We walked in to this McD to grab some lunch. The store seemed to be renovated, was mostly clean. We used the kiosk to put in our order. Took them close to 10 minutes to have the order ready. All our items were served, always a good day when McD gets the order right. The nuggets, fries and Big Mac, all of them had the standard McD taste. But the soda machines were disappointment. They had two machines but none of them had enough gas. Sodas were so watery. read more

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Standard McDonald's. We ordered on kiosk. Took some time for the food to come out. Many seats and tables. It's renovated dining area. Pretty clean. The one thing I really had trouble with was their soda machine. All the soda tasted sooo weird. Got the water instead. read more

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This McDonald's has has been in the crapper for the last 2 years. I won't order online anymore and wait in the mobile spots because the orders never come. I went Christmas Eve. I got off early from work I paid for the order. Went to the mobile and it never showed up. I even went inside. I went home and I wrote McDonald's and the manager wrote me back and said he'd send me a coupon. No coupon, no food so I thought I'd go today. It's 3:00. Maybe they won't be as busy. I waited for 20 minutes in line with two cars ahead of me and my food is cold. I can't give them any more of my money If I go up the the road to another town. I got my food in a few minutes. Come on Atchison. Get it together! read more

The guy who served me my food threw my card in my face and said "goodbye" very rudely. Will never return.

Got raw food!!! They are slow and hardly ever get an order correct and they even serve food that isn't cooked! read more

McDonald's - Raw food!!!! - Fast Food Near Me - Atchison, Kansas

At the speaker the employee warns you that it will be a 5-10 minute wait to even take the order. I have an app order I just need to give a code and I sit and wait like a hostage. Not busy and when I arrive to the window the employee is arguing with a lady sitting at the window and then the lady speeds off read more

McDonald's - Fast Food Near Me - Atchison, Kansas

Friendly and fast just like mc D's should be! Rolled through for three ice cream cones for my dogs! They love it! read more

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Slow. 15 minutes for fries and a drink. And 95% of the time the fries are cold or they mess the order Up.

Gave me a raw burger that wasn't cooked at all. The manager apologized and refunded my order after I asked her too. I guess this was their birthday gift for me. Not a very nice gift at all if you ask me. read more

McDonald's - Raw burger - Fast Food Near Me - Atchison, Kansas

Do not order here if you value time. I placed a mobile order for two sandwiches. It took over 40 minutes after giving my drive thru code for me to get my order. This was a simple order with no modifications and I was held hostage in the drive thru line waiting for my "fast" food. An employee even came out to ask me what I ordered so they can make sure they didn't give my food to someone inside by accident. I could have had a full sit down meal at any establishment in town in the time it took me to get my food. Terrible service and awful wait time for mediocre food. Do not recommend eating here. read more

I have had enough. This location screws up my order every times. Last time they gave me diet instead of regular pop. This time was the last straw. I order at 1:26 p.m. They took over 10 mins to get my order put to me and they were not very busy (6 cars in drive thru the whole time). I ordered an apple pie. I get a cold cherry pie that expired at 1 p.m. I will NEVER go here again. I would rather drive 30+ mins to the next closest location. I am not going to bother fixing it. I hate even the smell of the cherry ones, makes me want to puke. While most of the staff is nice, I'm tired of the compete incompetence. Like when I asked for only mayo and get mustard. I guess they both start with "M" but really? I ask for BBQ sauce and get honey mustard. Different colored packages. How? I just don't care. I give up. I would rather pay more and go to Sonic or DQ. Screw this place. read more

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Come on McDonald's every time I order a Mc griddle there's always a hair in it I go back and I'll let you guys know but of course you guys don't do nothing about it read more

McDonald's - White hair - Fast Food Near Me - Atchison, Kansas

Crap food it was cold I asked for extra he's an extra Mac sauce they did an opposite and gave me no Mac sauce and one piece of cheese I swear to God these people need to learn harder follow directions the owner needs to retrain these worker refused give me a refund I will be calling corporate tomorrow because they're closed today read more

McDonald's - These workers at McDonald's suck and need to be retrained I asked for extra chesss on top only got one peace and no extra Mac sauce - Fast Food Near Me - Atchison, Kansas

Alrighty, so I went here with a massive group of hungry college students. Like, we pulled up in a gigantic tour bus and probably scared the workers. Plus, it was 11:30 on a Saturday and the drive-thru was FULL. They only had one register open at the front and when I tell you we went through the line FAST, it was insane. I've never gotten food from a McDonalds so fast in my entire life. Plus, the food was nice and hot. They handled everything so gracefully. Every one of the workers were insanely kind, even though they were so busy. Good job, guys :) read more

Saturday manager is "Danielle". The employees don't know her last name. The order taker for the drive-thru changed from female to male part way thru my order. One breakfast sandwich was missing from the order that must have been given during the switch. Then I had to park, go inside to re-order the missing sandwich. I ordered it at the kiosk, being no order taker behind the counter. Kiosk order placed, it took my payment, then just went back to the main screen. No "here's your order number", no printed receipt. I looked at the screen above the counter and guessed which may or may not be my number. Sit and wait for 25 minutes as others (teens) who ordered after me get their orders and leave. During which one employee left the work floor to socialize with the group of teens. I observed other employees just walking back and forth, chatting, wasting time. One customer came in after waiting in the wait area after drive-thru for a half hour. I don't see a star rating LOW enough for today's experience. Upper management: please address this poorly run mess of a fast-food restaurant. Not afraid to put my name to this. Jan Crouch read more

Ok. Two times in a row. Order a double quarterpounder and the box says Doubke Quarter pounder. Get home and it's a frigging single burger. How does that keep happening. read more

My daughter and I went to this McDonalds on 04-27-2023 at 10:59 AM. I ordered the Cheeseburger meal and 2 drinks. After paying I was told to pull forward to wait for the meal. We sat there for 19 minutes along with about 8 other vehicles waiting for our meal. Finally a guy came out to deliver food to about 4 of us, some behind me and some in front of me. I asked what the holdup was. He said they were behind on the french fries. 3 minutes later i finally for my order. The fries were warm not hot and the cheeseburgers were barely warm. This is the first and last time I will go to this Mc Donalds. read more

Customer service is CRAP. Me and my daughter walked in to order since the drive thru was so busy. Apparently drive thru was the only way you can get food there. Nobody knows how to multi task. While they are putting the blame on being short staffed, they need to take responsibility for them not multi tasking. while they had 5-6 people in the back there could have been one upfront taking orders and getting peoples food. The person taking drive thru orders can help with fries, and drinks and taking orders up front. There were 11 people standing up front to get waited on and me and my daughter stood there for like 15 minutes waiting. I finally left. But when the workers were waiting to put the food in bags they could have been up front doing their job. The person who just stood there salting fries, could have been working up front. All of you guys need to come to my job and see how we do it when were short staffed. I could school you. read more

I am not a huge fan of McDonald's and this particular location is one of the reasons why. When I arrived at this location I I ordered two sausage McMuffins and a small caramel frappe with no whip cream and I was abruptly told that they no longer offer the sausage McMuffins on the all-day breakfast menu anymore. How can you remove a breakfast item from the all day breakfast menu? See it's stuff like that, that will make McDonald's eventually be one of the lowest places on the chain. There's only so much people going to take from them when there's so many other options to go eat read more

Your typical McDonald's. Food can be hit or miss but generally good food. Service is hit or miss too. Mobile order pickup has been great

it wouldn't allow no stars. app doesn't work right. no lobby pick up option. food was cold and old. my frappe ended up being iced coffee with expresso dumped in it. completely nasty. staff was rude and no listening at all. I know they can do better but today it was crappy service and nasty food. read more

They are very expensive for a McDonald's and there food is kinda good but I would not recommend paying that much for McDonald's and that much for a decent meal. Nice workers that work there, and they have a lot of room to sit at. read more

I would highly suggest you try the $1 cheeseburger with fries sandwiched in the bottom of the patty. Peace love and blessings -oof ma goof read more

They are slow and do not give you your correct order have gotten the wrong food every time I go through the McDonalds

From the yellow walls of the restrooms to the shiny floors in the lobby, this McDonald's has it all. You ask for ketchup? They give you ranch. They just know you that well. The service? Unparalleled in any universe. They'll even give you extra napkins to mop the grease off your burger. If you ask. Once again. They know YOU. read more

Fast but over-priced when compared to other McDonalds. Too bad there is not more competition to keep them honest.

People like to hate in McDonalds but we all still go here! Their employees are top notch and I always get good service. They need to bring back the strawberry lemonade and add Reese's to the McFlurry but that is a chain thing, not them. I like them! read more

McDonald's in Atchison is the worst waited in line yesterday 15 minutes for iced caramel latte, and then they made me wait additional 5 minutes only to find out it was wrong, had already paid for it so had to go inside the store and tell them how to make it this made me so angry, customer service should be number one but isn't aside from that it is a dirty store. read more

I ordered two things, an ice cream cone and a frozen drink. I waited more than 5 minutes for both of them. They weren't even that busy. If I could give 0 stars, I would.. read more

Atchison isn't much of a hamburger town. So...McDonald's has to satisfy the craving. What can I say? This location is quite good compared to other McDonald's. Fast, accurate, and generally cooked well. For a McDonald's, that's high praise! read more

I am 52 years old. This is the worst McDonald's experience I have ever had. Brought a bus with 6 cheerleaders. We waited 55 min plus for their food. It was shift change so I can see a little delay but this was ridiculous! A couple of the girls never did get theirs as we had to leave. Our school and surrounding schools give this McDonald's a lot of business! They had employees sitting in the booths waiting for their shift when they could plainly see what was going on! The girls are now late to their game. It's going on an hour. One cashier and about 8 employees obviously not doing their job. It is 530. Not middle of aft others learn about great local businesses Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Every time I go to this McDonald's during the day my order is never right or it's half ass done...