This McDonald's is very clean. Nicely decorated for Halloween. The staff is kind, friendly and professional. Not ghetto or act like they have an attitude. So refreshing to see smiling faces. They brought my food to my table. The food was fresh and packaged properly. The prices are average for a McDonald's. And the order was correct. I will definitely be coming back to this establishment. read more

One of the SHTTTIEST McDonald's I ever been to. They NEVER get your order right. Skip you on drive through, And the personal is a joke. One of the works places to eat in Canton. This place just SUCKS!! AND THEY DON'T CARE AT ALL ABOUT CUSTOMERS. They don't care about customer service at all. Save you money and go anywhere else but this shit hole. read more

I feel bad because the General Manager seems like a nice guy! But I went there today drive thru- the person taking my order wasn't listening to me at all. I asked for a quarter pounder with no onions and add lettuce. I ordered and on the screen it said " ONLY silvered onions- after I asked him to correct it he said " that's how it comes- pull forward" like uh okay. I asked him twice that NO onions are on the hamburger. Terrible service but at least they were quick? It's the only McDonalds in Canton... thankfully I'm moving so I definitely won't be back. read more

McDonald's - Receipt - Fast Food Near Me - Canton, Illinois

I love their big macs, I love their fries, I love their burgers, theirs no mistakes in this McDonalds

Soggy food horrible service very very dirty hardly ever get your order correct Very slow, drive-through, and service.

My pants are stained from the grease the bag sat in before they gave it to me. The double quarter pounder was not made as corrected and seems to have been wholesale dunked into a vat of grease before being put into the box. Terrible service and not great food. Gross!!! Would give negative stars if I could. read more

McDonald's - Greasy pants from the bag being soaked in grease. Thanks! - Fast Food Near Me - Canton, Illinois

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I had to pull up for 8 min when I ordered a happy meal and a Big Mac. I would have understood if the big maC made would have Took longer than the happy meal. But no it was the happy meal they made me pull up to the happy meal and I didn't even get a discount. read more

Went in to get a sandwich and an ice cream sundae. As usual they said their ice cream machine was down again. They either need to get a whole new ice cream machine or stop selling ice cream all together. it been down for months. read more

Canton's McDonalds sucks. I went through the outside lane and they waited on 2 cars on the inside lane before taking my order. I was using my free large drink promo receipt, they said they only use receipts from their location. I told them all other mcdonalds accept them. I called them later and asked to talk to a mgr. and she said that was the owners rules. I will not be back. SMH read more

Drive up orders are wrong about 90% of the time for us. You also get pulled over to wait over half of the time. Inside a little better.

Not only do we have to wait 10-15 minutes for our food, it's not even right! Plus ordered extra sauce on a bagel, paid for it and it had none! Not even the normal amount. read more

Only good thing here is the sweet tea. Food and service has gone downhill in last few months.

We stood there in the lobby while we watched employees standing around doing nothing. We left after ten minutes. I called from the parking lot to speak with a manager. A female answered and td me sorry then silence.c read more

I went through drive thru n oredered 2egg mcmuffins n 2hash browns and a quarter pounder w cheese no ketchup an a large fries! My mcmuffins had runny eggs n hash browns were very underdone my quarter pounder mas cold n fries were stale n cold n only half full! I'm Kirk deushane 250s main no 418 Canton I'll 61520 Phone 3093610651 I'm here read more

We ordered mobile before 11:50 they then proceeded to tell us that they don't do chicken strips after 12. Well good, because we ordered them almost 15 minutes prior to the cutoff. We had to wait at the drive thru for them to make a different order because they refused to honor our original one. By the time we got our food my fries were soggy and they weren't even salted. DO BETTER read more

The staff is good during the daytime. Nighttime is somewhat meh, however I am usually there during the day and rarely at night. Now, the new Hotter Juicier Quarter Pounder is NASTY....The burger will literally give you a heart attack due to the grease overflow! The reason the burger is so greasy is that disgusting cheese you changed too!!! I remove the cheese from ANY burger(s) and have done so for some time now. I got a couple of breakfast burritos about a week ago and bit into it and nearly puked! I threw them both away as it ruined my breakfast and just made me not hungry, they were that gross. The cheese is NASTY it's all OIL!!! You cheapen your products to ave a damn dollar which cuts the quality of the food and makes people not wish to eat there. STOP BEING SO DAMN TIGHT MONEY WISE AND BUY INGREDIENTS THAT PROMOTES QUALITY FOOD ITEMS!!! THESE SELL FAR BETTER!! You tend to sell more when the food is good and high quality verses lower purchases and lacking quality. The double drive though is a pain in the backside! Half the time they wait on only ONE line and neglect the other until you finally have to draw their attention and even then you very well could get told to wait a moment while they continue to wait on the other line. People have driven off, got angry for waiting longer than a few minutes (Jobs do have time restrictions on your lunch breaks and well if you can't handle the work load they will leave and go else where to pick up their lunch so they make it back to work on time). As for wrong orders....This is generally a hit and miss and I havent experienced this in abundance, it has happened a couple of times however when you have one person working two lanes what do you expect? You simply can not put one person and the drive lanes (yes both lanes on one person doing drive-thru and expect them to have to correct all of the time. So a suggestion is have two on drive-thru when it is busy enough that errors continually happen drive-thru wise so people aren't driving off and becoming angry. If that isn't an option then a really good suggestion would be to completely omit the secondary drive-thru and do what is the best option for your staff and patrons, I mean the wait time isn't going to change as its still as slow as it ever was so having two drive-thru lanes is just ridiculous and the points really moot. That franchise in Canton as well as the one in Farmington are money makers, always have been. David Cope and his wife ran it for many years and never slacked on their foods quality to save pennies which was why it was a bustling place to go, even the drive though was a solitary drive-thru and like any "Fast Food Place" thats busy there is going to be hiccups with orders. I mean really it is common sense and would be better business wise. read more

I got lunch here today and stopped back on my way out of town for a cup of coffee. The lunch was hot, fast, fresh, and accurate and my cup of coffee was piping hot! This McDonald's is what I would expect of a fast food place. read more

Very sad when you order a burger and only get the bun and cheese. not the first time this happens. its a shame prices have gone up and service has gone even lower.... read more

Management at canton location sucks night shift service is terrible and not good at getting orders out to the correct customer nor makin orders correctly read more

this was ridiculous. i asked for no lettuce on my big mac. they put the receipt on top of the big mac that said no lettuce and proceeded to put extra lettuce on it. i wouldn't of said this was a big deal. but then my friend was going to eat her mcchicken and it was harder than a rock. and disgusting! and i asked for ketchup 3 times and still didn't get it. DO NOT GO HERE edit: remember when i told y'all they didn't give me the side of ketchup? they put on the mcchicken????? read more

20 people standing around, 1 register open, then they couldn't even get the order right... Smh!

Prolly the best fast food in canton and they normally get your order right not always