do you understand how mad i gotta be to write a review. so here i am, all the drive thru lights are off but i just seen someone pay at the window for an order. so i go f it we ball. tell me why i get to the window and andy wants to be like first of all the speakers are working. andy, lemme put my order in bro, i aint even say anything yet to be getting a zest fest response. then to top it off, they dont have any frappes. so i get smacked with sass then let down with unavailability. i actually took myself to starbucks. thank you andy. read more

The workers here are so incompetent! It's ridiculous that I need to repeat my order multiple times and they still get it wrong. The drive thru is the worst. Order sauce, don't get any. Ask for no cheese, they put cheese. Order a drink, no drink! WHY do I need to repeat myself and double check that my order is right every time I come here? So frustrating! read more

I ordered a mcflurry, i always come to this mcdonald's no problem, i dont know if the workers have there hair up, or in a hairnet but my mcflurry had a hair in it, halfway. So disgusting, ruined my appetite. read more

McDonald's - M&M McFlurry - Fast Food Near Me - Landover Hills, Maryland

Driving along the highway to pick up my wife from BWI, this McDonald's had the shortest detour. It's spacious with plenty of seating, a drive thru, and restrooms. Usually it's kept decently clean. There's a Coca Cola fountain drink area. If you need condiments, ask for it behind the register. The last time I visited for dinner, they were out of mayo. read more

My food was wrong and cold. Do better McDonald The service was bad and they took forever. read more

Worst customer service, this Guy right here so rude to customers and cracks jokes about it with co-workers came in for 2 frappe and he was not sanitary at all . Management on duty did not do anything about the situation. read more

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Came to McDonald's to redeem my free birthday reward. I arrived at the drive-thru with the birthday reward that was supposed to offer me a free item of my choice, including an iced coffee. However, things took a turn for the worse when the lady at the window informed me that my birthday code was not working. The manager was called to solve the issue. Unfortunately, her demeanor was far from pleasant. She insisted that the code was only valid for free nuggets, despite the application indicating otherwise. Her rudeness and smug attitude were disheartening and left a sour taste in my mouth. The manager proceeded to ring up an order of nuggets instead of the iced coffee I had originally wanted and told me to keep it moving. I expected a more pleasant interaction, especially on a special occasion like a birthday. SMH. read more

This location is definitely a hidden jewel. The atmosphere was very pleasant and welcoming. The restaurant is also very modern and clean. I am here while waiting for my car to be serviced at the nearby Walmart and wanted to grab a bite while waiting. Anyway the hostess greeted me and took my order on the kiosk and seated me at a table since I was dining inside. All of this took me by surprise since I know that this location stays busy being so close to BW Parkway and in the same shopping center as Walmart. I am so pleased with my service that I had to write a happy review! Keep up the excellent work! read more

McDonald's - View from seat - Fast Food Near Me - Landover Hills, Maryland

I order on Uber eats ... it's 3am , why is all the sauce for the burger all on Whole Wrapper . If you don't like working the overnight shift just say that read more

McDonald's - McDouble - Fast Food Near Me - Landover Hills, Maryland

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I don't know why they got such low reviews. For me, it's five stars. Food is good. Service is good( They even deliver your order all the way to your table. I don't know if it's normal in Maryland, but i Guarantee you New York doesn't do that). In the end, I wanna talk a little bit more about the table I picked. You can play with it. Anywhere you touch, it will light a dot. You touch the dot again, it will change the color! read more

McDonald's - a tray of food and drinks - Fast Food Near Me - Landover Hills, Maryland

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This McDonald's has the worst service. I sat in the lobby for 23 minutes waiting for two cheeseburgers and a ice tea. And how don't you have any ice cream or slushees. I won't come back here ever read more

The manager there is ignorant I can't believe I said I ordered a sprite & I'm not waiting in that long line again just for a sprite & I even offered to pay for it what an ignorant lady. This McDonald's needs more people of someone with a brain, I'm never coming back here again & I don't recommend anyone else to. read more

I just left this nasty place. I ordered a mobile order to be brought to spot number four and waited 20 plus minutes for it. Not only did I wait for it but I went inside to check on my order and no one said a word to me for 10 minutes. I get the manager on duty's attention and pointed to her my order and she started working on in. They had only been working on the orders in the drive-they only. There was a line in there with people waiting to be greeted and their orders taken and after about five minutes because someone said something the same manager said to use the Kiosk to order there food. I'm waiting the MANAGER put together my order and she wasn't wearing gloves. She was the person bagging the food and making the fries! Everyone else in there is wearing gloves. The MANAGER then proceeds to put my fries in the bag and her thumb is ALL in my fries. So, I said you really should be wearing gloves. I asked her can she put on gloves and make me a new fry. I did it with no attitude or even raising a voice. She then says something in Spanish and angrily puts the gloves on. Not only yeah she then proceeds to touch handles and everything else with the gloves on! So now I get my food that I had to come in and get (oh yea did I mention that I broke my leg five weeks ago!) I asked for ketchup and she then points to the screen and said you only asked for a hot mustard and it's in the bag. Then she throws the ketchup container on the counter! The guests who were waiting was appalled at her rudeness just as much as I was! This is who I was talking about. It's covid still! You should have to tell someone who's in the food service business to wear gloves or to treat people nicely! read more

McDonald's - The MANAGER with no concern with germs or covid and poor people skills! - Fast Food Near Me - Landover Hills, Maryland

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Pretty typical McDonalds. I've never been inside, always use the drive through. Usually get the McNuggets for my kid. No faster or slower than any other fast food place. No major complaints and its near my house so I'd go back. Reason for only 3 stars is that they ask me automatically when ordering McNuggets if I want barbecue sauce. I have said no I don't want it the last few times, and it shows up in the bag every time. read more

Every time I go here to order food, there is always some part of the order wrong. 3 meals 2 drinks. Wrong size meal, and they want to check your receipt instead of checking there ears. No sauces even after they ask what sauce you want. Wrong drink, added toppings you asked them not to. If you go here something will go wrong. You have to be super thorough to get your order right. The last time I went the cashier in the drive through made a racist comment about the spanish couple in the car ahead of me (I'm black) little did she know that, my fiances family is from El Salvador and we have 3 kids. So I didnt share her beliefs or appreciate what she said. This place McSucks! #ImHatingIt read more

Ratchet and rude this store SUPPOSED to open at 6am here it is 6:10 and the doors are still locked not to mention the workers clearly see that we are trying to get in. Not to mention I couldn't order until 6:20 and when it was time for my change I was told they don't have no change and they just opened ‍ read more

Slowest service ever. Im always late to work if I leave home early to come get a coffee from them. Im writing this review as I sit in the parking lot & watch the cars in the drive thru sit still. Oh & the double drive thru annoys me. Sometimes they get all the cars in one lane first before they tend to the patron in the slow lane, which happens to be the lane I always end up in. Anywho drive down the street to Colmar Manor, at least the service is faster read more

Really wish there was a no stars option- went through the drive through. "Marie" took our order- she has to be the rudest person that I have ever encountered at a fast food establishment. She actually said "is that all?" We said "no, not yet we are still ordering" she said "I'm waaaaaaaiting!" I couldn't believe the audacity and unprofessionalism. Who says that??? We spoke with Beatrice- who apologized- we asked for our money back and left. I will be calling the GM tomorrow. Something needs to be done for those employees who think it's ok to treat and speak to their patrons so rudely. Baltimore needs to take a lesson in customer service from California! read more

Never a long line in the drive threw. I love that they have people take your order from the outside. Not as friendly as I like, but it is what it is... read more

Don't like this mcdonalds .... No outlet . If you want to use wifi I doubt they have it since they don't have outlets ...tip : when you order chicken nuggets make sure you ask them for sauce because they won't ask you what sauce you want .. And you might forget ! read more

The lady taking my order was very rude . She raised her voice when she told me they didn't have glazed tendered anymore . Had an attitude when she gave me bbq sauce . Never coming back here . read more

This is by far the worst McDonald's I've ever been to, The people that work there don't care about their jobs or the Customers. I ordered a bacon egg and cheese sausage biscuit and they only give me the damn cheese and egg! Like come on how do you mess up on an order that basically tells whatnot already has. Idiots! read more

I always get the worst service here, mainly in the drive thru. However, the convince of this location is what's to desire. Each year 3 carnivals and 1 circus comes around the old Capital plaza mall right behind this spot, so your almost force to partake in the misery. Anyways the customer service and long drive thru lines are not fun, always check your food when they give it to you, because you may have someone else's order :(. read more

Okay this McDonalds went from one of the best in the area, to one of the ones to avoid. They take forever for your order and the whole atmosphere sucks. The new manager doesn't run it as well as the last guy with the glasses. On my last visit they were playing Fetty Wap SUPER loud over the speakers. Also a guy that was just sitting in there staring at everyone, stood up and a big kitchen knife fell out of his pocket. read more

Tried to order a CRISPY chicken wrap on 2 separate occasions and they never had any. One of the female order takers was also rude. I also had to pay $1.44 for 2 extra sweet and sour sauce packets after i was only given 2 with my order of TWO LARGE fries. Absolute madness how they nickle and dime you while being so RUDE at the same time! Go to another McDonald's, steer clear of this MADHOUSE!!!!! read more

This McDonald's is neat but most of the time either there machines don't have the drinks you want or they have ran out of something. There pancakes in my opinion are on point! Even know they are just warmed up. The customer service need to work on their speech one of them I hardly knew what she was saying she was the one that stands out side taking your order. read more

came here with my family one night. the food was fine, but i ordered a mango pineapple smoothie. tell me why there were so many little bits of plastic in it?? i literally showed me picking plastic out of my mouth to one of the cashiers. i asked for another one. so tell me how they're going to give me ANOTHER one with the same shit?? read more