I really don't like giving one star reviews for anybody because I know sometimes people are just doing their best but watered down iced coffee that I asked to be replaced and ended up being replaced with another watered down iced coffee. I asked for no lettuce on my burger and got a burger with lettuce. Considering there aren't a lot of options in the area it would be nice to be able to get what you need as you're passing through. read more

This McDonald's is making a turnaround! Great customer service, fresh food, and clean restrooms. Definitely will be returning when I am in the area read more

Standard McDonald's food. The iced coffee was a little watery, but aside from that it was pretty solid. All of the food actually tastes like real food as opposed to the standard McDonald's plastic taste. So props to them for that. Quick and efficient. read more

Would leave zero stars if I could. My experience was exactly like Cari L.'s. Put my order in at 6:23 pm, left the place at 6:47 with no food and still no one working on my order. Horrible customer service and organization. The manager should be fired. read more

Flies are everywhere, the food (even by McDonald's standards) is horrible, and the people who work there are clearly uninterested in making things better. I waited 25 minutes for a basic order for 4 from the kiosk. No apologies, nothing. If in Childress, you're better off eating at a gas station. Maybe just skip the whole town. read more

I'd give 0 stars if I could. Ordered at 2:07 pm. Order was wrong on the receipt. (what's new). 32 minutes later, hadn't even received our drinks yet. Every employee seemed to be on drugs. Either that or I was in the twilight zone. There were probably 15 other customers in the lobby who hadn't received a single thing either. Every employee was focusing on the drive through only and getting mad at the customers in the lobby for wanting their food. They kept saying they were under staffed but literally 15 of them came out of the back to tell us that. Then one lady told sometime to lock the lobby. Save your time and go to Sonic next door. They have 3 car hops that are literally running around and doing so with smiles on their faces and getting the job done accurately and on time. read more

The lady serving us slammed our food on the table and walked away. She was very rude. We were given a month old tea. We also got served a disgusting chicken sandwich. And was ignored when asking for our drinks. Don't recommend going here, don't know how they are still open read more

Food was solid. Nice outdoor area to stretch. Good place to stop on a road trip - not a lot of restaurants.

If you want to get attitude from teenage girls that don't give a crap about customer service, and managers who only let select customers inside, leaving moms with 4 kids standing outside while grown men are allowed in to use the restroom and dine...then this is your place. read more

Worse service ever. Waited 30 minutes for just 3 combos, 5 other customers received their order before I did. When I did receive my order, I only got my fries. I had to turn around and get my actual burgers, when I told them upfront they did not believe me. Needless to say, worse service ever. read more

I have eaten at my last McDonald's. McDonald's across the country still not letting customers dine in. This customer chooses somewhere else to spend my money. read more

Ordered a 20 McNuggets, large fries, and medium drink. Everything thing was correct on the screen the employee working drive thru even repeating it back to me. I paid at first window where he stated my order again and it was correct. The total was 8 dollars and some change I paid with a ten dollar bill. He gave me my change but no receipt. I get to the pick up window and I'm missing my fries. So I told them I didn't get my fries and the girl at the window finds my receipt and shows me fries aren't on there. I said no that's not right everything was on the screen and the guy repeated my order twice. I then got told that basically I'm trying to steal food cause they don't give free food away so if I want fries it'll be 3.78 I believe it was. I said I want what I ordered!! Again got told I was just lying and trying to get free food!! Then after calling me a liar and a thief she called her manager over because " she don't deal with no disrespect!!" The manager is in the background running her mouth the whole time as well!!! This behavior is very rude and disrespectful and I don't know what's going on between the drive thru and pick up that items just disappear from the receipt or why no receipt was given to me when I paid!! That's on y'all to figure out!! However calling someone a liar and thief over missing fries is completely unacceptable and I really am considering legal action against this location!!! This is absolutely the worst McDonald's in this area and the management and staff the most unprofessional, rudest, and antagonistic I've ever experienced!!! read more

I normally don't write reviews about chains but oh my gosh did the awesomeness blow me away! I pulled up at 5:30 a.m. and their breakfast crowd was already in full swing. I'd been driving for 12 hours and barely walking a straight line so when I approached the counter, I wasn't making any sense. My hair looked like a birds nest, my t-shirt was matted down with so much cat hair from some very panicked kitties and I'm sure I was sporting some bad morning breath. The nice girl behind the counter took one look at me, obviously took some pity on me and said, "You need some coffee huh?" It's like we were soul-mates! I merely nodded and picked a number. I don't even know what I ordered but I know some coffee was included. I excused myself to try and work with the after effects of the hurricane of fur in my car and she had two hands sticking out waiting for me when I stepped out. I just had to take a deep breath and thank her. I'd encountered mean looks and not so friendly people in the countryside and this was the first place that made me feel like a person. Thank goodness for them. read more

Worse McDonald's I have ever been to! Went through the drive through and the cashier was covered in white pet hair.... lost appetite after that experience. Went one night and staff was horribly slow then while I'm trying to enjoy my meal the staff began to cuss one another out.... never get meals right, horrible staff, and dirty place. I'm a local and I will go spend my money elsewhere. read more

Heads up this McDonalds location is not following COVID protocol. Employees are handling food and interacting with customers unmasked. The employee we interacted with simply had her mask hanging off of one ear. read more

This McDonalds needs some help. There was a booth that was broken, a y'all stool that was broken and covered with a safety cone. It took over 20 minutes to get our order. Food was just okay even for McDonalds. Got my sister's order wrong. Catsup dispenser splattered on customers when being used. Ice machines were dirty. Restrooms needed attention. Staff struggled to take orders. Get them some help. read more

The restaurant was clean the employees were all nice food was delicious and made the way I ordered it.fast service the best sweet tea

AWEFUL!!! Just spent 30 minutes waiting for chicken nuggets and fries and a coke. It was a joke! A ton of people who ordered after us got their meals first. It was ridiculous. And to make matters worse only until we asked about or order did it even seem like they started on it. And even then it took another 5 minutes. Completely unimpressed. So glad we won't be going back to this crap location again. read more

This Mcdonald's has the worst service of any Mcdonald's I've ever been in. The employees were completely rude and disrespectful to me and my elderly father that came in. The employee we had was bad mouthing the people in the restaurant and was making inappropriate jokes right in front of us to other employees. We love the Mcdonald's franchise but this location broke our hearts. We hope to see better next time. read more

We went to go get food and my meal was supposed to come with a medium fry and we got charged for them and didn't even get them or when we said we wanted barbecue sauce and didn't get any read more

Slow, slow, slow. Every time we order at the drive thru, even for just a couple of cheeseburgers, we're instructed to pull up in front of the restaurant to wait. Today, I was told to wait in #3 of the order-ahead spaces that appear to have been newly installed on the complete opposite side of the bldg from where drive thru is. The actual order-ahead customer is out of luck parking when they place an order and show up. Fifteen minutes later, no food. I called the restaurant & asked about our food. "It'll be out shortly." Twenty-five minutes later, I went inside & the kitchen staff told the manager our food was brought to us already. The manager pointed to me & said "No it hasn't been, here she is." A man shows up with a couple of bags & said the order he's holding wasn't theirs. Perhaps it was our food. Got my money back & went next door to Sonic, but I couldn't leave immediately because the genius who installed the call ahead spaces put them right where the drive thru traffic waits in line. The franchise owner needs to roll up their sleeves and personally fix this broken down mess. read more

Worst Macdonalds I've ever been to. Took 20 minutes for 2 sausage biscuits and a burnt cup of coffee. Manager sitting over in a booth visiting while kids running the counter couldn't get orders out. Won't be back read more

First time here worst experience ever ! If you like your food being touched by dirty hands that just finished using the restroom for 10 mins this is the place to go literally witnessed a worker use the restroom and didn't wash her hands and then went on to touching cookies and other food With her hands spoke to manager about it he said the had a hand sanitizer in the back but the lady never used it I was watching her! So gross I didn't eat any of my food worse place ever!! read more

We were traveling through on our way to Ft. Worth and had the freshest and best breakfast sandwiches we've ever had at a McDonald's!

Super fast drive thru.. Clean restrooms .. One of the best wait staff in the area.. The food is what a McDonald's should be

DO NOT STOP HERE! We stopped on a Saturday morning and it took 30 min to get two breakfast sandwiches. Everyone working there was lethargic and slower than slow. Everyone in line were fruatrated beyond belief. Never been in a McDonald's like this. EVER. They kept taking orders and made the customers wait 30 min to receive it!!! POORLY managed!!! read more

There is no Texas charm at this McDonald's!!! Management please take note, your cashiers are in desperate need of customer service training.

I travel for business and have been to a LOT of McDonalds, but this is probably the worst. I waited 7 minutes for someone to even notice I was at the drive up and THEN they didn't have the flavoring I wanted in my iced coffee (Sugar Free Vanilla - who doesn't have that?) It took another 4 minutes to get the coffee and it was the wrong size. I sent it back. I love, love, LOVE my iced coffee - but not in Childress, Texas. read more

Make sure they give you all your items. Multiple times items left out of order.

Slow food. Didn't have enough sense to bring us our order when they were way backed up. People were pleasant, however.

Would rather give zero stars. We waited 50 minutes for our food and finally requested a refund and left-with no food and no apology. They were very busy when we arrived so we expected a wait, but as we waited inside the drive through lane kept flowing. They were clearly servicing the drive through first (which they denied) and i am told that is because that is how they get rated. 50 minutes is appalling for FAST FOOD. No apology. Not even a beverage! Avoid this McDonalds!!! read more

typical 45 iq taking orders. even after me asking 3x are you sure you heard me say double fish patty double cheese. hate you

Great experience at this McDonalds! They were busy but still very quick. The drive through staff was very friendly, and our order came out correctly even with a couple special orders. The food was piping hot! read more

We are seniors and when traveling often stop at McDonalds to get a cup of coffee. We have noticed throughout the country there are nice McDonalds and not so nice when it comes to seniors purchasing a cup of coffee. We sometimes pay full counter price while other times we get a discount. This is the reason I write about this location as we were not only treated nicely when we ordered two cups of coffee but the price was unbelievable. 29 cents a cup for seniors. THANKS McDonald's of Childress. read more

Went to McDonald's today to get my grandson a Happy Meal for lunch. Got to the Elementry school opened his Happy meal no Chicken nuggets !!!! Not very Happy tried to call and talk to a manager for over an hour. Could not get anyone to answer the phone. I'm sure they are busy during lunch but they should have someone who is available. Just would like for them to make it right. It's pretty sad when you grandkid has to eat french fries for lunch. read more

I saw an employee walk out of a stall and leave the bathroom without washing his hands. None of the employees were wearing latex gloves either. Would recommend going to the sonic across the street if you don't want feces in your food. read more

It's new , a bit small, and very clean, including the bathrooms. No play area for the kids.

I don't recommend stopping here anymore. It used to be a clean place to stop with good service and hot food but we won't be stopping here again. The restrooms are filthy, all the trash is overflowing and even with 5 employees standing around chatting I had to ask one to come to the register. My advice is to pass on this McDonalds. read more