Fast cafe service at the kiosk and via mobile app ordering. Clean and bright cafe. Clean and spacious bathrooms with 3 stalls (instead of the typical 2!) Great road trip pit stop! read more

McDonald's - tables and chairs in a restaurant - Fast Food Near Me - Hillsville, Virginia

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if i could give this 0 stars, i would. this place is a absolute mess! there was a spilled drink in the bathroom just laying there! and service was so bad!i asked for a cheeseburger and my cheese was split in half. i asked for a large fry, and they kept on giving me small. i can not believe the managers even pay the employees paychecks, when they do absolutely NOTHING to keep this place CLEAN! i am never going back here AGAIN! dont recommend coming here! read more

McDonald's - Disgusting! See how the cheese is ripped in half? - Fast Food Near Me - Hillsville, Virginia

Drive through was surprisingly efficient. The food was warm and fresh. Seems well operated

Not many places to eat out on Interstate 77 (I-77) as you pass through the Appalachians... Stopped off in Hillsville, VA - and hit Mickey D's. I tried their new spicy chicken sandwich meal - with medium fries and a drink. I did not realize when you order the meal - you get two chicken sandwiches. The sandwiches were tasty, and had a good heat bite to them - but they were not hot temperature-wise! The french fries on the other hand were hot, crispy and perfectly salted! C'mon McDonald's! How hard can it be for you to serve me a hot sandwich!? The place was reasonably clean, as were the Men's Restroom. Free Wifi here as well. read more

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Worst McDonald's I've ever been to. Somehow the guy taking my order couldn't figure out how to get any of it right. Took about 10 minutes to get my order in for a crispy chicken meal and a happy meal. Got an iced coffee with maybe a splash of coffee, and the rest all sugar and cream. I normally like McDonald's fries but I can't even eat the fries I got with this meal. Sitting here in the parking lot writing this review I've seen two cars pull up and try to go inside to get their order fixed but you can't go inside. It's actually a bit funny to watch. Anyway. Terrible McDonald's. read more

It was clean but the chicken nuggets we got were hard and taste like a rock covered in cornmeal in the nices way possible plus the dude up front said nothing and was rude when giving us our cups plus we payed for a large cup and they didn't have any and burgers with really really well read more

McDonald's - a hand holding a cup of drink - Fast Food Near Me - Hillsville, Virginia

A very convenient place to stop Washrooms were fine. Staff were efficient and very helpful. Had a reasonable breakfast for a good price. Seems to be a favourite spot for travelers Always busy which to me is a good sign. Enjoy read more

This McDonald was a JOKE. We walk in and there were only a few people sitting and eating. Over by the drinks there was ketchup all over the floor and had a lid stuck to it. It was sitting for so long the ketchup had dried up. The condiments were sparse. There were no napkins. All the trash cans were over flowing. The staff, there were about 13 of them behind the counter, were so busy talking to each-other that they couldn't bother cleaning up the place. The food tasted ok but the burger was in 3 different pieces and I only noticed because half of one of the pieces was hanging off the bun. I don't expect fancy going there, but dang McDonalds, DO BETTER! read more

This isn't a bad little McDonald's joint. The joint was clean and friendly staff. The bathroom was clean and no Sea Bass incident. The food was good. read more

Ice cream machine is always broken. Never know when the dining area will be open. Morning staff is awesome! Evening... not much to brag about. read more

Nice Mcdonalds with the menu you would expect! The coffee was not a dollar though so we had to pony up 16 cents more but hey it was as worth it ! read more

Very poor customer service. Got our order wrong, asked the lady at the first window and she just ignored us. Told the lady at the second window and got a very snarky response. Seems like she hates her job. We have been to this location many many times and have yet to have a good experience. May have been rude back but if you're gonna be snarky, be prepared for someone to be snarky back read more

Best experience at a McDonalds I've ever had. We went in because the drive thru line was long and was greeted by a super friendly and helpful employee. He offered to help us place our order at the 4 touch screens they had and navigated us through it extremely quickly. We were able to pay at the touch screen as well and receive our beverage cups there too. After ordering it only took a minute or two for our number to be called and then we were on the road again. Thank you so much for a great experience! read more

Stopped here traveling South on 77. Quick and easy. Usual McDonald's fare. French fries were hot...Big Mac was cold. The air conditioning was ridiculous. I sat at a table and had to move because cold air was pumping down on my back. Took my tray and moved to another table and again the cold air was pouring down on me. I was freezing. Was glad to finally get out in the 85 degree temperatures so I could thaw. The restaurant was extremely clean and personnel were friendly. With it being so cold inside I couldn't wait to leave though. read more

So I'm not really a McDonald's guy. I go about twice a year, usually when I'm forced to on a road trip. But, I could hardly go climb Stone Mountain (or several days later, make the long drive home) without a big cup of coffee, now, could I? This was my only choice in this part of the country. It's McDonalds. You know what it was like. This one is no better or worse than any other one. But I feel compelled to offer one observation. Wall Street has been beating up Starbucks lately, saying even Howard Schultz can't come back and save them, it's all a different ball game now, and Starbucks are facing greatly increased competition from McDonald's new premium coffee. Are you kidding me? Do they really think McD's competes with Starbucks? Have those analysts actually consumed an entire cup of McD's "new premium bold blend"??? read more

I like Coca-Cola. For some reason, though, the farther you go north, the more they serve Pepsi -- ICK, too sweet. I came here and ordered a large Coke to settle my craving and it was good. read more

If you like McDonald's it has pretty fast service. Haven't eaten here in a while, but they had consistently good food.

The lobby was closed during construction, but their drive thru was open. Very slow service and they got our order wrong. When we were owed money back for an extra drink we were charged for, we were told to pull up and wait. When our refund came, the money was balled up and dropped in my husband's hand. Only positive-they got a special order hamburger correct, and the Coke was cold. Don't bother-look up the reviews for the Wendy's across the street! read more

This is my favorite McDonald's I have ever been to. I live nearby and there is many different types of fast food restaurants to go to. One of my best experiences when I was there was today. What happened was that I went there and ordered a mocha frappe, but I received a caramel frappe. I was disappointed but I did not say anything. Later, I came back for a drink and decided to try to get a mocha frappe. What then happened was that my friend told them to make sure it was mocha, because I really wanted a mocha frappe. What they did then was they gave me a mocha frappe free of charge. In conclusion, I love this McDonalds. read more

Clean restaurant with very friendly and helpful staff! Came inside to fill an order for 4 adults and 2 children and both the employee working the register and a manager fulfilled my order and double-checked it for accuracy before I left. read more

It's a McDonalds. I am not a fan but my kids are. The service was quick today and the food came out without issue. I wished in general their hamburgers were not dry. However they work in a pinch. read more

I purchased two chicken wraps, 2 cups of coffee. Wraps were delivered to table, cold just out of refrigeration. Took back to counter, was told they do not warm up!!! Took back again and demanded two warm ones. Never have I had wraps not warmed. Never received coffee, had to go ask for them again! The bathrooms were filthy, the floor in the kitchen equally filthy. Such a same too because it is a new McDonald's. These people need to get on the ball!!!! read more

I've never written a review for a Mc Donald's before but this one was exceptional and outstanding in regard to food quality and service! I was totally impressed and after being on the road for 10 hours I was delighted to be greeted by the nicest lady and have a delicious meal. This is one of the best McDonalds I've been to. read more

Been here working for months, this is one of the best Mc Donald's. Food is always fresh and fast. Best service staff I have ever seen.

Not impressed with service; The food was fresh but sure took a long time to get it considering only one person ahead of us. Seven employees inside mostly standing around chitchatting. 4 employees outside smoking I think someone from corporate might want to do undercover boss on this place. read more

Stopped at drive through on trip. Waited on other customers in other lane who arrived after me. If they can't take my order on time, I wonder if they'd get it right. read more

Usually a very good place to eat, but is slowly going downhill with their service. The employees need to learn how to make the drinks on their menu. Ordered a coffee extra cream, received no cream at all! Then ordered a iced Carmel mocha, they gave me a iced coffee with whipped topping on top which you have to ask for because the employees do not know how to make their speciality drinks!!! Please teach them how to make these things, we pay enough for them to get what we deserve. Was so disappointed! read more

Literally the filthiest McDonalds I have ever seen. Bathrooms, kitchen and dining area.

Second time I've stopped there and same thing happened. Must have been break time because two employees were sitting up against the building by the front door smoking and talking on their cell phones! Literally had to step over outstretched legs on the sidewalk! This time, the girl just tossed her still-lit butt on the sidewalk in front of us! Who's managing these kids?? read more