This is by far the worst Wendy's I have ever visited. My husband and I ordered two combo meals, one Son of Baconator, no ketchup and one Asiago Chicken Club, no tomato, both with the Baconator Fries upcharge (An extra $.75, which is fine if made correctly). Nothing we received was made correctly. The fries each had less than one piece of bacon shredded on them and a pinch of shredded cheese (not the melted, nacho style cheese). The burger had 2 patties barely bigger than half dollars and only one piece of bacon torn in half on it. The chicken sandwich was the kicker, not only was there no tomato, there was also no cheese, no bacon, no ranch sauce, and only a half dollar size piece of lettuce! They were busy, so I chalked it up to them working too quickly, but when I went inside to get my order corrected the "manager" on duty (I use that term loosely), argued that the baconator was made correctly, and that they put shredded cheese on our fries because they were out of "Squirty Cheese" (his words, not mine), yet we were not informed of this at the time we ordered. He had no explaination for the chicken sandwich, and just stared at it wide eyed as though he was thinking of a way to defend it. He only remade the chicken sandwich and I asked for plain fries and a refund of our fry upcharge, which he did give back. Now this is where the story gets interesting, my husband was thoroughly upset about his pathetic Son of Baconator and knowing we would get no resolution at the store level, he chose to call Wendy's Corporate. They were very nice and referred our concerns to the store upper management. The next day my husband got a call from Michelle, apologizing for our experience and inviting us back so that she could personally prepare our meal over again. We live 45 minutes from this location and only went there orginally because we were passing through, but we decided to give them the chance to redeem themselves, so we accepted her offer. She told us she would be working Saturday 5p-close, and to ask for her when we came in. My husband called the location at approx 6pm Saturday to confirm she was there before we drove all the way there. We were told she was there, but unavailable (specifically told she was in the bathroom). We decided to chance it, and drive all the way there. We arrived close to 7pm, and when we went in we were told she wasn't there (that's right, no Michelle) but that she would be in a little after 7pm. I noticed the same "manager" from last time was there, and I was not going to have him remake the food for us, so we decided to wait in our car for Michelle to arrive. Which never happened. We gave up after about 20- 30 minutes and left to eat dinner elsewhere. Once we got back home, I called the location again, just to see what they would say if I asked for Michelle, guess what?! She was "In the bathroom"... this place is a joke, don't go there if you value your time and money. Bellefontaine has many other places to grab a quick bite that are much, much better. read more