So, I give credit where it's due with fast food places, and have even defended a few home area McD's I go to that are, what they are, it's fast food y'know? But this was the worst fast food visit in memory. Last year in Alabama I waited about 30 minutes at a McD's drive thru, but I honestly could probably blame that on the clientele in line, and even then I got the right order, but this one is a complete disaster. TLDR, this is the worst McD's I have ever been to. Read on for the sad news.
Drive thru, mid afternoon, one car in front of me. Get to order, wait, hear people talking in background on mic. Several minutes go by, guy asks for order. #7 with DP, and QTR P with cheese. That was it. Okay, notice the order isn't right on screen, mention I wanted a #7, and the burger, "ok got it". Drive up. Several minutes, young kid obviously struggling with pad. Two female managers (?) next to him, one on phone, one sitting looking at computer. Finally he gets one over to help (?) then opens window, asks for repeat on order. Okay here ya go. Window closes, struggles some more. Minutes go by, female helps again, then he says "$8.26". I hand over $9. Window closes, more struggling with pad, manager back over, unlocks register drawer, window opens, kid gives me $1.50 in change. At this point, I know if I say something, it will only make the delay even worse. Their loss. It's been almost 5-10 minutes already. I drive up to food window.
After a couple minutes, another young kid hands me a bag, I check, one reg cheese B, and the QTR P. Also hands me the DP. No fries, no second cheese B. I look at receipt. No #7, there's a nugget on it, then a zero next to it, cancelled I guess, even though there were two unasked for sauces in the bag, the QTR and a cheese B, and a small fry also on receipt. I don't care what I ordered now, I just want to get the small fry I paid for. Flag down kid, he has a really lazy stare going on, tell him I didn't get the small fry I ordered, hand him receipt, and he disappears. More minutes go by. In my insane "why did we stop here?" thoughts going on, I can't remember if he reappeared again, but honestly could not figure how it was taking this long to get a small fry, when maybe the other female manager came to the window and asks "did you get the right food?" I repeated the "I just want to get the small fry I paid for", never, ever mentioning the order was screwed up. She disappears again, for minutes, and finally...finally, comes back with a small fry, hands it to me, and then pretty much slams the window in my face. I pull away, making my escape. We both pretty much agree this was a 15-20 minute horror story with no one ahead of us, or inside the store.
As we're about to get going back on the road to DFW, I think of something, ask the other person to check the bag cause I didn't see one, and of course, didn't even give me a damn straw for the drink, which of course, had about eight cubes of ice in it. I don't know how it didn't spill, but that was the only positive thing about the whole incident. We both agreed never again, and we had been driving for forty five minutes cause we saw this McD's was here. Allsups burritos would have been a much better improvement. I can believe it after seeing three pages of one star reviews here. This is my fourth one star review out of almost five hundred at this time. I have never seen a fast food joint staffed with all clueless, stupid and rude employees. One star totally deserved. I'd eat raw road kill before stopping here again. read more
