pitiful excuse for service and quality, the manager should be fired immediately for her crappy attitude and her workers are clearly not understanding enough to FAST food not when you feel like it food. Pathetic and disgraceful, I've never physically been disgus by this place until today. Fxxk this location read more

I love McDonald's but honestly the is one... i was extremely unsatisfied with my service. We were sitting there for an hour waiting for our pick up order and when we went up to the counter to make sure everything was ok the manager was EXTREMELY RUDE saying we were throwing "a hissing fit" and we were sitting there waiting at the front we overheard her talk to the other employees. With comments like " are you stupid do you know how to make fries?" And "oh my god let me do it" and took the HOT batch of fries from this poor guys hands. When we finally got our food back our fries were cold and a hair in my burger! Not only was our service horrible that restaurant was disgusting. There was fries thrown everywhere, ketchup on the floor, trash scattered on the tables. I hope that manager gets fired for her unwillingness to help us and the way she treats her customers and staff is unacceptable. read more

Genuinely the worst customer service I have ever seen in my entire life. I get there to the window and the worker doesnt say a single word to me the whole time. I repeatrely say thank you and try to act nice and bro just kept closing the window on me. Horrible look and will not be coming back soon. read more

Went through the drive thru and ordered a meal with a large Diet Coke and when they went to hand the drink out the window it was not at all full I asked for it to be topped they said could add ice not Coke. They said it is all automated and I told them they need to have the drink system recalibrated as a customer when they ordered a large Coke they expect it to be full and the person agreed. Then when we got home the soda was wrong it was a regular Coke, and was not able to drink it as many people cannot have a sugar soda due to medical reasons. Before we tried a drink of the soda we drew. Line on the cup to see how many ounces it would take to fill the cup and it took 5 more ounces to fill the cup. When soda has the biggest profit margin there should not be a reason to short the sodas in this world if outrageous cost for a fast food mean when I can go to chili's for a better burger fries and bottomless Coke for less money. This is disappointing when I used to be very faithful to the McDonald's brand. read more

Unclean lobby, and employees weren't following uniform while working in the kitchen. One employee took several minutes to help me at the front counter. They don't have a lobby drink machine (don't know why, this is the only store I've been to like this.) food was cold when received. Stores in a okay location. I feel like when you go to a store at 4pm while it's slow it should be clean but when 75% of tables are dirty it's just disappointing. 1/5 read more

Terrible customer service!! My boyfriend and I drove up to the drive through and gave my drive through code. My boyfriend asked a question about combos on the menu and the lady responded with "can you not see it on the menu?" In a super snarky way. My boyfriend and I stopped and looked each other because we were so shocked at this lady's response. We proceeded to order a small order and pulled forward to her window to pay. She said the total and took his card to pay. You could tell she was super short tempered. We said have a good day and pulled forward to get our order. We received our food and then I mentioned to the worker that the girl at drive through was extremely rude and that they should check on her. this lady also seemed annoyed at our request to check on that. We then told her to have a great rest of her day. Food was normal besides the chicken nuggets that you can tell tastes old. (That's pretty normal though) we will not be coming back to that location. read more

The worst inconsiderate service ever! If you hate your jobs that much do yourself a favor and go get a new one! For hell sake you don't even have to take orders anymore the kiosk does it for you! read more

By far one of the worst McDonalds in Boise. Every time we go here the fries are cold and stale. The cashiers are very friendly. I went today and got a cheeseburger and I asked for extra pickles normally you only get one extra pickle. So I asked for more than one, four would be great. I opened the burger and there had to be 20 pickles in there. That just looks like spite. Come on now. All I asked for was four pickles, I was polite and courteous. This didn't need to happen. Just avoid this McDonald's at all costs. read more

McDonald's - Asked for extra pickles, at least four, and this is what I got. - Burgers Near Me - Boise, Idaho

I ordered a medium iced coffee and was given a small. I can see why now! This is so confusing! What are they thinking? read more

McDonald's - What is this? Is it a small or a medium? No wonder your employees are confused and gave me the wrong size! - Burgers Near Me - Boise, Idaho

We have ordered several times via Uber eats or DoorDash and every time something is not correct. This last time a single large meal with a large sprite, not a hard order at all, got delivered a large cup of water. I feel this is happening more frequently via delivery services, so they aren't accountable at the moment. I would not order from this location again. Ha da down the worst McDonald's in Boise. read more

if I could rate it a negative number I absolutely would we ordered food before our vacation and we were missing an item which is fine. I get it stuff happens but when I called to tell them, hey you should probably not put as much sauce on your sandwiches because I had an overflowing amount of sauce on both sandwiches, I called and the manager on duty for today today's date, Friday, October 18 at 10:45 AM so whoever the manager was on shift if there was a manager on shift told me that I should order less sauce next time and take it up with DoorDash completely dismissing it and was extremely rude. Had the worst attitude I've ever dealt with this isn't the first time I've had issues with this McDonald's either I try to avoid getting McDonald's but the few times I've gotten it because it was convenient because I didn't want to cook this particular one off of federal way in Columbia Village is the worst one I have ever gone to after this, I will not be going back to this location zero out of 10 worst staff I've ever dealt with. read more

13 employees behind the counter and it still took over 10min to get our food. Very poor management Update: STILL horrible service! Been sitting here for 15mi. and we still don't har our food. This is the last time I ever come here read more

FLY LEG IN COFFEE and EGG SHELLS IN FOOD! I went here for breakfast a few weeks ago, went home and as I was eating a McMuffin I got sharp, crunchy object in my mouth which is NOT expected eating that... I spit it out to find egg shells, I open the rest of the sandwich and no lie half of a full eggs shell just laying in the sandwich. I then go to add milk to my coffee and when I open the lid I see something on the side of the cup that's not a coffee ground, I look closer and it's a FLY LEG!! Talk about disgusting. Best part- the GM of this location will not refund me despite 5 emails. He claims a coupon was sent but never was. When I said I do not want a coupon cause I don't know what tf else is in the rest of his food he's gone silent... if anyone would like to contact him here's his email gm23746@darmody.com read more

McDonald's - Flys leg just hanging out in the coffee REPLUSIVE - Burgers Near Me - Boise, Idaho

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Whoever the stupid ass who was literally asking me if I wanted anything else at the speed of light and after EVERY sentence I said, please fire him. He was giving me anxiety and I couldn't even think or breathe lol. Not like super serious anxiety but its like stfu up dude let me breathe who talks like that read more

The staff I encounter are always pleasant and polite. I stop here once a week and have never had a problem with my order.

Wish I could give no stars for the rudeness of the folks that work there. From the guy who took out order to the manager we complained to there was nothing but rudeness. We ordered breakfast. The guy at the window said they were not serving breakfast. We drove off but then remembered that we could get coffee so we got back in line. Guess what!? The car in front of us was ordering breakfast and they got it! When we picked up coffee at window we asked the girl for the address so we could file a complaint she says d she didnt know. When we asked for manager, she rolled her eyes! When the manager got there she also refused to tell us the address. We drove off to Jack in the Box who serves a good breakfast anytime. Much better food and service there. I guess jack in the box appreciates their customers no matter what their ethnicity. read more

Not a clean drive through window view into the kitchen. Yukk! Worst service possible on 6/29/20 in AM by every employee, starting with the very rude male drive through representative, who was sarcastic and condescending. We had such a poor experience at the drive through, we wondered if it was personal due to our language barrier, and asked the representative at the pick up window what the location of this store was because the receipt was not legible. The woman rolled her eyes and said "I dunno." So, we asked to speak to someone who knows where they are. We received more eye rolls. Due to the rude and lax service and unclean restaurant at this location, we chose to buy food at another nearby restaurant where the service was in line with a clean restaurant and appreciative service. This Mc Donalds needs to clean house in every way.. All of those employees who do not appreciate all the customers who make their jobs possible or respect their jobs at all, should be replaced with people who have some decency and respect for the McDonalds brand. Terrible experience and the coffee wasn't hot or fresh. read more

I got a double quarter pounder with cheese and no salt on fries. I ended up with a burger full of oil and salt on my fries even though it was plain and clear no salt. Not coming back or at least don't get a double quarter pounder with cheese! read more

McDonald's - a half eaten pizza in a box - Burgers Near Me - Boise, Idaho

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Gods do not wait in line. Disappointing, pathetic and over all a waste of time. I should be out with my boi instead I'm waiting in a line for half an hour. read more

McDonald's - a black car parked in a parking lot - Burgers Near Me - Boise, Idaho

We have been here quite a few times. Both dine in and drive-thru. Service is fairly quick and the staff is always friendly. There is an indoor playground. No fancy tablets for games but it is fine for us. One star off for the place was a bit dirty this time we visited. There were food on the floor, a cleaning towel left on one of the tables. They are over all very good most of the time when we visit. read more

Ordered the #4 and had the most disgusting dried hard breaded chicken, soggy tomato and my tea looks like it has oil floating on top, It was a long trip for our family and I am so disappointed to come to our hotel and see this-I am calling the manager! Awful read more

McDonald's - a box of fried food - Burgers Near Me - Boise, Idaho

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Wish i could give a zero. My kids were playing in play place and some girl came and yelled at them even though ones 11 and ones 12. It was open nothing said they couldn't. And the girl said "Good bye don't come back" how disrespectful! read more

Just your average McDonald's, I ordered my food and it came in like 5 minutes, the girl handing the food offered a pie for my "long wait". I declined cause I didn't really want pie and it was just like 5 minutes, perfectly reasonable amount of time. Good customer service though, how thoughtful read more

My wife and I are from out of State visiting relatives for Thanksgiving for a week as we have done for several years. We frequent this location often during our visit. Keep in mind this is McDonald's and compared to many that we have seen in various states, I feel this one is exceptional. It is very clean with quick service and the staff was very friendly and courteous. read more

Nice clean McD - same as everywhere - they have a playland. Everything is clean... the service is a bit slower than average

This McDonald's is a great place to go. They were very fast and the food tasted great. The service was awesome and the people were very friendly. The girl who helped us was cute and outgoing. she was pleasant to talk to and had a very very Nice A$$! Will definitely be back soon. read more

This is the slowest McDonalds EVER. A good 50 percent of the time my order is wrong or missing something. Unfortunately, the fries are always cold and stale. I question the competency of the staff. The only reason I go to this location is for sheer convenience. On a positive note, it is newly renovated and they have Hawaiian Punch! read more

I have been going to this McDonald's for years due to proximity to my kids soccer field. It is by far the most understaffed slow service restaurant I have ever been to. Ordered two big Macs and fries that took 12 1/2 minutes before we were served. I try to avoid this McDonald's as much as I can but my kids were starving after a game and gave it another shot. Won't be making that mistake again. read more

!!!!!do not eat!!!!! i went here one night to the drive through got chicken nuggets meal half way through eating i bite into what actually looks like a worm it was clear and the ends was dark i was so sick i puked and will not ever eat here again gross gross gross alls i have to say!!!!!!! read more

I came in here and I ordered and their service was really bad :(. I hade to get up multiple of time. I ordered a hot chocolate and they returned my money back because they "did not" have any really? Their coffee smelled like it was burnt and did not drink it read more

First of all it is mc Donald's that's why it dosent have all it's stars but they have great costumer service

Great customer service. They accidentally charged me for an extra coke but they have me my money back and let me keep the coke. The staff has been very pleasant every time I've been here. read more