Wow this is the best McDonald's I've ever been to. The spicy mcchicken sandwich was piping hot, crispy, and juicy with the right ratio of everything. The French fries were also super fresh, hot, and crispy, they even fill it up all the way like how it's supposed to be! Whoever the manager is working today at 3am is doing an amazing job making the food hot and fresh! read more

Vine street was closed off for car traffic due to the cicLAvia bicycle event. Rode up on my bicycle and ordered an iced coffee on the app which offered a special. The cashier who didn't speak English very well thought I had ordered an iced coffee with half the cup filled with milk. I had her correct the order and the coffee was really good as always. read more

McDonald's - cicLAvia APR2025 - Fast Food Near Me - Hollywood, California

Once in a while, they will get your order correct. Otherwise, nearly every single time, the order is wrong. I am literally in line at Western, after I ordered burgers and got chicken nuggets at Vine and DeLongpre. Honestly, McDonalds corporate, save your money and close this location. read more

This was my first time at a mcdonalds in a long time. I didn't know what to expect but it was okay. I walked here, didn't drive. Probably a lot harder if you're driving this way just due to traffic. I ordered my food on the app and I didn't wait long. They had to replace the shamrock syrup so I had to wait a little bit for mine but they did give me a medium even though I ordered a small so no complaints. This seems like a standard mcdonalds, pretty clean when i came by. Tons of seating available too. read more

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This is the only McDonald's location in Hollywood with a drive-thru. It's located off of Vine Street, and the drive-thru goes under the parking structure. You're going to get exactly what you expect from McDonald's here, whether that's good or bad. I've never had any issues with the food from this location. The things that bring this location down to a three-star review are, the parking lot layout, the drive-thru layout, and the service. Look, I get that it's a difficult task, but the parking lot here is really poorly laid out. The drive-thru snakes through the parking lot, and if there's anybody in the drive-thru it's almost impossible to find parking. Not only that but the lot is also divided by the restaurant itself, so if you enter the lot from the wrong side you end up having to fight not only the traffic from the parking lot but also the traffic from the drive-thru. As mentioned, the drive-thru itself is also poorly laid out. I don't know what else they were supposed to do, but the drive-thru snakes through the parking lot and oftentimes gets backed up sometimes, although rarely, it goes all the way out to Vine Street. and last, the service. No one here has ever been rude to me, so that's not an issue, but what is an issue is that the service here is just very poor. They oftentimes get orders wrong, the drive-thru sometimes gets backed up and moves very slow. I understand this is an entirely on the staff and sometimes it's on the customer, but it does happen at this location a lot. I always double check my order when I come to this McDonald's because they mess up pretty regularly. Again, no issues with the food here If this is the closest McDonald's or if you're looking for one with the drive-thru in the Hollywood area this is your only option. read more

Great food, however as I was minding my business, i noticed a girl with Red hair attack another person. Just wish everyone have some peace while eating. read more

One of the best McDonald's of all time. The food is amazing, the service is fast, the building is aesthetically pleasing. I loved this McDonald's and recommend anybody else who wants real McDonald's to come here. read more

Night shift is awful. Luis the manager is rude and disrespectful. Staff doesn't want to work. Refused to give me my food I paid for 30 minutes, and then said my order was cancelled because it dinner was over (they waited until it ended so they wouldn't have to make my food). I know it's McDonald's but cmon read more

I ordered and paid for a large macchiato, but it was half empty when I got it. On top of that, there are no plugs to charge my phone. Completely unacceptable! Very disappointing experience. Not coming back to this location. read more

McDonald's - Half empty Large Machiato - Fast Food Near Me - Hollywood, California

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My children wanted McDonalds today and couldn't believe their prices went up again lol !!! We got 1 medium 2 cheeseburger combo ,3 chocolate chip cookies,and an apple pie $20 !!!! We paid $20 $20 fucking dollars for 1 combo ,cookies and 1 pie!! This McDonalds is privately owned!! What a greedy fucking CROOK!! Will NO LONGER SUPPORT this business here on vine!! He owns the McDonalds on the walk of fame as well. Fuck greedy people !! read more

It takes work to be the worst McDonald's in the city, but this place is it. They forget everything AND charge a whole DOLLAR to put a piece of lettuce on a child's cheeseburger. 1/3 of the cost is in the piece of lettuce, apparently. If you order a hamburger without lettuce, do you get a dollar off? Ridiculous lol. read more

if i could give 0 stars i would. i sat at the drive thru window to pay for almost 5 minutes... everyone probably thought i was a fatass and ordered the whole menu when in reality i just got one kids meal. i got a plain cheese burger kids meal with water. tell me why they put onions in my burger, which im allergic to, and they charged me for two water bottles? now i know its hot but i did not look dehydrated or in need of two waters. plus.. $3 for a dasani water... not worth it at all. they scam and don't care for our well beings here. i would not go here again even if it was my grandmas dying wish. read more

They don't pay attention to the people who came to them, I made an online order and they started preparing it only after I approached them and said the name of the order, until that moment they were doing everything but not the order! read more

It was not more than Justin was not more than just fine. Other locations are much better than this one. read more

Stopped here one week after a business meeting to grab some lunch. I wanted to try that Chicken Big Mac special, and it was ok. Was not as big as they made it look, but it was ok. Staff were not so attentive. But they didn't mess up our orders, so that was a plus. read more

By far the wackiest drive thru I've ever encountered (inside a parking garage) and slow enough for me to read most of the other Yelp reviews for this spot, which left expectations low. So I was pleasantly surprised when we were greeted by a kind voice who was patient with our past-midnight order and nice service at the window. The line was long but our order was correct and the food was HOT & fries were fresh. Don't come here in a rush, but if you're willing to wait a while, the food will hit the spot. read more

McDonald's - Drive through - Fast Food Near Me - Hollywood, California

Restroom rating: 5/5 1:50pm No code needed to enter restroom even though there is a sign stating needing to be buzzed in, door was unlocked. Stocked: toilet paper, seat covers, hand soap. Hand dryer working. Clean floors, toilets, stalls, sink. read more

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How the hell are you gonna charge me $3 dollars for a damn ice cream cone and then hand me a half melted cone when I get to the front of the damn drive thru. TF read more

Doing DoorDash on New Year's Day and if you guys don't know let it be known that DoorDash drivers make money off their speed on completing deliveries, and get penalized for canceling orders. So I got an order from this McDonald's the line went all the way up on Vine street. Almost reaching the end of the block. It was a one hour 30 minute wait time the order was supposed to be ready at 4:32 AM by the time I got to the front it was 5:30 a.m. when I get to the speaker the woman was extremely rude telling me we're not serving DoorDash or Uber eats anymore. I was trying to explain to her that the source should've been ready at 4:32 AM. She continued to cut me off and not let me talk and continue talking over me. It is far by one of the worst experiences I've had at a McDonald's and I will be reporting to corporate hopefully they can solve this mess and fire their employee that doesn't know what customer service is. read more

I went to this McDonald's on Sunday afternoon about 220. I had to stand there and wait while one woman who had finished her order said there for almost 5 minutes and nobody bothered to move to another register to take my order. Then the young girl, a Latino girl Took my order. I paid her in cash. She's kind of threw the money in my hand. Which is typical these days. Most of it fell on the counter. Rather than pick it up and say I'm sorry and try to hand it back to me she just took her fingers and shoved it towards me. I told a manager. I came back because part of my order was wrong. They were laughing behind the counter, first talking in English then switch to Spanish as I walk in laughing because they thought I was trying to get her fired. I don't try to get people fired. I simply told the manager what happened and told her that if she's having a bad day, she might want to consider putting her somewhere where she doesn't have to deal with the public. This is ridiculous. As I told the manager do people not understand that without the customer, there would be no need for them. There's already been one McDonald's in the area that's closed down let's have another one. read more

I just order a large combo #5 and the fries are cold and the put a little we pay a large combo the is not cheap and they don't put the correct amount read more

McDonald's - Fast Food Near Me - Hollywood, California

Just a terrible experience. Ordered a box of nugget, two cheese burgers, and some fries. The fries were cold and soggy - which was gross. The nuggets were fine, but the burgers were all smashed. It's like someone wrapped them up and then stomped on them. What a joke. Even for the price it's not worth it to come here. read more

Very clean! Tables were clean. I saw this last cleaning outside too Nice lady at the register. Didn't get her name :( I saw someone Even though it's in a very bad location inside isn't so bad. I paid for a homeless meal. In which he was not great full nor said thank you. Not giving him money for alcohol. read more

It is standardized services and the location is nice. Now they wear mask and plastic barrier between customers, it is harder to understand. The portion is also getting really small. Money is getting thinner as well. Breakfast meal is nearly $10 with coffee. I miss the time self serve $.50 coffee. This location does not have automatic ordering system with touch screen like other places. It is still traditional face to face way to order. The good thing is, it has a small parking lot. If you are lucky, you get a spot to enjoy the meal while traffic jam outside. read more

Whoever makes the cones here is a GODSEND! I mostly only visit McDonald's for coffee or ice cream , and this location has fast service for both. Would recommend (: read more

The service sucks, I mobile ordered and ice cream and they didn't have any and I wasn't given anything else. The workers just moved on and I was left there. I just left. The other day as well, I ordered just a Dr Pepper, I waited for around 7 minutes JUST for a drink. People who get there after me got their food before me. I had to go ask tell them I been waiting then that's when they made it. The lady who made it handed it to me rudely. The customer service is not good at all. I don't recommend this place to anyone. read more

The place is very clean, I really did appreciate that. My complaint is the customer service. I was standing in the front and no one approached me for about five minutes. The restaurant was empty, there's no reason I should have to wait 5 minutes to order food. I got ice cream, and it was great! No complaints about the food. read more

I am mad. Damn they told me to file a police report when I was waiting all day for my package read more

McDonald's - Fast Food Near Me - Hollywood, California

The Hispanic man working the first drive thru window at about 10:30pm on Tues 10/18 deserves a raise. He was the nicest, huge smile, so cheery, and so forgiving (my app wouldn't work). The speaker to order didn't work and he had to take everyone's order at the window, plus he's working late hours-- I woulda been a dick and he was just the sweetest! McD fix yo speaker and give him a raise. You can afford it, you're gonna be just fine. read more

USE THE APP!! If you link you card to it the whole process is streamlined and you even get free stuff! Every time I go through the DriveThru I'm stuck behind someone who doesn't know what they're doing, you can literally order on the app go in line tell them the code and BAMN you're order is already being prepped and paid for, is so easy!! Also be nice to the workers it's hard enough to find help these days. read more

You go into McDonald's expecting subpar food but this location is terrible and should be inspected by food inspectors. It was 100 degrees inside after going thru drive thru and someone taking order didn't speak English guided me to parking lot so I went inside. Food is horrendous avoid at all costs. Will be reporting to food inspectors as well. read more

I come here every day today was the first time employee Stephany served me she is very kind!

This is my second time leaving a one star review at this establishment. Absolute terrible customer service! Only reason they're still open at this location is because they are nationwide company. Employee refused to correct the order SHE got wrong. I told the employee " it's fine I'll just starve" And she said "okay" and shut the window. HIRE BETTER CUSTOMER SERVICE! You are losing my business and from the looks of the reviews, many others! read more