No complaints really about this location. It's usually a busy one but they're usually pretty well staffed. I've had a bit of a wait a couple times when going by at night near closing (fries late at night seems to mean "pull forward" and wait). Food itself is usually good. My McChicken was piping hot today and satisfied my tastebuds when in a rush for a cheap bite to eat on the road. Restaurant itself is your typical McDonalds. Nothing too special but it is updated and clean inside. As far as fast food restaurants go, this McDonalds location is better than others in the area. As far as Mickey D's, it's not my very favorite but definitely suitable and one I frequent when going down 460. read more

Just a$$ $hit is so expensive now the sweet tea is over $2 just drive or walk to Walmart spend an extra dollar get a whole gallon (mediocre food slow service with a fine dine pricetag) read more

Two Roma tomato slices for 56 cents... or 28 cents per slice. What a RIP OFF. It's not my first time having issues with orders here, but I thought I would post about this one. - read more

McDonald's - Fast Food Near Me - Bedford, Virginia

I asked for the manager one morning to see if I could get a refund because I never got my food, it was like they forgot, she was very rude to me and said she couldn't give me a refund and her voice was very annoying all I wanted was a quick refund she didn't have to be so rude read more

Good, efficient. For a road side, attraction-like, quick burger joint this place is pretty good. Lines were a bit long (after 7pm only one drive thru) + the cashier had no mask.. The McD's joint itself was clean. New drive thru. 4 read more

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So, I've been going to this McDonald's almost everyday because I like the sugar free French vanilla iced coffee. I use the mobile app which I like and have no issues ordering that way UNTIL the past week. I see several new faces, that's great, but now they aren't reading the tickets correctly. I always get extra ice and extra cream. Today I asked the girl at the first window to please make sure they put the extras in because they haven't been. When I get to the pick up and the girl hands me the coffee, it's very noticeable they did not put extra ice, so I handed it back and said not enough ice. The girl angrily took it and dumped more ice in..thank you ! What rubbed me wrong is that whomever was helping made the comment of "is she complaining about the coffee"? One thing you never do when dealing with the public, is make a comment about a customer. I guess I'll go back to making mine at home read more

Accidentally helping me eat better by not ever getting my food. Absolutely worst drive thru ever. I stupidly give this place a chance every once and awhile but I'm seriously done trying. It wasn't even that busy! read more

Very clean location! Wish it hadn't gotten redesigned though. But it is the cleanest location in the Virginia Seminole District.

terrible service took me over 15 min to get my order taken while I was sitting at the ordering menu and then made me wait and extra 15 min to wait for one burger and fries this place sucks in service and whoever is running it needs to be fired read more

I never write reviews, even complaints. However, this McDonalds is going down hill very quickly. Service is slow. I visited twice recently and they "forgot" to bring my food out when they told me to wait in Spot 1. I had to go in, wait for someone to notice me, and ask if food was ready. Three days ago I waited at speaker for 5 minutes and no one ever acknowledged me. When I gave up and drove off, worker at first window was hanging out the window talking and laughing with someone in a vehicle at the window. Other than the car at the first window, no other cars in line except me. I can see why they're not busy! I give up on this McDonalds! They either need new management or management that knows what Customer Service is!! read more

I've stopped by here a number of times when I take trips down 460. Bathrooms are fine, service is decent. It's pretty much what I'd expect from a McDonald's. read more

McDonald's - Women's bathroom is clean. Only one sink though. - Fast Food Near Me - Bedford, Virginia

Absolutely the WORST service you could imagine! They cannot even keep up with one lane of customers much less the two they put in. Orders are always messed up and staff is so unprofessional. read more

Very slow took close to 30 minutes for my food to be brought out. When I told the server they forgot our cups for drinks she was very rude and told us we can come them ourselves. I knew we had to get them but she could have been way nicer about it. I did not forget the cups they did, so why get mad at a customer who simply is reminding you of something you forgot? If you are in a rush do NOT eat here. read more

This is the slowest McDonald's in America. 15 minuets for five vehicles on a Sunday morning! They have two lanes but only one is ever open. Lunch is even worse most days. read more

Quick, accurate, and normally friendly. Food is usually fresh too. But do wish they'd bring back 24 hr service.

Drive thru is incredibly slow, even at off-times. They need to permanently close second line.

Really like this McDonald's. Fast friendly service. Food is always prepared well, tastes good. Employees make us feel very welcomed. I notice that the more negative reviews are from some time ago. I remember it being "not so good." But changes have apparently been made, and we have nothing but good things to say about how it operates now. read more

It mc Donald's what do I expect.. still it's considered fast food why I am I always waiting in line for 20 plus minutes. Nice makeover but was it smart to hire all new people that make the wait time even slower!! Then have enough nerve to ask me to pull to side and wait some more!!! Really?!?! Nothing fast about it... hit up Wendy's they are slow but atleast fresh:) read more

Typically, this McDonald's is very slow, and the quality is bad even for a McDonald's. Also, it really upset me to find out that even though they advertise to be open 24/7 they are not. read more

I was there this morning on the way to work. All I ask for was an Egg McMuffin and half cut ice tea. I got a sweet ice tea and was told to pull aside for the Egg McMuffin. I waited for a few minutes but had to leave because I had to go to work. So neither item did I get. No Egg McMuffinss? Really? I thought they were like a signature item. read more

I live in town and usually have a decent experience with this mcdonalds. However.. Today I received the incorrect change. When I brought it to the attention of the cashier the manager swooped in and took the drawer to count. Okay I get that. 20.Minutes.Later the the came out and said the drawer was only a few cents off... That I would not be receiving my correct change! I protested and she said the only thing left to do was to check the cameras. "Please do!" I replied. 10 more minutes of waiting and she brought me my correct change with the explanation that they followed procedure. Does procedure not include compensation for my time waiting? No coupons. No real apology. Just sad. The good is fine. Customer service is dismal. read more

Overall really good food. They did forget a few of my friends items but there was a school group with a lot of kids. The building is recently renovated and pretty clean overall recommend read more

This place is garbage. 24 minutes from the time I ordered to food brought out. And this was for a happy meal. I watch 10+ people scurrying and accomplishing nothing. McDonald's puts out these self serving kiosks but can't keep up with the orders. read more

I have traveled through Bedford many times on my way to WV from Richmond. This McDonald's is clean fast an efficient. It's a nice place to stop for a clean restroom and a quick bite to eat. read more

Bathrooms were disgusting , confusion behind the counter , the trash cans were overflowing and it wasn't even busy , there was no excuse for the mess. Wish I would've read Yelp before coming . Never again . read more

Frankly, this McDonald's in Bedford is not much different than McDonald's everywhere else these days. Lousy food, too small portions, too much money for what you get. Plastic looking and tasting buns, meat so-so, nearly zero fixings on the sandwich even when you ask for them, a joke of fish sandwich. Better food is served at the local Shell gas station. read more

Wanted a nice salad for lunch, got what appeared to be a small grilled ck salad for.....wait for it $6.50 ????? Got me this time, but no more. It was tasty too, but very skimpy. Another disappointment. read more

This is the WORST McDonald's ever. I have been to many and this one is by far the worst. They are always out of something. They makes tons of mistakes. The ice cream cones are a joke. The management sucks. My step-daughter bit on a screw in her breakfast platter that she was sharing with her 2 year old. When she told the manager he looked at the screw and said "this is a pretty clean screw" WTH! She went to the dentist to get her tooth checked and they refused to pay for it. I will never go there again! read more