I love the food and the service! Everything is so nice! I hope the manager can see this review

This is the most trashy Mcdonald's I've been too. The girl taking our order had attitude with us , then when we were waiting for our food the girl who brought it out had the worst attitude ever and almost dropped our food because she wasn't paying attention...shocker. Food looks like a 2 year old put it together. Honestly disappointed every time I come here. read more

Typical McDonalds experience...and I'm giving it a three only because the quality of my egg mcmuffin, hash brown, and large iced coffee (no liquid sugar) was as expected no matter what McDonalds you go to. Overall an ok experience for a fast-food chain. Stopped here on the way to a meeting and everything was quick, which I appreciate. read more

I hope the owner of this McDonald's reads this!!! I went here tonight 4/20/23 at 8:54p...what a joke! First of all all I ordered was a large cone and a hot fudge sundae. How does this take over 10 mins to make? When the 2 items came out I was like where's the large cone and what the heck is this sundae. The absolute worst care in quality I have ever seen. I haven't been to a McDonald's in a decade for Thai same reason. This place is just to convenient to my house and all I wanted was a cone and a sundae. What I got was a reflection on the non-caring and in professional employee type behavior I witnessed all while the shift manger said nothing or addressed the behavior. I was in shock to hear tons of F bombs coming from the kitchen area all the while a complete disregard for the customers. What also is a pet peeve is that you can't even order from a human being anymore. You are forced to order from a kiosk. So for the McDonald's corporation congratulations on raising your prices and eliminating customer service and you wonder why big chains like Chick Fil-A and In and Out and flourishing. Why would anyone come here only out of desperation! While I said I don't like McDonalds my whole family does and I know no one in our family will be back to this location. To the owners some advice expect what you inspect. read more

McDonald's - $6 for the worst cone and sundae what a rip off! - Burgers Near Me - Kuna, Idaho

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this was absolutely nasty and disgusting, i couldn't even get a drink without stepping in a puddle of soda. read more

McDonald's - Burgers Near Me - Kuna, Idaho

First off, service was awful! Send me a message stating it was almost ready and was waiting for 20+ minutes. I ordered quite a bit of food and it was all cold. Both fry containers were full of little black hairs and the Bacon McDouble was made horribly!! Looks like it was sat on!!!!! My fruit punch was also super watered down. I ended up having to call and ask where the order was. Very very disappointed. I hope the owner reads this and is aware of how this establishment is going down hill! read more

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I just received my door dash order from McDonald's. My drink was not full and fries are always cold. They forget items that you ask for.

Horrible service, can't come to this place and not expect attitude from the workers no matter how nice you are! Plenty of other good places in kuna! Spend your money elsewhere! read more

The representative by the name of Ali brought me my food and the fries were missing. I asked her to check my order and she brought me back fries. I said that it is ridiculous that every time I come here something is missing. She then said, you dont need to speak to us that way. I asked for a manager and asked for the girls name. The manager refused to give me the girls name, even though they wear name tags, so I waited for her to come back out so I could get her name. I also heard Ali say the F word when she was explaining her version of what happened to the manager. I am very disappointed with my experience at this McDonalds and hope that you can fix the bad customer service at this store. read more

really disappointed. came here with my friends for a late night snack and my friend ordered a 2 cheeseburger meal from the kiosk with 5 ranch and the night manager shouted out in front of everyone in the lobby that that was "an unacceptable" amount of ranch and she couldn't justify giving that out even though the sauce is free? felt super silly and kind of wrong to just do. read more

If you are a door dasher or an Uber food delivery driver, don't waste your time excepting orders here. They will have you waiting in the lobby for 30+ minutes and never even get to your order. Complete waste of time. read more

The management at this McDonald's is terrible. Every once in a while you'll get a younger worker with great service, but other than that it's bad. Slowest fast food place I've been to in a while.. read more

We use to order breakfast sandwiches, but after multiple times of getting the order wrong we only would order drinks, coffee and tea. Now they can't even get a ice coffee with cream order correctly. After repeating the order to them mulitiple times. Now the past couple visits, the cashier has been sticking her fingers in the cup when she hands it to me. I finally had to ask her to quit doing that, and hand it to me by the bottom of the cup. Jeez, do I really need to instruct her in this? Then I waited, and waited for my ice coffee. I'm done with this location. So sad. read more

Kinda weird leaving a review for a Micky Ds but this location is on fire! All the staff are friendly and competent. I don't think we've ever had a wrong order or a forgotten sauce. Food always comes out hot and I am consistently pleased with how fast they move the line with 10 cars in the drive through! A+ best MD in the valley! read more

Updated review: Management contacted me and made everything right thanks mcdonalds for keeping customers happy. read more

McDonald's - We got an extremely raw burger there tonight. Not good yall - Burgers Near Me - Kuna, Idaho

Always a long wait in the drive trough. They get the order wrong sometimes but it is understandable when the line is as long as it gets. McDonalds has never wowed me so three is as about as good as it will get. read more

The drive through is the slowest in the entire state. Didn't matter if it's breakfast, lunch or dinner. Their ice cream machine is habitually "broken"which we all know is a lie. And the customer service isn't even mediocre. Idk who owns this one, but they should care more. read more

I would've given them zero stars, but you have to give them one in order to leave a review. Worst service and they have NEVER gotten my order right. Check your bag before you leave the drive thru to make sure you get what you ordered. read more

Slow inside service. The employee focus is on the drive thru. They do not pay attention to table service orders and pack them as to go orders. Sloppy sandwich making read more

worst wait time ever 20 minutes stuck in drive through and still no food. should have done Wendy's

Just got back from the McDonalds in Kuna. It's 4:45pm right now and we live just down the road. This gives an idea of what time of the day we were there on a Sunday. Amazingly poor service, but I gave it 2 stars for the guy in the blue dress shirt's attitude. That means he was polite and attentive and I would have given less stars if it weren't for that. Here's how it went. We ordered a number 2 and a number 7. No special order. The inside had maybe one other customer inside with us. The drive-thru didn't look that busy. We were towards the front where I had a good view of what was going on behind the counter, which was mostly goofing off. The guy in the blue dress shirt was hustling his butt. As I'm watching and wondering why we're going on 20 minutes waiting for our food, I notice a guy in a white shirt at the registers repeatedly telling another worker that he loved him. Later, there was a problem with the registers not working and the guy in the blue shirt called the one in the white shirt up because he had not logged the registers in. Well, that is because he was busy expressing his affection for the other worker. Finally, after about 30 minutes of waiting, I went forward and told the kid that we couldn't wait any longer and I needed my money back. We stopped for a quick bite to eat and for hydration as my husband had been bitten by yellow jackets and I was watching him for adverse reactions. The kid started making excuses and everything but getting me a refund and I said, I just need a refund. Then he got snooty. Then I called him an idiot. I did not yell, I did not cuss, I just called him an idiot. If you saw the way he was acting behind the counter, you would probably have at least "wanted" to call him an idiot. The guy in the blue shirt came over, apologized, processed a return as he was apologizing and told me our food just got done. Not so sure about that as it was a little cool for food that just finished cooking. The people that didn't know how to work behind the counter should all be fired. The guy in the blue shirt needs either support from whoever is over him to make these losers obey him and to "WORK" for him or he needs to take classes to be a supervisor and not someone that tries to do everything while the others are sitting around playing grab ass or whatever it is that the lovers were doing at the time. read more

I came here expecting a cheap, delicious, fast, and accurately made burger that looks just like the ones in the ads served to me with a genuine smile and a excited "thank you". Instead, what I got was an ugly mess carelessly tossed together in a box in, get this, 90 SECONDS! The crew member, whose name I can't be bothered to remember because they're basically sub-human, handed it to me with a FORCED smile and a non-excited "thank you, have a great day." Really? "Have a great day"? This is outrageous! Now, I know you may be thinking a lot of things. You might be thinking "Wait Luke, how can you expect something to be cheap, delicious, fast, and accurate all at the same time? Isn't that a little unrealistic?" And to that I say: Absolutely not. If anything, my expectations aren't high enough. I mean, sure, the fact that I'm coming here means that I'm most likely either short on time, money, or even both, but I've never heard the phrase "beggars can't be choosers", so I expect absolute perfection 5 minutes before I even walk into a McDonald's. After all, if I can be perfect in everything I do, why can't they? Or you might be thinking "Luke, don't you think that maybe you should be a little nicer to the staff, who are all likely overworked, constantly stressed by customers and managers yelling at them, and are getting paid the bare minimum legally allowed in this country?" Hahaha! No. Seriously though, pretty great place. I come here about twice a week. Very friendly staff. They mess up sometimes, but they always fix it without any problems. Just make sure to check your order before you leave. read more

I have to say that this location continues to amaze. The owners of this location spared no expense in the construction of the location. Hell, even the drive through are wild. People are usually great, food is normally good (truly need to work on the temp of the food) and it's always pretty clean. I'll shout out a 5 star to them because they deserve one. read more

It's pretty sad when you tell them no ketchup or tomato because you have an allergy and you mention it multiple time and you get your meal. And guess what? Ketchup and tomato. Horrible service and they just don't comprehend orders. It's the last time I try. read more

If I could give a 1/2 star I would. I would say about 60% of the time going thru McDonald's in Kuna I get some thing wrong or cold. Yesterday I ordered a chicken sandwich with a slice of tomato and an unsweetened ice tea, what I received was a plain (nothing on it) double cheese burger and a sweet tea. Besides being inefficient the drive thru can take up to 20 minutes, extremely slow at the drive thru. The one star is for some of the employees who are courteous and friendly. I avoid this McDonalds whenever possible. read more

This place is absolute trash. I'd blame the management, but I'm not sure they have any. I'll give them credit for generally getting the order close and only rarely forgetting stuff but the wait in the drive thru is always 10-20 minutes minimum and the food is always served cold. My daughter loves McDonald's nuggets, and because I love her I'm stuck going here for them, but their service is so terrible that I'm not even sure a parents love is enough to keep me coming back. I normally drive to meridian to avoid this dumpster fire of a McD's and every time I decide to try them again I'm reminded of why I hate this joint. read more

Well they don't have the boneless bbq wings. I'm really bum about that. The drive thru is very slow so expect to wait 8-10 minutes for your food read more

We drive from Meridian to this location because the staff is always so friendly! Tonight we messed up our order and Kensley or Kenzie (can't remember for sure) who was working the window was so kind! She fixed our mistake and didn't get frustrated with us. We really appreciated her professionalism and patience! read more

Disappointed with the employees. When we ordered I asked if I could get a breakfast item, she rolled her eyes and said she guess she could. Then the employees were cussing so loud in the back of the restaurant that we could hear it in the front. And then one of the emmployees came out and hung out with her friends and VAPED IN THE STORE. Ill leave it at that. read more

I placed a mobile order of a soda and a cheeseburger at 7:25, watched numerous cars come and go, constantly watching for my order to be brought out so that I wouldn't be distracted and not see them at my window. fast forward to 7:55 every car around me was gone so i called them and told them when my order was placed and where i have been parked, and the employee immediately told me that she brought it out and i wasn't there??? so i told her i've been here the entire time and haven't seen anyone walk out to my spot, she continues to argue and give me attitude and finally says she'll bring it out. 5 minutes later a guy comes out and i ask him if it's just been sitting there for 45 minutes or if it's fresh, he said it wasn't fresh and went back inside, another five minutes later he comes out and gives me my order and it wasn't even warm... i wasn't upset until the employee tried to blame ME and tell me i wasn't even there, like you're really going to try and put this on me?? wasn't happy with the attitude and way i was talked to. usually don't have issues here but this was awful read more

Tastes good like McDonald's does. So far less drama then the old one had by my old house in Boise. AND I get my food much faster. So, less entertaining but better service. read more

Great location, clean and neat inside. Have always had great customer service. And they work well with you when you use the App!

I got a 20 piece chicken mcnugget, and the nuggets were as cold as my ex's heart. They tasted like they had been hanging out on my stoner friends bathroom floor. I am so dissapointed I just wanted a nice mcdonalds meal after coming home from a long days work. I will now only buy mango pineapple smoothies from this mcdonalds because that seems to be the only thing they can get right. read more

Went there this morning for coffee like I always do. And let them know they got my coffee wrong and let the manager know her employee was rude when I ask her to fix it the manager Haley she said she just works there. And then refused me service and wouldn't refund my money. I will never go there again. Such unprofessional management. read more

NOT ALL MCDONALDS ARE CREATED EQUAL AND THIS ONE IS THE BEST. the management at this location is AMAZING. they handle busy crowds so well. They are so fast, so friendly, so respectful. I couldn't say enough good about this location. Would drive to kuna location just for quality of service. Never lets me down. read more

I honestly don't know what happened to my order but I only ordered two mcchickens which is a simple order through and through I got home and my sandwich's were beef patties instead of the chicken which was quite gross biting into not realizing what it was. It would be one thing if they had mixed up the sandwiches with something else like a McDouble but they had prepared the rest of the sandwiches like a mcchicken, mayo and lettuce and beef aren't a good combo. I tried to call to complain and they answered and hung up then left the phone off the hook so I couldn't even get through. Not impressed at all read more

What is wrong with this place?!!! Almost every time we order from this eatery, the order is WRONG and the food is COLD! Food is supposed to be hot. Coffee is supposed to be hot. Instead, the french fries are always cold (almost stale) and the coffee is lukewarm. AND, TO TOP IT OFF, THE DRIVE-THRU IS SLOW, SLOW, SLOOOOOOOOOOOOOOWW!!! read more

This diner is a pretty good place as I enjoy almost anything here. I would always recommend this place if you need something to eat that isn't pricey read more

Great coffee! Great customer service. Ms Vicki in the drive through is so sweet and friendly. My kids get excited to see her! We have no complaints about the food. We drive to the Kuna Mcdonalds vs Nampa. Hot fresh fries every time! read more

The service here is great! The employee named Megan went above and beyond in helping me! Will be coming again and again!