All good hot good , polite And clean Nice parking area , organizer drive-thru . Employee at window nice and well trained

I wouldn't buy sodas from this place. They never add enough syrup for a proper taste of their soft drinks. Additionally, they cheap out and don't provide a single napkin in one's drive through bag. read more

The service is so bad not all the workers are bad but every time I come here I always have a missing item from my order the workers at the drive thru always have an attitude or they look like they don't want to work their, why even work if your not in the mood read more

Went through the drive-thru and told the guy I wanted 2 Spicy McChicken Sandwiches and 2 Crispy Chicken Sandwiches. But he put 2 Spicy Crispy Chicken Sandwiches and 2 Crispy Chicken Sandwiches. I told him that he made a mistake, but when I repeated my order again, he put down the same. So, drove to the window and had to repeat my order to him since he was about to charge $20+ for 4 sandwiches and 2 drinks. Told him once again that we wanted 2 Spicy McChicken and 2 Crispy Chicken Sandwiches. I showed my phone to use the McDonald's App to get 1 sandwich for free. So, the total came down to $10+, which was correct. Besides the confusing order the drive-thru guy made, the food we eventually got tasted great. Received our food and drinks in a timely manner. No issue there. Not sure if the guy was new, but wish he listened to the customers' orders carefully since I saw some other person park and go back in the restaurant to get their order corrected as well. read more

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Ok so I was feeling some breakfast this morning and decided to stop off at McDonald's, not something I do often. I wanted to try the buttermilk chicken biscuit, and man was it a good Choice. At first while ordering it I wondered why in the world is it $3.99 for the chicken biscuit and then I get home and sit down and get ready to eat and it's ginormous! I couldn't believe how big it was and also how great it tasted. I also had 2hash Browns cooked well done and I was surprised they actually did them well done this time because when I ask for my fries well done it never happens. But all together this was a great morning so far. read more

McDonald's - Buttermilk chicken biscuit - Fast Food Near Me - Germantown, Maryland

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It is so dirty th all the tables are with trash it need a lot off atenttion I jave never see a mcdonals like this any where else read more

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Do not get breakfast here. At least not today 3/10/21. I got the ham, egg, and cheese mcmuffin (#1) and it does not taste right. The cheese or egg must be rotten. I couldn't eat my third bite and spit it out. The two bites prior didn't settle and ended up coming back out. If you ate breakfast here 3/10/21 and got sick, join the club. If you got food poisoning today? It's probably from here. Excuse me while I go throw up again. :/ read more

Second time try their fries! So disappointed! Waste money on large price! Won't go back to this location ever again. read more

McDonald's - Large fries？？！！ - Fast Food Near Me - Germantown, Maryland

I frequent this McDonald's way more than any one person should ever frequent a McDonald's (rarely to never). We're not here to talk about my eating disorder though (kidding)! I was on the way home from class and starving, so I stopped by the McDonald's near my home, which, if for anything else, is known for being generally quick with the service. This was no different. However, the food on the other hand.... oof! Order some BBQ tenders and a fish filet. The "tenders" looked more like pulled chicken, and the cheese placement on the fish filet was soooooo McDonalds lol. Considering I get food like this with zero expectations, was still surprised by the presentation on the "tenders." Regardless, I'll be back, because I'm part of the obese, American population (kidding?)! read more

McDonald's - Strong cheese placement on the fish filet lol - Fast Food Near Me - Germantown, Maryland

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Again poor customer service Mateney rd germantown md Ordered an ice tea and buy one get one- Manager at window would not let me have ice tea Calling the complaint in made it worse... you can't get through per advertisements and when you do a person reads a script and says "I don't know what happened blah blah blah" complained as well re getting through again and she said 'have a nice day" I will go to Dunken which I've been doing lately a few feet away. Your cold .29 cheeseburger is not worth it. The manager never let me have the ice tea First thing I ordered I'm done w McDonald's nada bum ba da read more

Table service and kiosk ordering can mobile order from the table. Place is clean and fast service. Fastest drive thru. Easy access from main road. Employee's are nice. Would recommend. I drive a little further to go to this location instead of one near me. read more

it 5:00am and they're not even open when opening time is 5:am im very disappointed cause now I can't go home and feed my family some breakfast I would at least at appreciate 30 minutes preparation before they are supposed to open but now I'm standing out look like an idiot read more

Today is my very last day going to this McDonalds. They literally just give you what they want to give you. I've ordered oatmeal (which comes w/apples and crasins) instead of just telling me they had no more apples...thankfully I looked in my bag and asked where they were only for them to tell me they didn't have them. So when I was about to give my order back they "she" asks "would you like apple slices instead"?! Well DUHHHH! I've received unsweetened tea when I clearly ordered sweet tea. And today I ordered a blue berry muffin, only to receive an apple pie WARNING CHECK YOUR ORDER BEFORE YOU LEAVE THE WINDOW!!!! read more

The drive-the speaker has gotten progressively worse over time. The drive-thru order taker sounds like they are been smothered or are under water. It's beyond ridiculous lately. read more

Literally the worst customer service I've ever experienced in my life. Drive thru window attendants are wonderful! The manager is a gigantic jackass! Drive 15 minutes out of my way because your employees fucked my order up... just to get a refund? Literally spend $2 on gas to get refunded for a $10 order? It wasn't even that, it's that he was a jackass on the phone. Zero starts if I could. Find better management for a lunch rush. read more

I normally don't like to review major chains, but I do like to recognize individual efforts, especially since each experience can be vastly different. Mad props to this Mickey D's, though! We ordered quickly (once we decided what we wanted), and didn't have to wait on the person taking said order. The checkout was fast, and the wait time for our food was minimal, even with a special order. Everything came out exactly as we requested. Also, the fries were PERFECT! Very hot, nicely salted, fresh and tasty... exactly what you would hope for and expect from any McDonald's. If it gives you any indication as to our overall satisfaction, I took the time to log on to Yelp to write a review of a McDonald's. That should say a lot right there. :) Well done team, and keep up the good work! read more

They've finally updated this location. The service hasn't improved greatly but the store looks really nice. It's always crowded which is a plus for them but not always for customers. Food is always what you would expect. Easy location to get to and parking is easy. read more

Ordered chicken nuggets and asked for bbq sauce. The lady rudely asked me why I needed the sauce?? There has been multiple occasion where staff were slightly rude and disrespectful when I tried to fix my orders. Costumer service is definitely not a priority here. read more

It's a McDonalds... Pretty typical food for said chain. I go here pretty often... Maybe 4-5 times a month. I've always gotten exactly what I've ordered hot and prepared fresh. There's typically a good deal of some sort going on... The place is clean and service is quick. Basically everything you'd hope for from a fast food chain. read more

This is one of the worst McDonald's in the U.S. Double check your order bag before you leave, they allways forget something.

WE WERE WAITING FOR 45 minutes... some lady told us to wait at number 5 and we haven't gotten our food... we went back to the window... and they said that they gave it so someone else... and something about a promotion.... I recommend never to come here. read more

Hillbilly McDonalds so keep your shoes at home. I didn't order any food here because I expect everyone.... Was there a shooting here December 2018? read more

McDonald's - Fast Food Near Me - Germantown, Maryland

My husband and I are not regular customers at Mcdonalds but decided to treat ourselves tonight. As soon as we pulled up to the menu the women asked for our order, we told her we hadn't decided, we needed a moment (there was no menu posted further back, thus it was our first chance to see it). One minute later she interrupted us talking about our order and asked for our order again...I told her we needed a moment more, 1 minute later she told us we needed to order and we were holding up the people behind us and we could hear laughter in the background. As seniors and customers we were offended and left. read more

This is a pretty solid McDonald's; nothing special but nothing bad. It's been pretty clean when I've gone in, and I've never had any issues with any of the staff. I've been through the Drive Thru a few times and they're pretty quick; most recently I got the big breakfast with hot cakes and it came out just a minute or 2 after I pulled up to the pick-up window. The food was hot and decent--the eggs were bland but I think that's pretty common across all locations. This is a pretty convenient location, with a good amount of parking and a grocery store, gas station, and CVS nearby. Although Yelp lists this location as 24/7, I think they close at midnight. They probably open early enough though that it wouldn't make much of a difference. I'd never go out of my way to eat here, but it's a convenient spot if you get a once-in-a-blue-moon craving for something on the menu. read more

I don't know if this will help because I know most people don't read yelp reviews of McDonald's, but this is by far the most expensive in the Gaithersburg / Germantown area. Most of the other McDonald's in the area are doing one dollar any size sodas, they aren't. Their egg white delight meal is $.30 more than everywhere else. Their location off great Seneca Highway is perfect for commuter traffic and they definitely make you pay for their location read more

McDonald's - Fast Food Near Me - Germantown, Maryland

This restaurant is very rude attitude went you trying to get your order, you asked someone they ignored you; really table not clean and many flies read more

This place is great because when we go down great seneca its usually really late, this place is open 24 hours. The service is fast and the staff is friendly. For the drive through its a little slower than going inside but its till good. Never had a mistake on an order! read more

McDonald's - The most perfect come ever! - Fast Food Near Me - Germantown, Maryland

this place very bad customer service, very arogantes staff and dirty, lots of flies. what a disappointment. read more

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This McDonald's DOES NOTT have good customer service. I was waiting for 30 minutes to get barbecue and while I was waiting the workers just past by me or they just looked at me and didn't help me. I do not recommend going to this McDonald's. read more

Absolutely the worst McDonalds ever. I haven't been a while because I hate it but decided to go get myself and my daughter a quick breakfast sandwich. After I ordered, I observed the manager, walk over and grab frozen hash browns and throw them in a rack and into the deep fryer. I had noticed that he was running around doing a lot of things and thought that his hands hadn't been washed. Then, he grabbed a bag and ran it outside to a car that was waiting for food. He came back in, touching the same door we all do, and went right back to handling things. He was within eyeshot the whole time and never washed his hands. I then watched him go back over, and with those same dirty hands, grab more hash browns and throw them into the deep fryer. Absolutely disgusting!!! I will NEVER go back to this Mcdonalds. read more

This is a 24/7 hour McDonald's and they were closed for business last night (02/14/2020) around 1:30am. I think it's messed up how corporate can never get the staff right for this important location. It's been very few times I had decent experience with them. read more

Came here 2x in a night (12:31AM) because yelp says it's 24/7. After no one coming to take my order I called and someone actually picked up. He claims that they are not 24/7 but why are you there at almost 1am??? read more

We came for breakfast, hoping to eat and run. It has been 20 minutes since we placed our order. I could have gone to another McDonald's.I hope that the food is ok. read more

Upper management needs to come in ASAP to inspect ( ceiling is falling apart, flies everywhere, floor is filthy) and manager Rosa needs to understand you need to look up at customers who need assistance instead of running around like crazy. I stood there 5 minutes and not once did she ask me do I need assistance... New staff needed or re training ASAP read more

I really dislike this McDonalds and I've given this place many chances. First time my boyfriend paid for the food and the lady refused to give him then change but instead gave me the change. Another time in the drive thru the girl couldn't swipe my card and I had to go in and swipe it myself. I don't know what kind of workers they are hiring but I haven't received any good customer service and a lot of the workers always look mad or miserable. read more

I go to this place to feed my 41' dog. He is so big and red that he practically wants to live here at this establishment. I also heard that Thomas the tank engine wants to move in to the toilets so he can take a bath anytime. So basically, I fucking love these shrooms. read more

Came thru the drive thru , asked for strawberry and creme pie , was told they didn't have it only had apple pie , I then said ok will take apple pie waited in the drive thru line for 5 minutes only to get to the window and then tell me they don't have apple pie , I said ok I'll take 3 sugar cookies , of course YES of course NO sugar cookies , the lady told me I could buy 3 chocolate chip . Are you kidding me ? The employee was RUDE ! And the. The manager came and was even more RUDE ! Just lost a customer I normally visit this McDonald's 4-5 days a week read more

Great customer service. No rude employees. Restaraunt clean and welcoming. Food order correct.

I just left this newly remodeled McDonalds. I couldn't really tell if it was open. Employees where just standing around. Ordered two hot apple pies, and a side salad. The hot apple pies were not hot at all. When I bit into it the apple where hard and it wasn't even warm. I got home thing I was going to eat a salad but it was a spinach salad. It had no lettuce in it at all! I also notice that McDonalds prices have sky-rocketed! This McDonalds has always been crappy! read more

The manager (Hispanic lady with blonde hair) their is just horrible she has a bad attitude she was cutting me off as I was trying to order she told me to move to the window because there were cars behind me mind you I literally pulled up trying to ordering my food I pull up to the window telling her I wasn't finish ordering and she completely ignored me and had this rude employee (Hispanic young lady with brown hair and glasses with a tattoo on her forearm) of hers come to take my order she I told her I wasn't done order she said with an attitude "how don't you know what you want" and I was like I was looking at the menu trying to figure it out but I got rushed to the pay window she said "ugh what do you want" I told her what I want and I was still talking she closed the window on me then asked again it's not the first time with me coming to that McDonald's and them having attitudes for no reason I don't give them any problems/attitude i asked to speak to a higher up manager they continued to ignore me and close the window on me just their customer service is just bad and I will not be going here anymore !!! read more