BROTHER IN CHRIST WHAT IS WITH THIS SPECIFIC LOCATION AND MAKING U PULL UP?? EVERYTIME WITH. OUT. FAIL. We could be the only ones there and we r pulling up. And it takes a solid extra 5-10 minutes to get our food????? THIS IS SUPPOSED TO BE FAST FOOD!! The staff r nice enough bunch of kids so maybe that's why but why am I ordering ahead n STILL PULLING UP! Even when I don't order anything extravagant I understand if I order an iced caramel macchiato w extra everything. A 6 piece chicken nugget shouldn't take 10 minutes *_* and all that time just for them to fuck it up or miss soemthing how hard is it?? Rrly I want to know. Stop smoking weed and do ur job dawg PLEASE read more

I hate this location so bad because it's always terrible. Every single time I go something is wrong with my order. Cold fries, water instead of the sprite I paid for, etc... read more

McDonald's - Filet o fish "light tartar" - Burgers Near Me - Broken Arrow, Oklahoma

I ordered a caramel macchiato, and I drank it in my dark car on the 15 minute way home. I got home, and I looked into the empty cup just to realize there was a *stink bug* in my coffee. I called, but the phone was broken, so it was very difficult to hear the lady on the other end of the phone. I told her the situation, and she expected me to drive all the way across town to get a free drink, but by the time I would have driven for another drink I would have already spent that money in gas. She said she could refund, but it was paid for in cash. She told me there was nothing she could do. She didn't say she would inspect the ice machine, which is likely where the bug slipped into the drink. There was no offer to come back at a different time to resolve the issue. This experience also calls cleanliness, staff awareness, and contamination into the question. How did the staff not see something dark and fairly large in the cup? Did it come from the ice machine? Are they cleaning the ice machine?? If the bug did come from the ice machine, now all the ice is contaminated and everyone who orders a drink is getting bug ice. Don't come here if you like bug-free drinks. read more

customer service here is outstanding! employees are always friendly, efficient and prompt! this is the best mcdonalds in the tulsa metro. hands down! this is my only mcdonalds from now on. read more

Hamburger - Happy Meal; 6pc Chicken McNuggets Happy Meal; 4 Piece Chicken McNugget - Happy Meal; Cheeseburger - Happy Meal McDonald's 2022 Halloween Pail/Buckets - McPunk'n, McGoblin and Mcghost. Don't missing out these toys! Good services, friendly moods, clean and shining workplace! read more

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Got a hamburger without meat. They laughed about it when confronted. Returned months later to pay for food to be delivered. The order was wrong. No surprise there. Went myself, through the drive thru the next morning, and the order was wrong again. I just love giving all my money to a million dollar corporation and never getting anything I wanted in return. read more

Not my fav McDonald, but always deliver in some way. Wanted coke got dr.pepper, felt liken I got hate crimed. Butt then got double basket of fries? Not upset. Just confused. All love. Not hate. Love the Carmel fraps, give me the shits. But. Yeah. 4 out of 5. read more

McDonald's - Boyf lob mustard. - Burgers Near Me - Broken Arrow, Oklahoma

Health score 73 out of a 100 So, my wife and I have a daily ritual now, hop in a car grab a $1 diet coke from McDonald's and drive aimlessly around in the Tulsa area, just to get out of the freaking house. I have tried both of the McDonald's on Elm in BA and because of poor management, neither are following their own posted guidelines of masks and gloves. We had to try another. When we first moved back to Tulsa we lived close to this store and had coffee and breakfast there, inside several times. The place was always clean and the staff was super. Let's see how well this place is managed now. After two weeks of daily visits, to get the $1 diet cokes, the friendly staff working the food window always had on face mask and gloves. Looking through the drive through window I could see that all of the staff inside were following the company's posted guidelines! A good manager is running this store! Keep it up! read more

There's just little to no customer service every single time you go. Don't waste your time saying "thank you" cause employees are too busy grouped up and gossiping. read more

Standard McDonald's - staff keeps it pretty clean. I love the Egg White Delight, the last one had a HUGE egg white so I was a happy camper. This location has all seating options: high tables, lower tables, banquette seating, long booths, community table, and a super short kids height table with stools. Staff is nice, and the drive thru is always backed up but once you're in it it's usually fast. I usually only eat breakfast here, and the occasional fish sandwich during Lent, so I can't comment on everything else. read more

I swear the sandwiches get smaller and smaller each time I go to McDonald's. I came here for lunch today and got a Big Mac and fries. Big Mac was fine (besides it being smaller than I remember...), but the fries were surprisingly not hot considering I went at the peak of lunch. Sigh. Just a reminder of why I should not eat at McDonald's. The staff was really nice and fast at getting the food out, though! read more

I ordered one meal and it took nearly ten minutes, even though I was the first car in the drive thru. Once I got my meal I looked inside the bag to realize they gave me hashbrowns instead of fries. I told the worker, who ordered I give her back the bag so she could fix it. A couple minutes later she opened the window, and practically threw me the bag without saying one word. read more

Qtr pounder? Most pathetic looking burger I've had in 40 years...upset they charged $7 for a meal that consisted of cold burger and cold, stale fries. Daughter's happy meal...no complaints from her, but then again she's two. They had a long line so some people must be happy with them. I'll have to scratch this one if this is the best they have. read more

McDonald's - Weak quarter pounder - Burgers Near Me - Broken Arrow, Oklahoma

Normally I would give a McDonald's an average 3 star rating, but lately something has happened at this location. The workers were incredibly friendly, quick and happy the last time we visited this location. You know all McDonald's food is the same, so really the location is all about the service. If you're in the neighborhood and looking for a location, this is a good one! read more

Placed a mobile order on the app- sent fiancé to pick up order in the other side of town only to be told the actual phone the order was placed on needed to be there - OK understand it's not the actual stores fault for the VERY INCONVENIENT mobile app that did not mention the ACTUAL PHONE had to be there BUT the man manager of the store was a joke. He's lucky my fiancé went and not me. I called the store to let them know the situation and instead of showing any empathy he tells me he's had to make several complaints on the mobile orders already... OK? Idc about other orders I just care about mine. I asked what he would be able to offer for the inconvenience and he laughed and said nothing bcuz it's not his fault. WILL not being going to this location and that manager is a joke and needs to be fired. WHO IS THE OWNER?????? I'm livid at this guys rude reaction read more

If you want a perfect meal from McDonald's go somewhere else, these workers may look nice but their one of fucking boss or worker was rude as hell.This December, they had something called "Mariah's deals" for Christmas events.We ordered a large sprite and Mc Double.I know this not my business their was a employee talking with the driver okay whatever Then, when its was our turn they switched with a mid aged nice men.He asked if we ordered a Fliet-O-Fish and large fries (remember we only ordered a Large Sprite and McDouble) We said no, he was trying to put in the stupid code but no cancelled, cancelled,and cancelled.It came to where this boss or worker looked like a hoe ass bitch.he wanted us to pay the real price like motherfucker we is broke as hell.(my sister was fighting this hoe but we failed)My sister's conclusion was that the driver in front got the deal instead of us I guess this FUCKING WORKER TOOK OUR CODE FOR A FRIEND LIKE BITCH GO GET YOUR PHONE FOR THE CODE. read more

Awful. Every time I come I specifically ask for salted and fresh fries. EVERY time I get hard awful tasting fries with little to no salt whatsoever. I'm not saying douse it in salt but a little here and there would be nice. The taste of straight potatoes isn't appealing. read more

Horrible and rude customer service. Employees rude and unfriendly. Ordered our meal and it came out wrong. They were very defensive and unapologetic. Won't be coming back here. read more

This McDonald's is fairly close to my house but I have started driving farther to go to other McDonald's due to the horrible inaccuracy of the orders. In at least 4/5 different orders, my items (more than 1) have been missing and other items have been incorrect. In at least 2/5 different occassions I have had to stand in line with other people getting their orders corrected before I could get mine corrected. I watched one lady go to the counter two times to get the same order corrected. The food taste is consistent and typically fresh. read more

Went through the drive thru and they got my order all wrong , talked with manger and he literally said "that's it " . Didn't even offer to fix the issue . read more

This McDonalds is one of the most consistent in quick, efficient service. Food is always fresh and hot. The employees are friendly and gracious. My top McDonald's choice in the Tulsa metro area!! read more

I went through the drive thru and it was very fast! Chicken nuggets tasted gr8 would come again!!! I mean it's not like I come here everyday tho lol read more

I stop at this location early every morning for a quick cup of coffee and breakfast before work, and up until recently I never had anything but good things to say. However the over the past month or so the wait time in the drive through had gotten ridiculous. 2-5 minutes before anyone even takes my order. Fourteen, yes FOURTEEN minutes at the window waiting for a cup of coffee a breakfast sandwich. I don't know what's going on in there but manager needs to evaluate the early morning crew. On the other hand the coffee isn't half bad. read more

I have visited this location hundreds of times over the past 4 years. Their service, food and friendliness rate consistently 5 stars. This is by far the best McDonald's I have experienced. read more

This location is very close to my home, but I will drive farther away, as the accuracy of my orders are pretty much hit-or-miss, both inside or drive-thru. There have been times that the person taking my order speaks "broken English" at best, and perhaps this can account for the errors in my orders. Generally, 8 out of my 10 drive-thru experiences here have resulted in incomplete orders, cold food, or completely incorrect orders...honestly, how hard is it to make a cheeseburger only ketchup?!? It was so bad that it became a game for my family to guess how many items in our bag would be wrong. With all the extra time wasted at this location spent trying to get my orders corrected, it is anything but FAST FOOD! However, if you decide to patronized this establishment, be sure to check your order before you drive away, and plan an extra 15 minutes in your commute...it's going to take that amount of time for them to fix their screw up. read more

Go here ONLY if you habla espanol. Otherwise be prepared to wait and wait ant most likely wait until you actually get what you ordered versus what you received. It will NOT be the same, presuming you ever get either one. This morning at 10:17 after placing our order just three times we were finally told that we could NOT have what we ordered }Luncheon sandwiches} , because they were only serving breakfast items. Five minutes later when placing the identical order on the phone, we were told that it was available at the window any time they were open. when I explained what had happened I was told that never happened happened and was hung up on. Fast forward 6 hours. Guess what my wife decided to TRY? YES! She actually returned to the very same place, ordered the identical order and surprise! It was wrong! In only 21 minutes her order was replaced and in a huff, she sped away. WRONG MOVE! Upon getting home and actually checking her order, It became obvious that she does NOT HABLA !The "select sandwich" which was twice ordered with grilled chicken had ONLY fried chicken in a plain hamburger bun. At least mine had what it should have had, kinda.. Three phone calls later , we finally spoke with a "manager" who felt that an arguement was in order untill she outshouted him and he called down and informed her that just to "tell any cashier" on her next visit{as IF!} that he{the "manager" } would make it good. Having just "returned" to Mickly D's after a 25 years hiatus due to the new Signature Crafted Pico/Guacamole GRILLED chicken on Artisan bun, but obviously you should appreciate it only at first attempt as you will NEVER get that joy again Especially on East Albany in Broken Arrow unless you HABLA! read more