I'm a regular at this McDonald's--pretty much every day, and sometimes twice a day. At this point, I probably need my own parking spot. I always order through the app, and my orders are rarely simple. My Big Mac alone can turn into a small construction project: add this, remove that, extra this, light that. Somehow, they get my custom orders right most of the time, which I genuinely appreciate. I normally don't even go inside unless something is wrong with the order, but when I do, the restaurant is always very clean, nice, and welcoming. If there's ever a mistake, the staff is polite, apologetic, and takes care of it without making it a big deal. For anyone who uses the McDonald's app and likes to customize their food, this location does a really good job handling those changes. Great service, clean restaurant, and consistently good experiences--that's why I keep coming back. read more

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asked for a mcrib not a mcbbq sandwich. I called the store but no response definitely not going to order from this mcdonald's ever again. read more

McDonald's - McRib - Burgers Near Me - Inman, South Carolina

The food is McDonald's. The service was bad. But only because all of the kiosks were out of order but one. And the one that wasn't out of order didn't accept a card. And when I GOT IN LINE to the cash register. No one came to us. I don't blame the employees. I blame the system. There is never a person at the cash register to take orders or to correct orders that were filled incorrectly. I've spent 45 minutes waiting for someone to come and correct my order because McDonald's is too terrible to pay someone to stand up front and do so. And btw the ambiance is terrible. It's dirty and sticky with crumbs laying on the tables and seats.. DONT GO TO THIS MCDONALDS on 11961 Ashville hwy Inman sc read more

This McDonald's was a mess yesterday. The place was gross inside, the fries, burger, and apple pie were cold. The teenagers working there couldn't care less about their jobs. They didn't get the order right and to top it off my son had to stay home sick today with stomach problems. I should have known better. $30 for a fast food nightmare for 3. There is no pride whatsoever in this McDonald's. read more

Do not come to this location they will never get your order right even with an online order, the staff is also very rude

The service was ok. When we got to the window to get our food, they had to ask what our order was? Also, the order window was making some noises that were not great. The Ambiance was not amazing. When i got my McFlurry, IT WASN'T MIXED. It was just Oreo crumbs on top of ice cream with no spoon. Avoid this McDonald's if there is a better one nearby read more

So bad I hate the food and I had to go to the hospital when I ate a "French fry" and I choked

Burgers are typical for McDs but lately my large fry orders have been delivered more like a medium fry and it seems to have become there habit now. Not happy! Customer service is hit and miss. Sometimes it's great but not today. Drive thru workers did not seem to care. I know fast food restaurants are not hot jobs but at least hire people w/ some sense of pride in their work. read more

McDonald's - My large fry straight out of the bag. More like a medium and hate I paid for large - Burgers Near Me - Inman, South Carolina

This is the worst McDonald's ever yesterday I went through the drive thru and I was orders and I was interrupted and told to pull up and I politely said ma'am I'm not finished and the person said than keep talking and I decided to let it go until I got to my destination and looked at my buttermilk's crispy chicken biscuit and the biscuit was stone hard and I couldn't even eat it so I called and asked to talk to a manger which her name was Victoria and I told her about my biscuit and my rude drive thru vist and she told me to come and get a new one the next day so today is the day thinking they would really make sure my biscuit is good this time and the picture I posted is what it looked like the biscuit wasn't even together like why can't they get themselves together ! They never give you what you ask for and they always have nasty attitudes I'm completely done with this McDonald's!!!!! read more

McDonald's - a chicken nuggie with a bite taken out of it - Burgers Near Me - Inman, South Carolina

Large fries not even half way full I asked for sprite they game me water. I would rather drive 5-10 min more to get better Service don't go it's a waste of money. read more

Every time I go through the drive thru at this McDonald's the staff is friendly and accommodating. They get the order correct and out as fast as possible. read more

McDonald's is always my first choice of a fast food place to eat. The Inman one is always clean when you go inside. Super fast service. Drive thru is fast unless its lunch time then it takes awhile. Workers are always super friendly read more

Stopped in for a large coffee. Kid at register got it quickly. As I was walking out I realized it was awfully light. Opened it and it was only 3/4 full. Went back and asked him to fill it. He did - with coffee grounds. read more

I was really hungry so I stopped in with my buddies and I ordered a 10pc Chicken nuggets and they were raw on the inside, you would never know unless you check the inside. read more

This particular McDonald's will get your order wrong about 70% of the time. So check your order before you leave.

when I went through the drive-through I asked for extra ranch and the employee told me do ask at the window so before I paid for my meal, I asked for extra ranch and another employee said I should ask at the next window if I don't want to pay for it. When I went to the next window to pick up my food I asked for extra ranch like the other two employees told me to she told me "to be honest, i don't wanna go and get it". like please karen the other workers told me to ask here and i'm not going to wait for the non lazy employee. next, i ordered a shamrock oreo mcflurry. she gave me a shamrock shake and i told her politely "this isn't what i ordered. i had the oreo one". and showed her my receipt. she got mad at me for her messing up my order and told me "just keep it " and i had to wait 5 minutes for a shamrock oreo mcflurry that wasn't mixed after having the window slammed in my face. i know mcdonald's had their ups and downs but i've never experienced such bad customer service. read more

No no no no no. Service was horrible, the workers got my order wrong three times. Aswell as gave me stale food. Do NOT go here!

Worst service ever! Someone needs to take charge of this place. Wait in line then send you to a mobile order space for 8 minutes. No thanks

I'm basing this review totally on the customer service at this location. Me and the couple friends I was with (on our way to Hollywilds) made a stop here since one of my friends was in dire need of caffeine as well as this probably being the last time we could use a bathroom before our trip to Hollywilds. We just picked up various forms of iced coffee and was drinking our products outside. I finished my product and wanted to throw up my cup and noticed a trash receptacle nearby (note - not a trash can). My friends were already in the car ready to go and I went to ask the two workers outside if I could use the receptacle since it was not technically a trash can. The one worker seeing my friends were ready to leave had offered to take my trash for me. Never thought I would get this kind of customer service from McDonalds! read more

You know what your going to get at McDonalds. Its not the ideal place to go but its fast and affordable.

If you want to eat something that you DIDN'T order, this is the place for you ! This is the third time that I have made the mistake of coming here, placing placing an order, and getting the wrong food ! The only reason that I'm leaving one star, is that there is not an option to leave ZERO or even better, a MINUS option ! Avoid this place at all cost !!! read more

Every tIme I go to this McDonald's my food is never fresh. I've only ever had one burger from this location that actually tasted fresh. The patties are always dried out and taste like they sat there way past time for them to toss those out and make new ones. I've specifically asked for my food to be made fresh before since it never is and I still got a dried out crusty patty. McDonald's is one of my favorite fast food restaurants but the food quality at this location is a huge let down. The staff is nice which is always good, but when I order food I'm paying for fresh tasty food, not McDonald's customer service. I've worked in a restaurant that would kick you off of grill if you let patties sit too long. Me and my girlfriend got lunch here on Christmas and we both got too sick to actually enjoy Christmas or do anything. If food quality was controlled I'm sure that this review would be 5 stars (Including customer service) but the food isn't fresh enough to eat here so I didn't account for service in the star-rating of this review read more

I ordered 2 double hamburgers... I got one correct then the other was just a single, and they're not even busy. This place is in some serious need of new management. I'm never satisfied when going to this McDonald's. read more

I've lived in Inman for over 15 years, so I have quite a bit of experience with this particular McDonald's. The customer service is hit or miss, however the customer service during weekday mornings is usually pretty consistently quick, and as friendly as it can be for a fast food restaurant. My one star rating as of this review is based solely on my experience using the drive thru for breakfast this morning, 08/02/2015. Unfortunately the quick and friendly service which is usual during weekday mornings as mentioned above, is pretty much nonexistent during the weekend. Service. Regarding my experience today, service through the drive thru was poor. I got in line to order at 9:07am and didn't even get to the speaker until 09:13am (6 minutes). After placing my order, I arrived at the first window at 09:20 (7 minutes) to pay for my order. Things escalated a fraction after that point, and I was at the pickup window by 09:24 (4 minutes). At this point, I had been in line for 17 minutes. I hadn't ordered much food, and the bag was presented as they handed the first of two drinks out the window. I took the bag, and asked for a drink carrier, as I was alone, at which point I was told they were out; frustrating but not the end of the world. After a total of about 60 seconds at the pickup window, I was on my way home, altogether spending 18 minutes from start to finish. Throughout this time, I interacted with two individuals. Neither was rude nor impolite however neither was overly friendly. Perhaps my expectation is a bit much, but a little extra friendliness can assuage a poor situation when something is preventing quick service. Quality. The order consisted of a steak,egg, and cheese bagel value meal with a large unsweet tea, a bacon,egg, and cheese McGriddle, one sausage biscuit, two oatmeal cups, and a large ice water. Overall the food was good with the exception of the bagel sandwich, which had apparently been prepared for sacrificial worship rather than consumption since the bagel was burned to a blackened crisp on both sides, and then served as a sandwich by mistake. I consumed the burnt offering, only because I was hungry with no other options at the time, while regretting that I had wasted money on the sandwich. The hash browns were not overcooked, but were bitter as though the shortening had reached its ultimate cooking life, or at a minimum needed to be cleaned/filtered. Value. The overall value was questionable when paired with the quality of the sandwich received, the bitter hash browns, and the overall service time of 18 minutes. McDonald's can and should do better. read more

The workers didn't welcome us as we walked up to the register and they just stood there waiting for us to order. It was pretty uncomfortable, because at other fast food places you're usually welcomed when you walk in or at least at the register. My best friend and I ordered a McDouble meal, but she added tomato on hers. When the employees handed out the food, they got snappy at each other and then asked my best friend if she got the one with tomato on it. She obviously didn't know, because she had just grabbed her tray. The food was pretty good, but the service wasn't. read more

Once again, I went to this McDonalds since I LOVE sweet tea and it's close to my office. Problem is: MOST of the time either the sweet tea isn't sweet (at all) OR it's sour. This last experience I ordered two teas. (I now taste them before I leave the window because the track record is so bad.) One was sweet and the other UNSWEET so I told the lady that seemed angry that I had an issue (like I was pleased) and turned around tasted the tea and refilled the cup and gave it back to me again, UNSWEET... I told her again, this went on THREE times over the same glass I swear once she even handed me the same cup and changed nothing. This morning, against my better judgement, I stopped again and tasted the tea before leaving the drive thru it was barely sweet but I didnt have the time to deal with it again... and on top of it the "employees" thought this was funny and they were rude about it... McDonalds has launched this HUGE campaign about their tea... At least make it consistent... and if you cant then be APOLOGETIC and FIX the problem without the unnecessary rudeness to the customer.. You should be embarassed!!! read more

This is the best McDonalds you will find. Service is excellent. I would suggest checking your order before you leave for accuracy though.