheeseburger and the other one is stiff. I'm not happy with how many screw ups there has been. One time I ordered two cheeseburgers and I got a chicken sandwich. The second time I was missing my cheeseburger and my fries. Never mind. read more

Big line, but still fast service. Only mcd in this area that does not mess up orders consistently

My mom went here to get me and my brother the double quarter pounder meal 2 of them and they managed to miss a whole fucking burger so we only got 1 and she was talking to someone on the phone that works there and she had to repeat what she said because they couldn't "hear" her They also made her by the burger again instead of giving to her for free like they should of. This mcdonalds is the worst one ive been to and need to be shut down. if you could rate 0 stars thats what i would rate and its said their only 5 star rating was from 5 years ago read more

I was just insulted!!! Drive thru again messed up my order, so I decided instead of ignoring I would go and talk to the manager. The manager with blue hair and braids said she was sorry and had my biscuit remade after telling me I must of ordered it wrong. As I walked away she said if you don't like it don't come back. I turned around and said what is your name, she said she didn't have to tell me that. I said okay blue hair, I will call corporate. She started literally yelling and to be honest I was so upset...I didn't hear but the last part and her saying just don't come back!!! This was absurd! I can't believe this experience!! I-94 & 23 can get the order right.... biscuit with butter on the inside. Should I just take my business there? This is quite upsetting to be treated this way. In my 5 decades on this earth...I never was spoken to so by anyone! read more

I've been to this McDonald's multiple times because it's the closest one to my house, my Oreo and m&m McFlurry was NOT mixed together they just throw the toppings on top and give it to us. I could've made that at home. My burger was sloppy as hell, ketchup everywhere and the fries are old. Disgusting McDonald's read more

I just got screamed at by the kid I'm the window for asking him why they are only taking DoorDash at 12:30

EXTREMELY unprofessional night crew. Started off rude at the speaker and Windows. Came back to pick up another order for DoorDash and they said they were closed and the employees were running around outside throwing drinks at eachother. When we got to the speaker they said sorry were closed and this girl is throwing stuff at me. I explained I had a DoorDash and he was super rude along with saying we're still closed. Drove past the window and seen orders sitting in the window. Multiple other people drove up behind me waiting at the speaker and they ran around outside throwing things. read more

Horrible experience we stopped on the way to my daughters dance rehearsal with forty minutes to spare, barely made it. Employees who ordered after us were served first, 18 minute wait just to then be given a cold hamburger. Staff more interested in socializing than working, about to just swear off McDonalds in general, but the service here is worst than most. Employees do not wear name tags, so it is not possible to pin point the culprits. I was neither rude or combative, all the negative energy came from the staff. read more

Not happy with this place. My husband and i came here and decided to go inside. It was 9:57pm and as soon as we walked in we are told they are closed. We looked at the door and the posting that shows the times and it said 11pm closed everyday. We explained the door said 11pm but the manager there said with a snippy attitude that we need to leave. We walked out and they locked the door behind us. Don't have a sign say one thing and do another. You lose customers that way. I will go to the one on 23 mile re from now on. read more

If I could give zero stars, I would! Worst service- ever! The counter staff walks in circles, looking dazed and confused! I ordered a tea and a fudge sundae... crazy! read more

Thee worst McDonald's I've ever been to. Had to return my order four times...four times because "pickle and onion only" was an issue I guess. After showing some "attitude" as I was told because I just excepted the order the fourth time even tho it was STILL wrong and when I did so I was called and "ignorant bitch" by the employee. So there is that. Talked to the "manager" on the phone and she played it off as no big deal. Avoid this place like the plague. read more

Is that even beef in there burgers I guess if they grain up the whole cow your bond to find the meat . Fatty no real flavor

Awful! I l know it's McDonald's and wasn't expecting much I got one of the artisan chicken sandwiches the sweet bbq one to be exact and there was nothing on it but chicken and cheese bacon and a little drop of sauce. The picture looked so good but not what I got. Not worth 7 bucks. read more

Just wondering in order for me to finally ever get honey, do I have to ask for honey mustard ? Because every time I ask for honey from which EVER location (recently just this location) they give me honey mustard. It's not happened just once it's every single time hit a McDonald's. Get ur shit together if someone asks for HONEY. Give them HONEY. read more

Worst restaurant. The last 3 times I went thru the drive thru I was shorted food. Never going back.

Went to the drive thru and ordered sundaes. Guess the staff thinks it's correct to put the topping on with the lid already on. Well don't think they were trained that way. Nice short cut except fudge all over the opening, not much fudge & of course no napkins in my bag. Had to wipe the fudge off me and my steering wheel when I got home. read more

kinda ghetto. the spicy nuggets should not have been a limited edition because they're better than the regular, the regular nuggets suck. the drive thru is also very slow. food was good tho. read more

I can't even believe this location. If I come in the afternoon it's always an issue. One time the manager told me my card wasn't valid because I needed a PIN number- not true, there is a button to bypass pins. My business credit card is a debit card but, I never even set up the pin and never use it. She was SO utterly rude and told me she didn't know how, so it must not be true. Yet, I use that card at every other McDonalds and even THIS location when it's been a different cashier. Morning staff is helpful and I've never had an issue. So this afternoon, I ordered a Diet Coke for me and parfait and muffin for my daughter. I got all the way to her dance studio, over a mile away, only to realize my cup, marked as diet, was in fact regular coke. I drove all the way back because we will be at dance for 3 hours and I'm thirsty!!! I pull back into the drive thru (1- I recently had back surgery and getting in and out of the car hurts 2- I'm trying to hurry so we aren't late to dance!!!) and tell them the mess up. "Uhhh pull around to the second window and tell them". I sat at that window for 4.5 minutes. I watched the young boy working get tea & a smoothie drink, another guy was pacing. The manager was standing nearby chit chatting over the counter. A young girl finally came to the window and as I'm holding out my messed up drink, she tried to give me a bag of food and says "you had two ten pieces"... I said "NO... I don't have any of that. I've been sitting here for 4 minutes waiting to get the right drink". Then I said "I'm really annoyed"... and I am! So she gives me the new Diet Coke (meanwhile the manager says "oh you're swapping out a drink" to her) and I tried to hand her the old one. She told me that they can't take it and there is a trash up there, as she pointed. It's not a drive thru trash, it's one you need to exit the car for. I expressed "now I have to get out to throw it away because YOU guys messed up?!" She just rolled her eyes. It's such a waste of time to even review them because they couldn't care less but it seems like no one cares at ALL about customer service these days. Not once was I offered an apology for their mistake. I wasn't apologized to after waiting for 4.5 minutes just to have anyone even acknowledge that I was at the window. The manager was RIGHT THERE and didn't even have a clue what was going on. Not gonna say I'm surprised by that....don't expect to make $15 an hour if you can't do your job correctly OR apologize when it's wrong. read more

WROST place to go ever! I ordered a SWEET tea. They did do tell me it wasn't any made at the time. Once I come back I can hear the manager say "I guess our tea isn't sweet enough" and laughing. I see them pumping something into my cup and next adding unsweetened tea. Unsure of why I asked because I didn't want what they was giving me. Of course they didn't have any sweet at the time.They did not ask if I would like anything else just giving me my money. read more

Went at 10:30 to get something with my brother and all the doors were locked even though their hours say they are open until 12