I've only ever been through the drive-thru at this location which takes a long time every time, esp during peak hours. Pretty satisfied with the taste and hotness of the food. I'll keep coming back due to the convenient location of this McDonald's. read more

McDonald's - a view of a gas station from a car window - Fast Food Near Me - Indianapolis, Indiana

I ordered a mobile order 30 minutes before they closed and they refused to make it! Do not come here unless you want your money stolen and horrible service. read more

DON'T ORDER AT THIS MCDS !!! As usual this Mc'Donalds never gets a order done correctly. The food was dry and It was definitely overcooked. And as usual the employees have the bad attitudes and the same female employee is at the window taking orders with a bad attitude. It's insane to see how this McDonald's gets worse. read more

Ass the happy meal burger is a piece of paper and tastes pretty good but I good eat like 10 of those so now I go to in-n-out hahahahahahahhaahah L-Bozo read more

McDonald's - Your food - Fast Food Near Me - Indianapolis, Indiana

This McDonald's is pretty terrible. We sat at the drive-thru speaker for about 10 minutes before someone took our order. While I definitely understand they were busy, it seemed excessive. It should not take around thirty minutes for two sodas, only for the person to say they didn't know which drink was which. Do better. read more

This is the most unprofessional workplace I have ever been too the manager refused to give me my money back could not get my order right I literally left the food on the counter and left Do Not Eat here !!! They need to all need fired!!! Honestly Negative ten stars they should be ashamed of themselves (pathetic) not one person did there job right 45 mins and no food!!! read more

This location could not care less about customers in the lobby. We waited over 15 minutes for our food. Another guy waited 10 minutes for only a coffee and they finally made it after he asked for his money back. No drink machine in the lobby so we couldn't even grab our drinks while we waited even. read more

Theeeee slowest McDonald's ever!!!!! We pulled in and got excited because the drive thru line was not that long. It was very deceiving. We have been in the drive thru for just under 30 minutes. Why are we still here u may ask?!?! ..... because we were trapped in the drive thru and now they have our money! I'm not quite sure why it is taking this long. Even if they had to drop fries, they should have been done by now. When we got home and my daughter went to eat her Big Mac THERE WAS NO MEAT IN THERE! Like a Big Mac with NO MEAT! This warrants a call to corporate! If I could give them 0 stars I would! read more

Never gets the order right! I don't care how busy it is, it's not that that hard to get 2 sandwiches right, every time!! If your illiterate don't work where you have to read, it's not my problem. All you have to do is read the ticket and make sure the food matches, a 2 year old could do better with a matching game, and they definitely can't read!!! read more

I have been living close by this place since last year every time I order they mess it up an they are very slow when it comes to waiting for your food depending on who is working up there sometimes you will wait up to 40min on your food an still have missing items.Oder today an it's my final straw I will not be coming back ever. They don't even answer the phone most of the time. Worst McDonald's I've ever been to. i'm not exaggerating it really is. read more

The workers at this establishment they so rude to the customers!!!! Especially the black lady with tread's. She's always telling customers if they don't know how to read ?? Ordered at the kiosk. This side of town is known for different people from different countries. Some people they really need help ordering!!! I hope this review gets the attention of the owner. read more

This is literally the worst Mcdonald's I've ever been to. I sat in the outside lane of the drive thru for 15ish minutes while the inside lane went through 5 different cars. I ended up pulling up to the window to tell them I have been waiting and no one has helped. She said "ugh." and shut the window. I ended up getting my food and it was fine. But terrible terrible service. The ones handing me the food at the second window they were on their phones taking pictures of themselves before making sure their customers got what they paid for and moved the line along. I DO NOT recommend this location. read more

No one ever leaves good reviews on fast food restaurants. Just here to say that this location is really clean, especially the bathrooms, has fast service, and the employees are really kind as well read more

2nd day in a row they don't have iced coffee. The man running the drive thru is rude. I pulled up his greeting was "go ahead" this location is not professional at all. When this man runs the drive thru normally you can expect long wait times, food and drinks not being available. This is consistent every week. read more

We order in drive through because they locked the lobby up by 9:30, we wait 30 minutes to be told 'all the food is fresh' (isn't it supposed to be??). And we check. We're minus a fish filet and my mushroom & Swiss is a bacon cheeseburger and my fries were cold (fresh??). My son walked up to the window so we wouldn't have to wait in drive through again. He's told the mushrooms looked burnt so that's why they gave me the bacon burger instead. Newsflash: I I'd not pay +$5 for a bacon burger! They give him a sauce for me to add to it (taste like a mustard sauce, not mushroom!). Gave him the missing fish filet and then another employee jumped him because we did not go through the drive through again! For THEIR mistake! As he got back in my truck I took a bite of the fish filet...cold! This kind of stuff is what I think of every time I hear the argument that McDonald's employees 'deserve' $15/hr. Until you can serve the correct food in a timely manner and all the food be the temperature it's supposed to be at, you are vastly overpaid! read more

Fascinatingly slow. I was the second car in line and waited 20 minutes before giving up.

DO NOT GO TO THIS MCDONALDS this is some of the slowest service I've had at a McDonald's so this all just kinda sucks. none of the workers are moving with any kind of urgency, and it's very aggravating to be able to look in the window and see them just s l o w l y swiping my card and s l o w l y grabbing the drinks ugh my god this is terrible update: we left without the drink because it took five minutes before we just left. this is the worst McDonald's I've ever been to. read more

McDonald's - Crazy long line - Fast Food Near Me - Indianapolis, Indiana

I can not believe I am eating here! It is 1am and there is no food anywhere. It is times like this I miss home. The kid at the drive thru was a little jerky to me at 1am but at this hour he has to deal with drunk people...I was just exhausted after working all day and did not need attitude. I ordered a burger and he said, "Medium or Large?". I then said, "I don't understand?". And he kept saying, "Medium or Large?". After 4 times you might want to create a new sentence. He was referring to a Value Meal...which I did not want. I only wanted a burger. McDonald's just doesn't get it that I don't need any more fat for 85 cents...just give me a burger. I then had to wait 7 painful minutes at the window while my burger was being cooked. Longest I've ever waited for McDonald food. On the flip side it was the first time I ever had a steaming meat patty from McDonald's. I had to let it cool down. I got the Angus burger and was not really impressed. Sorry I wasted my money. I thought the onion would be fantastic but it was way to over powering to be enjoyable. The burger and Service were complete unacceptable. I will never come here again...because I do not live in this city. If I did live here, then I would move because of this place. But I wouldn't have to move far because there were like 2 more up the road. read more

McDonald's - Why is this taking so long? - Fast Food Near Me - Indianapolis, Indiana

The service was horrible they never give you your receipt and they are never active, they never talk to us in a kind way

Very unprofessional. Lady at the window was rude and shouldn't be working the window. Horrible service

Absolutely frustrating. Ordered from kiosk and wanted to pay with cash. Took 15 minutes to get an employee to the front counter. They didnt even know our order. Had a full kitchen of people but still took almost 45 minutes to get our food. And our drinks were incorrect. It wasn't just us either... there were a few other folks that were dealing with the same issues.... and they also ignored us whenever we asked for a receipt. Worst Mcdonald experience ever... read more

Worst service ever! I literally just sat in line for 30 minutes for 2 drinks. Had I not been treating my daughter to a chocolate shake, I would've gotten out of line at my first opportunity, as the line didn't move for 15 minutes! Then we weren't even given straws. I realize being eco friendly and requesting straws is a thing now, but what?! read more

I don't understand how they ALWAYS get my order wrong, I always always get it wrong either they do the opposite of what I tell them or they give me a completely different order ! I get if they get it wrong once but it's every single time read more

I just don't understand how I get the wrong order every single time I don't check my bag before leaving. Why would someone want hot sauce with a McGriddle? There should be some kind of brain power that tells the order taker they're misunderstanding the order. But no... instead of sausage burritos I have McGriddles with hot sauce on the side. It's almost comical at this point lol. I placed this order in the lobby so there was no screen to verify. I messed up by not asking for the receipt and reviewing it either. At least my iced coffee wasn't disgusting. read more

So I felt the need to stop and get me a medium coffee at this Mc Donald's on West 38th st the Customer service here is a complete joke . The lady hands me my drink I said this is a medium she said yeah it is and rolled her eyes at me and closed the window on me when I was about to say something else. I've said it million times before if people who work at restaurants don't like there job they should quit. I have zero tolerance for BS when it comes to Customer service read more

McDonald's - a coffee cup on top of a cooler - Fast Food Near Me - Indianapolis, Indiana

I don't like to be negative but this place so far has screed my order up every time. Staff are not friendly and parking lot is decent with only 1 or two potholes. read more

This McDonald's is absolutely horrendous. Ordered a the kiosk and needed to pay with cash at the front. It didn't print or give us a receipt and waited to pay for At least 15 minutes. Still no receipt even after asking. They continue to come and ask us what we ordered and if we had a receipt. Watching people that had come 20 minutes after us get their food before us. No one in the back was rushing or working to get food out. Even when getting our food. There were things missing and or wrong. read more

They were super rude, they got our order wrong and when we told them that it was wrong she had an attitude. The facility was really dirty and the employee had her cellphone and charger hanging out. Customer service was horrible. Hairnets would be nice and the service was too slow for a fast food restaurant. They charged us for food we didn't even receive. read more

Worst Mcdonalds... slow service, impolite, condescending and rude customer service and to top it all there is always something broke or out of something. Worst thing is they know they are providing sucky service and they love every minute of it. read more

I am never impressed when i go to this McDonald's the worker's are not customer service friendly.....i think the prices at this McDonalds is priced high than some of the others i have been to...I stop at the McDonalds on 82nd street and their muffin tops i normally get is 2/$1.49 but this McDonalds they only had one left and it was $.89......i usally get a sausage burrito and at other McDonalds it's $1. But this one it was $1.39..... welp.....i just suggest they just need to be more customer friendly read more

Got there at 11 thru drive through and they attended us till 11:25 and on top of that they say there isn't any coffee or ice cream or anything containing that. read more

Your average McDonalds. I've never personally had a problem with wait or quality of food through the drive thru but perhaps it's because I go during off-peak hours. I will say however, this McDonalds stands apart from the rest because they're one of few that offer biscuits and gravy with their breakfast menu and it's surprisingly really good! read more

Figured we'd give this one a shot from Uber Eats since the wastes of Oxygen closer to 465 are literally the last people that should ever bear offspring. This location is no better. Apparently this lot can't even use a timer properly as everything was cold and extremely undercooked. The best thing about the meal was the Sprite, which was obviously not what we ordered. Give yourselves a round of applause, at least breathing is involuntary. read more

I want to say that this McDonalds is amazing! Its clean, the employees are not only friendly but our order is always right! I live in the Danville/Avon/Plainfield area and I wish you would train the McDonalds there! I have ordered thur the drive thur, inside and mobile app. Always s great experience. read more

A McDonald's is a McDonald's is a McDonald's everywhere. As long as the fries are hot and food is warm all is well. The drive up at this location can be on the slow side and we encounter incorrect orders about 40% of the time. For this reason I check the order before I leave the parking lot. The employees are more often than not friendly and apologetic when an error is made. Honestly it happens far to often at most fast food restuarants so I just expect and inspect order onsite to avoid being upset once home. Food wise I eat McDonald's about 3 or 4 times a year and then only fish or salad. But my son is huge fan and the husband participates occasionally. This is a perfectly acceptable McDonald's. read more

We waited in the drive-thru line for over 30 minutes because no one was at the speaker to take our order or anyone else's. Our order was not ready at the window, and was actually not even taken down at all. They rang us up at the window and missed part of our order. Took us over 40 minutes total. read more

Management needs to provide there employees a lesson in customer service. This is my nearest McDonalds. But, I really dislike the service. For example, tonight I drove right up to place my order with no wait. Then sat for 18 minutes without the line moving (4 cars ahead of me). Finally, I pay and get to the pick-up window. I find two young men, talking, looking at their phones and in no hurry. I finally get my order, a large coke with a full cup of ice (best ice ever). I ordered with light ice, but at least it was actually coke. I did not receive an apology for my wait, or any communication. l I told the young man that he is suppose to say thank you. His response, "oh, yeah, ok". Skip this McDonalds. There is another one down 38th Street or bob over to 16th Street. read more

Hello, I understand COVID is on going at the moment but waiting over an hour for a mobile order is ridiculous, can someone please fix this McDonald's. read more

Traveling through from out of state. Sat in line for over 20 minutes. Everyone is leaving the line because it's taking so long. No one answered me at the speaker, so I had to pull forward to the window. All for a coffee so I can get back to Ohio! Worst experience trying to get a coffee ever. Wasted so much time here, incredible. read more

I just wanted to give a shout out about my amazing experience here tonight. I do not frequent fast food much and was craving a fish filet and french fries! From beginning to end, the service was outstanding and the food even better! Fast and friendly service. I don't know who is managing this store, but they are doing it right! Keep up the great work! read more