Very inconvenient and unacceptable McDonald's. We will never go here again. As other reviews state, the restrooms require that you be buzzed in. So am employee must do this. But it seems near impossible to do, so three employees work at it. In this time, you are not getting your food order. One coffee and two "large" ice cream cones was $7. Note: We noticed employees do not wash their hands when they enter the kitchen. No gloves are used. Unprofessional AND unsanitary. read more

McDonald's - Not great - Fast Food Near Me - Dupont, Washington

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I stopped here to get a break from the I-5 traffic during my trek to Oregon. The food was hot, the drinks cold, and my 20-something son said the fries were the best McDonald's fries he has ever had. Clean restrooms and restaurant. Sorry about everyone else's luck. read more

McDonald's - My order. - Fast Food Near Me - Dupont, Washington

I like this McDonalds because they haven't completely gone off the deep end, refusing to serve people in the counter because they want customers to use the kiosks. I hate using those things because ordering at the counter takes half a minute, while it sometimes takes ten minutes to order from the kiosks because you may have made your choice but didn't add it to your cart and you discover you made the mistake after ytou get your order, so you have to go to the kiosk again. Uggh. Hate that. The only thing good about the kiosks is that you can tweak recipes. I got a Big mac with mayo thanks to the kiosk. Funny thing is when I ordered my fries to be saltier, they just threw in extra salt packages into our bag instead of actually salting our fries. That seemed either lazy or petty. I laugh because I started off with more stars fo this interview, but every time I remembered something about the kiosk, I deducted a star because of the annoyance to the point I'm giving it one star. read more

McDonald's - Their Creamy Chili McCrispy Strip Dip is delicious on the fries. Get it while you can - Fast Food Near Me - Dupont, Washington

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Used to appreciate having this McDonald's because they were actually competent but they have unfortunately become just as terrible as the other McDonald's locations in the area. I was planning to bring my mom home some ice cream but this female worker claims there is a specific amount they are allowed to fill the cups. Apparently, that specific amount is also the volume that fills a cone. Whoever manages this McDonald's is allergic to making money. Complained about this on the app but nobody responded. read more

McDonald's - WTF - Fast Food Near Me - Dupont, Washington

Stopped here on my way from Seattle to Portland. Ordering system is slow and wretched to work with. No humans at the registers. Space is clean but way sterile and lacking human service. Mc chicken and fries are 1-1.50 more than other locations. Bad experience. Why wouldn't I just go to a gas station and get a sandwich instead, at this point? read more

This location always had friendly staff. No complains with food, seems to always be fresh.

It's alright , last few orders one was a mobile order where I paid for extra meat got 2 meats outa 3 on a big Mac , w someones hair on my frappe kid it was like a red colored hair, I did a order on doordash got a spicy sausage sandwich they added egg so I didn't eat it couldn't tolerate the taste or smell of the round egg , just used door dash now one soda was supposed to be coke and it's sprite or some soda water missing BBQ sauce on side as well sadness , usually this one rarely disappoints and is usually better then the one in Lakewood union ave read more

This is the most unprofessional restaurants I've witnessed. Also smells of dead rats or sewage daily. I had a delivery for a customer. I waited 10 minutes just to get a staff to acknowledge me. They were cursing and arguing about how something "wasn't their job and pay grade." They said the order needed more time, even though it was sitting right there. 15 minutes later, I asked again and they gave it to me. I asked why it got cold for 15 minutes and the female manager and a female staff member completely lost it. Zero accountability. I notified McDonalds Corporation and they wrote a report for professionalism. Also filed a police report for the threats against me and a health safety report. Avoid at all cost. It's better to go to one in Tacoma. read more

I ordered a large fry and it has taken 10+ minutes and I still haven't gotten the fry's yet

I was at the drive-through and got a greeting and then nothing! I waited several minutes and even called out two separate times - nothing! The drive-through next to me was empty too, so there's no excuse that he was busy with the other drive-through! I waited in line and went in. I spoke to a Manager, she simply belittled me by trying to humor me and apologize, but said that they can take my order inside! Heck no, does she really think McDonald's deserves my business now?!!! She's completely missing the point of me using a drive-through, apparently I have all the time in the world! What management lessons was this girl taught, or was she merely promoted because she could walk upright, no training necessary for your role!!! On another occasion, a different Manager took my order, even though that defeated my original purpose of using a drive-through, and didn't even attempt to charge me anything! Maybe this Manager knew how valuable it is, in the long run, if you lose a customer!!! This all happened at the McDonald's in DuPont, WA! Why doesn't McDonald's train their employees to understand attention to detail in their work, and why are the Managers inconsistent? Some Managers don't seem to understand their job and role! read more

-okay, so the fact that im giving this place five stars - first i could totally understand towards why others would rate this place low but, - the experience from this McDonald's is better than other areas and the drive thru here was nice - went there again today when I ordered I may have been a bit rude? but the workers are nice, wouldn't really come here on a regular probably a once a five month thing better to have something at home since the food here isn't technically food but, inside the restaurant is clean and the/ workers are very helpful read more

McDonald's - the contents of a mcdonald's package - Fast Food Near Me - Dupont, Washington

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There is always something wrong with my order and wait times are stupid long. If you order for curbside pickup you will most definitely be going in to get it. I waited 20 minutes before I finally went in and had to wait another 10. read more

Why do I keep coming here? Maybe because it's the only McDonald's around. I'm done! 5 out of 5 times my order has been wrong. 4 drive thru and 1 walk in. Order 1/4 pounder with cheese and get a deluxe with cheese. I got 2 orders of fries, one was great the other was stubs and stale. Seriously. Receipts show correct but I get home it's wrong!! read more

Terrible service waited an hour for food because they lost my first order and then they didn't even apologize

Really poor business model having machines where you can't pay cash and not enough staff causing long wait times. Need to be buzzed in to the bathroom but everyone is incredibly busy. I feel bad for the people who work here it looks like an awful place to work. read more

This Mcdonalds is AWWWWWesome!!!! I receive great food with efficeny, quickness and greatttt i mean GREATTTTTTTT CUSTOMER SERVICE!!! the only complaint I have to give is that theirs no one to clean the grease from my chin hahahahahahahahajajajjajajajajajjaja answers 10/10 WOULD HIGHLY RECOMMEND!!! don't listen to the other old crusty karen's , they give Mcdonald's workers too hard of a time. Great Job Dupont McDonald's! read more

McDonald's - Fast Food Near Me - Dupont, Washington

McDonalds closes the lobby still? Must be a labor issue as certainly not a health issue. Not everyone wants to eat in their car. Just wanted to stop and have breakfast and a coffee. Drive thru open. Lobby closed. Never expect this from McDonalds but this one is still limited. People going to the door and turning back mad. Open up the dining room ! Made my visit terrible read more

My girls and I pulled up today at 10:28 AM to order breakfast before our road trip. As we were placing our orders for the breakfast menu, the employee changed the menu and said that they are now serving lunch.. this was before the 1030 deadline. I told them that it was 10:28 AM and they said that the manager told them to go ahead and switch it which is not the policy.. I told him that I would be contacting corporate and putting this yelp review and let them know that they are hot garbage. This establishment will never get my money again and that's the bottom line.. read more

Food was hot and that's the reason for the three stars I asked for ketchup they gave me a whole lot of picante sauce for some weird reason. Also I had onions on my McMuffin, pretty sure that was an accident. read more

I actually often go to this McDonald's and I've never had a problem until now. My frappe was not made correctly after I corrected him 3 times already. My food came out 30-45 minutes later I was sitting in the reserved parking space for so long. Then when I get home and bite into my chicken sandwich I find blue plastic INSIDE of the sand which. I am absolutely mortified and will not be eating here anymore. Definitely lost a customer. read more

McDonald's - Found some blue plastic INSIDE of my burger. Absolutely disgusting - Fast Food Near Me - Dupont, Washington

This McDonald's is PATHETIC. The cashiers can't be bothered to say "Thank you." The service is unbelievably slow. It's a miracle if they get your order correct. I was actually questioned about my order, like I don't know what I ordered. I don't appreciate being treated like I'm stupid. read more

I don't have high standards for a McDonald's, but I'm hungover and this one sucks. The person at the first window wouldn't listen to my bf that the tap to pay on his card doesn't work, so they came back and said it declined twice, and even tho he asked to swipe the card instead they didn't listen. Whatever, we paid cash instead. As they were handing back the change they dropped all of it into the drive thru instead of handing it to my bf, and rather than apologize or offer to make it right or give us the chance to say we don't need the change, they made a face and slammed the window shut? Like uhhhh okay. Weirdo. Then the second window girl handed us a soda we didn't order, so my bf went to hand it back, and she said "it's fine" not accepting the soda back, so he's like "no, we didn't order it or want it" so she snatched it back and slammed the window shut. Then the cherry on top is I didn't want a fricken spicy chicken sandwich, I ordered a McChicken. ‍ So yeah. We left feeling like "wtf just happened?" read more

They messed up my order when I asked for 2 plain burgers. And then 1 was missing. When i told them the manager she got an attitude with me but re did the order and finally got the burger but with a surprise. Some kind of paper. Now a little paper doesn't hurt but how difficult is it to make it the right way. My child was disgusted with it and I was upset. This definitely makes me miss Texas where customer service is so much better then what I have seen here in Washington how disappointing read more

McDonald's - They messed up my order when I asked for 2 plain burgers. 1 had paper - Fast Food Near Me - Dupont, Washington

We visited this location for a pickup order and for the most part the store was prompt and our order came out rather quickly. However, I wanted to acknowledge the manager working that day. A few people in the parking lot were having an argument and she came out and asked if everything was good. She then let them know that it was not going to happen at her restaurant and they needed to take it elsewhere. She handled it confidently and clearly. Customers saw how she handled the situation that were also waiting for their orders and there is no doubt she is a great manager! read more

Come on. I ask for lettuce on my burger that I get charged 30¢ for and whoever was on table decided to give me a spec of lettuce. Maybe because you guys were running out but y'all could've changed it out. And not give me this small amount. Just tell customers to pull forward if you guys need more time. read more

McDonald's - Quarter Pounder with Cheese - Fast Food Near Me - Dupont, Washington

This isn't a post for missing food items this time. It's a post for missing a sausage patty in my sausage egg and cheese McMuffin. I understand they are low on staff but HOW. read more

McDonald's - No sausage - Fast Food Near Me - Dupont, Washington

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Pulled up at 10:45pm and was told at the window that McDonald's was closing and they only had fries and crispys available.

Wth is on my burger? I don't think I should have to check my food for hair or mold or whatever this is. Hailey (blue shirt worker) is horrible in the 1st window with the cashier service. She cannot multi task of her life depended on it. She repeated my order back to me while letting the window close. Gave me the wrong total at the speaker and gave me a different price at the window. I sat at the 1st window with no cars in front of me for almost ten minutes. She didn't even open the window to take my money after letting 4 cars behind me order. I'm not sure if this is your way to be horribly inefficient or your work ethic just sucks. I really miss the high school kids who work here during the Summer. Horrible that the older humans have worse work ethic than teenagers So I returned 12/7/18 went about 830 at night.. thought it might be different service. The Asian guy at window one could multi task with taking orders and payment unlike that other female. My son ordered chicken nuggets... wth is this!! It's frozen and MOIST. Disgusting. Well... no matter what day of the week or what time you go this McDonald's will f something up read more

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i love the juicy delicious taste of the McDonald's food the burgers are delicious and so well cooked and the milkshakes are not anything I have tasted before. LOL I love McDonald's u should too. read more

Fast and friendly business. I've never had a problem with the ice cream machine being broken. For everyone else, check McBroken. Com to see if your local ice cream machine is working. Great job folks! read more

If I could rate 0 I would. Food took forever. They had a line of cars waiting and people that were recent were getting their food faster. A lot of people were also complaining of wrong orders. Terrible service! read more

Don't go here especially if you're doing a pit stop with kids. The restrooms were very unclean, the food took soo long to be ready, there's no playplace. We sat outside and some tables didn't have seats so we felt like sardines on the corner table we sat at. Our basic fountain drinks tasted watered down so idk what that was about. The floors at the entrance were wet and my niece slipped. Truly awful. read more

Absolute worst McDonald's ever. I've been waiting in the"dining room" for 30 minutes for my to-go order. Never coming here again!

Busy lunch time. Service in the drive through was fast an efficient. Received my order fairly quickly. It was all just what I ordered. Food was nice and hot and tasty. read more

This place gets worse and worse. Rude teenagers running the drive thru, their hours are weird, they don't give you a full cup of ice cream when you order a McCurry (they actually told me that when I complained), and now, all of the sudden, they stopped serving breakfast passed 10:30am. Oh, and they rarely even salt their fries. Before you come to this joint, where the owner apparently doesn't want your money, do yourself a favor and head to Jack in The Box across the road. Their selection is bigger, their customer service is better (in my experience) and at least the salt their damn fries. Oh, and breakfast is all day. Seriously, F this place! read more

The literal worst Mc Donald's in history. There's ONE friendly person that works there, it always takes about 30 min, after you are parked to wait... The food is cold. So what's the point of parking someone to give them food that isn't even fresh. The sweet tea, always gross too. The prices are actually higher than the other McDonald's in the area. For what? Get it together read more

Sloppy customer service. Kiosks programmed to say "to go orders only" even though there are dine-in seats. Common sense condiment inclusions are lacking with orders--requiring frequent visits to the front (and 2-3min waits each time). Keep driving to the next McDonalds down the freeway. read more

Wow! This is normally a decent, if not better McDonald's but tonight was miserable in every respect. Since when does a McDonald's close the dining area at 7 pm?! Talk about stupidity this highway situated "restaurant, " and that is playing fast and loose with the term restaurant forces customers into a 30 or so minute wait to order, takes payment (cash because it is after all McDonald's, and then tries to serve lukewarm fries. Ok, fries first. Who wants to wait and wait and wait to get cold fires!? This McDonald's usually serves the best salted hot fries, which is why my wife and I tend to drive from Lakewood for McDonald's (ok, so after church it's convenient, too). So hand the ice fries back to age I suppose and receive hot, unsalted fries... well, they are safely closed and the line of cars too long to try again. It gets better. When we hand chicken sandwiches, we prefer Chick-filet. I ordered a fish sandwich, was looking forward to a messy yet tasty fish sandwich...wait for it: The fish became some abomination of what I presume was supposed to be chicken something or another sandwich. How does a staff so slow to serve mess up that badly....because they either don't care (after all they are safely within a building I cannot enter) or they simply struggle to read their machines. Yeah, the owner of this store needs a serious reboot on business management. Come on, you were great as McDonald's go. Get back in the grove. We need at least one decent McDonald's in the greater Tacoma/Dupont area. read more

So i went to this McDonald's with my grandpa and we were 2 minutes past breakfast and we asked for 2 burritos but the said we ran out of food then they were completely rude and they made it sound like it was our problem and the manager was even worse then i just ordered a quarter pounder and when we got home i opened it and the buns were burned i hated this place will not eat again read more

McDonald's - a hand holding a cheeseburger - Fast Food Near Me - Dupont, Washington

Came here with the family for lunch, but arrived almost 45 mins early. So we waited, no biggie. Watched their last breakfast rush of people between 10:30-11a.m. When 11 a.m. came I hopped into line and ordered two grand Mac meals, 40 chicken nuggets, an extra medium fry, two large drinks, and tried for a shamrock shake but their machine was down. By far the best food from McDonald's we've had in a long time! Besides fresh, they even had Szechuan sauce that everyone's been raving about! Thank you Dupont location for a great experience! read more

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