The food usually tastes fine, but the customer service leaves a lot to be desired. For whatever…read morestupid reason, these people will tell you to order when you're ready, so you start ordering, and then they don't get any or all of your order and make you repeat it! So infuriating!!!! Then there's about a 1 in 4 chance your bag will be missing something or an item not made as requested so you have to go in the store anyway. So what, then, is the point of drive through?!? Not sure if it's the meth or heroin screwing with these geniuses but good grief something needs to change! Two stars because once I DO get ALL of what I ordered, the food is usually fresh and assembled well.

If you ever order food here, check the bag before you go. More often than not, they charge you for…read morewhat you order, then only give you part of it. This is the last time I let them ruin my French Dip sandwich. They have you pay extra for extra au juis, then half the time they don't give it to you. They did that tonight, along with putting hardly any meat in the sandwich. Then, when I call back to talk to the manager on duty, they either hang the phone up when I call, or let it ring until it goes to Fax. Done now - not coming back. I called the location on Elida Road and at least they answered the phone. Maybe we'll check them out next time...

7/12 9:06pm…read more Dude on shift needs to lay off the pipe. Also someone teach dude how to wrap a burrito.

I like burritos so I thought I would give this place a try. Ordered online so it would be ready…read morewhen I arrived. It gave me a ready time and I arrive 1 minute prior. I go in, the floor is sticky and tables are a mess. At the counter there are two Dashers waiting. Apparently for awhile at this point. No on is behind the counter. I call back but no one comes. Dashers say they are about to give up. After about 10 min I give up. I ended up at TACO VILLA. They are awsome! GO THERE INSTEAD. I can't cancel my order on the app so I let my bank know via their app (no service rendered claim.) This was a couple days ago. I figured I would let my annoyance subside. This place needs to shutdown so an actual business can use this prime location.

Two wrongs do make a right..We came through the drive-thru oct.28,2017 at 6:45 pm..We got a salad…read moreand 2 whoppers..One was to be with no cheese ketchup or pickles..Because of sodium restricted diet..Before leaving I noticed there was no dressing...I went in and told whom I assume was a manager and he cheerfully apologized and gave me a few dressings and I left..We decided to eat in the parking lot..I removed the bottom bun of my burger to put some mustard dressing to it and noticed it had cheese...Oh no,gotta go back in..When I told him they were right on it and made me a new one and gave us some extras for all the trouble..All was good..I gave them 5 stars because they made me feel at ease through the whole short ordeal..Other fast foods could learn alot from them..I do alot of restuarant surveys and we dine our fair share of them and when one is exceptional I have no problem with posting it online for all to see.A few months ago we had a bad experience with another burger place..This other places head manager tried to make things right but that wasnt the problem..It was with an assistant manager that obviously hated her job..We could tell by her negative attitude and the uneasiness of the employees..Heres what we have learned..If you see a place thats constantly hiring its a sure bet they have someone angry and negative running the show..Thus,nobody stays...This includes the customers as well..Its good to know that Burger King is positive with its customers and makes it right when that occassional mistake occurs..We gp there because they are quicker in service,,better in taste but most of all...they care about their customers.Thanks.

watch the help a little, one person with a beard was always messing with his beard, had his…read morehands in his mounth and on top of it whiped his nose with his hands and than picked the food up without washing and handed to the drive through: told the manager about it and he is still working there. He should have been fired.

It's was very flavorful. The burrito was delicious. I also had tacos as well and they were great. I…read morewasn't sure what to expect from them but was delighted with what I got. If I'm ever in the area again, I'll def stop by again.

We shared the two carne asada taco plate with beans and rice. It was delicious. What a great find…read moreon a Sunday evening!

We ordered 1 burrito/soft taco box and was charged and received 3. We are a family of 4. I asked…read morefor 10 fire and 5 Diablo packets and received mild and hot instead. Ordered online. Hubby calked me upon arrival because they couldn't find the order info. A pickup name as well as my credit card name were all provided. One nacho was ordered lite bean, extra meat and cheese. The toppings were all dumped thick in one spot making these nachos absolutely inedible. One bite was attempted and spit right out. I work in a professional kitchen. I understand mistakes can happen. However, a pos system should make things crystal clear. And, placing an order on line should be a double check that what you ordered would be correct. Folks always seem surprised we rarely eat out. This is why. After working my shift, holiday shifts and covering maternity leaves I am exhausted and just wanted a day off to rest and relax before going back at it again tomorrow. The kids wanted Taco Bell. I'm exhausted so that was fine with me. And.....this was my reward for days and days and days of work with no break. Overcharged, mixed up, partial inedible food. I contacted corporate. I'm sure I'll hear from them in a week or so and be offered credit even though I was charged for food we did not order or want. They'll keep the overcharged fee and force us to go thru this madness again. I knew better. This isn't healthy food my family deserves anyway. A day of rest sounded better then using common sense. And here we are....with enough soft burritos and tacos to feed our village, inedible food thrown away, a bag of sauces no one wanted and $40 too much taken from my bank account. Lesson learned: eat healthy and eat local. Mom and pop care. Corporate never will. Kids want this crap again they are on their own. Too much aggravation to spend my money here ever again.

some rude lady answered the phone for the late shift. had an attifude all night. personally think…read morethe woman using the Walmart bleach shouldn't be running the counter considering it reached her brain and is affecting her thought process. she either needs demoted, fired, or sent to some serious class learning how to work with client. and my double beef burrito was not beefy enough. she is unaware of how to listen to direct instructions. someone please inform corporate. would add negative stars to my review because of the rude lady if I could.

Literally NO ONE was at the drive through so we should be served quickly right? Nope. Took about…read more5-10 minutes for them to talk to us on the intercom thingy and then preceded to get ALL of our drinks wrong and we had to repeat it... idk... maybe 8 times? Keep in mind we only ordered 1 meal, 5 drinks. Somehow there was a peace tea added on to it even though that tea was never mentioned? As we pulled up to the window, again took forever for them to reach us. Then preceded to hand us all the wrong drinks that were half empty no joke. At least we got to keep the wrong drinks I guess but...we were just thirsty after graduation.

I have never in almost 40 years have had a bad Wendy's experience lol it's my favorite... until…read morethis bellefontaine Wendy's on main! not busy.. took forever.. rude.. I firstly noticed no hair nets greasy hair and the girl in kitchen standing in sight was touching peoples orders NO gloves.. I waited at the window forever before I was moved to mobile order to wait.. where I waited another 15 mins!! For cold food and order was absolutely wrong.. even bun was stale. No napkins and missing items.. Same girl touching food no gloves brought it out while vaping.. just nasty and dirty. Blonde Girl heads up. also, this was evening shift employees. Too worried about friends in the inside.. window guy was stressed and rolling his eyes. Couldn't blame him. So, don't go to this Wendy's sadly!! didn't even bother to go back to correct order!! 5/30/25

I really liked it all, but my wife is prettyyyyyyyy upset you guys changed the fajita pepper mix? I…read moredon't know but I think it was all pretty good.

Like most Chipotle's, this was fast, delicious and a fair price. We stopped for lunch and each of…read moreus had the make your own bowls. I had softias,, brown rice, black beans, sautéed veggies, green salsa, corn and lettuce. Yum!

Who would have thought? I understood when I went that I was going to try their famous BBQ Bacon…read morecheeseburger. The standard is a 1/2 # patty, but there was no way. We got the 1/4 # burger and their big accompaniment of fries. Good fries! Perfect fries! Back to the burger - fully dressed. You could tell that even the pickle is specific to that burger. I want to locate their bacon - really great, real-deal hickory smoked and crisp. And Don's own BBQ sauce is great. The burger is smashed and perfectly griddled. Bellefountaine - location of a great burger!

Everything is so good here! Got the bacon blue burger and it tastes amazing just the right amount…read moreof bacon and blue cheese. Also got a chocolate malt milk shake and it was the best I've had in a very long time! Service was super quick and super friendly! Definitely the place to go if you're craving a juciey burger

Great friendly service. Quit hot delicious good. Warm inviting dining room. Our server Macie was…read moreperfect.

Drive-through window area is filthy disgusting. So does taste like the machine hasn't been cleaned…read morein ages Gross. And customer service leaves a lot to be desired mediocre at best. Not sure how my lunch will turn out I won't visit here again anytime soon.