After church on Sunday, we did a quick drive by at this McDonalds. My mother is in town and is determined to experience the tea at every location. Crowded. We did have to wait about 10 mins at the drive through but the sweet tea does not disappoint. I appreciate the consistency in the formulas because I have went to different locations where they changed the ingredients. read more

This was my first time eating at this McDonald's location. I ordered a McRib (it's back!!) and fries from the mobile app. It was super easy and they got my order right! I customize my McRib with extra pickles and onions. And it was good. The drive thru line went quickly. I wish this location was closer to where I live but it's close to a Target so I can get some errands done at the same time. read more

McDonald's - McRib is back!! - Burgers Near Me - Charlotte, North Carolina

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I know it's McDonald's but dang their staff cannot count to 4. I ordered a 4 piece mccrispy strips (which was $6 by the way) and they only gave me 3 pieces. If you're going to charge such outrageous prices for McDonald's, can you at least make sure your staff is trained on how to count to 4? read more

This McDonalds is across from Northlake Mall in Charlotte. Had to a very unsatisfactory experience at Best Buy trying to get the software straightened out to no avail. That said, I decided I could at least grab something quick for lunch. Traffic is a bit of a bear getting there but made it and drive through was almost empty. Pulled up and ordered two Mcdougle's along with a Caramel Frapp for my wife. No excessive wait and otherwise it was pretty much a normal experience that you would expect from a McDonalds. 20 minutes or so till home so the Frappe was still frozen when I got there. I ate the two burgers while driving bit gave the frozen Frapp to my wife who really enjoyed it. read more

Don't order at this McDonald's worst McDonald's ever have you waiting for hours might as well close it

Made moble order and waited 25 mins for it to be served If I knew how to cancel the order I would've just went to another store. Def not coming here again how is the food cold but I waited so long ? read more

McDonald's - Closed not 24hrs - Burgers Near Me - Charlotte, North Carolina

Would give this store no stars if possible. Possibly the worst McDonalds in the Charlotte area. Everyone working there should lose their job because they never ever get it right. No matter what everytime you come here you'll have an issue or something will be off with your order. Trash as can be read more

Drove by the drive thru, not one single car. Waited 2minutes and no one at the speaker. Drove to the window, and they wanted me to drive around again. read more

Wow. What has happened to McDonalds. No milk shake or smoothies. Shocker. Go through the drive through and you automatically get sent to sit in mobile parking. Guy has to come outside and deliver food while jeans are falling off of him. Not coming back here. read more

If I could give this place 0 stars I would. My partner placed a doordash order for me yesterday and I ended up in the ER today with horrible food poisoning. This has been by far the worst food poisoning I have ever gotten. Stay away from these nasty food establishments. I wouldn't be surprised to find out that people who work here don't wash their hands. Really poor sanitary protocols. Please avoid at all costs. So disgusting. read more

I don't know what was going on today, but this was the worst experience I've had at this location. Usually, my experience is mediocre at best. Today, I ordered a six piece nugget and a Hamburger happy meal. I got the happy meal but didn't get the nuggets. I said ma'am, I ordered a 6 piece as well. She asked for my receipt and there it is, 6 piece nugget. She gave me the nuggets and slammed the window before i could ask for bbq sauce. She gave me the bbq sauce. I pulled off because surely you can't mess up a Hamburger happy meal but when I opened the box, there were nuggets instead of a hamburger. I pulled back to the driveway and showed my receipt again, and there it was, Hamburger happy meal. She gave me a hamburger. When I got home, I noticed that there were no apple slices in the happy meal. read more

Wow. We avoid this location as the staff don't really care about speed, food quality, or order accuracy. But we need a tire repaired, so we decided to roll the dice. People, we rolled wrong. Once we ordered, it all went downhill. They gave us the wrong food, then gave us the right food, but made wrong. THEN the third try the food was cold. Like, how do you make COLD mcDonalds? SMH... When we tried to talk with the older man at the counter, he was belligerent. He wanted to argue with every customer like it was an inconvenience they came in. It was embarrassing. We tossed the food and went to Buffalo Wild Wings. Don't eat here read more

Currently waiting at the curbside for water and ice tea. I had to pull over from the drive thru and wait. For water

Worst McDonald's ever. They don't even deserve 1 star. I purchased my McDonald's order through the mobile app and did curbside pick up. Everything was fine until I noticed my fries in my order was missing. So I went up to the drive thru window which was right behind the parking space and asked for the fries without salt that I am missing in my order. The staff member rolled her eyes and then proceeds to talk about me then tells me to come inside. They could have apologized and handed my fries right then and I would have been fine. But no.... I had to go inside to find a young man holding up my fries as if to be petty. Then a staff member yells out very sarcastically to "have a nice day" and laughs. I asked for a manager,but a staff member Said they weren't there when I clearly saw a shift manager earlier. Then a girl named Princess who said she was a shift leader. I asked her for the franchise owners info since I am not getting any assistance with the way I was just treated. She rips off a piece of receipt paper and points to the phone number which is clearly the number she to the location. She gave me a very bitchy attitude, and didn't not want to help. Since no one wanted to help me or even apologize for their mistake and just continue to be petty and nasty towards me, I called McDonald's corp so I can ensure my voice is brought to their ownerships attention. If you ask for the shift manager or general manager, all the staff look at you like you're crazy and don't want to give out their information. Even on asking for the franchise owners information, no one wanted to provide it. All the members including Management don't care at all about your customer experience. This entire staff needs help or replaced. read more

It's hard to have to keep going to an establishment that constantly messes up your order, employees on their cell phones, employees not wanting to open the window for you to ask for the rest of your order, employees not understanding any English to help you fix whatever problem they caused..... because of how convenient it is...but that's the state of our country I guess... read more

Lk kinda rude and was really nice and irresponsible and incredibly rude don't really like that olace

This Mcds used to be pretty decent but something clearly has changed!!!! They NEVER get anything right. The unsweetened tea is usually "spoiled " and/or they don't have any brewed. I've been told on two separate occasions that they don't have any brewed. I tried to order a half gallon also. I was told they were out of half gallon jugs! Ordered Big Mac plain, Mac sauce only....they put extra Mac sauce where it practically swimming in it. If you special order, you must check at the window because this is the third time my sandwich is wrong. They barely even apologize for wronging. This is the worst I've seen it. Been coming here for five years now. There's a few good employees and crew leaders but most at this particular Mcds just don't give a crap ....except for that paycheck!!!! read more

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This place is godawful lol not sure how they still have a franchise license, they don't give you what you pay for and complain if you bring it up. Wish i could get my money back read more

complete shithole. Stand there a minute, nothing. Another minute, someone looks at me. Another minute someone says, "hey". Another minute someone walks by to go to register all the while looking down. Another minute someone says, "front counter". Another minute, same person, "front counter". Another minute, ok I get it. You dont care. Bye. SAT THERE FIVE MINUTES, no fuks given. Was there to simply pick up an online order. LOL....fuk this place. read more

What lousy service. I ordered a coffee and I am going on 6 minutes and no coffee. Lots of people in back counter and finally after 7 minutes I got my order read more

Woke up this morning with Mickey D's on my soul. Get to my destination ordered Mcgriddle and small OJ, nothing to heavy. My mouth was all set and ready to eat my food, then I noticed in my OJ there was a black floating substance in my OJ. I called several times nobody answered, it asked me to enter my access code. So now I'm a little pist because it seems like every time I visit this location there is something wrong with my order. As much as I love McDonald's, I must say over the years it has gotten very sloppy when it comes to quality of their food. I've brought a few of my issues to 1 of the managers at this location and yes he was very helpful but, at this point I know things happen but this is becoming something on a regular basis. I have never been the type to complain about any local business but, I think I will start. Thank you for reading. Have a great day! read more

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After taking my dog to pet smart I decided to stop by McDonald's for my family and I. So I had ask for their bundle of spicy nugget for $14.99 I think it came with two cheeseburgers but I'm not sure. So one of the workers had the nerve to tell me that they don't have it. I was lost and confused like how are you going to tell me that you don't have but yet but serving it and I just seen the screen for the bundle before telling my order and etc. read more

We waited for 45 mins just for them to tell us cash only? Just wow put a sign out for the people waiting for almost a hour. Do not go to this location! Always having problems and the employees are always rude. read more

The worse customer service they don't have napkins or ketchup and when u ask for it the don even care or apologize for no having the restaurant is all dirty they sucks I never came back read more

Pretty solid McDonalds. Always a good deal here when I'm craving fast food. Minus 1 star because they can be slow at times. My order is always accurate and I've never had an incorrect order. Staff is always friendly and polite. The inside is very clean and roomy. Basically, it's a McDonalds so there's not too much else to say. read more

Sitting here for over five minutes watching cars behind me get their orders while I wait for a simple bacon egg and cheese bagel. This is ridiculous! I will never be back!! read more

I hate McDonalds.... it's gross. But my boy LOVES a happy meal as a special treat so when he screamed out that he had to use the bathroom 6 hours into a road trip, I looked for the Golden Arches as a special place FOR HIM to stop..... we quickly ran in but the bathroom was closed, being cleaned. Brian, the employee kindly understood the urgency and allowed us to use the restroom. He was very respectful and professional..... I appreciated his kindness very much! Thank you Brian for wonderful customer service. You made a difference in my day! read more

I usually skip the drive thru and go inside. Today a young lady named Aziona greeted me with one of the nicest smiles I've ever seen, she was awesome! read more

Has 2 drive thru but still slow on occasion. I don't eat the food but when I go to one of these places for coffee I expect it quickly. Last time I went they didn't even have large cups so the gave me a small and a medium. I don't even drink a whole large coffee it just seems like they hold their heat a little longer. read more

I ask for heavy extra toppings and I get heavy extra toppings. How great is that? It is as great as you are going to get from McDonald's. I only ever get drive through so the inside cleanliness isn't something I can say either way. It is a McDonald's, how much more is there to say? read more

Nice and new! So far this McDonalds is off to a great start! No complaints! I will have to come back soon for another visit to see if they are keeping up the good work. read more

McDonald's - Drive Thru side - Burgers Near Me - Charlotte, North Carolina

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This is probably the second best mcdonalds I've been in, first is the fancy one at the Biltmore. It's new so you don't have the facilities issues others have, the staff is very friendly and I've never had to wait long for any order. If you come during peak rush hours it may be different but that's on you. Only complaint is that it's still a mcdonalds, it's convenient not good and the sodium levels are nuts. read more

First off, the staff is always pleasant but when it comes to special ordering food... They are completely incompetent!!!!! I was coming to this location everyday only for them to have to remake my food EVERYDAY or I get a refund. How hard is it to put crispy bacon on a biscuit? read more

First thing first, this is a clean McDonald's so I can't take away from that. What really disappoints me is the horrible service this McDonald's has. Never coming to this one AGAIN read more

Two stars because it could've been worse I guess. Was asked to repeat my order 3 times. The woman in the intercom was very quiet. Got to the window for payment and the lady just stuck her hand out for my card. I asked her what my total was because no one had told me yet. Also didn't receive sauce with my items. read more

This Mcdonald's has dissapointed me quite some time... i always return in hope to get better service but they always get my order wrong, today i ordered a sandwich with bacon cheese and lettuce like ALWAYS i get it come home and on my sandwhich there is ONLY BACON CHEESE AND LETTUCE NO MEAT WHATSOEVER this store is a fucking joke and to consider its "new" they need to close it down. read more

McDonald's - Burgers Near Me - Charlotte, North Carolina

what is going on with McDonald's closing whenever they feel like it. I went there today at 9:30 pm. The hours to this specific McDonald's are 5 am to 11 pm. I went to open the door and it was closed. The employees looked right at me and walked away. They didn't even come outside to explain why they closed. In conclusion I left McDonald's and drove to chick fil a read more

McDonald's - a table full of fast food - Burgers Near Me - Charlotte, North Carolina

This McDonalds is not worth going to. Not only do they get your order wrong 50% of the time, they serve it to you with an attitude. All the employees seem miserable. I was behind the owner/manager of the store one time in the drive thru and he was openly berating the drive thru employees about their attitudes. And yet he himself was acting horrible and held up the line for all of us trying to get our food. I had to send mine back because it was cold by the time he finally left. Also, why would I choose to go here when they give you one measly sauce packet and make you pay for any extras when I can go right across the street and get as many as I need from Chick? I really wish I could write a better review and go to this place but I just don't want to support a restaurant like this. Save your money and go to any of the other fast food places nearby. read more

Do not order the grill chicken club, the lettuce was rotten and the sandwich had a horrible taste!!! read more

McDonald's - Burgers Near Me - Charlotte, North Carolina

This place failed to give me the correct order and I am extremely disappointed with the service.