I ran thru the drive thru and when I got back to the job site to eat my lunch, I found that not only was my double quarter pounder missing a burger patty, it looked like it had been dropped on the floor before going out the window. Knowing how hard a lot of managers work to keep their stores going well, I decided to call and just let them know I got a deconstructed burger that was also missing a patty. Jocee (spelling?) apologized and said my next meal was on her next time I stopped in Well, 5 weeks later I was in the area and she made good on her promise. And everyone I connected with I the store was very pleasant to deal with. I'll give them props for fixing an issue and making customers want to return. Well done Jocee and team! read more

Listen I am not one to complain about food considering I eat 12 calories a day. But let me say this food was absolutely disgusting. It looked and tasted like shit. My Cadbury egg flurry looked like cancer cells flowing in a bucket of discharge. Absolutely awful. Looked and tasted like ass. Don't come here read more

McDonald's - My Cadbury egg flurry - Burgers Near Me - Englewood, Florida

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Gave me a box full of onions instead of my chicken nuggets. I will be driving further to a different location due to my consistent issues I have with this location. Absolutely unacceptable read more

McDonald's - Burgers Near Me - Englewood, Florida

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It is a mess in there lately. In every way. The soda machines filthy soda spewing all over so is the tea. They forget something EVERY time no matter if dine in or drive thru it's just awful lately. read more

This is the second time coming here and they just can't get their act together. The fries are disgusting. Super Soggy, salt less, the burgers are a mess. Ketchup all over the buns. Just sloppy mess. read more

Absolutely worthless customer service. Zero urgency. They should just close this place. Waited 7 minutes for the person in front of me to get 1 ice cream cone. Ridiculous. 19 minutes to get to the window 2 minutes to get a refund. Funny I paid 14.75 on the app and Brenda gave me almost 18 dollars back. Taco Bell right around the corner took 4 minutes from order to pulling away. Do better McDonald's. read more

waited 28 minutes in drive thru. was blocked in or would have left. my phone must have been ready and waiting because it was cold when I finally received it. read more

We came through for a small fry and a sweet tea with no ice. Got to the window for the fries and they were cold and soggy (like they were sitting), so luckily I looked in the bag before we moved. I asked them to give me fresh fries because they were cold. They put them back in the fryer. You can tell based on the color and over salting they did. Ridiculous! read more

McDonald's - Disgusting refryed French fries... - Burgers Near Me - Englewood, Florida

1/16/23 = I went inside to make my order. The counter was not busy, but the staff seemed unaware of how to do their job (RS #2). I finally got to order, and I really wanted an ice cream cone. The staffer said they would give the cone to me when my order was ready. A rush of folks came in, it was a bit chaotic. My order took about 10 minutes. When it was ready, I was frustrated and departed quickly. When I got a mile down the road, I realized I did not have my cone. I don't think I will return to this location read more

Great stop on the way to the manasota key beach!!! Clean and welcoming. Staff the best and was so helpful and kind!

I ordered a regular crispy chicken sandwich and they gave me the bag and said don't worry about the spicy on the bag they just ran out of bags. I was okay thanks and I bit into the sandwhich and guess fricken what my mouth was on fire. I hate spicy food and they messed my sandwhich up so bad. I spent $15 on a meal for me to just throw it away. I want my money back McDonald's. read more

Not a big fan of fast food or anything, but once in awhile I'll come here for breakfast, a milkshake, etc. Their ice cream machine is always not working/ being cleaned, usually at night. So if you want an ice cream or anything try going in the day time. But I just came here to give a shout out to Caroline! She is an absolute sweetheart and I tried to give her a shout out on the link they give you on the receipt, but it wouldn't let me. But I still wanted to credit her for her work and she deserves the praise. Caroline is awesome! :) read more

I goy hot cakes one day and they were perfectly cooked and the apples were delicious I had 3 bags of them and the service was amazing this place was ambience 5 star. read more

I've been going to this McDonald's almost every day for the last three years mostly in early morning and for a long time the girl at work the drive-through was very nice I always got my meals perfect today I went through there and whoever the girl was working in drive-through was extremely rude for no reason in my caramel frappe it was nothing but water in chunks of ice read more

McDonald's - a bowl of sugar and butter - Burgers Near Me - Englewood, Florida

Awful service... We went through the drive-thru and ordered $50 worth of food.. they forgot a whole 10 pc chicken nugget meal... after we already got 30 mins home we noticed the missing item and called to try to talk to the General Manager about getting a refund. He then said we couldn't get a refund unless we came to the store.. once we tried to explain that we were 30 mins away he hung up... we called back again to try to get the name to report him to corporate for being so rude... he then said he did not have to provide his name and again hung up. We then drove to the store and immediately he goes "are you the women who called and complained" yes sir I am... then when we tell him we are going to tell corporate about it he proceeded to say " good luck with that I won't get fired anyway"... wow McDonalds I really hope you want more for your team. When I called corporate the women we spoke to was so concerned about how he handled the situation and further actions will be taken. If you go to this McDonald's avoid the general manager Trevor because I promise you won't be happy with your experience! read more

There was not much ice in my ice tea and when I asked for a cup of ice at the window, I was told I needed to go back through the drive threw and wait in the line again. I'm still having a hard time believing this. -Dumbfounded here. read more

I waited 30 minutes for my food and the double quarter pounder I ordered wasn't even right the manager was very rude and disrespectful. DO NOT COME TO THIS MCDONALDS YOU WILL REGRET IT read more

I for one used to be a BIG fan of McDonalds, but over the years have tried to not eat that much fast food. However, yesterday I was just in the mood for some of that, and headed for the McDonalds right here in Englewood. I was shocked to see that the lobby was not open for dine-in, since all restaurants around this area certainly have reopened. I ordered the DOUBLE QUARTER POUNDER WITH CHEESE and a SMALL FRIES, and the fries were as great as I have always known them to be. The burger was just OK, and as far as service was concerned.....What service, there was none. I did not even get some Ketchup to go with those fries. Not a good experience! read more

Worst friggin fast food restaurant I have ever tried ! Been at least ten years since I have had McDonalds and now I know why. Waited in drive thru for twenty minutes and then told to go park and they would bring it out. Ten minutes later it comes out, we drive home and the order was wrong !!!!! We paid 14.51 for a double Quarter with cheese, a regular QP w/o ketchup , a large fry and a regular fry. I got two QP both had ketchup and two small fries. P.S. My wife took the order back. Manager was very apologetic, made us the right order and refunded our money. read more

Worst fast food place ever. I often have to repeat my order more than 4 times, almost always inaccurate when I get it, they don't know the menu and they are the SLOWEST fast food place EVER! I went through drive thru tonight. Two cars ahead of me who already ordered: still sat in line for over 20 minutes. I don't know why I keep giving them a chance here, seriously. Service has gotten better recently. Orders still take a long time, but order accuracy has improved. read more

Boy am I stupid, why do I keep going back to this place. lt's got to be the worst McDonald's in the state of Florida, and has been for years. Can't get your order right. Very slow service. The biggest group of disinterested employees I've ever seen. read more

2 stars because it's half my fault I didn't check my bags before I left ordered 3 pancakes and didn't get any syrup. I was already home before when I realized read more

I rarely eat, "fast food." In fact it's probably been well over five years since I've had any. But once in a great while I like to treat myself to some. This McDonald's in Englewood is probably one of the nicest and cleanest ones I've ever seen or been to. It beats anything we have in Jersey! Plus the employees are actually nice. That's a rarity especially in my area. I didn't realize how bad the reviews were until I was in line at the take out. I would have gone inside but it was past 1130PM and even though it's 24 hours, the interior closes at 11PM. There were three cars in front of me and because of the prior reviews, I made a point of timing it. It took just under 15 min to get my Big Mac, large fries and a diet coke. (I know I know, but I only drink diet coke because regular is simply too sweet for me!) I had to ask for ketchup which was lame but the clerk politely handed me a fist full. I got my guilty pleasures back to my condo and fortunately everyone was asleep or I would have certainly lost some fries! The Big Mac was just as I remembered. The bun was soft, the lettuce and onions were fresh and crunchy, and the patties had the nice grilled beef, fast food hamburger taste we grew up with. Was it, "fast?" No, not really. But I didn't mind waiting almost 15 minutes for something I only get to eat once or twice in 10 years. I can't speak for the complaints on order accuracy since it would be hard to mess up three items I think. But I did give my bag a quick once over before I pulled away to make sure I saw the burger box and the fries. Maybe I'll see you in another four or five years. So good but so bad. read more

Last time I went to this McDonalds it was great. The new girl at the window was nice and polite and our food took awhile but everyone was nice. HOWEVER 9/10 times they get my order completely wrong OR forget half the order. I'm not sure what it is about this particular location but ALWAYS check your bag when you leave just in case. That aside like I said some new staff and better customer service was present the past time I went things are looking up read more

Was very disappointed when I went in to dine all they had was burgers chicken things and potato fries. Absolutely no haggis. The beer was very cold and sweet, really could not drink. For a Scottish place it was a real disappointment. read more

my boyfriend and i decided to just grab some fast food for our anniversary instead of going out to a restaurant. we didn't order anything too complicated but yet they still screwed it up. we got a diet coke which we ASKED when the drink was handed to us if it was diet coke. the girl told us it was in fact diet coke BUT IT WASNT!!!! my boyfriend got a double cheese burger and i got a mcchicken. the mcchicken wasn't even in the bag and instead of a double cheeseburger, we got 2 cheeseburgers with the wrong toppings. and to top it off instead of a large fry they gave us a medium. so now my boyfriend and i are sitting here watching the beautiful stars, on our anniversary, with an entirely different order of food. 0/10 read more

Every time I go here at night it seriously takes like twenty , twenty five minutes to pay and get your food. THE SLOWEST MCDONALDS IN THE WORLD at night. I go across the street to WENDYS BECAUSE OF THE SUPER SUPER SUPER SLOW MCDONALDS . I am a very experienced retired culinary worker and I have never ever seen a slower fast food restaurant at Night. I don't think it's the managers they hire , I think the people they hire are so inbread they can't handle an easy job like McDonalds. Tonight after ordering my food , I once again waited twenty plus minutes until finally LEAVING WITH- OUT MY ORDER and I was very hungry. I WILL NEVER GO HERE AGAIN . YOU WOULD THINK THEY could figure things out but this has been the case since the store opened. Gasparilla McDonalds at night you are Pathetic !!!! read more

the past 2 weeks i have been getting the same breakfast daily at drive thru with great service....today i was over charged for same meal...i pointed out i was overcharged...clerk argued with me...he got another person who also said i was wrong....you need better help....these young people have such a poor education they need extra training...so anyway....burger king for breakfast from now on.....sunday 9/29/19...9:10 am read more

WOW---This morning at 9:45am I went to the beach road McDonalds---terrible terrible---waited for over 10 minutes in the drive threw for coffee with 2 creams and sausage McMuffin. Well, i did not even get my cream. They continue to go down hill with dumb help. read more

an understaffed fast food joint; whenever YOU see a sign "now hiring" expect some delays! but food always comes out how i order it! all these lazy idiots; leave a little earlier or make your own food! read more

Amazing mcdonalds! Friendly staff and fast service. Will definitely be back again, the food was fresh and they had it ready before I even sat down read more

Pretty good Mc Donald's. I don't see anything wrong. Lots of customers daily and serves good cheap fast food. I like going here after taking a nice long walk in the woods. read more

They have rats. Employees get in trouble if they discuss the rats. They call them beavers so nobody gets suspicious. This place should be shut down. read more

Beware...most expensive McDonald's in area. Boo. After traveling between Port Charlotte, North Port, Tampa and Sarasota over two weeks...my order her was 20% more! read more

It's McDonald's, they're all so standardized so you know exactly what to expect. It was a busy busy morning this fateful Friday my friend and I walked in to this particular McDonald's. There were boat races that day down the road and all those spectators and racers coming in to town all seemed to have forgotten breakfast that day like myself because this McDonald's was slammed. The staff handled it like champions, they controlled the crowds, dictated where people were to stand, calling out orders left and right, french fries flying everywhere, the cook was behind the scenes doing sweet tricks with the little breakfast sausages and limp bacon, yellow cheeses soaring through the air on to sandwiches with dead-on precision, it was wonderful. We ordered, there were about 15 people standing all waiting for their orders as well, and we had our food within three minutes, bravo team. My sausage mcmuffin was constructed to perfection, it was a perfect ratio of breads, meats, eggs, and cheese, crispy around the edges and soft goodness in the middle. Nicely done... The parking and parking lot navigation is a little cramped, that is my one complaint. There were some people confused as to what to do and visibly crying in fear if they were ever going to leave this McDonald's. It didn't help that other patrons were honking and yelling. That is how the flow was just designed is all. read more

I went through the drive thru this morning about 9:30 only myself and one other vehicle in front of me. Placed order, paid and went to pick up window. Worker noticed a missing apple pie on my order and promptly got one. I thanked him and drove home. Mistake #1 was not checking order again but he just checked it right? Got home and instead of two egg McMuffins and two hash browns, got one hash brown and two burritos! I went back to the store ( twenty minute drive one way) ask for the manager and ask her to fix my order. She gave me my corrected order and said "sorry, please come again". Got home and guess what ? Only one hash brown! This store has always been shaky about getting the right order but today did it for me! I called the store and told the manager about the second mistake again. Very apologetic and if I wanted to come back, they would give me another hash brown! No offer of comping my breakfast which after two gross mistakes, it seems like something I shouldn't have to ask for.Up to then I had not said anything derogatory at all but I lost it. I will drive a little farther to the other McDonald's in the area rather than continue to support the perinial crappy performance by this store. read more