A Regrettable Experience at McDonald's
A visit to the McDonald's on Memorial Ave has left much to be desired. The moment I stepped inside, it was clear that the level of service wasn't up to standard.
The first problem arose at the ordering counter, where it was like they didn't give a damn or cared to take care of customers. It seemed to be as if my being there was a nuisance for them. Although the service lacked oomph, I pushed ahead with my order because I hoped that there'd be a surprise waiting for me on the platter.
Unfortunately, this was not to be. The company's character would be the inedible food. The fries were lukewarm and soggywhich certainly was a far cry from the hot, crisp standard I've come to expect of other golden arches. The burger was no better, smashed together and rather lifeless.
Another problem plaguing this McDonald's was cleanliness. Tables were abandoned to patrons past, covered with crumbs and spills. The overall hygiene of the dining area was suspect, and I have my doubts about how clean the kitchen or food preparation areas were.
Also, the restroom was hardly attractive. It was dirty, there were bad odors and visible dirt; it needed immediate attention. Those conditions are something a fast-food restaurant, never mind one as big and globalized as McDonald's ought to be able to prevent.
Finally, my visit to this McDonald's was one I would regret. Service overall was indifferent; food quality poor and cleanliness ignored. I hope that the management takes steps to resolve these problems and help restore McDonald's reputation, which it has been building over decades. And right now, I cannot pinpoint this particular location and tell others to try it if they want a positive experience with fast food.
- Josh Nuzak read more
