I go to this location in the morning sometimes after dropping kids off at school. The same staff have worked there for 5 plus years. The food is hot and fresh for breakfast. Never been inside this location for 30 years due to how oily the floors always were. But I love the morning crew. They know what they are doing. Only slow down is cooking and computers which is a given in both of life. I'd wait for hot hash browns to be crispy just like French fries. Pick your times people. Know when to go and days to go read more

mcdouble came with one patty no cheese tell me how the hell that happens this mcdonald's disappoints every time read more

McDonald's - receipt - Fast Food Near Me - Brigham City, Utah

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Probably the worst McDonald's in the United States. Poor service, poor quality, and poor cleanliness. I don't know if it's an infestation of flies or they're part of the workforce but there are sooooo many of them and none of the employees seem to care. Tables and floors look as if they've never been wiped or swept and good luck trying to talk to an employee at the register because they're never there nor do they help when they actually show up. read more

The level of incompetence I witnessed is astounding. I don't know if the lady at the front was new or something but my god was she slow. I waited 15 minutes just to get acknowledged by her, and when I told her what happened she didn't try to help at first, she said she was going to help the person behind me, which only walked in 5 minutes prior. The manager was up front even, and not even he acknowledged me, not a smile, not a wave, not even a look. Terrible customer service. To the guy that actually helped me, thank you, you were great. read more

Slowest service I've ever seen for fast food. employees In the kitchen are loud and unprofessiona. I don't think it should take 30 min to get my food when theres 4 people in the store read more

The only thing that I don't like is that you're not honest about lying found out that when he said broken either cleaning or warming up

Service is not great! We placed our order we received the happy meals correct. We ordered 2 quarter pounder meals. They serviced us in two quarter pounder with cheese and a sausage sticker on box containers. I ask why we received two sausage burgers the server said because it's not a cheese burger we put a sausage sticker on it. It's Spanish for hamburger. OMG I'm Spanish how stupid does she think I am. She could of said sorry we ran out of quarter pound containers and all we have left are these containers. I give this no rating because of that treatment!! Place was clean and comfortable, noisy with kids. We found the ordering tablet very confusing. Please simplify it. Takes to long when placing an order. read more

This McDonald's seems to hire really incompetent people, with an occasional decent employee. Don't expect your food to be correct. Don't expect them to care about your order or the quality of your food. They can be dead and still get it wrong. I actually heard an employee say that she hopes a customer chokes on his food. You'd be better off across the street at KFC and they suck too so that is telling. Also it's always dirty and sticky inside. read more

Good for the most part. It's McDonald's. What can you expect. Ass hats forgot my nuggets tonight. A little pissed. But, check your order before you leave and you won't have this problem. Guess I'll get them next time. In the interim, I ain't gonna go back and complain cause it just ain't worth the fuckin' $1.98 or whatever. But, to them, try to do better y'all. I know it sucks right now and y'all are short handed. But you guys can at least make sure what was ordered is in the bag. M jus sayin' read more

This is the dirtiest McDonalds I have ever seen. Service was friendly, but incredibly slow. The HOT coffee was given to me COLD. The staff was friendly, but cluelessly funny. The floor was so greasy that they shuffled when they walked. It's a good idea as a customer to shuffle as well because the dining room floor is as greasy. Trash was all over the kitchen area. It took 15 minutes to get a large coke, large coffee, cheeseburger and large fries. The fries were not even full. The pile of trash in the picture eventually got caught in the wind and blew about. This . read more

McDonald's - Kitchen area - Fast Food Near Me - Brigham City, Utah

I'd really like to give no stars. Cold food and a burger wrapped in this. Not even remotely justifiable. I'm pregnant too, and this made me so uncomfortable. I didn't even eat any of the food purchased and probably won't be going back any time soon. read more

McDonald's - Burger wrapped in napkins - Fast Food Near Me - Brigham City, Utah

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I bought a Happy Meal for my daughter and dropped the whole thing at the door. The manager was really nice, asked me if I was ok and replaced the food. Thank you! I didn't taste the food since it was my daughter but the service was quick. read more

When ordering at a drive thru, it would seem like a no brainer to provide a couple of napkins with your order. This is a reason to never order drive thru. To get it done right, you need to do it yourself. read more

Nope this is garbage always over salted!!! Like why!?? You aren't chefs just do your job!! All the food I got was over salted like wtf the quarter pounder was my favorite but now all I order is chicken nuggets but tonight I decided to give it a shot! Nope big disappointment over salted again fire everyone and start from scratch!!! read more

This would be acceptable if inside the McDonalds Brigham City was clean. There is a lot of trash and spilled fries on the floor. This location's restaurant crew has not kept up with keeping the establishment clean. read more

I wish zero stars was an option... This is literally the worst McDonalds I have ever been to...Which is saying something because I've eaten at a McDonalds in the Middle East! Why ask me what sauce I want with my nuggets if you're never going to bother putting them in the bag without me asking for them again at the window? Absolutely awful service...always mistakes...and attitude when you want them to fix something. read more

Great place. Love their staff. I love that they employ a lot of special needs kids. They always brighten my day. Very friendly. Good people.

I love McDonald's so it's a bummer when an establishment doesn't prepare the food to its best quality. It's obvious the food is left to sit and given to customers regardless of it being old. Often times the employees don't even say anything to you as they hand you the food. It would be nice if management at this location would hold employees to a higher standard so you get delicious and well prepare food like you'd expect from McDonald's. read more

the service was so slow oh my good lord i've been waiting for more than 20 minutes they were just standing in the back eating

They are always closed. Not sure if it's employee retention or just no employees....but Dan this place is always closed. Big time bummer

Its McDonald's... it looks like McDonald's and taste like McDonalds. They are even consistent in making sure that they're ice cream machine is down a minimum of 40% of the time. read more

While ordering all we could hear was a manager yelling at a girl for checking the time on her phone resulting in the girl crying and the manager continuing the for 5+ minutes and nothing getting done rather than resolving the issue issue quickly and helping customers definitely wouldn't recommend the food Tasted like it was made at least two hours before everything was to hard to even eat exept for the hamburger meat and none of our order was correct read more

i got two caramel frappe's & they had no caramel sauce lol. it literally had a drop of caramel on it.

Don't be an ass holes to kids and make them pay cash instead of letting them use their gift card they got for Christmas and then get their orders wrong read more

Yesterday I lost my wallet in this place and thanks to the workers who saved it I was able to obtain all my documents I am so grateful they have saved my life thank you very much read more

This ice cream cone was the best one I've ever had. It puts the "soft" in soft serve. It was everything you could ever want in an ice cream cone. Flavor was off the charts. Sugar cone was good as always. read more

Ok McDonald's GET YOUR ACT TOGETHER. FIX YOUR CARD MACHINE AND YOUR ICE CREAM MAKER! I appreciate that this location carries some breakfast all day options because hello, who wakes up before 10 AM and wants McDonald's for breakfast? HOWEVER any time of the day after 2 PM in the summer and you can't have ice cream! WTF. I just want a good lactose free Sunday! The staff is friendly and I appreciate the quick service when the card reader is working. read more

Ok, we know not to expect to much from a fast food place. Stopped here traveling back from Thanksgiving with family for a quick bite for the kiddos. I have to say this was the most horrible tasting food and drinks from any place. How do you make a Coke and Dr Pepper taste like lake water and soap? My dogs wouldn't even eat the cheeseburgers that that kids didn't want because of the funny taste. And the fries? How do you mess up fries? The service was borderline hysterical. I was called dude, and it wasn't from kids. All this after it's 3 miles from the freeway. Never again. read more

When my mom was a kid my grandpa would take her to this McDonald's and buy her an ice cream cone, but he would always eat the top half in a single bite before giving it to her. Now my grandpa is buried in the cemetery a mile away and I was driving through town to see my grandparents grave and decided to go get an ice cream cone from this McDonald's because it is a very special memory my mom has of him but when I arrived they told me the ice cream machine is broken. All I wanted was some ice cream as I remember my grandpa. Normally I wouldn't care if I don't get any ice cream as normally I don't even order ice cream when I go out to eat but this was a very special and sacred thing to me and this McDonald's has ruined my whole day I know that nobody will read this review but I wanted to write this anyway. And if a manager from this McDonald's sees this then you should know that your failure to keep your ice cream machine running has a man who just misses his grandfather crying in his car. read more

This is McDonald's, not a 5 star restaurant. I don't ever expect the best food, but I sill love coming here for a quick meal. We had the McNuggets, and some ice cream with my niece. I still think as far as fast food goes, they have some of the better ice cream! The playland in this McD's is a joke. They used to have the jungle gym, or fun items to do. Now they have a "toddler" area, which is one little measly 2 foot high slide. They also have a Piano that the kids walk on. They also have 3 computers for the kids to play games on...really....computers! That is all they need! They also have 1 basketball hoop inside a cage, maybe enough room in there for 2 kids. Wish they would get better items for the kids, so they can play and run and jump...not stare at a computer! read more

We went through the drive through on the morning of 7/8/20 and it was the worst experience due to how RUDE the lady on the other end of the speaker was. My daughter loves yogurt so I made the mistake of asking if they happen to have any parfaits the lady says "The Menu is there for what we do have not for what we don't have"! Well excuse me sass pants, I just ignored it and continued to order. I asked for the three cake meal with sausage the response I got back "it's called a hot cake meal with sausage unless you want three". I was still polite and said "Just one Hot cakes meal Ma'am". And she cut me off and asked if I was done, I continued my short order and drove up to her second window. I know it was the lady on the speaker because when I was handed my "iced coffee's" that lacked any ice I asked if I may please get a cup of ice... she slammed the cup down filled the ice, shoved it out the window and said "next time ask when you order". I didn't catch her name but she really needs some training on customer service or just a talk about being a decent human being, I work with the public in healthcare and if I took that time I'd expect to be fired. Ps. They forgot to add my syrup but we decided to go without we didn't want to deal with satins spawn again. read more

If you want ice cream don't come here. They always say the machine is broken!! also if you want fresh fries or nuggets, you have to ask for them to be cooked fresh and then wait. If you order without asking they will be old and nasty. read more

Ordered the Mozzarella Canadian Chicken... No Mozzarella! I got a plain a** chicken sandwich. Nice work!

Only McDonald's that will literally pull 5 cars forward into stalls and make you wait for just one Big Mac oh and drinks are never full ever

So this has finally bugged me enough to write a review on it. This is the only location that does this. Whenever I order through the drive through and I ask for no ice, I get about an inch worth of empty space in each cup. This is rather disappointing when any size drink is the same cost. read more

McDonald's - two cups of blue liquid - Fast Food Near Me - Brigham City, Utah

Honestly, I've had issues in the past with McDonalds but they have handled it well. As of today I'm super happy with them. Love their food. I am also impressed with how they are taking precautions during Covid to keep customers safe including all employees wearing masks, wearing them properly, and how they are handling the food. You are on our list for take out during Covid. Thank you. read more

The staff can't get the orders correct. I ordered was asked to pull forward to waiting area where I sat for 10 minutes only to have my order half wrong. I had to leave my car go inside wait another 10 minutes and received no apology when my order was handed to me. I plan on visiting other fast food establishments from now on. This one is poorly operated. read more

Took them 20 min with only 3 cars in front of us. Food was obviously cooked hours prior and was dried out.

I live for this McDonald's. I always get their cookies because I'm a fatty but you know. Also their WiFi works great for vines so you see some weird person laughing at their phone that's me. I just really appreciate vine read more

I went and got a triple cheesburger got half way through the burger and found a long piece of hair on it i was a little disgusted. I feel if an employee is cooking and has long hair they should be wearing a hair net. Please talk to your employees about this it is a health concern. read more