I rarely give a bad review. You can see from my history. This had to be the filthiest McDonald's that I have ever seen. The tables had all been wiped down with dirty, smeary rags. I observed a homeless man coming out of the men's room that smelled so bad that I could smell him from across the room. There was this loud beeping coming from behind the counter that was so loud. I just wanted to leave but I wasn't driving. I refused to order anything but the kids did. If I had been driving I would have immediately left. The floor was also so smeary and grimy that it felt like an ice skating rink. read more

Terrible service, stood there for 10 minutes and no one ordered. I won't come here again

I ordered and paid for a double filet of fish at the drive through. When I got home, I learned I was given a single paddy. I tried to call but the number listed doesn't work read more

Worst service ever. You walk up to counter and instead of saying something like please wait a second I'll be with you or something they just ignore you like you're not there. The workers communication skills are trash. I mean if you don't like the job there's a lot of other places you could go. Just leave and let someone who actually gives even a slight crap about working work there. And all I've heard is raise minimum wage, but like they're not even giving more than a minimal crap about work. Lol. read more

If you are a doordash or any kind of other delivery driver avoid this place like the plague picked up two different orders tonight over an hour wait on each one read more

Wouldn't even give a 1 star if I had another option. These people are rude & missing a personable respect for others!! The food is completely lacking in proportion breakfast sausage burritos should be listed as 1/2 a sausage taco...I'd fire my staff here & start from scratch!! NO WAY TO START A MORNING OFF GOING HERE!! Heyyy KARENS...you asked to work here, I'm pretty sure NO ONE sought you out!! If you choose to have a miserable life, GUESS WHAT YOU'LL HAVE!! But DO NOT push your negativity to others!!! read more

I wouldn't even give it that one star. We've been sitting in line for over an hour. It's not the two employees that are actually working so don't take it out on them they were nice and polite. Sad that we have to drive over to this side of town when y'all have another location closer, and then still can't even receive the correct food ordered ( microwaved) y'all suck . What happen to y'all's quality and the type of people y'all use to hire had some decency. Won't be back read more

This location won't let you order a sandwich "as a meal." For example, my kid likes the spicy chicken sandwich. Every other location in the world understands that "Can I get that as a meal?" means, "Please add fries and a drink." Here, they seriously just say, "No" and make you explain you want fries and a drink added to the sandwich. Also, the owner of this location has randomly stopped taking different credit cards before, so you never know if your AmEx or Discover is just not going to be accepted at the window. read more

The service at this place is bad and act like they don't want to work there. I go every night and they always have bad attitude.

This place is a joke they never get the food right they are always rude . Last time went in there the nuggets were so brown from them not changing the grease. one the workers told me that then week later he was fired cause he told me that. I've gotten drinks also from here that the ice literally made my sprite brown . So our family stopped going here and started going to ryan street.. love this store up until a out 3 weeks or so ago and they were very rude I contacted corporate and the ladie who's supposed to make things right over 60 dollars in food thrown out the women says oh just message contact me when you go that way and I'll call store get you refund bullshit she won't even reply now . Which very rude I will be contacting bunch more places something needs to be done about how rude both these stores are and how rude the ladie is at cooperate office mcondals is suppsot be good place my daughter loves it and I hate telling her no we can't go because the food had been non eat able last 3 times we have went. I will be contacting few other people as well. This very sad . Do better McDonald's . I've also talked to 4 other people this has happend to as well and we all as parents are going to be doing something about this . We talking to our lawyers as of now... lost way to much MO ey in this place for the ladie not to reply now. And I save all receipts read more

This McDonalds is always iffy. The food usually comes out correct, for me at least, but the response time for the speaker is awful. You'll sit there for 20 minutes waiting on them to just say hello meanwhile you are now trapped in the line and cant leave cause everyone else is waiting. read more

What on earth happened to the Ryan Street McDonald's? They used to be the fastest and cleanest place in Lake Charles. My husband and I went there today, though, and Lord have mercy! It took forever to get our order...my husband finally had to go up to the counter and ask what was taking so long. The lobby and bathrooms were FILTHY! I didn't see anyone bothering to clean it up, either. read more

Love it very nice and clean building .... food was good the people where very nice I will return and they actually got my food right something that never happen due to I'm very picky I only like mustard n picked sometimes I get onions but I prefer dehydrated onions on my burger ty McDonalds for making my day I will be back read more

I really like this McDonald's! The sodas/cokes are really good and cheap. They also have some really nice people working there. Usually the food is really fresh and they are pretty fast service. read more

Why have a walk up window to order and you forget about the person's order after paying for the food. My brother in law order his food and 30 minutes went by and he had to ring the bell to get his food. Then on top of that his food wasn't prepare he had to wait 10 more minutes to receive his food!!!!!!! So sad never again will I visit this location!!! read more

Its mcdonald's people what can I say. Unfortunately not many qualified people want to work here therefore there's usually mistakes made on orders. Most of the time you get a manager that is kind and extremely apologetic and replaces the order with no arguments but I did recently get a female manager who was very abrasive in her tone when speaking to me. She told me she had personally bagged the food herself and knows that she did not miss count the burgers placed in the bag. Now I'm not so hard up for $1 that I'm going to claim they didn't give me a burger just to get one free. All she needed to do was just apologize, give me the burger I was missing and it would have been fine but when you argue with a customer over a $1 burger something is just not right. If I didn't live so dang close to this McDonalds I would go to a different one. read more

OK to say something about McDonald's McDonald's is good to eat something fast and can eat something that is decent now it has a lot of good points to go with it like some McDonald's have play areas for the kids which is good thing my favorite their big Mac and a large fry read more

As far as breakfast at McDonald's goes, the food was great and the girl behind the counter was helpful. I enjoyed them bringing my food to the table and not having to stand and wait for it like most every other McDonald I have ever been in. read more

After I made the reservation, my friend and I started to count down number of days before we can enjoy this meal, and it eventually came. As a falling angel this year from Michelin three, people would tend to think food quality was not as consistent as before, it is not the case at all. As a perfectionist, I can only say it is impeccable. We tried several value meals, and each course was prepared with detail. One course I especially enjoyed was the Big Mac, pairing itself perfectly well with the fries. McNuggets was another one of my favorites, mixing together with the light flavor of Bar-B-Que sauce. Towards the end, both the apple pie and soft-serve ice cream was the best memory to complete the whole set. They provided us the soft drinks as well as a small bakery as gifts. Such a classic experience as today is my friend's farewell dinner. I deeply enjoyed the whole night and nothing was even close. read more

If you want a cold hamburger, stale biscuit, messed up order, this is the place to go. During the 2.5 years I've gone here, I've never been satisfied with an order. I know, it says a lot about me but I figured with the high turnover rate they have there, they'd sooner or later find someone who can actually read the instructions and abide by them. So far, no luck at all. read more

I woke up today and in my naive, childish, unassuming mind, thought I could go to McDonald's and get something to eat before work. I arrived and ordered a Medium Coke, a quarter pounder, and a medium fry. I pulled up to the window and the cashier wasn't nice but wasn't hostile either. I then pulled up to the food window and the person gave me my drink and directed me towards a reserved drive thru spot. I want in a big rush and in my stupid, benevolent mind thought I should give them the time of day. After all, they're busy, they're one of the busiest fast food places in Lake Charles! I waited over 20 minutes for A BURGER AND FRIES. 7 people got their order before I did. 2 of the 7 people their worker got to me first. 2 of the people's orders were longer and bigger than mine was and yet their order was put before mine? After a 20 minute wait I had to leave for work. Overall, this was a terrible experience and I will definitely not be visiting this establishment again. The only reason this sad place got 2 stars because the service wasn't hostile and the coke was decent. If you are even thinking of going to this place, do yourself a favor and go to Wendy's instead. read more