I just wanted to write this to say the the woman working the counter was awesome and this McDonald's has the best service of any McDonald's i have ever been to.. the way they serve you and bring the tray of sauce is amazing.. and the whole reason i'm writing this review is for Patty the woman working at the register was absolutely awesome and I wish everywhere had a patty.. thank you!!!! read more

Something's going on here, was in town for work and stopped by for a quick bite. Not sure how but the order was faster, the fries were crispier, the cheeseburger was cheesier & piping hot, and somehow the Coke was better than usual. Just understand that it has to be out of the ordinary for someone to come leave a review for a McDonalds. Assuming they keep this going, I'll stop here instead of In n Out. read more

Please.... ALWAYS check your bag. Alot of items not placed in bag. Charged 20.00, yet it'll cost me more to drive back to location to retrieve missed items. No one's fault but my own. Just a friendly update. read more

I ordered a mcgriddle and hot cakes and didnt check my food as I normally do. When I got home I was dissapointed to find theybgave me a mcmuffin instead. Thats not why I'm leaving this review. When I came back an hour later to let them know and to get the right food the ladies working that day were very sweet. They even offered me an ice cream cone for my inconvience. This minor inconvenience ending up making my day simply because of how nice they were. Thank you! read more

Sarah from McDonald's was such a sweet gal and was very nice. She had such a kind voice and took my anxiety away. Thank you Sarah for the wonderful experience and you made our day great. read more

Ever had a Big Mac with mayonnaise instead of sauce? That's how mine came. Highly NOT recommended. I get the ratings now.

I don't know why this McDonald's has only 2 stars. It's really the best one around. Clean. There is always someone at the counter to help. You can still refill your own drink! There's a lady named Patty that is so friendly and helpful. She works very hard. They also offer extra sauce when they bring your food. read more

This location is NOT open 24/7. Ordered at 1055pm, arrived at 1058pm and "Tyler" would not fulfill my order. Said they closed at 11 pm (even though the website and app say Drive-thru is 24/7) and would not give me the order I paid for through the app. Said that there was nothing he could do, "come back tomorrow if it's that big of a deal!" read more

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My kids love to come to the place area in this McDonald's! Sometimes they even see their little friends here. There is plenty of space for me just to hang out in the play area while they play ! My kids love their happy meals ! if we don't go inside, I hit the drive-through I have never had an issue with any food here. I usually just get happy meals for the kiddos . Everyone is very nice and helpful I have nothing negative to say about this location. It's your typical McDonald's It's always clean the food is always consistent! We will be back to get more happy meals ! The place structure is a nice touch ! I know in the Bay Area they don't exist anymore! So it nice to see play structures in fast food restaurants still. read more

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Slowest McDonalds every single time. Doesn't matter if you order one meal or ten, takes the same time. Then you order through the app and they still make you wait out front. Every time. Wait in your car for 15min for ONE meal? Like what is going on? read more

I had my location set on my app for the same spot I always go to (here) for mobile orders and while I was driving made an order and it placed it for a different location, even after I checked it was ordered here. I asked my location if they could take the order but they refused and said they couldn't refund or get a refund too (it was legit just a medium french fry and icecream cone). After reordering, which the app made me wait to do since my other "order" was pending, they then gave me extremely rude customer service and the smallest ice cream cone ever (see photo). The icecream cone alone was $2.40 too. I know McDonalds is a fast food chain and not anything nice but just was an unnecessary hassle. read more

McDonalds - Vanilla Icecream Cone - Fast Food Near Me - Lincoln, California

The food is ok, ordered McNuggets and it tasted cold and dry c, but their fries is on point!! I also ordered its Apple fritter and the guy/maybe a manager (he wore different clothes) needs to be more customer service friendly lol... he looks so unhappy ... read more

Excellent service and didn't have to wait for my order to be on time the service was very friendly also

Says they're open 24/7 and allowed me to place a mobile order for the drive thru but when I arrived there was no one. I wouldn't trust to go at night time. read more

This service sucks. The workers have the worst attitude ever. They don't know what they're doing. The attitude needs to be fixed immediately or else i'm never coming here again. read more

Trash garbage service at night. Waited 15 minutes for one soda. Only person in line as well. Never greeted Manager should be fired, he is an actual disgrace and a lazy bum. Talking with people in the back. Never got my soda either, went to Chevron and got it in 2 seconds. Lost a customer for life. Didn't want that overpriced crap anyways. read more

Every Wednesday morning, my family stops by this restaurant to get some breakfast before we take my daughter to piano lesson. Each time we experience very nice and friendly customer service in the drive-through and at the walk-up counter.. the food there is made very nice and fresh especially the chocolate chip cookies. The manager is very nice also. The best part I think of the whole restaurant in the morning is the girl that works at the drive up counter where you pay for your meal. She is very nice happy and accurate. read more

I wouldn't even give one star. You can't make this shit up so I had to include a picture with my receipt. I ordered a Sausage McGriddle with Cheese and a large water. That's it. Really not that hard. And there was no line AT ALL. I got a sausage McGriddle and a cold stale piece of cheese in a box on the side. And when I asked for the manager Kelsey (might have been Chelsea) she saw NOTHING wrong with this and had the audacity to tell me "Well if it was me I wouldn't care" What a peach. Thanks for the great customer service Chelsea/Kelsey. You're doing great. read more

McDonalds - Fast Food Near Me - Lincoln, California

Went in expecting terrible service, and that's exactly what I was given. 5 star experience

says open 24/7 bruh i placed a order for pickup the place was closed af do not visit past 10pm apparently

The best part I think of the whole restaurant in the morning is the girl that works at the drive up counter where you pay for your meal. She is very nice happy and accurate. But the fries is not good. read more

It's a no-wonder that this McDonalds has a two star rating! There is a very rude "server" named Patti who called two little girls and Grandma (age 9 & 11) "liars" when they mentioned to Patti that their order was wrong. The rudeness and disrespect has to stop because if I had been there poor Patti and her associates would have the LPD called on them for verbal child abuse. One of the girls broke into tears because the girls and Grandma were called liars by Patti. Grandma was there but she did not hear Patti talking crap. The manager of this McDonalds, hopefully will read and address this complaint. Patti needs to be trained in customer service skills or not be there at all. Reference: 7/29/2023 - 02:39 pm Order #237 read more

Clean, newer McDonald's. Like Rodel's review stated, they have a lot of Asian employees. So if that's not your thing, you should probably find another McDonald's. That said, the employees are very friendly, whether or not it's faked enthusiasm, I don't care, I'm fully aware that fast food workers are generally not working their dream job. The lobby and dining areas are always clean. While eating there I noticed that they had an employee dedicated to ensuring the place is clean, this is awesome. The food is McDonald's, consistent with other locations, the temperature of the food is right and the portions are also consistently where they need to be. Drive through is fast and accurate, much better than Burger King in downtown Lincoln Recommended for those times where you crave good ol' American artery cloggin' fast food! read more

Wish I could do a -1!!! Had a coupon from the app. I gave the code to the person at the drive thru. They said it wasn't for what I was ordering. I offered to show them the app - the person, Joseph flood, claiming to be the manager, refused to honor the coupon. ( have you heard that the customer us right?). I had the info on my phone but he refused to look at it. Said he couldn't help me and told me to just drive away. I asked for a general manager or owner phone. He said he didn't have a phone number got them. ???? What if some issue came up? He told me to call the 800 number and I could look that up. Told me to leave!!!! Never there again!!!! Soooo rude!!! read more

We've always preferred this location. There's some maintenance that needs to be addressed in the kids area, but overall clean location. They were recently closed for filming. It was unexpected and we were unable to cancel our order (planned a play date there after jiu jitsu class). The owner handled the situation well and greeted us outside. read more

Every time we come to this McDonald's we have to park for 10+ minutes out front for our food. Not ordering anything crazy or a lot of food, just usually 1-2 normal meals... read more

I'm so split about this location! I come here all the time for a quick snack/sweets/coffee for the family. Let me start out by saying the morning crew is KILLER!!! They know how to be efficient while delivering quality, cheerful service!! With that being said... NEVER. COME. AT. NIGHT. The crew is careless, inconsiderate, and flustered every time. I've come here before their closing hour and they are REFUSING CUSTOMERS or have shut off a majority of their machines! Just today I came for some coffee for my late night and THEY SHUT THEIR MACHINE OFF AN HOUR AND FORTY MINUTES EARLY. Basically their night crew needs to stop being lazy and do their jobs. read more

This location always gets my order correctly. Always get my order in a timely manner, and they always have great customer service. Caesar is super friendly, very accommodating, and went above and beyond for me. Thank you again for giving another great experience at this McDonald's! read more

Great place for my daughter to play. Big play place, hot food(better be.) Never had any issues here. Nothing but pleasant experiences!

Today at 9:20 AM girl at the first window has no personality. That woman at the second window she was very nice. It's been months since I've been to this McDonald's and to have a young girl being so rude, why come back? read more

McDonalds - Fast Food Near Me - Lincoln, California

I wish I could give this a -5 rating. We go to this Lincoln McDonald's almost every Saturday and we have had some problems with the food, but after this experience we will never come to this location again. We placed a curbside order and when all our food came out we found multiple pieces of hair in multiple places of our food. We went inside to get a refund for our food and they start going through the whole food and arguing with us that they don't see any hair. Throughout the whole time of us trying to get a refund they and the manager are accusing us of lying and that they can't give us a refund. Not only that them talking to each other about us badly in front of us in Spanish. Then when they finally said they need a receipt to give us a refund. They said that they can't refund us because the order was too much so when my other family member said why we can't get refunded for this issue so we can leave they ignored her and so when she talked a little bit louder to get them to stop ignoring her they starting yelling at her that she needs to stop raising her voices at them. In the end of this crappy experience we got our refund, but we will never go here again! I don't recommend this place at all! read more

This is the worst McDonald's I have ever been to. Everytime we go through the drive through we have to pull over and park to get our food no matter what we order. The girl in the drive thru has poor bedside manner and shouldn't be working with the public because she can't stand being nice. This should be fixed by management. I drive down the road to the other McDonald's just avoid the poor customer service and lack of efficiency. read more

This used to be a perfectly good McDonald's, but they installed do it yourself kiosks which are so difficult to use, even the employees have trouble with them. I wanted a 10 piece chicken nugget meal. But the worker stationed at the kiosk kept trying to order me a child's nugget happy meal. He did this over and over again. Not only did he not understand the machine, he didn't know the menu. I finally figured out where to look for nugget meal and tried to pay with my card. The card reader has a sign that says "scan" card. To me, that means swipe. But to them it means insert. Why don't they just have a sign that says "insert card"? Paying cash is a two step process that will require to go to the counter after using the kiosk. And if you get a drink, you'll have to find a worker to get your cup. As you can see, the new system is slow, cumbersome, and stupid. McDonalds is trying to save money by replacing humans with machines, but what's the point if you still need a human to work the machine, or go to the counter to either pay or get a cup? This is a big fail for McDonalds. Regarding the food, on my most recent visit, I ordered from the kiosk and specified light salt on my fries. It's nice that you have that option. However, they pretty much ignored the request and gave me cold salty fries instead. The chicken nuggets were also lukewarm. It was very disappointing that they couldn't fulfill the most basic principle of food service: serve warm food. It wasn't busy that day. They must have actually tried to serve cold food. read more

After my first review on here I thought I would be nice and give this place a benefit of the doubt and come back in for a second time because my nephew loves McDonald's chicken nuggets and they don't live over here and so I thought OK I will go here tonight to get some food and so I came here tonight and ordered food this location is known having having some cold food so I clarified can you please make the french fries fresh as soon as he brought me I tried to french fries that were very cold and I'm like these are not fresh either really cold and he's like OK will get some fresh ones it just came out and I can tell they didn't remake them because they taste just as bad and so I came inside I told the guy those are cold and he's like how could it be cold I just meet him at like first of all this kid look like he was like 19 that is a manager pretty sad that that's all it takes to be a manager at McDonald's just being an obvious point so anyways after requesting my french fries fresh and having to wait out in the park quiet I get my food and I tried the french fries their ice cold it surprise this McDonald's serves like Whole Foods and so I told the kid that gave me the food Mikey's french fries are really cold and he's like oh I'm sorry let me get some fresh ones comes back and you can tell it's the same batch that was in there because they taste a cold and so I went inside and I told the guy this french fries taste really bad and he responds how can that be I just made him I know he was lying because he didn't wanna have to remake some Ansell I waited as a made fresh fries and is soon as I got them all they gave me was a medium and I looked at the kid I'm like really ever wait three minutes you're only going to give me a medium and he responded oh sorry and I said no your managers just cheap Pretty sad that a company like McDonald's wouldn't want to accommodate a customer for waiting that's pretty freaking sad pretty sure that people that all McDonald should be able to afford to accommodate a customer since the order wasn't made correctly pretty freaking sad don't bother wasting your time with this location they don't give any concerns when it comes to the customers like a cervical food definitely won't come back to this location even if briefly was offered just horrible the manager working with the long ponytail and glasses need to be retrained on how to do better customer service because he was a read more

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Fuck this McDonald's man I'm her right now eating and they literally made me wait almost 20 mins for them to give me some stale ass fries and nasty ass nuggets. Guy with the long hair in the counter just looking and not caring if my order was hot or fresh... read more

I am getting less and less free with my 5 star reviews as I see a difference in a true 5 star establishment, and a "good" establishment. That said I give them 5 stars. Mc Donald's is McDonald's, sure, but there are still huge differences between good ones and bad ones. Here in Lincoln for example, there are 2 distinctly different McDonald's.. This McDonald's has always been quick, accurate, clean, and with smiling helpful employees. They have a large play place with its own family restroom and large windows. If there is ever a mess, left by inconsiderate customers say, (rare), an employee will cheerfully come right away and make it disappear. That is a big one for me. Wi-Fi as is common to majority of McDonald's is readily available here so multitasking is effortless. They even do some fundraisers for local schools where they have teachers work registers and give a percentage of sales during that time to the school. Kind of cool. I'm not big on fast food or anything, even if I do easy allot of it, but this McDonald's has earned 5 stars from me for sure. read more

McDonalds - Play place! - Fast Food Near Me - Lincoln, California

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These people are so stupid! They really gave us a mc chicken with no chicken. We didn't even ask for no modifications. Just two Mc chickens and fries. Not to mention the fries were still frozen.. when I mean frozen I don't mean cold. I mean literally out of the freezer. They never answer their phones so I had to drive myself over there again!! Ridiculous read more

Worse meal ever!!! Splurged on take out and got a burnt chicken sandwich, cold old fries, even the Diet Coke was flat and no ice! Went through the drive through, went home and threw everything away. Really awful. Won't go back. read more

This a.m. I got around 9:30 and all I order was a 2 mcgriddles combos with no cheese or egg . No cars in front of me and I told at the window they need me to park ??? This location males you park for everything it seems . So this time I said just gimme my money back . I went to Jack n a box and was out in 5min or less . This location just seems to be slow when the regular lady isnt at the register . When in the drive thru the last thing customers want to do is WAIT!!!! read more

First time disappointed with Mcdonald's in Lincoln. Had to wait in front after driving thru. that didn't bother me but when other people parked after me was getting their food while I was waiting before them frustrated me to no end... I figured it was because they now cook 1/4 lb fresh but when I finally got home with order, the 1/4 lb was raw inside. Also when food came out, they were bringing two deliveries at once, one of the counter people told the other person that the order he had was for homeboy, pointing at me. Never felt so disrespected. Guess its time to try Burger King or Carl Jr's read more