Absolutely the worst McDonald's I have ever been in, including the 'hood in NYC. The place is filthy, the service is slow and incompetent, I don't recommend it to anyone. There's an A&W and DQ close by; if you're seeking fast food, check one of these places out; orders of magnitude better than this cluster** of a restaurant. read more

They don't know how to properly take an order. They don't supply you with everything that should come with your order. Such as today I ordered a meal and was given a pop with no lid. I ordered a double quarter pounder and received a quarter pounder instead. I ordered an extra large fry and did not receive. When I went and spoke to the girl working counter she argued I got my fry. Yes I got one fry. The one that comes with my meal. My burger bun was coated in grease and was very lopsided. The girl had very long hair that was lose and no hairnet to be seen. Last week I ordered two double cheeseburgers and they came very fry and shrivelled and with no ketchup. I will never eat here again read more

Horrible service on dude was chill and doing his job. Cashier couldn't hear large water and the server when see gave us small we asked for large so she took the small Water poured it into a large than add ice because of course she has to feel like a complete jerk when a honest mistake happens on the cashiers fault. Horrible but at least the fries were good but too salty same lady did our fries. read more

We were over in Dartmouth doing some errands and we were all starving, however we did not have the time to sit in and eat. So ,yes we went to McD's. I have to tell you this was the most efficient McD's restaurant I was ever at. First off , it was over the top busy. The line for the drive through was really long, I even thought of running in instead, but to our surprise it went through extremely quick. They were really on the ball that day. All our food we order was steamy hot, this is rare at any drive through. I was so impressed I told the manager , who was working the window. Yup, I can give this one a five star for sure. The inside looked like it had levels, it really was one of the nicer McD's I have seen. read more

I went to the McDonalds in Halifax and ordered 2 meals, they gave me the wrong beverages. They apologized and gave me two empty cups because I had to go back into the store. I was in a rush, thought nothing of it, took my cups and left. Later on this evening I was ordered some fries, filled up the cups and sat down in a McDonalds at Dartmouth crossing while I waited for my friend to be finished work. Never in my life have I EVER been treated as poorly as what was about to happen. A supervisor stormed over to where I was seated, demanded my reciept for the cups and proceed to threaten me. She told me multiple times I was a theif and I was given no opportunity to explain, and decided to leave instead of being accused of stealing. I made no attempt to hide, I ordered additional food so that I was not rude, but I paid for those drinks. Never once before have I ever been accused of stealing and for it to occur because of your own stores mistakes is appalling. You need to inform your staff how to act appropriately. I have never been so insulted before in my life. read more

The rudest Macdonalds staff I have ever come across. Gave me coffee without sugar on at least 4 occasions, despite writing double double or triple triple on the cup and also gave me the strong brew. The last time I returned my coffee, which is an inconvenience I was not offered an apology, instead told my coffee was a triple triple and that there is only one brew!! I asked the "team leader" to look at the colour and despite being dark brown. He again insisted it was a triple triple and walked off. When I was given the triple triple (light in colour) he insisted there was no difference. Wow. Your staff talk back, no apology and I certainly wont be returning if you cant get something as simple as a triple triple correct!! read more

Consistently bad service. I thought i would cut them some slack as it when they first opened so that they could get the kinks worked out. Unfortunately this has not gotten any better. Drive thru wait times are painful and they consistently get orders wrong. Back to Tim Hortons for my coffee because if it. read more

Not very busy here. Have seen a lot worse. Have been waiting 17 minutes so far after placing my order with 2 toddlers. This is nuts

Let me start with saying that I have 2 Children and we do eat at McDonalds at least 2 times a week. I normally go to the Elmsdale location, or when working in Burnside, I will go to the Windmill Road location because the location next to my office (Dartmouth Crossing stand alone location, not in Walmart)has been known in our building for having the worst service of them all. Today, on the way back from the bank I was asked by a co worker to stop at McDonalds, I figured at 1115 am how bad can it be, did not look busy as I was driving by. I pulled behind a pick up truck in the drive tru on the right lane, there was 1 car in the left. The car moves up, I hear the driver in front of me saying hello in the speaker, as I watch him try and get someone's attention, 2 other cars go through the other side, finally, someone answers our lane, off to a good start. It is now 1119, only the breakfast items are still showing on the menu board. Ryan asks for my order, I place it and when I go to the first window to pay Ryan I am immediately grateful that he is not touching food with the long untidy hair everywhere. As I am completely ignored for 30 seconds as he laughs with a co worker that someone is trying to order breakfast at 1120 when it is no longer a option(perhaps if the menu board was changed, that would not have happened) Ryan finally looks at me and says 12.75, I hand him a $10 bill, loonie and toonie. HE lets the bill blow out of his window, and says"you need to go and get that" I look at him and ask get what?, he said the $10 blew away, I need to get it or pay again. I squeeze out of the space between my car and the window, then squeeze by the truck in the line behind me, and get it, not that it matters to you, but I go to the drive through because of a bad back, thanks for making me do that, my chiropractor will be happy, more money for him. I get back in my car, give Ryan back the money, move up to the next window for my McChicken combo, Root Beer, Jr Chicken, Mc Double, Mc Chicken sauce and BBQ sauce. As soon as I get into my office, I open the bag to get the receipt to contact the store and complain, shocker, they did not give me one.(no napkins either) Great way to not get complaints, leave out receipts. Others in my office have tried to complain at this location before with no satisfaction, perhaps people from McDonalds should start secret shopping this location on a regular basis, you may be appalled with the level of service from here. I have told everyone at the office do not ever ask me to go to that location again. Totally fed up, Ian Palmer read more