my dear friend recently stopped to get a burger and nuggets. She was overjoyed at the smell and taste of this burger.... well that is until she her stomach was awoken not even an hour later and she was very very sick throwing up and other things. I thought this needed to be brought to attention. Needless to say she may just stick with the french fries now....but i know she will miss the burger and nugget read more

Monday, January 27th 2025 8:10pm. Whoever was running the 2nd window handing out food. Turned around and had scratched their butt deep down inside their pants, and then proceeded to handle food without washing their hands. granted the food was wrapped, but still nasty to say the least. I couldn't see a name tag but she was wearing a grey McDonald's shirt read more

I just went here to get a shake but I forgot every time I come by the shake machine is broken, so I got a mcflurry instead and they only filled half of the cup, I payed $3 for a full flurry not half of it. read more

McDonald's - a person holding a cup of coffee - Burgers Near Me - Jonesborough, Tennessee

My burger was PINKK like pink not just a little which i know may not be big deal to some but there suppose to be served COOKED and brown. Did not stomach it well especially being with child. read more

McDonald's - Raw burger - Burgers Near Me - Jonesborough, Tennessee

Well I have now went three times to try the chicken sandwich at McDonald's I've done spicy and I've done regular and then all three times the Patty is very small on the regular sandwich the one I just ate had literally no mayonnaise and three pickles and I almost burnt bun I've seen reviews online showing how great the sandwiches are I've given it three chances I will not give it no more very unsatisfied with the quality if McDonald's cares about their customers they need to start concerning themselves with what goes out their window, I would post the receipt but I did not get one they also need to listen to what's being ordered I asked for unsweetened tea with lemon I do not get women I have to go back and ask for women I asked for a large fry paid for a large fry and ended up with a half full box of fries this seems to happen a lot at this particular McDonald's read more

they forgot about our burger and sauces after they made up wait a good 10 minutes because they ran out of quarters.

Boy have I got dates on their lousy service!! 7/11/19 @ 4:00p,m on 605 Boones Creek, Jonesborough, TN. Got a Mcextreme Bacon Meal, sandwich with no bacon, took 2 bites before I realized, they take my sandwich back, hand it over to guy in kitchen before guy puts burnt bacon in a different container because he can't touch an eaten sandwich, no apologies from anyone, plus they can't give me any money back because they just switched drawers. VICKI needs to learn new customer service skills, Manager DEBBIE did apologize for everyone else, but she shouldn't have had to, LEARN CUSTOMER SERVICE SKILLS VICKI!!!!!!! Oh, yeah, I did get a full refund but told them to keep the sandwich. read more

If I could give no stars I would, my daughter and her boyfriend ate here last night and by the time they got home they were deathly sick from food poisoning. read more

I went through the drive thru and they was really rude keep rushing us and told us to pull up to the third window we waited there for 30 mins read more

The service is amazing. They are all so kind to me. They never mess up my order. The employees are very kind and calm in all situations. I went there today. They were all kind to me. My order was exactly how I wanted it. I didn't feel sick. They were sweet and caring. The managers are good with customer service. I love this McDonald's over all the rest of them. read more

A woman who looked like she may be the manager named Alexa waited on me after a few minutes. She was too busy flirting with what looked like a young homeless man. She was very rude and looked greasy like she hadn't seen a shower in a while. After another few minutes I could see my food was ready but once again she was too busy flirting with another guy to get me my food!! Really bad experience. Won't be back to this location read more

Poor poor service. Got home with only half of my order. Called and spoke to McDonald's shift manager who said it would be waiting, if I would come back and pick it up. Got there and order was still wrong. Manager argued with receipt, after I drove all the way back to pick up what I had paid for. Will not be going back to this location. Rude, unprofessional staff. read more

Not sure where to start. Over the years, this location has went from really bad to totally unreal. 1st, most of the folks there have a crappy disposition. I was there on Tuesday and used a BOGO Fish Filet coupon, which is the only time we ever go there because the food at McDonalds is so overpriced compared to the quality. One sandwich had cold fish and was hanging 1/2 off the bun in the box. The other sandwich had fish that seemed like it had been deep fried 2 or 3 times and was at least warm, but leather like. Then today, my wife ask me to stop by there and use the BOGO Big Mac coupon since it runs out next week. BIG MACSTAKE !!!!!!!! Again, unfriendly folks, cold burgers and fries, and we only live about 4 minuets from there. I get home, we open the boxes the burgers are in, and it looks like whoever constructed the Big Macs' had opened the boxes and set them on a counter and proceeded to throw the things together into the box from 6 feet away. What a mess, just a pile of food thrown into a box with no type of order. Through the years, I have complained at least 2 dozen times to management, even the office of the franchisee with very vague apologies and mostly excuses of training new staff. I did receive coupons for 2 free sandwiches in the last 15+ years for the dozens & dozens of sorry food and service. Thanks for showing my business matters. Guess what ? Pals' has great food, great staff, and reasonable prices' for what you get and the seem to really appreciate my business and in over 30 years, I have had 1 mistake on an order from there, and I just took the tomato off of my burger myself, yep, that's it, they forgot 1 time I ordered no tomato. learned my lesson, Pals' YES, McDonalds Jonesborough, NO MORE NO WAY !!!!!!!!!!!!!!!!!!! read more

made an order there and it was incorrect when I got home, called to take care of this and Justin, the manager would not refund my money- I had to drive all the way there again, I asked for the owner info and he said he jim davis - looks to owned be through j e davis enterprise and said he would not refund me not matter what and hung up on me Justin I have contacted my bank and stopped payment and will be contacting mcdonalds corp to let them hear our conversation read more

Im sorry to say that over a 3 year period, we kept hoping it would get better - it never did. Wrong food, missing food and cold food. Would love to provide dates but they fail to provide receipts too. read more

To keep it short. This mcdonalds is gross. I've had friends that work there and have told me about how unclean the kitchen inside is. How there was mold underneath their fryer and I couldn't tell you how many times they have messed up my order. I live about 15 minutes away which is far away enough to be very disappointed to find sauce and lettuce all over my sandwiches whenever you ask for them plain. French fries are almost always cold unless you ask for them fresh and even still they end up giving you cold ones still. Me and my brother went through just the other day and we're skipped twice so they could take orders from people on the other order lane even after waiting 10 minutes before them. Honestly if you're coming through jonesborough you're way better off going to the Pals or Taco Bell nearby for fast food. Both are always good and always fresh. Pals especially. Never had a messed up order from them in the 5 years I've been here. Taco Bell the same. Stay away from this mcdonalds unless you want to be disappointed or you want to be frustrated to find your orders half missing or just completely wrong. read more

poor service and watch your receipt you are upchared for many items kids meals drinks if you dont get coke you get charged 45 cents extra for milk when you ask about it mgt tyou up on whey brush you off call to store manager says its in small print on mene board and if you call there jc office you get the run around no one will talk bout the issue and get hung up on will never go back to this location poor service mgt does not care about customers read more