Taking a friend to Brooklyn for special occasion, I was fortunate to not have to sit in the car because of the McDonald's on the corner. The parking lot a really big. The have a drive thru and a late night pick up window. The aesthetics are beautiful and colorful. There's not much going on in the lobby accept for one guy sleeping. The dining area was very clean and inviting but there is room for improvement. The one cashier was taking orders and on the interim cleaning the dining area. The cashier's were very pleasant and courteous. I so surprised that the didn't insist that I use the kiosk. I would have walked out of the did. I order an ice cream cone and a milk shake. I asked to if I needed a code for the bathroom, she kindly replied, I assist you with that. It was very pleasant inside so I went to the car to get my laptop to surf the net for a bit. I came back to get my order and the other cashier was patiently waiting to give me my order. Today was a good day and I don't see how there are one star reviews. Just my opinion! read more

See all

Food is good The sitting area is very well maintained Customer service can use some help read more

my husband and I just went through the drive thru (1am 3/12) after we left his mom at the hospital. we just wanted the new Krispy Kreme donuts and knew we might not have a shot the girl who helped us was so sweet and polite. and when we got to the pay window she was even sweeter. what a wonderful thing to just have someone be nice. it's a rare thing and she deserves for someone to say she is wonderful. I don't know your name but maybe someone will see this and it gets back to you that your kindness and goodness was received and will be payed forward YOU make a difference! read more

McDonald's - And we got our donuts! - Burgers Near Me - Brooklyn, New York

After my last errand, I wanted something to eat after missing lunch. I decided to get the filet o fish and a quarter pounder. For $6.00 not too bad. I tried using the self kiosk but when it came time to pay, there was no option to do it. So I go to window. Service was fast. I'll be coming back. read more

Every time I visit this McDonald's, either the person at the drive thru or the person handing the food to you is in a bad mood, rude, and bothered by your presence. Don't bother asking for anything special, they won't follow directions. Totally get everyone has bad days but when it's every time? Just went tonight, and service was just as predictable as always. This time though to my surprise, not one burger that had a special order, i.e. no pickles or tomato's was labeled. It was a guess what of food. Then when I go to open the Big Mac, it's flipped inside out with the buns between the burgers. One of the worst McDonald's out there. read more

McDonald's - Inside out Big Mac - Burgers Near Me - Brooklyn, New York

Zero stars if I could. Slow would be an understatement. Got my order wrong. Left out stuff. Didn't redeem my rewards. Never again.

I couldn't believe my plain order was this distasteful. I don't anything from here besides their fries and not even that they could get right. I always order a large fries light salt and a small mango pineapple smoothie. My fries were hard, stale and cold. You could tell they weren't fresh and the bottom of the fryer fries. Then to make things worst the smoothie was sooooo tart. I'm highly disappointed and when I called to speak to someone no one answered. It was late and I don't live in BK so I didn't want to turn back around I knew I should of just waited until I got to the one closer to my house. Just horrible!!! read more

Please listen to customers.If a customer asks for napkin, and ketchup for the kid, don't do the opposite. customers serve is number 1. Also didn't put apple slices in the kids menu. read more

Trash McDonald's. Inside was dirty, food took forever and the buns were stale. I had two people in front of me and it still took 30 minutes.

They have a 24 hour drive thru Average micky d's, roll the dice, sometimes its good food, good service, smooth sailing, then other times bad bad bad! typical menu, sometimes they run out of stuff. Small main level, but they have upstairs seating. Parking lot is also kind of small. read more

I got here around 10 Am for a second breakfast. I had breakfast at home but I had been out since 8 AM and knew I wouldn't get home earlier than 1 PM for lunch so I stopped in here before I took the subway to Manhattan. I ordered a steak egg and cheese bagel. It took about 10 minutes I looked at the sandiwch. There were two slices of cheese, American I believe. One slice wasn't quite melted but by the time got to the subway it was. read more

McDonald's - Steak egg and cheese bagel - Burgers Near Me - Brooklyn, New York

The fries had all the little black things on it like it was moldey and the ice cream was sour . Please CLEAN UP THESE MCDONALDS . Fresh food is needed ! read more

Stay away from this location. The opening drive thru completely ignored me at 620am seems Like they don't want to work. Will give my business to the other location down the street. read more

(9 am )so happy went to get a coffee and oatmeal but the cashier she was with attitude all the time till I get my order so sad

Walked out the last 2 times I was there. They didn't even acknowledge me when was standing there for a good 5 minutes. Rude staff...Do yourself a favor and go to the Pennsylvania Ave one! read more

I was hooked the first time I went to McDonald's. The prices are great for the city. Every thing I've tried up until now has been wonderful. Service was fantastic and everyone working here was extremely nice and generous. Thanks for that and everything else McDonald's. read more

The fucking worse drive thru take forever they don't even pay attention to you. I literally had to yell to see if someone was taking orders the girl said I don't need to yell? And she didn't even tell me what window to pull up to. I had to assume and pull up to the second window. Need to get better staff ! Food is nice and fresh only reason why I give one star if not ceroooo stars!!! read more

If It was up to me I wouldn't even give this trash location a star. Such rude unmannered employees don't even understand the basics of their job. I visited this location around 1 am. My order consisted of a 1- Oreo mc flurry, 1 -20 piece chicken nuggets with small fries, then a coupon for 5$ 20 piece chicken nuggets, 1- small fries.1- large Sprite, 1- coffee. In the middle of me taking my order, the employee left for a minute or two. Understandable no worries! I proceed to head to the window and I pay my total (16.25). (I GOT MY ORDER WRONG - 1 of my chicken nuggets and fries was not included) I proceeded to hand her 20$ with the .15 (change, that way she'd only give me full bills and everyone's life would be easier) she then hands me 3.75 rather than 4$. I don't care but my family members let her know hey she made a mistake. She just doesn't care and starts becoming rude having a passive-aggressive tone, this is what ticked everyone off because it's basic math 1, and 2 no need to be even ruder: you already got my order wrong and now u can't give me my correct change cmon. She then brings in the manager, we explain the situation, and surprise surprise she can't do math either ! She begins raising her tone and telling me there's nothing she can do, (again I don't care it's just about the way they went about things) they shut the window closed and my parents are in the back seat. They see how disrespectful this woman is being and immediately tell them they have no manners and to have a good day! Overall don't go to this place! Horrible service, horrible people, horrible aura, can't get orders correct, take long. read more

I always order UberEats but today has had to be the worst. I ordered a 10Piece Chicken Nuggets & this is what i got. I called and was told that because the grill was off, that's what they had to send me. Like what??? Aside from that my mother went to get a Happy Meal & they failed at that too, no juice or toy. I don't understand. read more

McDonald's - 10 Chicken Nuggets - Burgers Near Me - Brooklyn, New York

Don't waste your time. this place is terrible. bad service and bad food. Many times they are "out" of certain items, like apple pies. Sometimes there machines are not working, like the frappe machine. Drive through line is crazy most of the time. Employees are not friendly at all and have made mistakes with my order several times. Worst of all, food is not fresh. Many times chicken nuggets are rubbery, French fries are cold and burgers are dry, like the food is old. I get grossed when food is not served to me hot, because we all know heat kills bacteria. sometimes there are people asking for money in the drive through, annoying!! super duper thumbs down on the customer service!! I like mickey d's, just not this location! read more

I know that this is just McDonalds BUT customer service is customer service and today...this McDonalds...gets the ultimate FAIL!! I wish that I could give negative stars! I only go to McDonalds when my mother wants a shake and I typically go to another one (as you will see by my check-ins). Anyway, this one was closer to my niece's school. So, I ordered and the order was repeated to me...verbatim. Good...so I get to the window to pay and the young lady repeats the correct order to me...AGAIN. Then, she tells me that she will bring the receipt to me at the next window. I get my order and it is missing two drinks and an order of fries. The manager says that I was not charged for the order of fries. Okay, fine. Mistakes happen...I gave him my card to pay a little over two dollars for the dang fries. Then, we wait...and wait...and wait....finally; one of the workers who assisted with my order comes back MUCH LATER and asks me..."what are you waiting for?" Seriously?! What the hello do you think I am waiting for?!?! Calmly I state..."my fry and drinks." Then the manager proceeds to tell me that I didn't pay for the drinks either. I kindly asked, "Does the happy meal come with a drink?" "Oh yes," he replied. So he gives me the lemonade for the kid's meal (correct) and a children's meal apple juice (wrong). I ask "why am I receiving two drinks for the happy meal??" The manager says that the young lady (who took my order) charged me for that. I asked for my receipt and he kindly gave it to me. So he was correct, the nice young lady (I must not call her what I really want to call her) repeated my order to me (TWICE) but entered it incorrectly! Are her fingers disconnected to her brain?! Anyway...the kind manager (because I cannot possibly call him anything else...i.e., slow) asks me if I want to make the kid's drink a large to make up for the mistake. UMMM NO.....I would like an iced tea. He could not and would not give me the $1.19 iced tea for their mistake. First of all, he should have given me the drink due to the mistakes. Secondly, what 5 (FIVE) year old is going to drink a large strawberry lemonade smoothie in addition to her happy meal?! Well, should I say "average" or "under average" size child. My niece is very tiny and thin. BUT STILL!! What the hello?!?! What happened to customer service?! Okay...I'm done with this rant! I guess I could take the blame for not demanding a receipt and looking it over. read more

I will never buy a soda from McDonald's again i tried the soda again and again and it taste like acid water.

Horrible experience waiting for my for more than an hour at the drive thru and professional staff I'm Uber driver

My order was incorrect and it took almost 15 minutes to get my food! They were definitely understaffed and my food was cold when I finally did get the right one. read more

It's not open 24 hours false advertisement! It won't let me post with just the first sentence so I'm going to keep writing. I want some breakfast at 5 in the morning and they tell me they open at 6, what kind of crap is that ????????? read more

Slow slow slow service , I don't get it , how can you be that slow at night when it's no customer , I was told to wait and been waiting for 15+ mins , I don't understand read more

I order here at 13 and im glad you still have this option for americans. Favorite movie( Coming To America) blessing ones like Randolph!!

1 star because order clerk at the drive-thru was good. Even the cashier. All down hill after that, I waited 15 mins for the food. But before that I notice the car behind me left before me, then the car behind him left before me!!! So now I'm getting a little upset. Finally pick up clerk comes to the window and ask " did you order....? I'm looking at her like she has 2 heads, because I'm the only car out there, so of course it's my order. She gives me the order and says" damn!!" Long story short..I'm glad my son was in the car with me and it's Sunday! read more

This location is like home to me, always go to this one. The downside is that when it gets busy they can't sometime keep up with the amount of customers they have, but they try their best to make sure they complete your oder as fast as they can, with everything to your satisfaction with a smile. Even though sometime you will get a little huffy because of the wait but when you get your order you are very well satisfied. Especially when you sip the first sip of your frappé. read more

This place is a perfect stop on the way to the or from the airport! They are open late as well so if you are really hungry hit the drive-thru. read more

Take forever to place an order then a eternity to receive it. Stay clear from here. Drive thru or walk in same thing. Bathrooms well let's not go in there as well. read more

One of the worst McDonald's. The wait is always long now matter how many people are on line.

They have 24hour drive thru written everywhere signs all sides. I drove through no one answered. I called them and someone answered they said not open till 6.... False advertisement. Awful. read more

Haven't been to Mickey D's in a minute. Been trying to eat healthy. Had a taste for some Mac sauce so I came for lunch. I used the drive thru. Pleasant guy taking the order and sweet girl handed my food to me. I had to wait a few minutes cause the fries weren't ready. I didn't mind cause that meant that the fries were fresh and Hot! Yum read more

Don't even waste your money. Very slow paced and very ghetto. One girl even tried to keep my cash like as if I wasn't going to notice that she kept half of my change, better off firing everyone and rehiring a whole new staff because everyone seems to be rude there read more

chick called my number gave my food so I asked for ranch sauce she said im doing something ask someone else and walked away!!! bitch go get a real JOB make some real MONEY get them lashes fixed!!! your paychecks are probably making you miserable!!!!! i told them they are very rude and unprofessional out loud, not one manager said anything or came to see what the issue was and of course the chick went on talking shit on a low tone. read more

This I must say has to be the worst McDonald's in Brooklyn. Drive thru host, has an attitude taking orders. He should not be taking orders. And when I got my order, it was cold. Not good! read more

OH my goodness,, Why did I even go back to this place. I went to the drive thur and the wait was not bad this time BUT when I got the order the french fries and the chicken nuggets was burnt and when I ask for them to be changed the cashier told us "that all the fried food is going to be like that because of the oil". So I asked when are they going to charge the oil and he said "Not until Tomorrow!" So of course that gross me out and I told him to give me back my money! That's It I'm never going there again! read more

This is a good place to get food but some of the food is very nasty. I went to get chicken nuggets there was bone inside and black pepper inside the chicken nugget. Some of the people that work there is nice and some are not. I won't rate this the best McDonald's but for a fact it's a not a good place to go. read more

The manager Jovelyn has no education at all. I came to her very friendly and she did not even was looking at me. I really like McDonald but I am not coming to this place anymore, thank you. read more