Worst experience I have ever had. Dirty. Wrong order. Rude man with the long nails. Missing items in order. cold food.

Gave our order to the person in front of us, then when we got our order which took awhile, they gave us a small frappe instead of a large. Also forgot our side of Mac sauce. Not coming back here again . read more

Another pitiful experience...when ordering cashier was rude and disrespectful. Was told to pull around in front for a normal order of McMuffins while another customer was parked in front of us...I asked politely why the delay. Was scoffed at and and manager wanted to refund order rather than explain why a small order or McMuffins was going to take so long. Worst place in town. Maybe the one by Walmart is better but the one on first street is pitiful. read more

I pull in and order a deluxe quarter w/ cheese and two regular hamburgers. I get home (14 miles out of town) and look in the bag... deluxe quarter and one reg hamburger. You hear all this crap about not being paid enough? I think everyone at McDonald's needs to be fired. How hard is checking a ticket and making sure everything is in the bag? read more

Waited for over 20 minutes for our food. When we finally asked about it, they brought a tray of cold food out. Management is terrible. Keep on driving! read more

I ordered a drink and medium fries. Just a snack. The $3 medium fries were barely warm. They were soggy and the fry container was less than 1/2 full. Do they need training on the use of the fry scoop, or are they intentionally shorting me for cost? My coffee was good, hot, and freshly made. read more

Always check your order. Guaranteed they screw it up. Don't look for a milkshake. They have not had shakes for 3 WEEKS. apparently to cheap to fix the machine or buy a new one. Good luck read more

They are consistently work on your order. Careless in presentation and delivery. Restrooms and tables dirty. When asked to speak with a manager none is ever available. Left reports and wanting to be contacted by owner and headquarters never answered back. read more

Last time i was here I ordered the new chicken tenders, paid at the first window for them, got to the second window and was told that they were out. This time, I show up and order the new chicken tenders. Service was good, receive my food in a timely manner, McDonald employees were courteous. Got my food home, opened up the new chicken tenders, and they seem to be burnt. Definitely will not be ordering these they're at the McDonald's here in Artesia New Mexico anymore!!!! read more

We don't usually eat here, but did you know they have bagged ice! Awesome drive thru service and the price is right! read more

I know better than to leave this drive thru without checking my order. Got home and half of it was missing. Cooking at home is cheaper, cleaner, and you get what you order. You lose again McD's read more

At 0715 on May 30, the men's restroom was filthy, the tables and floors in the dining area were dirty - and I can only imagine what the kitchen must have looked like. What came out of the ketchup dispenser was surely not edible. All of these conditions exist because of one reason, one root cause: bad management. read more

McDonald's - Fast Food Near Me - Artesia, New Mexico

Best experience ever!!! I ordered 20 McDoubles and 10 small fries, the management was super appreciative and the staff was awesome! Great job to all of you! read more

fast take out order, took like 30 seconds to get 3 large McDonald's pancakes and a sprite and chocolate milk. would use this place every time I need a quick breakfast on the go. read more

I went in a week ago and today I got my statement and the store charged the card twice two different amounts. I tried to contact the store and was left on hold. When I tried to call back line was not answered. read more

This McDonalds gives no shits. Ordered a salad. Didn't give me a fork or the salad dressing. The fries were basically potato chips because they were so crunchy. Buns on the burgers were hard as a rock. They forgot the sauce for the nuggets. read more

This review is for the coffee alone. We looked for a cute little coffee shop to grab some joe on our way to Carlsbad Caverns. We were found wanting. Lo and behold, the golden arches called to us. Our light blue 2006 Kia Rio was drawn in as if by some extra-worldly force. We sipped the piping hot brown liquid, and it was the best piping hot brown liquid we had ever sipped. McDonald's coffee for the win. read more

Ordered over 30 dollars of food for 6 people and their grill was not working and their smoothies were down they charged me for 2 burgers anyway and did not switch them for nuggets as they said they would. I tried to get the order fixed in the drive through and they claim they were closed when it was still 10 minutes to closing time. read more

Was out working late an new McDonalds would be open so drove there noticed people inside eating. I wanted to be able to sit an eat a meal. The doors were locked and the sticker said the inside would be open till 11pm an was only 10pm. Disappointed drove to the drive through an waited no answer. Decided to leave an noticed workers inside an a table of customers still inside. read more

My husband ordered lunch right at 11 when they start serving lunch. Food took 15 minutes to come out and it was cold. We ordered burgers and fries and they were ice cold. I had about a pound of mayo on my deluxe quarter pounder. Gross. Won't ever be stopping at this McDonald's again read more

I drive through Artesia several times a month for work and I'm nearly always in a hurry to pass through and get where I'm going or get home. It's often the case that I'm passing through right at dinner time so I just swing through the drive through so I can get on my way as quickly as possible. Lately, it seems I end up having to wait around the corner for my food to come out even though I didn't order anything weird or out of the ordinary (usually a couple of hamburgers and fries). On several occasions I've received the wrong order, or even worse, the right order but something was wrong with it (for example, no burger, just a bun one time, and another time I ordered the chicken breakfast sandwich and got a sausage patty instead, just the patty, nothing else). More often than not I order a milkshake to go with my meal, but (and I mean this literally, I counted) the last five times I've been through there (this is over a month and a half mind you), they keep telling me the machine is broken. Well get if FIXED!! Who ever the manager is needs to be fired. Speaking of managers, the last time I was there, waiting for my food around the corner, I asked for the manager to come out. When he did, he didn't even bother wearing a mask. Makes you wonder what else they're doing in there. I guess I'm going to have to find another place to eat quickly in Artesia, I won't be returning to this McDonald's, it's just not worth the hassle. read more

The Ice cream Machine Never works. And its the only Mcdonalds in Artesia. Right now the Shamrock shake is out its seasonal. And by the time they supposedly fix the ice cream machine they wont have Shamrock shakes no more. read more

Shout out to the manager Jorge Delmuro who takes pride on his job to make sure the customer leaves satisfied and happy. Great customer service, we're visiting from San Diego, CA and we are very happy with the customer service he provided he definitely made our visit extra special and we leave knowing Artesia has good people and great customer service!! Thank you again Mr Delmuro!! read more

Usually gets the order right, not the friendliest of them all, far out of the loop to McDonald's corporate up to date items, nor are they the fastest. Pros: No bugs or spit yet found Cons: This location is behind in the 21st century.. every other mcdonalds has bagels .. they only have soggy biscuits read more

Orders are always wrong. Many times that I go and get everything mixed up. They want 15 an hour but can't get anything right.

Typical MCD's. They have the new way to order, machines. Seems remodeled. Employees were annoyed, but ok. othing special about this place.

This McDonalds never opens on time. They post open at 5 am on door, but don't unlock doors and start taking orders at the drive thru at 0530. As a result people either miss breakfast before they go to work or show up late. read more

Drove in the entrance and saw the "Hiring - Interviews immediately on site." I chuckled and made a comment that it must be a bad sign if they are hiring directly on site. Drove to the first drive through menu and was impressed by their digital menu for a small town. Very clearly stated : A number one with a coke, 6 sausage egg burritos and a number 7 with an Iced Tea." The person on the other side asked if I wanted sweet or unsweet and I replied unsweet. She then proceeded to ask if the number 1 was a combo and repeated to ask if the number 7 and burritos were supposed to be combos. My sense of agitation was becoming noticeable... She then started to repeat back the order: A number one with a sweet tea.... Insert an interruption... "no a coke...the number 7 has an unsweet tea.."... no reponse she talks to someone in the background and states "i asked them if they wanted a sweet tea...they said they wanted tea.."... I explained that I wanted a plain tea...she proceeded to argue....told her to forget the order.. Now I know why the hiring sign is up. read more

Thieves! Two of combos we ordered were not placed in the bags. When we drove back through to have the order corrected (either by refund or getting the food we paid for) they told us they were closed and then refused to answer the intercom or come to the window. This was 10 minutes before actual closing time. It should be noted that 20 minutes before closing, we were unable to order burgers or smoothies because the grill and smoothie machine were already shut down. Really? 20 minutes before closing and McDonalds can't make a burger. It was clearly a matter of employees trying to go home early. I'd like the $12 back that you stole from us last night. read more

This morning, is the 4th time in 2 weeks that I've pulled into the drive though between 5:00 and 5:10 AM. I've sat in line last week till as late as 5:20... They have posted hours of opening at 5:00 AM. IVE STILL NOT BEEN ABLE TO PLACE A BREAKFAST ORDER AT THIS PLACE SINCE THE REOPENING!! I've witnessed several people sitting in line just drive off, like myself... Completely unexceptionable... Disappointed!!! read more

Can't get anything right. Wait for 15 minutes for 4 ice creams. Just for them to come out wrong and not fixed. Then had to wait inside for another 15 minutes just for some people to stand around and do nothing to help. While the poor cashier up from had to run the register and fix my order. Meanwhile everyone who was standing around was talking in Spanish about different customers in the restaurant. Completely disastrous crew. read more

Worst place to get food ever they always mess up on every order one way or another just got chicken from there and it's in cooked read more

McDonald's - Under cooked chicken from McDonald's - Fast Food Near Me - Artesia, New Mexico

The worst Mcdonalds ever. They got my order wrong 3 times in a row!!! Their ice cream machine is never working and they are always out of certain items. It's so frustrating to deal with these kids that work here. They never get orders right and the food is gross and old. read more

Absolutely worst McDonalds EVER! The food is always cold. They always claim the ice cream machine is broken. They are short staff, which makes for long waits. The female manager that works the night shift on Wednesdays is rude with no customer service skills. read more

Never again. I have been fading on McDonalds for a while but this visit put the last nail in the coffin. After the automated greeting, I was told to "hold on a minute". Almost 5 minutes later, a truck pulled up in the other lane and gave an order. I called out and they then took the order. As I pulled up to the window, two females stuck their heads out and one screamed at some one down the street. As I pondered that for what they charged I could have gotten a dinner at the BBQ place down the street,I discovered part of my order was wrong. The 1/4 pounder tastes like cardboard, the bread is dry. Never again! read more

We're a family of 4 and used the self ordering kiosk this morning, after paying for the order, one of the employees gets my attention to let me know that my order is going to take awhile. When I asked why that was, she tells me that they are short handed and have a lot of orders. I tell her, "you just now tell me that after I've placed my order", and she said it's because it just now came up on the screen back here. Yet we've been standing at the machine putting our order in 5 minutes prior and no employee once said anything to us as a warning. Then we notice we've already been waiting about 17 minutes for our food and another family of 5, used the same self ordering kiosk that we used after us, and they were being served first. 25 minutes now and finally received our order. All of the tables were also dirty, we and several other families had to wipe our tables. read more

I'd give this place less than one star if I could. Went into the lobby at 1030 in the morning. When I finally got to the register I heard the child manager say that they were out of scrambled eggs but they could still make egg McMuffins which is fine except when the worker says, "well we just aren't gonna make breakfast then." Apparently the child manager doesn't have the respect of his staff nor the attitude to correct them. So we asked for caramel lattes only to be told that all they had was regular coffee. In a town without an actual coffee shop they are losing out on a lot of business. The machine has been broken for months now. Also apparently when you order a milkshake the ice cream machine is broken but I saw the drive thru hand an ice cream cone to a customer. The place was really dirty and none of the lazy staff know how to multi task during the busy times. So my family and I went to Burger King instead. read more

i love this mcd. it fast and friendly. especially the night and morning workers. the store manger is even nice. he is better than that girl one read more