I believe the employee's name was Eleena (or something similar). From the moment she took our order, she had such a warm and positive attitude that it instantly put us in a good mood. While we were eating, she came by a few times to ask if everything was okay and if we needed anything. Her kindness and positive energy really stood out. I've been to other McDonald's where employees seemed annoyed if customers ordered at the counter instead of using the kiosk. I'm not saying all locations are like that--I just happened to have that experience at another location. This McDonald's was completely different. The staff made us feel genuinely welcome. Thank you, Eleena, for the excellent customer service! read more

It looks like they don't know what to put on a small piece of land that is next to the Costco gas station (or is it Sam's) one of the few McDonald locations that still has a play area. We came for breakfast since they had $2 egg McMuffins on the app. My wife ordered and they got her order all wrong, she went back to get it corrected but still got it wrong . Whatcha gonna do ‍. Place was packed with people who were just there to converse amongst themselves, taking up most of the tables. I think that's a new thing now days, people bring in food from the outside and just camp out there for hours at a time. read more

McDonald's - $1 iced coffee with app - Fast Food Near Me - La Habra, California

I never complain but when i go to get my daughter a happy meal when everyone else is serving hello kitty and she receives a stranger things toy that is at least a couple months old. Disappointed. read more

Ordered at the front counter, lobby was empty order still took 20 minutes. On top of that nothing was fresh so I don't understand the wait. Managers also just on their phones right in front of me. They didn't finish my order til I brought it up and started working on it. Forgot to mention everytime I have came fountain drinks tabs are always out, theyres never any ice either. Customer service even worse. read more

Only American cheese???They double check it was wrong and they still gave it me! They still made me park in the front to wait for my wrong order read more

McDonald's - Double Bacon Quarter Pounder with Cheese - Fast Food Near Me - La Habra, California

Yup no one at the counter. They have gone cashless. They only want you to use their kiosk.

I have gone to this McDonald's multiple times, and I've come to the realization that this spot is always a hit or miss. There are days when the food is good and the service is great. Then you have today, which was a disappointment. The fries were cold and the food was not that good. Everything tasted as if it was sitting there. Customer service was not too great. Everyone looks like they didn't want to be working there. I had to ask for new fries because what they gave me was all squished up and not filled appropriately. These new ones look kind of sad too. I ate them anyways. I couldn't finish my cheeseburger or chicken nuggets. I hate to waste food but I had to throw them away. This experience was really sad. I usually like most places that I go. For me to give a place a two-star, you know it's pretty bad. read more

McDonald's - Old, sad fries - Fast Food Near Me - La Habra, California

I've been coming here for a while , they usually make a few mistakes . They forget to remove the mayonnaise or forget to add something but today was terrible ! My partner came home with a deluxe breakfast and egg on the side since it gives me the ick, well it only got worse from there when my partner opened it . Literally looked like they threw it on the floor and picked it up . With hair and all. I was so disgusted !!! Never again . Just reminded me not to waste my money here again . read more

McDonald's - Egg - Fast Food Near Me - La Habra, California

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Did not receive my order ! Took too long for my order at the mobile pick up . Give up and left the restaurant!

I used the drive-thru to order 2 sandwiches for breakfast. After I paid for my order, I was told to park at the side so that the other cars behind me could move thru. The "manager" told me that he will personally give out my order right away. Looking back, I should have never agreed to do what he asked me to. After waiting outside for some time, I felt compelled to walk in to get my order. I will never patronize this location, ever. read more

Worst McDonald's to come to. All workers act like there are no guest standing in line. Multiple workers look at you and do not mention anything they just walk past you. No one greets customers poor ambiance, yet the workers always want to tell you about how difficult their day is. Food is mid, for being "locally" owned. Business owners are subpar like establishment. Many things are upcharged here in comparison. Excuse will be that it is locally owned. Since it is so local, why not reinvest in your workers and infrastructure read more

McDonald's - Pick up area - Fast Food Near Me - La Habra, California

I've been going to this McDonald's my whole life and never have I once had a good experience here they always make us pull over for our food it took so long we could have gone inside all in all I would rate it a zero but it made me chose a 1 read more

Come to this Mc Donald's very often and they always have horrible service. They made me wait 20 minutes and the food was cold and the order was incorrect. Don't waste your time on this McDonald's . read more

After spending SEVENTY dollars on food, we were parked for 15 minutes, and ultimately given cold food and an order that was, shockingly, incorrect. I am done wasting hard earned money on cold garbage. Fuck off mcdonalds. read more

If you've ever wondered what regret tastes like, look no further than this half-hearted excuse for a hot fudge sundae. The cup was barely filled, the fudge was MIA like it had better plans, and the whole thing felt like it had been assembled by someone who clocked out mentally 30 minutes ago. I didn't order a vanilla suggestion with a whisper of chocolate. I wanted a sundae--like, with actual fudge, maybe a little enthusiasm? For $3.00 and change, I expected dessert, not disappointment in a cup. Would not recommend unless you're into sadness and disappointment. read more

McDonald's - Didn't realize I ordered a sample size - Fast Food Near Me - La Habra, California

Went on 1/27/26 around noon. Whoever was the gentleman working at the window, rude as hell. My order was wrong, and I got told to park in the front then sat there for 25 minutes. All i ordered was a cheeseburger and a fry. Will NOT be coming here again. Seems to be a reoccurring issue with the staff being incompetent. read more

I mean I come here at 16:44, told to park, it's 16:54. I only ordered two cheeseburgers and I'm still waiting as I type this. I'm not the only one they told to park. We are all waiting at all the curbside stalls and some waited longer than me. Two lanes but it's just one girl working the drive-thru. She was super nice to me though so I can't say taking the order was the issue. The issue here is SPEED. IT'S McDONALDS! If you're looking for something quick and fast. It's not this. read more

Regina was super kind and would definitely come back just to order from her :-) She also did forget to ask me to round up for charity

Used the app to order and sat down at the least dirty table (each one had various amounts of grease stains). Watched 5 customers order after me via their touchscreen/human and then receive their orders. Went up to ask about my order. The woman said she'd check. 5 minutes later she's mopping and giving me the blankest stare. I ask another employee about my order. He eventually brings it to my table, no apology. The sandwich and fries are lukewarm. Lesson learned. Not coming back to this location again. Wendy's across the street is much better. read more

Hands-down, the absolute worst McDonald's customer service. I ordered a coffee for curbside pickup and no one brought my coffee and I had to go inside to remind them. I waited 15 minutes and finally got my drink. The workers look at you like you're the one that is the problem. Overall rude and low class. And the drive-thru line wasn't even that long, they essentially don't care about the customer. And don't bother contacting management, they don't care as well. read more

The exact reason why I don't ever eat McDonald's anymore it's because every time I try to come to this location the food taste fake rubbery and cold. What's going on McDonald's you guys really think you could get away with this read more

What's the point of ordering ahead and having curbside pick up when you still have to sit in the curbside pick up for an additional 20 mins because it's not ready. Lazy employees getting paid 20 bucks an hour. Can't wait till they find away to eliminate more of these mindless jobs! read more

Chicken sandwich tasted like fish. Fries was so salty. Only reason why we go here is the playground for our kids. Unfortunately the food here sucks read more

if you value your time in any way don't even bother stepping foot into mcdonald's. every time i get a doordash for this location i immediately roll my eyes in extreme irritation because i know without a doubt that i will be waiting for more than 20 minutes for an order that consists of 10 nuggets. not to mention every worker looks miserable asl. this store is bs read more

The service at this McDonald's sucks. I posted a negative review back in September of 2018 but for some reason it has been removed so here it is again! I ordered two Big Macs from the drive-thru. The first Big Mac was cold so I checked the second one and found it was nothing but a stack of cheese. Did the dipshits that work there think I wouldn't come back to complain and also leave negative reviews on social media??! read more

McDonald's - McDonald's best service. - Fast Food Near Me - La Habra, California

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Still one of the worst customer service of any McDonalds ever very dirty lots of bugs

Went through the drive-through this morning about 9 AM ordered some food and a medium coffee got to the window after I paid. The young lady with princess Leia buns on her head, opens the window doesn't hello she hands me my coffee, which, by the way tasted like water down creamer no sugar was in it, then hands me my food she was ready close the window and asked nicely if I could have some ketchup and some jalapeño salsa, she close window came back, gives me a baggie with the condiments and shut the window. I was shocked at the customer service to the owner of this franchise in La Habra. You need to get it together because you have very rude employees that act horrible and that they don't like their jobs there. I will drive out of my way to go to another McDonald's that has better much better customer service. Zero for your company read more

I took my daughter to this location because it's convenient located next to Sam's Club. As soon as we walked in, we were greeted by the garbage bags. All my daughter wanted was a McFlurry so we decided to continue to order. There was no employee at the counter so we walked to the self order kiosk. The kiosks were not working so we waited for a solid 4 minutes for an employee to assist. The employee was very young and seemed bothered by our presence. When it was time to pay, I was going to use my debit card and the employee told me my card was declined for not having any funds. I kindly asked the employee to let me process my payment again bc it seemed that the tap option was not working. He then snapped back and said that the machine wasn't broken and that it was my lack of funds. I again asked him to try again and this time I inserted my card instead of tapping and it worked. The employee didn't say a word, just proceeded to give me my receipt. The entire restaurant was dirty. The floors, tables, bathrooms looked liked they hadn't been cleaned in hours. Beware of this location! read more

McDonald's - Fast Food Near Me - La Habra, California

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How is that I ordered a mobile order and I still have to park and wait? Really? Get it together. Total wait time is 20 min.

I am not from the area and we were looking for something just fast before heading home. Didn't know why this particular spot had bad reviews. Anyway my service and food was the way it is supposed to be. No issues read more

First off I come here all the time with my kids. Normally a 4 star service. But today for the first time I did curbside pick up. And it took 13 mins for them to bring it and then to have the drinks one half full and other one 2/3 full and last one is full was beyond me. I can't imagine the person who puts the order together think the drinks are full or can't see the difference. read more

Ordered quarter pounder meal, meat patty was not cooked completely. Pink and cold center. Was not able to return because it was purchased and went back home when discovered, too late and was not going to waste my time driving all the way back. Had to finish cooking it at home. Not good that you can get sick from there errors! Won't be back to this location. read more

Worst customer service by one of the managers named Natasha! She is not only rude to customers but to the employees as well! She needs to be fired ASAP or get more training on customer service and leadership so she can treat customers and employees better! read more

Stopped here for some fast coffee and egg Mcmuffin for a meeting gathering. Mc Donlads has decent coffee. I also wanted a orange juice too. Nothing fancy, I was here for a quick bite. We all stopped by for a fast treat, and the meeting was over. Food and coffee was good here. read more

The service was horrible! We went in the store and they were too busy to get the food to the table. They have too much to do and not enough employees. read more

This place is like any other McDonald's out there. I normally go thru the drive thru here. The person is takes my order is pretty nice. They were not rude. I had an issue that the person did forgot to scan my coupon for 50% off an apple pie. I explain the situation with another team member and they refund me the whole amount. That was nice. The food is the same quality as any McDonalds. They had to taste the same. I only came here for the happy meal because it was pokemon theme. I ordered a hamburger with extra pickles, onions, and ketchup. It tasted better than the standard. I also ordered fries and apple slices with it. The soda was not flat. Overall if you have to pick a McDonalds come to this one here on beach Blvd. read more

McDonald's - This happy meal is way too cute - Fast Food Near Me - La Habra, California

Natasha who is the day time shift manager is very rude with ZERO customer service whatsoever. I was under the impression that McDonald's should always make customer happy but I guess not with this lady. I might consider not coming here with my whole family again. -1 STAR read more

Just wanted to give a heads up to anyone ordering food on a mobile app or delivery service for this location. I've noticed the last 3 or 4 times, they only prioritize the drive thru. Drive thru orders are up in less than 2 min. Dine in customers can expect to wait 5-10 min for their food but Uber Eats drivers are seeing a wait time of over 20min. & even then you need to inquire about the order several times. This is hassle by itself but if you're doing multiple deliveries & already have another picked up order sitting in your car it's unmanageable. Eduardo was the Mgr on duty today . Hopefully he sees this & balances out his team's service levels better. read more

Really disappointed there was no pickles in both McDoubles that I received. The service was great though. read more

McDonald's - Two McDoubles and no pickles... really disappointed:( - Fast Food Near Me - La Habra, California

I ordered a regular Big Mac combo. The fries were barely warm and the burgers were very dry and not fresh. I went online and completed the customer satisfaction survey and they gave me a coupon code for a meal of equal or lesser value. I went back to the restaurant and the manager advised me that they do not take those coupons. The food was disgusting. I have tried this restaurant before and the food is never freshly made. I really think they should consider closing this one! They were not busy when I went through the drive through and I would be more than willing to wait in order to have fresh food. I will never go to this store again. read more