The way this employee treats her coworkers is really unprofessional. Multiple customers around me were even commenting on it. Her attitude, especially in front of customers, definitely needs to be addressed. But the guy who took my order was so nice the wait was alittle long but understandable with how many people are here right now. read more

McDonald's - Girl in Braids - Fast Food Near Me - Granbury, Texas

I haven't been to McDonalds in years but I wanted to get the Grinch meal for the socks and to try the pickle flavor French fries. We planned to eat our Grinch meals and look at Christmas lights. But they were sold out So we pulled out of the drive through line and went somewhere else to eat. read more

Half of the time the nuggets feel like they're 20 minutes old, I've asked for more fries because half of the time they never feel the large up all the way and the manager tells me that they weigh them at 7 ounces or something like that as I'm looking at her with a half filled large fry. And today my quarter pounder had a fat black hair in it read more

I wish I could go lower. All the workers are so incompetent they didn't give me my drink nor my sauces and were mumbling through the speaker and kept saying "what was that" after I've cleared spoke 5 different times like honestly if you can't do your job right then don't work there its common sense I don't recommend you go to that McDonald's at all it's just a terrible location with bad workers! read more

Good experience! The lady at the counter was also running the window and she did an excellent job. The window was super busy but she managed to move efficiently between taking orders at the register and bagging up orders in the window. When she took my order she was personable and friendly. They were BUSY and she did great. I wish I would have gotten her name but she had brown hair in a braid and was wearing a gray collared shirt. I just got a frappe, and it was also great! Store was clean and this was a good experience. Thanks! :) read more

This is a surprisingly good McDonald's. I don't care how bad the reviews are, but they always make sure my order is ok. The overall building is always clean, plus it has free WiFi like every McDonald's. The Quarter pounder no onion, no pickles, with a large fry, and a large sweet tea is what I order every time and it never disappoints. Although sometimes there is not enough sugar in the tea. read more

Tonight we ordered door dash, and unfortunately all of our burgers were forgotten... when I went up there, the manager on duty knew exactly what happend, and took full responsibility for the mistake.. she also threw in some free pies for the mistake.. I'm giving them 5 stars for accountability and making it right! read more

Bad service! The manager is so rude...she yelled at the customer when it was her fault that the customer ordered food...

So good Give them a raise Amen Ehhhhmazing and made my feet happy. W service and so nice manager ambiance is top tier read more

McDonald's - Made my feet happy - Fast Food Near Me - Granbury, Texas

I was the only one in the drive through. I ordered, paid, and was handed my food as soon as I reached the window. Very fast. That is the only good thing. My iced tea was so weak you could see through it. Looked more like lemonade. My french fries were not even close to being warm. The hamburger had so much mayo, which I did request, that the bun would slide off the patty when I tried to bite into it. Very messy. read more

Terrible food. Not even the correct order and the food was old. All toppings on it and the fries were so cold. read more

McDonald's - So bad - Fast Food Near Me - Granbury, Texas

Just drove through and picked up breakfast. They overcharged for my meal and the orange juice is EXTREMELY watered down. It's nasty. However they were able to get me through the long drive-through quickly. I won't be back. read more

terrible!! i order a #5 (10 piece nuggets, medium fry, and a dr pepper, and some ketchup) i left with my nuggets a drink only no frys nor was there any ketchup!!! It only had bbq sause. not what I asked for. this place sucks!!! worst one yet! read more

McDonald's - Fast Food Near Me - Granbury, Texas

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They do not serve breakfast items until 11am. Manager told me she stopped making breakfast items BEFORE the cut off time. Very horrible management. read more

If I could seriously rate this place lower than a one I would, if u want to get food poisoning then this is the place to go. I found a fly inside of my bacon egg and cheese biscuit and the service through drive through wasn't the best either. Just stay as far away from this place as possible, please. read more

McDonald's - Mosquito - Fast Food Near Me - Granbury, Texas

The is the slowest McDonald's I've ever had the displeasure of visiting. They have two lanes, but the employee taking orders only knows how to answer one lane. This leaves the secondary lane to sit even longer! I waited 20 minutes in the drive through. Thankfully, there is another McDonald's in the area, because I won't be returning to this location again. read more

This location is always spot on for screwing up your order. This has been an issue with the management lately. Asked if I needed sauces, never got them..Very typical with this location. Just adds to why this particular location is my last resort for food in the later hours....Not anymore. All goes back to poor management...Always. read more

honestly not surprised at all that this McDonald's has 1 1/2 stars. i'm not sure what has happened this past 2 years but it's sad, the staff cannot get it together. EVERY time we go there they get the order wrong. you might wonder, "why do you still go there then?" well it's the only place that's open next to my house and i work late. it's sad that i can't rely on the biggest fast food joint to get an order correct EVER. Also, didn't know the McDoubles had mustard on them either? and then when i ask why it has mustard on it (keep in mind i get a McDouble probably 4 times a week, and have NEVER had mustard) they cock an attitude and remake it and give me ONE pickle when i asked and paid for extra. pettiness is ugly. read more

I ordered 20 sausage mc muffins and got screamed at and told not to do that. Both by the employee and manager. Was told to call it in first. Interesting I tried that last yr and was told they don't take orders over the phone. This is only a twice a yr occasion I even go to Mc Donald's. My grandkids love it when I buy the Mac muffins for the short time they are here to visit. Mc Donald's on 377 last time I will ever visit you or any other location. My money will be spent elsewhere. read more

The service here is a joke. The managers and employees just stand around and do not care at all about the establishment. I made an online order and got to the store where it said sorry something went wrong and to go into the store. So my fiancé did. Me and my kids sat in the car for over 30 min waiting on someone to help him and they never did. He had to place a whole new order on the kiosk! Don't waste your time going here. The food is trash too. read more

Took my money and didn't bring me any food. Waited for 10 minutes and left. I guess this review cost me 7 dollars and being late to work... hungry. read more

It took ten minutes to get my food, which is fine (it was busy), but they took an additional 15 minutes to hand me my drink that they told me was ready, I had to urge them twice. Not to mention, when I got home and looked at my order, they were missing A WHOLE TWO SANDWICHES. I think this happens often as it happened to the person in front of me too. Don't eat here read more

Did know the Quarter Pounders came pink in the middle? Had to order a regular cheeseburger to have it cooked right. read more

McDonald's - a sandwich with meat, cheese, and lettuce - Fast Food Near Me - Granbury, Texas

CAMERON THE DRIVE THRU CASHIER IS PURE SUNSHINE. Totally unexpected over the top niceness. Some would say the best drive thru cashier of all time...... some is me. Five stars for Cameron. read more

Lady with the pink hair, aka Jennifer, was rude as heck, didn't even let me finish my sentence!!! Ugh, and then she kept on asking "is that all" after every order, like, let me finish. AND THE FRIES WERE COLD. Never coming again. If I could put half a star , I would. read more

Every time I make a mobile order At this McDonald's I have to go through the drive thru than wait atleast 5-10 min after they tell me to park and wait and it's only for mobile orders read more

The food was VERY cold! We ordered chicken nuggets, a Big Mac and fries. It was all so gross because it was SO cold it was not good! DON'T GO THERE! It was like eating rubber! read more

They always mess up the order, food always cold, asked for a specialty sandwich and not only had been under the heat lamp for awhile but they had one fried onion string on it. Tried using the online order app they have when I walked in to pick it up, they had no clue as to what I was doing. Had to get the manager to do it and took forever for the manager to help. No longer coming here the McDonald's on Glen Rose Hwy is better. read more

Terrible all around... multiple chances and multiple bad experiences. Worst McDonald's I've ever been to by far.

Terrible service as in slow and rude. Went through the drive through and they as us to move forward Ann's wait. 15 minutes latter I went in and out good was sitting on the counter inside. Worst McDonald's I have ever beEn to. read more

Worst McDonald's I've ever been to. Been to it a few times prior and all were bad experiences but this was the worst. Had to pull up and wait and inform the lady I needed a big handful of ketchup when my food was brought out. After I get my food and get home of course no ketchup and none of my orders of fries are in there. The one fry my daughter got in her happy meal was cold and inedible. read more

It's pretty typical for a McDonald's but it's new and of course staffed with locals from the Granbury area. People from not around here will hopefully be surprised by the friendliness of the staff. read more

McDonald's - a neon sign for a fast food restaurant - Fast Food Near Me - Granbury, Texas

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everyone, including the manager are laughing and joking. and that's fine, but they completely messed up the order and I didn't realize it until I got all the way home. it's OK to have fun at work, but when it gets in the way of getting the orders right, that's a problem. read more

The last three times I been through the drive-thru I ordered a hot fudge sundae and each time the ice cream machine was "being cleaned." Ugh! read more

Rude customer service ordered two drinks and when getting to the front said we only paid for 1. So told them to sell me another drink but said I needed to drive back around and order like everyone else. The line was longer and told her I will not she can do it there so took my card and and muttered stuff as she walked up. Will not be going back. read more

I frequently go to this location, but have noticed the steady decline in service and quality. Today was the most disappointed I have been! I went on my lunch and waited in the drive through, which was all the way to the front of the building! I still waited. Ordering was fine but at the window she said the wrong order, but found mine. Next window, I am told to pull over, my order isn't ready, and wait. Ten minutes pass, order comes. I leave because I'm late getting back to work only to find I'm missing over HALF of the order, and the cookies that were the holdup aren't even warm!! Tried for nearly two hours to call and see what they would like to do to correct the issue, but only get a busy signal! Poor business! Poor service! Very disappointing!! read more

Honestly we have found hair on our burger . A grey hair . And after that my wife ordered a iced coffee and the beverage had 4 chunks of paper inside the cup . Might have been pieces of the straw . But very bad spot . Needs new management . Employees just have a new reason to give us an attitude . read more

cookies were cold .. sent the cookies back & they gave me even colder cookies . They do this every time

Don't go to the bathroom here. My boyfriend just had to text me that there was no toilet paper in the men's bathroom. I told the girl at the counter and she hollered for "Carlos" a couple of times and then started flirting with a young man eating with a young child. I finally went to the ladies room and got toilet paper and took it to him in the men's room. read more

They mess up everytime i go there, honestly don't go, I ordered a CHICKEN sandwich they gave me a beef burger and it was fucking undercooked this wasn't even edible but my daughter ate it not knowing it was undercooked til she told me it tasted weird and looked pink pink, and the worst of it all, we went up there and told them, they didn't get us the right food and didn't even give us all our money because we kept the fries and drinks, if that ain't the most stupid shit, usually they would give you the right order and tell you to keep everything but no this is bullshit everytime we go here they mess up shit it's annoying read more