I've been here twice for eat-in on a Friday morning and experienced prompt and friendly service. My order has been exactly right each time, and the food was fresh. They play CCM as ambient music, which honestly suits the area demographics, and I have no problem with it. The free WiFi and the ordering screens work fine. The dining room is bright and clean. read more

I asked for extra salted fries and they really didn't have salt on them and waited 30 minutes just to get those fries because they were serving their employees that ordered way behind us first and then the whole reason why I was going there was to get my breakfast that I placed at 10:15 and then when I got there said that it got canceled so they truly don't end breakfast at 10:30. They probably ended at like 10:20 if that. Bc I was placing a second breakfast order at 10:22 for pick up and it said all items were out of stock read more

This Mcdonald's always sucks. Got a Oreo mcflurry expecting oreos. Got the oreos on top so I asked if they could blend it up she said yeah we normally do but it's late and we cleaned the machine. It was 9:30pm but okay i guess. read more

McDonald's - OREO McFlurry - Fast Food Near Me - Columbia, Tennessee

Foods ok. But no straws , napkins or sauces for someone who's passing through sucks !

Traveling down 65 we stopped in here for breakfast. I walk into the bathroom not expecting much and it was so clean. The walls were still wet from where this amazing lady had washed them. She was just coming out from cleaning the men's when I was coming out of the women's. The staff was kind and the food was good! Best McDonald's experience I've ever had I think. read more

The last two times I ordered a fish sandwich cooked to order and both times they gave me a warm soggy sandwich from the rack. I asked the last the last time and she assured me that the sandwich was cooked to order. The worst McDonald's ever. 1.6 rating is well deserved. read more

Long long wait. Then another long wait at window ... The fries were cold and stale. All I could taste on the burgers was the bun ketchup and too many pickles I've been going to McDonald's since 1959 at the original one that the McDonald brothers opened, and this was pretty bad read more

Our breakfast sandwiches were hot and tasty. The yhing we loved was the chritian music thst was being played since we were away from church that morning. The service was excellent and friendly. Thank you for a great experience. read more

Imagine the worst possible service you could possibly imagine, the most horrible treatment a customer would receive from a company that had nothing but contempt for customers. Got that image in your mind? Good as this place will be even worse than that. The workers treat customers as if they were a burden. They're more interested in hanging out than actually working and if you complain you'll get attitude from the manager who is likely only a manager because she's the oldest person there. I've worked as a retail manager and the behavior and attitude displayed by these employees and their shift manager in a store I was responsible for would result in immediate terminations. read more

McDonald's - Taken from a Google review this are the same eternally deemed slackers that aren't worth 15 cents an hour. - Fast Food Near Me - Columbia, Tennessee

You don't always get the best but it gets the job done. I will forever be a Micky D's lover for life!!

I feel bad people only comment if they have a negative experience. I've been here half dozen times and foods always been hot and correct and they've been friendly.Chicken Strips read more

I pulled up and was the only person in line I ordered 2 drinks and 2 hash browns I ordered my food at 9:08 and waited for 15 minutes on 2 hasbrowns meanwhile people showed up after me and received their food and drinks in no time and I only had 2 HASHBROWNS read more

Service kiosks weren't working in correlation to breakfast and lunch. One of the cashiers was very respectful and explained what was going on. ONLY reason they got 2 stars. Rude manager. 30 minute wait for 2 cheeseburgers. Bad experience with McDonalds. read more

Drive through experience: polite, kind, and fast. This is a perfect example of what all Macdonald locations should emulate. Well done! read more

One of the worst mcdonald's to ever stop at. Didn't receive some of the food that i had purchased. Got a COLD chicken sand-which. and at the window they gave me unsweetened tea for some ones els order then took it back and couldn't even find my order ! Only thing that was decent from there was the sweet tea. read more

I didn't get all the food I order and didn't t didn't taste good worst McDonald I ever ate at

i went to mcdonald's, and all of their lights were on so we assumed they were open. when i pulled into the drive thru, they told me that their systems were down so they were not taking costumers then bc i went to the burger king across the street, and they told me that the mcdonalds, which looked pretty disgusting from the outside, normally told people their systems were down. i just wanted a frappe read more

Never had a Big Mac so messed up. No lettuce, special sauce, pickles, cheese....just two patties and three slices of bread. Cheeseburger was refrigerator cold. Team members were rude. I recommend you keep driving by this one. read more

Just stopped for lunch. Ordered TWO things. Both were wrong when I received them. I ordered quarter pounder WITHOUT cheese I got quarter pounder with DOUBLE cheese. Ordered unsweetened ice tea. They had to give it to you because machine did not have ice tea.). I got SWEETENED TEA. I didn't think a McDonalds could be that screwed up!!! ‍ read more

We were passing through on our family vacation and we ordered a black coffee, iced caramel coffee, and a hot chocolate. The iced coffee wasn't even filled to the top and had a good two inches less than it should. I couldn't taste any coffee in the iced coffee only cream and sugar. The reason why I'm writing this is that the hot chocolate had only milk in it. Literally when you took the lid off it was white with no tint of brown. Drinking further all the chocolate was sitting at the bottom and the workers couldn't even stir it in. I've never written a review before for anything but this bothered me so much that I had to. read more

Thought I would give a chance even though I saw the reviews, used restroom first,not a single toilet flushed or could be flushed, got back on the road! read more

This is the nearest McDonald's to me. I drive 20 minutes past it to the next McD location.

This was one of the filthiest McDonald's I have ever been to! The kids who worked the front seemed to be there for a social experience! Filthy floors and tables and drink stations! The bathrooms where messy and out of soap and toilet paper. I would hate to see the managers house! O read more

Manager should be fired. Actually they should resign in shame. Their service is beyond bad. Never got to experience their food but I assume it is equally as bad. read more

Sick for a month after eating here, missed first three days of vacation. Actually had to go to the DR after I got home.

I know it's easy to complain about McD's, but this is the second dirtiest location (Ely, NV is #1) I have ever been to. It grossed my family out. We had 50% of our order incorrect. The drink station was filthy. Receipts all over the main counter and floor. I go to McD's maybe once a year and I need to increase this to never read more

This is a great restruant great food such there pancakes the egg mcmuffin and more but sometimes they do mess up orders ir get confused but other than that this is a nice family restraunt. read more

Had to repeat my order 3 times. I almost said forget it. I pull around to pay and the cashier girl is texting on her phone. Seriously, monitor your employees. Even better, I get my order and it's wrong since I had it special ordered. Wow, lots of issues with tease Mcdonalds in the Columbia area. Guess I'll have to call your DM again since she's personally called me before since I had a major issue at the Bear Creek/31 Mcdonalds. read more

Go across the street yo the Burger King. The absolute WORST McDonalds on the planet. 30 minute wait for a simple order with no fries. When i asked if they knew how long itbwould be, i was told, sorry I don't know when your order will be ready. The Manager had absolute zero clue of what was going on too. read more

Coldest McDonalds ever! We had our jackets on and we were still cold and food cooked quickly.

The order taker was dry and unfriendly. The person who gave out good gave us drinks with caramel sauce dripping down the sides, a coke in the same condition and three, old dried out cold French fries! Of which I had to take from my two year old grandson and listen to him cry why we got them replaced! Horrible!!! Will never stop here again! read more

I'd give this 0 stars if I had the option to. If you're hungry, go to Arby's... Burger King... ANYWHERE besides this McDonald's location. Drive 20 more miles to a different McDonald's for all I care. Decided after a long day of moving and being on the road, to pull through the drive thru get a couple dollar menu items. The egg and cheese biscuit sounded like the perfect option so when I ordered two, the lady taking my order charged me for two bacon egg and cheese biscuit (minus bacon) for $6... I mentioned that I wanted the dollar menu egg and cheese biscuit and she continued to tell me there was no such thing but that it's okay. When I pulled up to pay, she continued to tell me they didn't have that on the dollar menu and proceeded to read off each item on the menu. I told her that's fine but your menu out there says "egg and cheese biscuit" so her and her coworker leave me at the window while they "check the drive thru menu" only to come back and tell me "yup it's definitely not on the menu".... they spent allllll that time arguing with a customer when they should've just honored what I had to say because low and behold... we pulled around to find the menu did in fact have the friggin EGG AND CHEESE BISCUIT!!! From someone who has worked years in customer service, you know that the "customer's always right". read more

McDonald's - a menu for a happy meal - Fast Food Near Me - Columbia, Tennessee

Absolutely the slowest "fast" food I've ever experienced. Everyone seemed to be moving in slow motion. It's not enough to say they need help, they need to replace the entire staff!! read more

Worst service ever! Waited 25 minutes for a frappe. Would have liked to talk to the manager and get our money back but I was afraid it would take another 25 minutes. Do not waste your time! read more

Haven't done a review for some time. But out on the road needed some food and this was nearby. The reviews are awful, but dated. #1. This is a McDonalds so there's that. Bathrooms were ok. Service was fast and courteous. Food was standard issue. So nothing exciting, but not as bleak as some reviews. Again, its MCDONALDS. read more

Service is slow at drive thru window. Breakfast mcmuffins very hard, eggs are partially cooked most of the time.

From the time this location opened until the past few months, it was the best one I have been to in years. Then they started being out of something we ordered almost every time we went - chicken strips, ice cream, pies. Then the cheeseburgers got to be thrown together sloppily. The last 2 times we've been there we got cold apple pies with no date and time sticker on the end. They tasted like they were taken out of a box in the fridge and put into the sack. We won't be going back there for a while. Hopefully they will change staff soon and get back to their previous standards. read more

It's 7:00 in the morning and we have just driven 3 hours to be in Tennessee for college visits. We pulled up and the young man at the drive-thu asked what we wanted. When we told him to wait for one moment, he continued to talk to us until he eventually said "have a good day". When the driver said "no, hold on one second" once again, and turned around to ask if I wanted a number 9, he proceeded to take our order. The driver turned around and gave our order, starting with "yes we'll have a number 9. Do you have coke 0?" He said yes and all was fine and we finished the order. We pulled up the the window and everything was correct EXCEPT we weren't charged or given the number 9 order. Something she repeated TWICE. Plus they didn't actually have coke 0, only coke. I probably wouldn't have posted a review but it's really early and I was expecting fast food. read more

Substandard McDonalds. The facility is dirty, the employees are not professional, and customer service nonexistent. I ordered a burger, fish sandwich, and large fry. Cost about $12.00. Got home a found an advertisement for two for $5.00. Service bad, food quality bad, overcharged. You have many choices for fast food; try somewhere else. read more

Don't waste your money at this Mcdonald's. You will not be happy. There are plenty of other McDonald's around to get better quality service. Most of the employees have horrible attitudes and will goof around while you're trying to order. read more