The service was awful. The lady at the front desk had no manners and was very unprofessional. On top of that, an air conditioning vent fell on top of my niece and she didn't seem to care at all or show any concern. That kind of response to a situation like that is unacceptable. read more

McDonald's - Fast Food Near Me - Childress, Texas

No be there appears to be able to take an order at the counter face to face. It took three different people to complete my order, an order I placed my number, simple and no special instructions. They weren't busy, but it took over 15 minutes to get my order. The drink I ordered was tea. They brought me a cup that looked like muddy water with the consistency of iced coffee. Lots of staff, everyone was moving I noticed, but nothing was getting done. This wasn't the first time I experienced this at that McDonald's. They just hit my no fly list on the several trips I make through Childress. They definitely don't have much concern for quality, and they're definitely not in any hurry to serve. read more

This McDonald's is horrible. I would give them a zero if I could. We got our food, but never got our coffees. Had to ask for it twice and was told both times "I'm getting it." Finally had to go to the counter and holler "we are almost done with our breakfast and still don't have our coffees." Young lady was very rude and mouthing me back to the table. We had to go up again for a straw which we had asked for at least 5 times. We will NEVER go back to this place again. read more

One of the nicest cleanest Mickey D's I have been to. Fresh flowers on the table and smiley wait staff.

The vibes were so off. I had to leave immediately. Only plus was the veteran parking spot out front. Don't come here if ur sensitive to vibes cuz they SUCK. read more

If I could give them a 0 I would. worst experience. ordered one medium fries. took ten minutes because workers were just talking

The employees will ignore you as they walk through the lobby, while you wait to be helped. Will constantly get your order wrong, and the manager yells at her employees. They can read the correct order to you, but it will not be handed to you correctly. read more

I ordered 1 plain McDouble, and a small fry. After 25 minutes and still not getting my food I asked for a refund and all of a sudden they started making my food. The manager just sits around not doing anything and the workers seem incompetent. I've never left a review on yelp before but considering how heinous this visit was this will be my first. Do yourself a favor and go to sonic or something. Seriously, how is a McDonald's even be allowed to run like this? If it wasn't for this worker in a red hat making my food on the spot I don't think I would have ever got it. Didn't catch his name but if you're reading this you a real one. Seriously do yourself a favor and go somewhere else bc this mcds is managed horribly. read more

Very friendly staff. The counter attendant brought us out napkins and ketchup after he brought us our food. The French fries were great and hot. read more

Nasty Food. Ordered 2 Mc Doubles No salt and No pickles. The meat was so salty and smothered with mustard. Totally disgusting. No standards anymore at these fast food places. I'm about to give up. Should've held out for Whataburger read more

I'm so disappointed. I've been coming here for years as it used to be a pretty decent stop. However, today, it was disgusting. The mirrors covered in residue that probably hasnt been cleaned in weeks, if not months. The soap dispensers dont work, so no one can really washeing their hands. There are not even employees must wash hand signs and dead flies all around. This location seems out of standard health compliance codes, and I know I dont want to eat at a location where the employees can't even wash their hands. Flies also throughout the lobby. Hopefully, they can improve their sanitation issues. read more

we came through the drive thru around 9am. kristi was amazing. she answered all our questions. there were menus items that were unavailable and she made it easy to understand. she was very respectful and brightened my day. she was so sweet. read more

It took 19 minutes to bring our $3.50 bundle meals. We weren't offered ketchup for the fries or a straw for the drink. Time does not include the several minutes we fumbled trying to order from the touch screen. 2 people working at 1:30 on a Sat afternoon. Won't stop at a McDonald's again. read more

Lazy staff, no one in line and the staff was too busy goofing off to take an order. Don't waste your time going to this McDonalds.

This was so bad KS# 13 needs to get fired immediately. The behavior was so bad she started screaming like she couldn't hear, but when we got to the window she acted like she didn't do anything . And the food was not that good. read more

Waited over 20 minutes for a mcchicken and they had no options for drinks. Several other people in line came back after their torturous wait to inform the cashier their order was wrong. If not for quality control and precise order fulfillment, what is the wait for? Avoid this place like the plague. Don't be fooled by the singular yellow star, this is a 0 star review. read more

The service at this MC Donald is too slow. They gave me the order late and not even said sorry for the late.

Nice people, clean, food was hot, and the ice Red was good. Just driving through so I would stop here again.

Food was fine, they forgot to add salt and the sauces. when we went up to the counter to ask for sauce it took the 10 employees 5 minutes to notice us and the two people who had been waiting to order. read more

Nice McDonald's. Nice servers working here. And they still Offer $1 drinks all sizes! read more

My experience at the one-star McDonald's was disappointing, to say the least. The forty-minute wait tested my patience, making the fast-food concept seem ironically sluggish. To add to the frustration, the staff's lack of gloves raised hygiene concerns, especially in a food service setting where cleanliness should be a priority. Discovering hair in my food was the final straw, speaking of straw I didn't get one with Dr. Pepper I ordered. Luckily I found one from Wendy's in the door pocket. This unbelievably slow service, and lack of proper hygiene makes one less stop to be wasting my time on. Pathetic. read more

No gloves and it took 40 minutes for fast food. No soap and a very dirty bathroom. Employees allowed their friends to hangout behind the counters. The worst McDonald experience. read more

Every time I come, it takes at least 20 mins and the line is always so long! Only a few times have they gotten my order correct. I went yesterday and I waited almost 40 mins, only ordering one happy meal. When I got to the pick up window I expected it to be ready since I waited 15 mins from the pay window to the pick up window, but I still had to wait 5 mins to get one happy meal- they also did not have any fountain drinks! Going inside doesn't save on time either read more

This is the crappiest mcds I've ever been to! Every time I go, the ice cream machine is mysteriously not working! What a crock of lazy shit! The McDouble is usually an old burnt couple of nasty patties! And you simply pray to not get sick! Shitty owners as they never address the problems read more

So, I give credit where it's due with fast food places, and have even defended a few home area McD's I go to that are, what they are, it's fast food y'know? But this was the worst fast food visit in memory. Last year in Alabama I waited about 30 minutes at a McD's drive thru, but I honestly could probably blame that on the clientele in line, and even then I got the right order, but this one is a complete disaster. TLDR, this is the worst McD's I have ever been to. Read on for the sad news. Drive thru, mid afternoon, one car in front of me. Get to order, wait, hear people talking in background on mic. Several minutes go by, guy asks for order. #7 with DP, and QTR P with cheese. That was it. Okay, notice the order isn't right on screen, mention I wanted a #7, and the burger, "ok got it". Drive up. Several minutes, young kid obviously struggling with pad. Two female managers (?) next to him, one on phone, one sitting looking at computer. Finally he gets one over to help (?) then opens window, asks for repeat on order. Okay here ya go. Window closes, struggles some more. Minutes go by, female helps again, then he says "$8.26". I hand over $9. Window closes, more struggling with pad, manager back over, unlocks register drawer, window opens, kid gives me $1.50 in change. At this point, I know if I say something, it will only make the delay even worse. Their loss. It's been almost 5-10 minutes already. I drive up to food window. After a couple minutes, another young kid hands me a bag, I check, one reg cheese B, and the QTR P. Also hands me the DP. No fries, no second cheese B. I look at receipt. No #7, there's a nugget on it, then a zero next to it, cancelled I guess, even though there were two unasked for sauces in the bag, the QTR and a cheese B, and a small fry also on receipt. I don't care what I ordered now, I just want to get the small fry I paid for. Flag down kid, he has a really lazy stare going on, tell him I didn't get the small fry I ordered, hand him receipt, and he disappears. More minutes go by. In my insane "why did we stop here?" thoughts going on, I can't remember if he reappeared again, but honestly could not figure how it was taking this long to get a small fry, when maybe the other female manager came to the window and asks "did you get the right food?" I repeated the "I just want to get the small fry I paid for", never, ever mentioning the order was screwed up. She disappears again, for minutes, and finally...finally, comes back with a small fry, hands it to me, and then pretty much slams the window in my face. I pull away, making my escape. We both pretty much agree this was a 15-20 minute horror story with no one ahead of us, or inside the store. As we're about to get going back on the road to DFW, I think of something, ask the other person to check the bag cause I didn't see one, and of course, didn't even give me a damn straw for the drink, which of course, had about eight cubes of ice in it. I don't know how it didn't spill, but that was the only positive thing about the whole incident. We both agreed never again, and we had been driving for forty five minutes cause we saw this McD's was here. Allsups burritos would have been a much better improvement. I can believe it after seeing three pages of one star reviews here. This is my fourth one star review out of almost five hundred at this time. I have never seen a fast food joint staffed with all clueless, stupid and rude employees. One star totally deserved. I'd eat raw road kill before stopping here again. read more

Drive thru is so slow. Staff wearing mask on their chin. It's lunch time 11:35am and they are slacking. I understand people may have a problem but this is good and they should implement that more. Wearing the mask on the chin is not the same as wearing one. read more

This place is horrible. It is ran by people who are not mentally okay to be working the food takes about 40 minutes to come out and they did not get the orders right. The employees look disabled no offense but they are not normal this mcdonalds really hires anyone. GO ANYWHERE ELSE read more

The friendliest McDonald's staff I've ever met and they keep their place so clean with fresh flowers and clean bathrooms. I was so impressed! I've never left a review for a McDonald's because come on the food is what the food is but felt like I needed to give a shout out to this mickeydees!! read more

Their customer service is terrible, they are not smart with the orders and their attitudes are unacceptable.

You could get a well done steak quicker than their drive thru. Just pulled out of line after waiting. Y'all should contact McSue franchise in Dallas for training. read more

Horrible! Do not stop here! Just keep on driving! Would not serve us breakfast even though we came in at 10:18 and the breakfast menu was still up. Girl, claiming to be manager just started telling us the lunch menu very abrupt and rude! We ordered two coffees and the girl behind us went up and the other cashier was so rude to her that she just turned around and walked off. Another couple came up behind her and requested breakfast and the so called manager said no. We walked out! Horrible place! Horrible manager, horrible staff!!!! read more

Driving through Childress in an RV we stopped for coffee and breakfast. We discovered the restaurant doors were locked, and they were only serving at the drive thru or mobile orders. Since we could not drive through in the RV we downloaded the app, placed an order, and waited for 20 minutes for our order. An employee walked out and gave us a bag of food and tray of coffees. As soon as I looked into the bag I could see we were missing a breakfast sandwich, so I walked back to the front door. It was still locked so I knocked and knocked and no one answered. We looked up the phone number and everything listed online went to a "this number has been disconnected" recording. Short of placing a new order or stepping into the drive through line, we had no remedy to get the sandwich or a refund. We've driven through Childress and stopped here several times. It's always really busy and takes longer than normal to get an order, but I think this is the last time for us. Fool me once...or thrice.... read more

It's truly a dumpster fire, suggest Allsups burrito if your passing thru, the app won't help even if you order 15 miles up the road

Girl at the counter continued to stock a drawer full of Dasani rather than to wait on us.. I motioned first a girl in the back to help us. Once she came up, the original asked could she help us... just laziness, unfriendliness, and poor leadership at this restaurant.. and in a decent small town no less. Oh yeah, and the restaurant was infested with flies. read more

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I never thought I'd review a McDonald's. They were a bit short staffed, but they took great pains to take care of us. We had better service than we usually get at tipped establishments. It wasn't just the flowers on the tables, it was the attitude of the staff. The restaurant was clean, friendly, and efficient. We will return in the future! read more

I select a 4 because Christy gave customer service was wonderful!! The soda machine was giving out more CO2 than flavor. After someone else supposedly fixed the soda machine it had not changed. She went back and fixed it herself and brought our sodas out tasting great. I would have given a 5 but the shake machine was down and we really wanted shakes. But Christy saved the day. Thank you Christy!!! read more

Say whatever you want about McDonald's. I'll be enjoying a delicious iced coffee with caramel and thinking about how much money I saved vs. going to Starbucks. read more

After ordering and receiving our food they not only left out a cheeseburger but fries as well. Leaving me completely mealess after i paid for these items. If you enjoy having your money stolen and an empty belly I would recommend this establishment. read more

4 minutes until 11am. "We don't serve French fries or lunch right now." By the time we got from the order part of the drive through to the window, it would have been 11am. Are the burgers and fries on a timer lock? Do the biscuits and eggs instantly fall into a garbage trap at 11am? Took my $20 order to Sonic a block away! Put a -1 on that "Billons Served" sign. read more

Idk if they can read instructions but in place my order on the mobile app exactly like I wanted my burger yet they had to refit my order three times. The third time the manger came to me with cheese and mayo in a burger box and ask would I like to fix it myself instead of him messing with my sandwich. At that point I gathered my belongings and threw the burger away because now my food is cold and my friends were ready because everyone was finish eating and been waiting on my for over 20minutes. read more