I rarely go to McDonald's, but stopped by after hearing they were offering pup cups for National Pet Month. When we pulled up to the Johns Island location, we were told they weren't honoring it and would have to drive to James Island instead. We had our dogs in the car and simply asked if they could put a little whipped cream in a cup (nothing complicated) but they refused. For such a small, easy request, this was absurd. We ended up cancelling our order and leaving. Disappointing experience, especially when other places are happy to accommodate something so simple. read more

I have never had such an awful drive-thru fast food experience, but I guess there is a first for everything. The workers were very rude. My order was incorrect, and when asked to add two items to correct it, two workers at the window gave me an attitude and denied one item to be added back on. I HIGHLY recommend traveling to another McDonald's if you are on Johns Island. read more

McDonald's - Burgers Near Me - Johns Island, South Carolina

I ordered an ice coffee with cold foam, caramel syrup,extra shot of espresso, cream and REGULAR SUGAR!! How dang hard is it to READ!!! I took a sip and said let me go to a spot that can fix coffee... freaking coffee right! This hasn't been the first mess up with this particular McDonalds but dammmm!!! And I wasn't turning around for them to screw it up a 2nd time!!!! I guess if it has to be customized they can comprehend. I hate to write bad reviews but damnn yall need to do better!!!! read more

Closed when they were supposed to be open. A bunch of employees standing outside at 10:50.

This must be one of the worst McDonalds in the country! Absolutely horrid service, sometimes you wonder could it be any worse and the staff there will not disappoint it will be worse! read more

Place stinks. Can't hear orders and messes them up. Ordered Bacon McGriddle they removed the egg and cheese without being told to.

A busy place, even at 1:00 PM, situated at the corner of Maybank Highway and Bohicket Road. There are two drive through lanes, with only one operating when I came for lunch. We'll, inside I went, after going around the restaurant looking for a parking spot close to the entrance. (Yes, too many folks are wanting the same closeness, which I have not sought on other visits.) The layout of the parking area does not allow for someone to park closer to the entrance way except about six to eight parking spots (all occupied) and that is it, with the remainder of them far on the other side close to the drive-in window where it is probably a bit dangerous to park there and then try and walk through the vehicles backed up for the drive-thru. Horrible planning. Go inside and you are faced with four (4) kiosks where you can input your order and pay with a credit card. The only advantage in doing this is that the last time I was here I found that you can have a small water for free. Yes, for zero cents and zero dollars. As I ordered a chicken sandwich previously which unfortunately had so much mayonnaise oozing out of it that it was getting all over my hands I decided to go for a hamburger. Guess what? Again, there was mayonnaise oozing out. It seems to me that this McDonald's loves slathering thick quantities of mayonnaise, which seems to be what other McDonald's in the chain do. Why waste all that mayo? Ycch! Thus the parking lot layout, the desire for us to use a kiosk and not a human, and the excess mayonnaise certainly is worthy of the loss of at least one star. read more

Girl at the window had a bad attitude. We had a coupon for a free sandwich and were charged for it. Girl at window was not helpful and reluctant to involve the manager. The manager showed up at the food window and got into an argument with us about our free sandwich. Finally gave us a 5$ bill to help make up for $7 sandwich. Terrible experience. One of the ordered sandwiches was made wrong. read more

I came in the drive through and was yelled at for not hearing the lady asking my order. after apologizing for nothing I did, they proceeded to get my order completely wrong when it was correct on the receipt. I ended up paying 25 dollars and getting half my food. I let them know about my dairy allergy and asked politely not to put cheese on the burger just to find an extra 2 slices. read more

Place just stinks. They'll have two drive-thru lanes open with the same person working both so it doesn't speed anything up. The kiosks inside have been broken and not functioning the last 3-4 times I went there. The drive-thru workers are also impatient and they act like its annoying to have to tell you they're out of stock of something (which they're out of stock of everything all the time). we got little notices in our bags a month or so again saying they were refurbishing/reopening and nothing has changed. There's also a bag of dog biscuits that sits behind the drive thru people for some reason Orders have a 50/50 chance of being wrong. It's just a miserable experience but considering how few fast food options are on the island for a quick lunch it will continue to get a lot of business read more

Doesn't honor survey codes for BOGO any sandwich. Lobby not open during normal business hours so I can't use their Kiosk. And the BigMac is a joke.. it's small as hell with hardly any meat. read more

McDonald's - Lobby closed, middle of the day. - Burgers Near Me - Johns Island, South Carolina

Went through the drive thru, kind workers they complimented my hat. They forgot my ranch however so I went inside and the manager was out front and I was like hey yall forgot my ranch can I get 2 ? You get 2 with a meal first of all. And she was like you can have one. Okay great now I can eat 5 nuggets with ranch and what about the other five? I got ketchup but it wasn't the same. Anyways to that manager I hope you suffer a minor inconvenience like you have put on me. read more

Staff not the friendliest, but food did come out hot and fast. Clean inside and plenty of seats. read more

Cold and soggy fries with no salt, onions on 2 burgers (which were poorly cooked) that I asked for without read more

McDonald's - Burgers Near Me - Johns Island, South Carolina

Slow, typical poor management. Can only handle one order at a time. Pathetic. Thought it would be quick, wrong! Very sad, very poor. Understaffed, uneducated, saps. All this for mediocre food. read more

A standing joke with this location. Here's my order: Quarter Pounder w cheese Small fry 6 McNuggets 1 small iced coffee with cream and sugar. What I got: Quarter Pounder w cheese Small fry No McNuggets Hot black coffee It's always, always wrong! read more

I had to wait 10 minutes for my food, then when I finally got it, it was cold, so I'm not sure why I was waiting so long. The unsweetened tea I ordered had some milky substance in it, not by request of course. They also forgot to give me the Splenda I specifically asked for, but that didn't matter since I had to throw out the milky tea anyway. The fries weren't salted. The nuggets tasted like they'd been sitting there for hours getting stale. This was the worst McDonalds experience I've ever had, and my expectations weren't high. UPDATE: just went here to give this McDonalds another shot. I sat in the curbside pickup for 15 minutes before they finally brought the food. I should've checked the bag. When I got home, the 20 piece nugget was missing. I called 3 times to see if they'd add my name to a list so I could get them next time, but no answer. So I drove back, asked for them to remake my cold food, was told to ask the manager, and when I did the manager didn't say a word, looked annoyed and walked away and never came back. That is the manager??? Really?! read more

McDonald's - Wtf is this milky tea??? Garbage. - Burgers Near Me - Johns Island, South Carolina

absolutely horrible service. went through the drive through to order, asked to make the happy meal fries a medium. before we could even finish asking we got a very rude "no." from the speaker. our order was messed up, gave us an extra chicken sandwich instead of the fries that came with it. we told the girl at the window and the manager came up being very rude and seeming annoyed that he had to fix it. nuggets are still gummy but edible. management and service is straight trash. read more

A city month removed & now I'm back into a slower and more calm pace -- but I still try to choose the more expedited way to get my order in my hands. Walk in or Drive Thru. My instincts prove completely unreliable once again as I sat in that 'dern Drive thru line for what seemed like an eternity. McDonald's A Team was working the Walk in counter this morning, trainees to the Drive up. It's not actually a Drive thru until you have received your items, counted your change and proceed off the property -- I've still not Driven Thru -- fifteen minutes and rising. Deep breaths into and out of the personal bagpipes: The coffee really has improved since the days of those little white non-biodegradable cups with those white stirrers and the white packets of noname sugar. The Egg McMuffin Biscut still ranks at the very top of my fast food favorites. I know I'm gonna feel crummy after I eat it, I know I'm gonna feel guilty after I eat it, I know I'm not making my doctor proud -- but sometimes ya GOTTA ignore the cons and focus on enjoying the taste of the pro. read more

So I find it funny that you charge for sauce but I can deal with it. What I Can't deal with is the price changing every other day!!??? And then we I handed her my card to pay for it they charged me for a hashbrown for $1.65!! and said "they charged you for a hashbrown do you want it"?? yea!! They are changing for sauce and taking the money!! Crooks read more

We showed up 30 minutes before close. All of the lights were on and ppl we're still inside. They refused to serve us

I actually really like this McDonald's location on Maybank on John's Island. They do a really good job for what they are and provide food quickly when you are hungry and need some. The service here has been consistently excellent and my order has arrived quicker than I have expected more times than I thought it would. This McDonald's seems to be clean and well managed on a routine basis and it is good to have a McDonald's you know is going to be good no matter when you show up. read more

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It's still amazing that this place is still showing "McDonalds on the bldg. We are long time Johns Island residents. We have hoped that this place would eventually get the proper training or at least the proper management. Constantly getting orders incorrect, trying to turn it around to seem like the customers are wrong. That "thing" at the drive through is absolutely horrible. She has been there for ever, so I know if they could get better "customer service" minded people, she would have been long gone. I would never go back, but my daughter likes the chicken nuggets. Inside or drive through is just irritating. The previous owners were a blessing. read more

The customer service at this location is terrible I waited in the drive-through for 20 minutes when I got to the window and receive my food which was the wrong order she snatch the bag back with an attitude and when I ask for acup of ice she told me I had to get back in line at the drive-through for a cup of ice I would never go back to this location. October 10 9:30 AM read more

This place is always slow and messing orders up. Couldn't get a ice coffee because they forgot to turn the machine on.

I could wring the oil out of my fries like a rag.cold and soppy wet with oil.The service at this location is consistently bad.my 8yr old likes McDonald's and since the nearest one besides this is off the island I've been privy to the constant cold,missing(yes 9/10 times you will be missing some of your order)and just plain bad food.But This is it.this will be the last time this location gets our money.The Johns Island McDonald's is officially banned in our house! The private owners have had a useless # up for years but no owner can ever be reached.if we want better service and food on this island we all need to stop giving this store our patronage.Johns Island deserves better. read more

McDonald's - My cold greasy French Fries - Burgers Near Me - Johns Island, South Carolina

Horrible costumer service. We ordered something and they made it completely different. The employees were EXTREMELY rude. Do not go here if you want a certain order. I ordered a cheese biscuit and I got a freaking egg cheese biscuit. Please listen to what your customers order. :( read more

Places a mobile at 10:25pm. Got there at 10:30 and to my dismay there was not a soul in the store. Waited at drive thru for 20 minutes and no one showed up. Canceled the order and then even more depressingly taco bell said they were closed as well. After a short cry I drove 20 minutes to cookout. What a shame mcdonalds read more

Genuinely the worst tasting McDonald's I've ever been to. Nice people, quick service. The food just tasted like *ss

There is no excuse for the level of service you receive at this location (Maybank Hwy & Main Rd.) This review is not based off of one bad experience, it's based off of several consistently bad experiences. Before we get into the grit of it, let me say, not all staff members here are bad. However, I do think most here either do not care or have picked up on bad habits from others. The drive thru: More times then not you will always find a orange traffic cone blocking off one of the two drive thru lanes for whatever reason. Maybe it's not working again today or maybe they only want one row of vehicles to cut down on the issues they have. In general... The Drive Thru is a duel ordering set up that alternates vehicles into a single lane for speed and efficiency. While in theory this sounds like a good idea, the design fails at this location. Cashiers often confuse the vehicles and orders. I have on many occasions been asked "what was your order again". Once I pay for my food and advance to the second window, I'm still handed the wrong order. Other times after paying and moving to the second window, I am then asked to pull forward while my food is being made. I'm not impatient by any means but after sitting for 15min waiting on two regular hamburgers I have to wonder if I've been forgotten about or not. The parking lot in general is pretty awful. The pavement shows oily, greasy track marks from the back door to the dumpster and could definitely use a good pressure washing. The shrubbery is over grown in areas and looks like they only care to maintain the bushes right at the entrance ways and near the building itself. Everything else seems to have grown wild and in my opinion seems dangerous. Trash can often be found overflowing from the trash cans and spilling onto the ground. The smell of rotten food hits you in waves as you sit under one of the shade trees outside to enjoy your meal. Did I say loitering? You will almost always see some employee hanging with their friends around the building. I understand people take breaks and go on lunch but I have left and a hour or two later drove back past and see the same group huddled up outside in the same area. It's off putting and looks sketchy. Inside dining: Inside dining is so bad I no longer care to go inside. The tables are often soiled with ketchup, spilled soft drinks, various dipping sauces and who knows what else. I have seen dead bugs in light fixtures, bugs on the window sills and even crawling from napkin dispensers. Over powered by the smell of garbage when dining inside is also common. So disgusting! The restrooms are always, always, always gross. Unflushed toilets and urinals, no hand soap, always out of paper products. You can commonly find human waste on the floor and toilet seats at any given time. The staff: With the exception of a few people, I find the staff to have a very "who cares" kind of attitude. There is a lot of horseplay behind the counter and in the kitchen. I've seen first hand where an employee get in a managers face about something and then it became a loud outburst the entire dining area could hear. If you ask for something after your transaction is finished you normally get someone sucking their teeth at you. Food often takes a long time to come out of the kitchen which ultimately holds up the entire operation and even if you ask about your order, expect some side eye. The Management: The management here is practically non existent. The owner himself pulls up in his sports car and either double parks or parks in the middle of the road making it difficult for patrons to exit the parking lot with ease. I've spoken to this gentleman before in the past because I was short changed and complained about my experience. He pulled the money from the register and slapped it down on the counter top as if it was something I did to him personally.He shows this behavior to his staff and his staff follows his lead. Overall, this McDonalds is in dire need of a intervention. Lots of issues need to be addressed. I question the overall sanitation and that alone is enough to keep me away from this location. I would like to see several "unannounced" visits from McDonalds corporate office in the future to see and address what is happening at this location. It would also be nice to see more visits from DEHEC. Do I recommend this location! ......HELL NO!!! For more reviews please follow me and give me a positive rating as a reviewer. I plan on covering more places in the near future to help your experiences become better ones. Thanks for reading my review. read more

I love McDonald's and enjoy reviewing them too for some reason. I guess I want to have a massive McDonald's review list. Wouldn't it be amazing to have reviewed 100 McDonalds'? Have driven by here a billion times but finally stopped here last week. First off, the staff was very friendly. They had switched to lunch 10 minutes ago but switched the menu back to breakfast because my dad said he was disappointed we missed breakfast. There was a huge picture of a sausage biscuit on a billboard earlier in the drive and we had been salivating for one. So that was very nice of them. Even nicer, they let me get a sausage biscuit with a side of fries in place of the grossio hashbrown with no extra charge. I also liked how they actually mixed the cream into my coffee instead of handing me half-and-halfs. I don't mind putting the half-and-half in myself, but it was nice to not have to. Another plus! The inside seating arrangement was really small and weird, and for some reason my sausage biscuit did not taste as good as the one I usually get at the McDonald's near my work in DC. Not sure what it was. But not a huge deal. read more

We waited in line at the drive through for over 20 minutes. The lady couldn't understand our order and we had to clarify it repeatedly. This location is ideal for stopping on our way home from the beach, but we will not stop here again. Ever. read more

Went to this mcdonalds and ordered a couple of frappes, paid at 224pm took 17 minutes got get the drinks. They were partially melted when they were finally brought out. Terrible service!!! read more

I came here after running the Kiawah Marathon. At first the experience was okay... but after I checked the bag for my food I noticed that there were no sauces and one of our french fries was missing. So I asked the woman at the window for some sauces and told her that we were missing a fry, no big deal, people make mistakes. She gave me the dirtiest look i had ever received and went and got who I assumed to be her manager. He walked up and looked at me like I was insane. So i told him "Hey I'm sorry to bother you but we ordered 3 meals and we only have 2 fries." He then said to me "Calm the f*ck down. Stop acting like that". This is UNACCEPTABLE. I was in no way disrespectful or demanding I just wanted the fries and to be on my way. After giving us our fries we left. We checked the bag... NO STRAWS. My daughter ordered the 2 cheeseburger meal with a sprite. She was starving after running that morning so she decided to go ahead and have one of her burgers in the car. When she opened up the wrapper there was a bun and a patty, no toppings, no condiments, NOTHING but a bun and a patty. She opens the second burger to also find no topping and no condiments. I normally wouldn't write a review like this because I don't know what's going on in someone's personal life or if they had a really awful customer before me but this treatment was ridiculous. Cussed at, missing food and plain burgers. Please don't stop at this location, just drive the extra 20 minutes to a different one. read more

The worst service. Wrong order, did not get the real order till 10 minutes later. Tried to charge me for an additional item. Will not go back to this McDonalds! read more

I was so glad to find McDonald's after having no wifi service... BUT Wifi sucks, dead flies in the lamps above the food table and the customer service is missing. read more

Friendly serviceAnd they have dog treats at the drive-through window for your pet there maybe long line because it is really the only fast food place to eat on Johns Island and I have to brag on their iced coffee French vanilla with the extra espresso it is so yummy the owner of the McDonald's tries really hard to make it the best read more

Typical McDonald's food with a horrendous wait time at the drive thru. I'm not talking about being busy, I'm talking about 5 minutes between serving each car. Inexcusable for a fast food restaurant. read more

Worst. Service. Ever. They get too backed up and have a bunch of pissed off people, read more

I don't stop in at McDonalds often but the in laws wanted a fish sandwich when we ran into town from the tea plantation. We thought we old stop in here quick since we were in a hurry. Oops this was a slow cooked meal. It took over 10 minutes to get our fish n nuggets for the little one. The guy at the counter then leave them sit after they were in the warmer like he forgot. Then he places them in a bag and drops the bag to the floor. No comment from us since we just wanted to go. It wasn't all that cheap either at $3.50 when 2 up north go for that price. Go to Subway down the street for speed or plan ahead and ack lunch if heading out to the tea plantation. read more