Ok I'm not a huge fan of McDonald's but my smallest son is allergic to garlic ok that's in EVERYTHING!!! So when me and my husband want to go get food from somewhere We stop and get a cheeseburger with only ketchup NOTHING else and my two year old son is so happy!! This location is so so carful and made me feel comfortable getting it for my son :) read more

I should've never trusted you guys once again. The next time I order a large fry and it is the same as a medium fry, you will definitely hear it right there on the spot. How can you guys be this incompetent? Seriously? And just look at the bfast burrito. Now I gotta take a look at my burrito before driving off? read more

McDonald's - Look at this? I don't remember the bfast burrito being made like this? Raise the price and this is it? Smh - Burgers Near Me - Everett, Washington

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Awful customer experience. One must use kiosk as there is no one there to assist. You literally have to almost walk back to the kitchen for any assistance. Double cheeseburger was terrible all we asked was no onions and no salt see photo for details. Fries COLD Chicken nuggets COLD. Manager apologized but took 10min to fix. Would you eat this? Wil not be back read more

McDonald's - Double Cheeseburger without onion and no salt. Would you eat this? - Burgers Near Me - Everett, Washington

Didn't give any tartar basically and charged me everything was wrong and big belly boy manager was very helpful

What a waste of time, gas and money! The lady that over heard me talking crap while making an exit just after receiving my refund, she was extremely nice and asked if I wanted anything on the menu, I couldn't help but tell her (I am all the way good on that offer) (meaning, a big NOPE) she was extremely nice and cared to make me happy, but I was so mad that I drove all the way home for a dollop of mayo, 5 shreds of lettuce, 2 pieces of microwaved bacon strips, 3 crispy Jalepeno's and chicken patty, with a bun, I had to decline, I was already upset!!! read more

McDonald's - Hot Honey McCrispy - Burgers Near Me - Everett, Washington

Terrible... I ordered my curbside at 7:40 and never got it, I gave them some grace because it was busy. I walk in at 8:05 and ask about it then I hear someone say "you never brought it out". SMH... this will probably be the last time I come to this one. read more

Prices are too high and increasing. You can go to any sit down restaurant and get much better food at lower price and have personal table service. read more

Now I live right next to this pace, but I rarely go here and when I do, it's the same experience every time I ordered my food on the app and come pick it up at the front counter every time I enter the store I'll be waiting inside for at least 25 minutes There could be at least five customers standing in front of the counter not even one employee will even come ask us if we have an order or need to make one And today was no different placed in an order at 6:04 and since I know they take ages to even make the order, I give them a little grace period and don't even go down there until about 6:30. I make it to the front counter at 6:37. They had a hard time finding my order said the code was invalid, even though I placed it on the app the lady helping me at the front desk. Said it would be a few minutes next thing I know it is 6.50 and I still have no food. at this point, I am standing at the front counter just waiting for someone to ask me about my order at about 7:10. I finally get the manager over. She has no clue about my order at all says it hasn't popped up on their screen, but I had already talked to an employee prior to this conversation. I asked for a refund at this point I would assume since I had been waiting for an extended amount of time I would've been offered for them to make it but no against policy I guess...... read more

the worst one ever. they make you wait. i ordered here for breakfast, they gave me the wrong one and made me wait 30 minutes for TWO sandwiches. The workers are so slow, and the front is always dirty. The tables always have something on it, it's so crowded inside because they don't know how to help people. I seen there times and they are so bad. They just need to close down read more

This location screws up my order about 50% of the time and they are not difficult orders. The employees need to pay attention at the drive thru windows and stop chirping among themselves. Service is always slow no matter what time of the day you go too. read more

Will get your order completely wrong, tell you they'll only refund you if you come in "tomorrow at 11 am" (I work overnights, it's the only reason I was at this shitty location at 3 am instead of my normal location who actually gets my order right). I've been to this location 3 times in 2 years, the parking lot is always full of trash left lying around. Submit a customer service claim and they will ignore you. Since I won't be getting a refund or getting my food replaced, I'm warning everyone so they can avoid this location and drive to better locations or, if it's after the others have closed, pick a better restaurant like Jack in the Box. This place hates customer service and getting orders correct the first time, and makes inedible food for you so you can't even just enjoy the wrong meal, you literally can't eat it. To "managers" Wendy S and Pablo C, you suck, do better. read more

I am currently waiting in the curbside pickup area after going through the drive-thru. I've been here for 22 minutes to get two breakfast items and I'm still sitting in my car. This is insanely slow and I do not recommend anyone come here ever at this point. Turned out to be 28 minutes and the undercooked eggs dropped all over my lap when I pulled out of wrapper. Nice... read more

Their french fries are what I'm looking for. I want hot fries that have salt on them and this place sometimes doesn't always make the hottest fries. I love fish fillet sandwiches and I want my fish fillet done hot. Sometimes I've had to take back my fish fillet because it was not hot. It was actually a little bit hard, but sometimes I've gone here and the food has been absolutely wonderful hot fries, hot food and very sweet. Nice employees it's just a hit or miss but I do love this restaurant and they remodeled it lately so that is really neat. read more

This location claims to be 24 hours but blocks off the drive thru whenever they feel like it. I arrived and two employees (one smoking and one wandering) in the parking lot saying there "isn't enough crew" for 24 hours despite four cars existing beyond the cones... No response when I asked why they were helping the other customers then? Seems to be a theme with this location turning away customers instead of running the business. read more

0 Horrible service. Drive thru worker got my order completely wrong, at the window the new worker had trouble clearing it up and called the manager, manager was giving rude looks and rolling his eyes when addressing the issue, after we told them our correct order they had us wait in a drive thru spot and brought out the order with missing items, when I went inside to get said items I was given a stern attitude and then walked away and slammed someone's food on the table. Very poor management and the kid in the drive thru was very tired and they have him taking orders for a whole line around the store at 10:30 at night. Did not feel very welcoming and did not feel like they even cared to get the order right at all. Do not recommend this location. read more

I haven't eaten at McDonald's at all this year. I thought I'd treat myself even though I only like the breakfast there. I was parked for 2 minutes max trying to download the app. I was going to order online then go into the drive thru. Immediately what I assume as the manager came out and told me I can't park there? What am I supposed to do? Order on my phone while I'm in the drive thru? The passive aggressive attitude was really unwelcoming so I went elsewhere. Considering the 1 star rating this store has, I strongly suggest that the owner swaps out these ungrateful employees. I hate the micromanaging culture that is being pushed onto paying customers. I'll stick to family oriented businesses from now on. read more

At this moment I would recommend avoiding this location. They are significantly short staffed resulting in no service. Not poor service, I mean no service. I went to get drive through breakfast - hungry and eager. They have two drive through lines, both which were rather long. I eventually made my way up to the order screen and I waited 10 minutes and nothing. At first I thought it was just because they were backlogged and were taking a minute to catch up. I tried saying hello and waving my hand to get anyone's attention knowing they have cameras. Nothing. Eventually I gave up and drove up to the pay spot. I received an apology and nothing else. No offer to take my order there. Just a "we're short staffed" and waved me through. Would not recommend. read more

Terrible service. Fast food I don't think so, slow food that still comes out cold. Literally had to drive around and park for 2 McDoubles and a large fry. The 2nd time in a few weeks, where a small order takes 25+mins. I heard them say they were behind but had 10 plus workers. Terribly run establishment. read more

Don't order off there App for Delivery they will Rip off your Money with being short staff and there owner. I have been fighting for over 2 months with them read more

McDonald's - Burgers Near Me - Everett, Washington

Slowest McDonald's ive ever been to. Waiting hour for nuggets and burger and got my drink wrong and overcharged me for lemonade when i didnt ask for lemonade read more

If I could put a ZERO on this I would .. ever since they reopened their store with the new build NO ONE helps u inside the restaurant.. the drive thru seems to be the only ones getting attention.. one person told me they waited 20 plus minutes just for the rest of their order and it was just a drink .. Ive waited 20 mins so far just to talk to a person to let them know why I was there ... This new way and new upgrade to the restaurant is awful ino I'm NVR coming back here again .. I'll go to one that has friendlier staff n someone who will talk to me when I take the time to walk in ... read more

I think anyone thats been to this location atleast once knows its the worst one you'll ever go to lol Foods fine most of the time but have fun waiting in the drive thru for over an hour just to get some mf McDonald's read more

I'm sorry this is a long one. Literally 0 stars. The place is awful, for 1 they say they are open 24 hours and they are not at all. For 2 when they do decide to be open the line is a mile long and the food is cold by the time you get it and it's always messed up in some way. My final straw was I placed a mobile order through the app (since it said they were open 24 hours). When I got there they had cones blocking the drive through. The door was proped open and when a worker inside saw me he walked to the door, made eye contact with me, and closed the door and walked away. Didn't bother to come and tell me they were actually closed, which I would have just dealt with and been on my way. So I canceled my order and was trying to place a new order at another location down the street when a different female worker comes up to my car and told me I was not allowed to be in the parking lot. I had let her know that the app allowed me to order here but that I was just reordering at a new location. She then very rudely said that it was a private parking lot and that I had to leave immediately. I literally just had to put 1 more item in my order then I would have left. If they had updated their hours I would not have had to waste my time and money to sit in the "closed private parking lot" to reorder my food at a different location. All in all, awful food and customer service. I would recommend going to literally ANY OTHER Mcdonald's. Also for god sakes if you are not gonna be open 24 hours DO NOT advertise 24 hour service. read more

It will be the middle of the night and you still wait in line for the most basic shit for over 10 minutes. Some of us have jobs there's no reason for me to sit in the drive thru with three cars in front of me for 20 fucking minutes. read more

took 50 minutes to get an oreo mc flurry, cmon bruh... don't come here, especially at midnight read more

Terrible service, very slow. Came to pick up my order and I should have saw the red flags right away when there was a big line of customers waiting and frustrated not getting orders. An example was a little girl waiting to get a regular coke for a half hour, nobody was serving the counter and it seemed all the attention was going to the drive through. The employees came and asked several times what my order was"just a chicken nugget happy meal " and would go back to the kitchen and seemingly forget about me and other customers waiting an eternity for simple orders. Several people was canceling orders and it took forever to get a refund. The manager and employees were very disorganized and understaffed. Manager was running around like a chicken with his head cut off and everyone else working there seemed very confused about what they was doing, they got tunnel vision and focused solely on drive through orders and ignored and delayed orders from the counter. Another customer complained about the woman's bathroom having a big mess in it , so they had to close the bathroom. The main lobby seemed clean and the ambiance was chaotic because so many customers was in line and upset. Avoid this McDonalds if it's really busy or you're gonna waste an hour of your life waiting and very frustrated. These employees need better training and organization skills. This is the longest time I have ever had to wait at any McDonalds to get a simple order. Terrible experience at this location! read more

I cannot remember the last time I went to this McDonald's and they got my order correct. I am so sick of having to wait in the long lines only to have to go back through or inside. I won't be going back there again. read more

The long lines aren't really a big deal and usually only happen at peek times,, but the bad food is a problem. Ordered a mcdouble cheese, nuggets, fries, and soda and got Stale fries, Old burger buns, Missing condiments on my cheeseburger, Chicken nuggets that are not crispy at all. The only good thing is my soda. The mcdonalds closer to the Everett Mall is faster and has better food, I'll be going there from now on. read more

Called to pick up an order and the woman working who answered the phone was beyond rude saying they were closed when they were open and being super disrespectful. wouldn't suggest going here in the future to anyone. read more

I wish I could rate this 1.5 but sometimes they actually do everything right . I'm writing this out of pure frustration ... 90 percent of the the time it's dried/ overcooked, or in the case of last time straight raw food, or the orders are messed up 95 percent of the time... I wouldn't recommend but because most of the time it's there and close and on the way because far as recommendations no please avoid... There are better fast food options, the only met positive is after remodel the staff got nicer. read more

They tried to overcharge me and then got rude when I called them out and showed the lower price on grub hub and pointed out the $10 discrepancy. Mad disrespect zero stars read more

Such a terrible McDonalds. I've never been to a McDonalds with such bad , slow and useless service. You'll never ever get your order right, you'll never get it under 15 minutes, and you'll never get an employee without some sort of attitude. I'm not sure what's going on with this place but corporate McDonalds needs to shut this place down or come show them how to be like any other McDonalds. read more

The staff has always been kind however, we ate inside recently and asked to use the restroom. It was disgusting. Poop all over the stalls, toilet paper trails, trash overflowing...I mean it was so bad we left in a hurry to locate another option. They also recently gave out expired milk in the happy meals. Kind of questionable. The sprite went out and they told us they didn't have lettuce...lol read more

Fix the hours, not open 24 hours they are only open when they have the employees to work apparently...I get it but just fix the bleepin hours read more

McDonald's app says open 24 hours. Google says open 24 hours. The sign in front says open 24 hours. Location is not open 24 hours. Has not been for some time, yet none of this information has been updated. read more

Does not deserve a rating at all !!!!!!!! This McDonald's suck !!! Whack customer service . And when I ordered hotcakes , they placed it in a sandwich box ! RIDICULOUS !!!!! read more

McDonald's - Burgers Near Me - Everett, Washington

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Never again! Never! I am not generally a huge McD fan, though sometimes it really hits the spot. On this night I ordered it because I had to UberEats it for dinner, and it was the fastest and cheapest thing available. My first order arrived, and it was totally wrong. Not even close. So the Uber driver called McD, and spoke with Kaitlyn (some sort of supervisor or manager, I think). She said she realized after the order left that it was wrong, and my order was still there waiting. She seemed to expect the Uber driver to come back and get it, even though the Uber driver would not be paid for the second trip. Also, my food would already have been cold by this point, let alone by the time it reached me. I told her I didn't want it, but would attempt to place a new order. She apologized, but offered nothing at all in the way of any sort of compensation. I placed a second order, almost identical to the first. Quarter Pounder Meal. It arrived, and all was well... or so I thought. I started it eating while I watched a video on my iPad. It was dark. I wasn't looking. At some point, I had to turn on the light, and was horrified to see that the entire inside of my burger was RAW! I don't mind *medium* rare from home or a nice restaurant, but not RARE, and never from McDonalds! GROSS! I should call the health department. I had a stomachache the rest of the night. I will never eat at this McD again. This was last week, and I am still grossed out every time I think of it, or share the disgusting pictures with someone. Speaking of which, here you go... read more

McDonald's - That is downright PURPLE in the middle! - Burgers Near Me - Everett, Washington

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SLOWEST MCDONALDS EVER.. food is slightly warm .. wait is just wayyy to long .. I only ordered a quarter pounder meal and they usually make those right away since meat has to be fresh and I've been waiting for 15 minutes and it's not even lunch rush. Wouldn't recommend this McDonald's because of how unclean the lobby is .. just a messy fast food place honestly regretting coming here read more

Remember back in the day when McDonald's was the epitome of customer service with a smile, and hot, quality food? Yeah me neither. It's hard to believe, I know. This particular store is on the bottom of that steaming pile. The staff is often rude and typically look very unhappy. Their lack of common courtesy is taken almost to an art-form. They are slow and inaccurate. I typically order via the app for curbside pickup and it's not unusual for it to take 15 or more minutes after getting there to get my food. There are numbered spots for mobile orders and yet they walk around to each car like it's the first time they've ever been outside. The space number is on the receipt for heaven's sake. Abysmal. read more

Worst customer service ever experienced in a fast food place. They ignore walk in customers completely. Too busy chatting to even acknowledge your presence, much less greet or help you. Don't bother opening your lobby if you aren't interested in attending to those in it. read more