I stopped by this McDonald's when I was coming from the airport. I wasn't pleased that I paid for large drinks for my husband and son, and the employee at the window was giving us small and medium. So, we end up having to wait for the correct drinks. Then my fries were cold. I don't usually purchase any food on this end of town, so I doubt I'll be back. I'm disappointed, most definitely. :-( read more

McDonald's - Fast Food Near Me - College Park, Georgia

Place smells bad and stains everywhere. Not clean. I'd avoid this location at all costs. read more

Came to this location about 1:15a. While waiting almost 10 minutes in the drive thru for anyone to even acknowledge I was trying to order all the workers poured out of the front door confronting / fighting / holding back some customer in the parking lot. Meanwhile there are cars at the window waiting to be serviced, cars at the speaker waiting to order and a line of cars behind me waiting to order as well. All the while every staff member is outside. Ridiculous. read more

Wow! Just WOW! Drive-through. 6/14/25 just after 2:00 in the afternoon. My order was $11.87. I gave the young lady a $20. She gave me $7 in change. The bigger person in me wanted to let it slide. But, money is just too hard to come by. I put my car in reverse. I pointed out that I only received seven dollars. She said they didn't have any change. I said, but you owe me $8.13. She gave me another dollar. I said what about my 13 cents? She said we don't have any change. She said I could wait until tomorrow or ask for a refund. I asked for a refund. She went and got the supervisor. I explained to the supervisor what happened. The supervisor told me the girl had change! I don't know what kind of money skimming scam she is running. But if 50 people go through the drive-through during her shift and she collects one dollar due to "lack of change." She's made an extra 50 bucks during her shift. Somebody needs to check into that! read more

Never go to this location if you want food that is hot or to actually get what you order. Obviously these people are fucking idiots and can't read the order and actually put what is in the order in your bag. Then your food is going to be ice cold, you're not even gonna have warm food how fucking amazing how fucking hard is it to follow an order and give the people what they ordered apparently these fucks cannot do so. My smoothie was also almost halfway full. That's it I didn't get any fucking straws in my order and I did not get any of the sauces that I requested so I got ice cold food and only half the shit I ordered don't waste your time going here definitely the absolute WORST McDonald's in the United States they don't even deserve a one star more like negative -5 starts read more

Older employee caught an attitude over her miscommunication error. If y'all are out of a sauce then let us know instead of placing one type of sauce that nobody likes in there. Also maybe learn to read cause yall forgot a small order of fries. Highly DONT recommend as the customer service is awful... read more

Sat in the drive through line for 20 minutes at 12am and it was not busy at all. No voice through the microphone. I had enough time to download the app, place my order, and still no one through the microphone. By this time there were probably 15 cars behind me. I then drove around and the lady at the window didn't seem like she even wanted to be there. After that as I pull around I see employees just sitting around at tables on their phones. Absolutely no management at this place. read more

I came to the drive thru Oct 9, 2024 around 4:45pm, the smiles and high spirits made my day after spending hours in the Unemployment office feeling down. It's amazing what good customer service and simple smiles can do. read more

Everything was awful, the bathroom were dirty, had my girl order food that l took 30m to get me my order! Not only that but the serving were extremely low for the milkshakes and still ended up getting the wrong, I order a strawberry milkshakes and asked why they had served us low serving they said there machine goes by weight when I get this at. Other store and never had any issues on the right amount I get in my milkshakes. I had went back and told them to refund me my money for it they gave me a soda instead when that wasn't what I wanted they didn't want to do anything about it and said they already gave me a drink, over all the worst store I had been too the service there was the worst everyone seem like that was to busy talking than getting order out on time. read more

wouldn't recommend, order breakfast through app for counter service to avoid slow drive-thru and all doors locked. Food warm not hour.

Single handedly one of the worst McDonald's locations I've ever been to. It's disappointing because it used to be very well managed. Now you come and try to spend money and it's like they don't want it! Why are you open if you are not going to take orders???? read more

I stopped by this McDonalds for a frappe and the service was terrible! I waited 5 minutes for a young man at the register to wave me over and nod his head as if to say "what you want!" I spoke to him and said good morning and then asked for mocha frappe! He continued to chew his gum rudely as he said that's all? That's $2.16! Now that my order was placed by the young man who clearly had no customer service training, I waited almost 10 minutes for one of the people making the orders to crush ice to make the drink! A young girl finally made the drink and as she was making it she loudly yelled to the cashiers "don't sell no more frappes until I go get some ice!" I won't be ordering anything from this McDonalds until they give their employees training on customer service! read more

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This is the most awful McDonalds I've been to. Food cold , attitude queens taking orders if kiosk isn't working. The adult happy meal was awful cold throes in presentation in the box. He charged me extra fir the toy inside the adult happy meal box. He didn't know the box was called flea market. Ice cold food. When you complain attitude. On YouTube every person reviewing this meal had hotBig Mac Meal nicely displayed food and ate it on camera it was hot tasty and presentable. Please overhaul this location staff, food and cleanliness. read more

McDonald's - Sloppy meal - Fast Food Near Me - College Park, Georgia

My fries were extremely undercooked and I asked could I get some more fries. The manager runs behind the cashier and ask why do I want more fries and I explained. She said they look fine to her and only a few fries were under cooked. I said no I want fresh ones and she snatched them from my hand and the cashier told me to pull to the side. It took them 25 mins to give me an extra fry and a missed small drink and that was because a worker named DeShawn asked me what I was waiting for. He was the only one who cared. That manager was awful! P.S. It was drive-thru only so I couldn't go inside. The wait time in drive so so long! Chick-fil-A will get my business from now on. read more

Just keep driving to the next McDonald's. I have been here 5x, and only 1x has this McDonald's given acceptable service. The wait is no less than 15 minutes in the drive thru. You'd expect for the fries to be freah and hot but, no. You'd expect to drive off with your correct order, not someone else's. Nope! I even tried ordering via their app and they still couldn't be timely or fresh. 22 mins and a cold chicken sandwich. I would have left except, I'd already pre-paid via the app. Most of the time the people working have an attitude, understadably bc they're short staffed and probably over worked. Do yourself a favor and just pass! read more

It's a 24hr location and they had people waiting on orders and mobile orders in the drive thru and didn't bother to tell anyone they were closed. We waited 20 mins on our mobile order that we never even got. read more

McDonald's - Open 24 hours but they close whenever they feel like. - Fast Food Near Me - College Park, Georgia

Came through the other day with a coworker, whom wanted food but I didn't order because of my past experience. First off I can see they remodeled this location so it does look better and it appears as though the service is slightly better. What did disturb me a bit was that my coworker showed me her burger which was a Quarter pounder looked like a cheeseburger. I kid you not that burger looked like a children's sandwich, the meat all shriveled. It didn't have any resemblance of what McDonald burgers we're once 'known for.. Later that week I tried another location ordering a Big Mac and it was the same. Flimsy Pattie's with a minimal amount of fixings on it. Pickles, tomatoes and lettuce looks like they were just thrown on the sand -which. My opinion is that while Burger King is Being Sued and investigated someone needs to look into McDonalds as well, because consumers in my opinion are not getting proper value for their money.... read more

Went to this McDonald's on 6/12/22 @1:25 am to place my order 20piece no sauce and a large fries. I paid my money was told to pull forward to the rail when my food was ready I would have to get out my car and go to the walk up window well I waited and waited I call the number on goggle it said the voicemail wasn't set up so I walked back to the window and tapped I guess she thought I was a walk up I had ordered and paid my money I was upset and yelling she put the bar down and closed the window as if she was going to keep my food well I eventually got my food at 1:58 am it took me 33 min to get a simple order this will be the last time I will visit this establishment I can take my coins some where else where I can get better service! read more

I want to apologize for upsetting Dre for asking her to correct my order. Yes, it was a large fry that I had asked for but the person who took the order didn't get it right. What I didn't realize is that Dru was going to have to grow, harvest, peal, and pick the potatoes in order to correct my order. Bru was so angry with me, telling her coworkers that I was going to throw water on her! Ridiculous that I can't pick up my drink as I am trying to calmly explain my situation. Anyway, I am sorry that she is working in a place where customer service does not event warrant a discussion. I am not one who believes that the customer is always right, but I do believe that when the service starts out with a disgruntled attitude, it is difficult for the customer to let the restaurant's error slide. Again, sorry, Gru. I won't darken your door again. read more

Surprised I haven't reviewed this one earlier since I frequent it. The drive thru is always long. That part is true but as far as customer service, I never had any issues. Nor have I seen any. The prices are cheaper than most I've been to across the country and the burgers seem to taste better. Love the remodel. It's never crowded so you can sit and enjoy your meal in peace. read more

This mcdonald's was the best mcdonald's i've been to!! I just moved to Georgia not long ago. They've had great customer service and the staff was so nice! The food was amazing and fresh. read more

McDonald's - The register - Fast Food Near Me - College Park, Georgia

"Fast-food." Not fast, and barely food. Be prepared to wait over an hour just to place an order.

This was by far the worst experience I had at this McDonald's. Get there and the line doesn't move for 30 mins... get to order asked for a fresh fish filet meal (fresh fries and fish sandwich. I get room temperature fries. Cold fish sandwich and the fish was hard. I'm so disappointed. If it wasn't so late and I didn't have to get up early I would've went and got my damn money back. Disgusted read more

Pros: Restaurant has a clean-ish interior. The decorating is moderately welcoming. Food was served as ordered (although another gentleman's order was given to the wrong customer). Soda fountain worked. Plenty of seating available. Electronic menu display. Plenty of windows. Outdoor seating available. Cons: Long wait times - about 7 minutes for a Big Mac meal. Drive thru appeared slow as well. Staff was not friendly (no one smiled to me, not even once). Staff appeared to be arguing. Food was sub-par. Fries were overcooked and burger was cold. No ketchup dispensers or packets, so there was nothing to mask disappointment from the fries. Interior is in dire need of a makeover, as evidenced by the 5 different styles of ceiling tiles. No outlets to charge phones. With a location next to one of the largest airports in the country, there are lots of customers who would benefit from a spare electrical outlet. read more

McDonald's - The eclectic ceiling tiles. - Fast Food Near Me - College Park, Georgia

If I could give this no stars I would. I was rudely interrupted while trying to place my drive thru order multiple times. When I paid at the first window after saying thank you I got an eye roll from the cashier. Upon getting my food half the order was wrong. The drink had no flavor syrup and no sauces were given. Terribly unimpressed and will never be back to this location read more

This McDonald's is the worst I have ever been too. The costumer service was awful. They got my order completely wrong and when I asked for them to fix it they made me pay for what they forgot. And no straws. I would give them 0 stars if I could. read more

These People Slower Than A Turtle. It's Always A Long Line, It's Always A 30 Minute Wait. They Only Have Drive Thru & I Hate This Place... Sat In The Damn Line This Shit Better Not Be Horrible. If You Got SomeWhere To Be, Don't Come Here For Shit. Guaranteed To Be Late Cuz They Suck. read more

I placed an order on the App for a chocolate shake at Mcdonald's but its ice cream machine was down. So they told me right away that they could not serve me. Therefore, I visited this Mcdonald's which was nearby. I placed the order and waited about 12 minutes but no service. I went up and asked if my order was ready and they told me to wait at the pick up window. After about five minutes, I went up again for the second time in which they repeated the same thing. After about 25 minutes past waiting, I went up again for the third time the food was being made and told me to wait. I said I was waiting for more than 20 minutes but they wouldn't budge. In about half an hour after I placed the order, someone came up to me and said the ice cream machine was down so they couldn't serve me. I asked for a refund but they told me to contact HQ. My order number is 1946 and I visited on July 17 at 7 PM. I don't know if this was intentional but I am very upset and I plan to file a formal complaint about this. read more

If you're thinking about getting McDonald's don't come to this location after 9pm. It will take you about an hour to get your food.

Slowest drive thru ever. Sitting in line 20 mins and trapped by vehicles both in front and back of me or I would have bailed out. Met at speaker by hello hello Totally ridiculous. Worst McD's ever. Sheriff in the parking lot because ghetto ass people fighting over McDonalds. Honestly? SMH read more

I travel A LOT and often. This is the worse McDonald's that I've ever patronized. The employee who I encountered at the drive-thru was RUDE and UNPROFESSIONAL. But, what is worse than poor customer service is a franchise who doesn't care about the McDonald's brand!! The only reason this location may achieve some success is because of the location and few other surrounding options. Training Training Training and accountability! Treat people with respect ... it's just that basic. read more

McDonald's - A poorly ran restaurant - Fast Food Near Me - College Park, Georgia

If I could give the McDonald's located on Riverdale rd. zero stars I would. My order is never delivered correctly and the wait time is always 25 minutes or more. The fries are usually soft and soggy or don't have salt, the drinks taste watered-down, and the ice cream machine is rarely working. In addition, the customer service is awful. A lot of the employees are rude and seem to lack compassion for their job or customers. I urge anyone thinking of making a quick stop to strongly reconsider. read more

Someone needed to borrow some money, but they live almost an hour from me. I told them they needed to meet me on Riverdale Rd. They knew this McDonalds was here and suggest we meet here. Got here about 9am on a Sunday morning, and there were no cars in the drive thru, so I rolled in, and placed an order. Ordered a steak egg and cheese biscuit combo with no cheese and orange juice. food was hot like it was recently prepared and my only complaint was that the orange juice cup was only three quarters of the way filled. I waited about 20 minutes after getting my food for the person I was waiting on and business was brisk, but I never saw more than 4 cars in the drive through at one time. 24 hour drive thru. Right off exit of 285 and Riverdale Rd. read more

I've been trying to order a frappe from here for the past 2 months. I thought it was always the ice cream machine down. Now it's the ice cream machine and frappe machine. The corporation is too big not to have resolved this issue already. read more

I ordered curbside, I waited over 30 minutes more than a week ago and did not receive my order and I'm still waiting on a refund.

Horrible customer service. How are you 24hrs but close to service when you feel like it. No one knows how to greet customers with the greeting of the day. Always getting the order wrong, and have an attitude when they have to fix your order. Smells extremely bad, can smell through drive thru. read more

How can you screw up the most uniformly simple food ever. Breakfast sandwiches were overcooked and disgusting. Then wanted to charge me $1.07 for a water cup. Congrats...worst McDonald's experience ever. read more

McDonald's - Green egg, cooked hours ago. - Fast Food Near Me - College Park, Georgia

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Worst customer service I've experienced. Got there to pick up for Uber Eats and the staff sat there and watched me through the window, without saying anything at all. read more

All I need to say is I rather go to Burger King and get sick then to go to this McDonald's and wait 40 minutes for 5 frappe and then they still get the order wrong read more

The staff here is horrible. Not only are they rude, but they're disrespectful and they don't act like they see people when u come in the door and is just shitty people all together! read more