my order was made at 4 o'clock. It is 442 and it took a long time and the service it's been very long and the food is cold. it is taking a very long time for me to get my order. read more

McDonald's - Fast Food Near Me - Coral Gables, Florida

Big Arch Came on a chicken sandwich bun.We asked for extra ketchup,we received none.No napkins in the bag.No onions on the cheese burger and the hamburger,we never specified that.Typical McDonalds! ZERO STARS!! read more

Window states 24/7 this was not the case March 23rd at 1:30 am They didn't even answer the drive thru or tell the people waiting they were closed. Terrible read more

McDonald's - Lies they didn't answer the drive thru having customers waiting for nothing - Fast Food Near Me - Coral Gables, Florida

Once again these people at McDonald's were extremely nice despite that it was so early in the morning when I got my coffee latte. They prepare it exactly the way I asked her which is extra hot, on a bigger cup, and with the French vanilla syrup I like. Price is awesome and the taste is much better than any other place. read more

McDonald's - a person holding a cup of coffee - Fast Food Near Me - Coral Gables, Florida

24 hours service load of bull crap. Pulled in to order food, was greeted to order then, promptly asked to wait 35 or 45 minutes before ordering. This is April 6 2023. Lazy workers. read more

Bad service never again my food was molded My food was so nasty to the point that I almost vomit while eating ambiance while eating it

Disgusting place! The service is horrible, there is no mustard or even ketchup for the burgers. There is no napkins. There is no soap in the restrooms or even hand sanitizer in this place. Get far away from this horrible place! Otherwise, you're gonna regret to be there. read more

I won't write this McDonald's no stars don't nobody in here. Speak any English I ordered some thing I had to go all the way around the drive-through because they keep the doors locked. During lunchtime the line be super long the manager that's in there she's Spanish and very fucking rude. This is the worst experience going to this McDonald's I have ever had in a long time. They messed up on your order and beat you getting mad because you ask them to correct your food read more

McDonald's - Cold ass Cheeseburger - Fast Food Near Me - Coral Gables, Florida

Mala atención al cliente, haces la orden en l maquina y nunca la llevan a la mesa.Error

All they do is hire 18-Year old high schoolers and some of them don't even speak English. More than once I've been in the drive through and these little high school boys have been rude to my mother and me. The inside is gross and really filthy and they need to do a better job at keeping the place clean. You can see cliques within the employees; the Hispanics and the African Americans. The last time I was there, there was a group of Hispanics chatting it up by the drive thru window like it was social hour and and the African Americans in the back not speaking to anyone and doing most of the cooking. Also, another gross thing I saw was one of the Hispanic girls, about 5'5", dark hair, with black rimmed glasses took one of the bags, opened it, and then put it over her mouth and blew into it while she looked up at the order screen. Then I saw her pack up that same bag with someone's order and hand it to the employee tending the drive thru window. WTF???!!? I do not recommend coming here. They really need to improve. read more

McDonald's - The place is disgusting - Fast Food Near Me - Coral Gables, Florida

Rarely or actually never have I given a McDonald's franchise a five star rating......well, because they suck. But this one is impressive. The employees actually gave a damn. Shocking, I know. The service was prompt and friendly. The food was, dare I say it? HOT. Good taste. Made correctly. I must have been in the Twilight Zone. read more

Just went to get vanilla milkshakes and when we went to pay the cashier she had no gloves on and on top of that was eating fries and sticking her fingers in her mouth. Absolutely disgusting. She handed my card back to me after touching it with greasy fingers. The second window to pick up the milkshakes the girl handed them to us with no gloves and grabbed the top so her bare hands touched where the opening was and the whip cream. We asked why they had no gloves on and apparently they ran out. We promptly threw away our $6 milkshakes - what a waste of money and how scary for other people getting food from this establishment. This would have been improper and disgusting even prior to covid. This needs to be addressed ASAP. Yuck. read more

Here my observation: 25 min waiting!!! literally nobody waiting or eating in the store, the cashier had time to eat a small fries and also a ice cream. They were talking about their live loudly. What kind of service is this?? No way!! Worse experience in McDonald!!! read more

McDonald's - After 30 min still talking more & working less of course!! I'm sorry but it is a really bad service - Fast Food Near Me - Coral Gables, Florida

McDonald's should give rewards to their stores when they are exceptional. Unfortunately, this store is exceptional for being exceptionally bad. I don't know how they got one and a half Stars because they clearly only deserve one star. I ordered four hamburgers and it took over five minutes for the lady to understand my order so that I could pull up. Once I pulled up I sat in front of a closed window for 12 minutes. At least they got the order correct. I'm going to write to my congressman and ask that they require all restaurants to publish their Yelp stars out by the street so that I know not to pull into this McDonald's ever again. read more

McDonald's - Been staring at this closed window for 5 minutes... - Fast Food Near Me - Coral Gables, Florida

Service at this location is always of the lowest quality. Be it manager or store clerk, I am always disappointed. The one star is for McCafé. That menu is great. read more

All of the McDonald's on US1 seem to be competing on who could give the worst possible customer service

I called this Institution nine times and there was no answer for eight of them. The one time in employee did pick up I asked if I could get ketchup in my order and she hung up the phone. I've never felt so disrespected. if you're looking for a McDonald's to spend your money at, this is not the one. read more

If I could give zero stars I would. This is the worst McDonald's I have ever been to. They never want to cook and Only ever take Uber eats orders. DO NOT EAT HERE read more

This is absolutely the worst McDonald's I've ever been to. Every single person working here is as rude as can be. I'm addition to this, they decide when to open and close at random times. And even if they're open, they could be taking "mobile orders only." read more

Dining room is small but clean. Drive-thru does not work well because customers come off of the side street instead of the main highway. Maybe some paint would help; I often have to dodge angry drivers who are competing for the small driveway space before the entrance to the drive-thru. This unit is very close to the University of Miami so it can get busy, but everyone is nice and friendly. read more

Drive thrus are usually quick and painless.... In SoCal at least... The lady working the drive thru was rude and we had to repeat our order 3x. Even after repeating our order 3x she repeated our whole order and it was still wrong. After paying and going to the next window we had to park our car at the "Reserved" spot to wait for our food. Mind you, there was NO ONE in the restaurant itself... OH WELL... read more

Their food was cooked right and the service was okay. However, every time without fail that I order something there in person, the order is never done right. For example today, when I ordered chocolate milkshakes, I got vanilla shakes. Also I ordered ice tea unsweetened and told them three times, I got it sweetened. As a consolation of this every time situation, this same happens at other McDonalds and competitive fast food places. They are all screwed up. It would be great if the employees can be hired based upon accuracy skills, etc....or train them how to be more accurate. Well at least the food tasted very well and was very satisfying. read more

For breakfast service is much better. For dinner I have had several bad experiences at this specific location mainly laziness and horrible wait times for no reason, 25 min for 3 cars last time I visited, saw numerous people just park, go in side and then get back in their car and leave . When you finally get to the window there's a full staff of woman standing around chitchatting. Place def has a staffing problem. Avoid at all costs. read more

I waited 10 minutes on the drive through, when I asked what is taking so long, I received a "we have to cook all that shit up" has he walked away. Never.coming.back. read more

If I could give 0 stars I would. Says 24 hours but lazy employees close at 10:30 almost every night. Ridiculously slow service if you can even get it. read more

I wish I could give 0 stars. Waited 45 minutes in line to get a McFlurry. At one point the manager came out and walked past to block off one of the lanes with cones. We asked her if they had ice cream just to make sure we weren't going to be wasting our time. She told us they did and we waited another 20 minutes. We got to order and were told they have no ice cream by the woman in the speaker. Their terrible drive thru layout also means you cannot leave the line and then have to wait for everybody else to get their food in order to leave. Terrible service every time and I don't know why I ever think "maybe it'll be different this time." read more

Horrible. I was told I had to fill out a survey in order to use the app deal(which you don't by the way) . I asked for the manager and waited for a very long long time. I saw down and finished my meal and the manager refused to come out and talk with me. This place tells you wrong information and the manager is hiding in the back and refusing to come out and help in the situation. I'm not sure what is going on with these employees or the manager there. Just bad experience all the way around. read more

Just went thru the drive-thru PAID for a Medium coffee, Bagel WITH CREAM CHEESE and when I get to my destination and open the small bag that was handed to me at the window, there is nothing but the bagel!!! No cream cheese, no napkins, no jelly!!!! Seriously dude!?! How do you hand your customer a bag without napkins!!! And nevermind the cream cheese I actually paid for!??!?! Ugh! I hope they go out of business! Note to this McDonald's: you just stole the cream cheese I paid for and didn't receive!!! Thieves!!! And you caused mental anguish by depriving me of my enjoyment of breakfast the way I asked for it!!! Dimwits! read more

This McDonald's is located directly across from University of Miami which is the why it is such a hub for students. The inside is usually kept clean, but is on the small side. The drive through can be a pain to deal with because of the long waits and relatively slow costumer service. Main issue with this McDonald's is the lack of selection at random times. Sometimes there randomly will only be accepting cash which seems to happen on the daily. Also ice cream has been down it seems towards the late night. read more

This place is awful when it comes to the drive thru, almost every time I have come since the remodel they skip my turn in line and one time the skipped me by three turns! read more

Wow. This is bad. Please understand that my expectations of any McDonalds are never particularly high, but this amazingly bad level of service was beyond even my lowest expectations. The manager stood at the register taking orders while simultaneously yelling at her staff across the kitchen. Loudly. Obnoxiously. Unprofessionally. She would actually stop the customers, mid-order, to shout some command or threat to her staff behind. Once I received my food, I sat myself as far from the register as possible to avoid the shouting. Unsuccessfully. Not only could she be heard from my seat at the back of the restaurant, but at one point she walked throughout the location with her engineer, shouting at him the entire time about the events of her recent Manager's Meeting and how he would be the one to get in trouble if anyone called her attention to a problem. All this in front of a room full of guests. With the food mediocre, at best, and a McDs on every corner - I will not be returning here. read more

When I placed my order at the window, they were very courteous. I reminded them twice the drink was a Diet Coke and they gave me regular. I had to get off and pour it myself. They also forgot the sauce for my chicken nuggets. It's very annoying bc the line is so long outside that I can't just go back through the drive through read more

No electrical outlets? Are you freaking kidding me? It's 2016 and almost every human being in America has a mobile phone. Franchisee should lose this location. Ridiculous I drove here to do work now I have to get back in the car after I already ordered my damn food. read more

No ice cream available? Then why is it on your menu? This is not the first time for this location... unacceptable for such a "prestigious" franchise... To further my frustration, I ended up ordering two apple pies in an attempt to satisfy a late night craving only to continue with extreme disappointment. Once I payed for the apple pies and got to the pickup window I was told that there were no pies available and would need to wait 15 minutes. I quickly replied that I could not wait that long and had to leave and the manager promptly refunded my purchase.... No Ice Cream and No Apple Pies... I'll never stop here again... read more

How is this place even still open? The workers are rude and managers are unhelpful at best. Went here at 2am and was told they were closed even though the sign outside says "open 24 hours". Fries are always cold and soggy and the floors are sticky. It just feels like a gross establishment. Horribly mismanagement! Go to the other McDonald's down the street... read more

took 30 minutes to get anyone on the speakerphone to order our food. they did not respond to anything on the speaker phone in our lane but did in the lane next to us so we switched lanes and then the opposite happened. they completely skipped over us and refused to say anything and took forever to even order our food until we got to the pick up here window read more

The food is horrible. Often long waits for chewy fries and cold food. They are often out of the most basic items (ice cream, soda, etc). Staff is rude and often close the restaurant long before posted time. I wish I could give 0 stars. read more

This location has taken 30 minutes now to get an order at 2:00 am which may seem ridiculous but let me add that we were the only people in line. Any other McDonald's would have taken forever, however despite the wait the food came out hot as Haiti and as fresh as McDonalds could get. I respect them.. not on a tangible level but an intangible one because of the respect I possess for them. Good job.. thank you! read more

The McCafé machine never works !!!!!! Or they don't feel like making coffee at this time ! This is the second McDonald's we go to right now.

When are the worst McDonald's around. The drive-thru is atrocious. Everyone including the managers are inside not helping drive-thru and it backs up for more than 10 minutes. It hasn't happened to me once but three times. read more