I'm a BIG KID! I had to try the new GRINCH holiday meal. I must say I was truly impressed. The GRINCH meal concept gets 5 STARS! Now I usually visit this same location. It's close to my home and usually my food comes out hot and made well. On this day it was not the case. I was not happy and feeling GRINCHY! The burger was cold and my cheese wasn't melted. The fries were warm. So my food gets 2.5 STARS. I did a drive thru order and only live 5 minutes away. Most times I'm back home eating hot food. Next time I will check my order before I pull off or eat it there. Now the grinch salt is AMAZING! It's a pickle taste and really yummy on the French Fries. The shaker bag for the fries is fun and festive. The socks are a cute bonus. I like that I can get a bottled water instead of soda. [[HIGHLIGHT]]Service was decent and hey it's McDonald's so the ambiance is fast paced.[[ENDHIGHLIGHT]] I will be back to get at least one more Grinch meal. The experience is really FUN! I'm just hoping this next one is better. read more

See all

My wife went to pick up our order (placed on the mobile app) and they claimed they didn't have it. I went back later, with my phone showing the order confirmation (#JL32). The first employee I spoke to was very polite, trying to help, but could not find my order. We called the manager over, and she immediately presented a hostile attitude. I was "guilty until proven innocent". I showed her the order confirmation on my phone. She wasn't having it. She then showed me several lines of obscure code on her screen, which she claimed proved my order was not received. She told me I could pay for it and they would give it to me. I explained that wasn't an options as I already paid for the order. After much back and forth, she eventually gave me my order, which I believe she should have done at the outset. read more

McDonald's - Fast Food Near Me - Allen, Texas

See all

I ordered the food at drive-through, the guy at drive through did not hear me clearly, and he did not tell me that he did not get the order. When I came to the first window, he asked what did I order? And I said I'd like to order two ice-cream cones, and then moment of silence, we do not serve ice-cream right now, that was what he told me. I parked my car at the curb and went in to order at the counter and finally got the ice-creams. That guy definitely needs more training, no respect at all. read more

버전): "We don't give 1 cent," lol omg. It was only 0.6 cents short, and the staff handed me a nickel saying that... I was completely dumbfounded. Like seriously, would they refuse me if I didn't have 1 cent? What kind of place trains their employees like that?? Or are they secretly pocketing all those 1-cent differences?? Seriously, wtf. I'd rather just make French fries at home -- I'm not going back there, that place is disgusting. read more

If I could I would give this McDonald zero stars. I've given this location multiple chances, but the customer service--both at the drive-thru and from the manager on duty--has been consistently disappointing. The staff often seem uninterested in providing good service, and it's frustrating to pay for food while also dealing with rude attitudes. On more than one occasion, my order has been wrong, and when I point it out, there's no apology or acknowledgment of the mistake. Sadly, I now choose to drive to another McDonald's farther away just to avoid these repeated issues. This location truly needs improvement in both service and professionalism. read more

The Filet O Fish sandwich was created by Lou Groan. Back in the 1960s around his McDonald's location in Cincinnati, the population was heavily Catholic. He noticed that hamburger consumption plummeted on Fridays because everyone was eating fish. So,he came up with a fish sandwich restoring Friday sales. Hence the birth of the wildly popular Filet O Fish. Using sustainable Alaskan Pollock the FOF is a great menu option for those not wanting a hamburger ( ?). Hear me now and believe me later. Until last night,I had not had a filet o fish. As a kid,Friday was fish stick in the cafeteria line. While decent and I ate mine " religiously", I guess by the time I didn't have to eat fish sticks ,I didn't. Really hadn't thought about it. Jump forward to Yelp reviews 2023,and I've noticed a number of you including Gloria and Mary, routinely get File O Fish. So,being the open minded,upstanding American that I am, decided to utilize that truly American invention ( the drive thru) and snatch a Filet O Fish. I kinda knew what to expect but .. I primarily get breakfast items at this location and it's always perfect. Occasionally over the years I've also grabbed my Annual Big Mac to satisfy. So,as much as possible I figured ( Texas term) this was he location to try a FOF Sammie. On the outset I've gotta say,the fries were a disappointment . Just not fresh which is surprising since the drive thru was busy. No way to start my first Filet O Fish meal. The sandwich itself was a fried piece of Pollock on a soft toasted bun with a piece of American cheese and a dab of tarter sauce. Not good,not bad,not a reorder for me. It was exactly what I expected. read more

See all

Food. They forgot to put ingredients in burgers. Works services. Not recommend to go at night. [[HIGHLIGHT]]Ambiance : Ghetto.[[ENDHIGHLIGHT]] read more

McDonald's - Ordered Hot 'N Spicy McChicken, They forgot to put Mayo and Lettuce. What an idiot employee. - Fast Food Near Me - Allen, Texas

See all

07/20/24- Saturday We've been to this location several times. Got our mobile order with no problem. Thanks to all the staff :-) read more

McDonald's - 05/14/21- McDONALD :-) - Fast Food Near Me - Allen, Texas

See all

This location has friendly staff! My ap wasn't loading my mobile order code but they were super patient. When I drove to the window, mu food came out hot and quick. I was able to get back on my way! Thanks you guys :) read more

Make sure yall check your orders before you leave the drive through. I'm pissed, April fools was in April, not in August. I wish I checked before I left, I wasn't able to get a refund today, never got my receipt :/ read more

McDonald's - Egg McMuffin Meal - Fast Food Near Me - Allen, Texas

Long line, always behind on orders. I had chicken nuggets and there were bones or something inside them and it was gross!!! [[HIGHLIGHT]]The inside is pretty clean so can't complain.[[ENDHIGHLIGHT]] read more

Ive had an awful experience every time i've gone to this McDonalds. I drive farther away to different mcdonalds for better and kinder service. If i could rate this zero stars i would. read more

Quite disappointed with my service at this location. I have been here multiple times and every time I go, either they forget something or the food is cold. In the mornings, they are much better - the staff are usually more friendly and they are more likely to get the order right and fresh. Would try to avoid this McDonald's as much as possible, otherwise make sure to request hot fries and to check that you have your entire order before you go. read more

The food was hot fresh. I enjoyed every moment of eating my food. Come check it out. [[HIGHLIGHT]]The restaurant appears to be clean.[[ENDHIGHLIGHT]] read more

Looking for the BTS Meal? Good Luck! You're about to be as disappointed when you find out it's not what you expected. Promo Information: K-Pop superstars BTS have partnered with McDonald's to promote their favorite meal: 10 Chicken McNuggets, fries, Coke and Sweet Chili and Cajun dipping sauces inspired from South Korea. This promo runs from May to June 2021, pricey for $7.00, but BTS fans are willing to pay it because they are converting the packaging (paper bag, nugget box, cups, and dipping sauce labels) into key chains, phone covers, and much more! Cool, right? Our daughter is a huge BTS fan and insisted that we go buy one, lol. This McDonalds was our third stop (out of four). This location had the BTS promo poster in the window, but when we went in to ask about it, the manager told us they only had the BTS bag and dipping sauces. And yes, they are charging FULL PRICE for the BTS meal. The hype is misleading and McDonalds corporate needs to fix this! If you know of a McDonalds that has the complete BTS promotion, please DM me :) Meanwhile, this is no fault that this location didn't have what we expected. I'm giving them FIVE STARS because we are in and out of this McDonalds a few times a month, and we have never had any serious problems with our orders. If we did, they fixed anything we complained about. They are like any other fast food restaurant -- trying to give good customer service in a high turn over industry. read more

See all

On our way out of Texas we decided to stop in for breakfast. The drive thru was our only option since we was driving home. Can't beat the big breakfast and there hash cakes are the best. We had great service and got all our order right which is a great thing. Like they say Go.......... read more

This location is hands-down THE worst McDonald's in all of Collin County. They just do not CARE. The employees do not care because the managers don't care. Maybe the managers don't care because the owners don't care. The only reason this place's doors are still swinging is because it sits on the corner of a busy intersection right at I75 and McDermott. Foolish repeat customers like us who go here out of laziness or half-desperation deserve what we get, which are Filet o'Fish that have been left under the heat lamp way past their allotted time limit, so that they are hard, dry, and the cheese resembles orange plastic and there is a film over the blob of tartar sauce on the fish. Fries cold and soggy. Chicken McNuggets cold. Sauces requested wrong. No ketchup. No straws. No napkins. Ordered a caramel sundae and got a hot fudge sundae with what tasted like burned hot fudge. But at least they didn't say the ice cream machine was broken this time! read more

McDonald's - Fast Food Near Me - Allen, Texas

just unaccepable. Lazy not working. messing up every orde. [[HIGHLIGHT]]Place was messy, no body sp English, food was cold and a coworker was eating food, terr feedback with situations that could have been handled way more professional.[[ENDHIGHLIGHT]] read more

I hate pickles. So I was disappointed when I got pickles on my burger. Also, i got like 100 pieces of onion! The burger is good. But seriously every single McDonald's needs to put on the right things. I know the workers do a lot at work but please just look at the order again. read more

McDonald's - Also the fries were not as good - Fast Food Near Me - Allen, Texas

This location is fairly consistent Monday thru Friday. But weekends are a problem. This past Sat & Sun, the coffee was fairly gross- burnt tasting with a ton of coffee grounds in the bottom of the cup. Is it because it's mostly teenagers who work the weekend? I don't know. But whatever it is, the management needs to correct. read more

I was next in line to order, the last person in line to order to be clear. The older woman at the register took the prev customers order just fine, then come my turn she goes "Kiosk is open sir!" as she's in the middle of walking off. They practically throw your food at you when it's ready. By the time I'd ordered my food from the kiosk and was holding my receipt next to the pick up area, the same woman asked "how can we help you sir?!" and I explained I was just waiting on my order, but before she'd asked I saw her clearly see that I had the receipt in hand, so I know she knew the answer to her question before even asking. It's a place of fake helpfulness, crappy service, rude employee's & unsanitary eating areas. Definitely skip this McDonald's and go on to the next. read more

They keep messing up our order. Missing two McDoubles this time. What a disappointment to get home and see those are not in the bag for the kids. Make sure and check your bags every time read more

pulled up to the drive thru 445 a.m. Saturday morning. waited 3-4 minutes. Nothing being said thru the intercom.I say, hello good morning. The response was, just a minute. 3-4 minutes go by. I say hello good morning. The response was, give me more a minute. I said 3-4 minutes ago you said just a minute. The response was, it'll be another 5 minutes. we have a lot of on-line orders. Excuse me. I'm here right now. I drove away. This is not the first time this has happened. Seems like they have their priorities mixed up, maybe? What a waste of time. Drive thru customers, most times, get the short end of the stick. Attend to all customers fairly and in a timely manner. read more

Did a mobile order and used my points for a free nugget, and nobody ever answered the speaker. We eventually drove up to the window, sat for a while, and finally saw a lady who made eye contact with us but then kept walking towards the back and never came to help us. Needless to say we wasted our points. Terrible service read more

BEST MCDONAL'S! After 10pm they stop accepting cards of all types! It makes me so happy to see an establishment that still knows the value of a dollar! Way to go! They also put their employees first and will randomly close to suit their needs! way to go McDonald's off 75! GOD BLESS AMERICA read more

Food was good until you go home and puke it out the staff is horrible they could honestly care less on how much you care and if you order more than 3 items they will start to get impatient and stop doing their jobs read more

Absolutely terrible young kids staff with jacked up attitudes no matter when I have gone to grab food! I don't know who owns this franchise but they need to do some customer service training for the staff and competence checks due to constant orders thrown at you wrong! Pitiful indeed read more

i was doordashing tonight and i have never completed a mcdonald's order before. when i walk up to collect my order, the worker immediately catches an attitude with me and demands the order number. i was confused as i didn't see an order number, only a name. the receipt on the bag matched my order. the worker then proceeds to take the bag from me and ignore me while i am trying to collect my order. he says word for word "you're going to get paid anyways" no, i'm not if i can't get the order. i was doordashing for another person who was upset at me that their order is late. i understand we all have a job to do accordingly, but whoever was your the night manager with an orange vest on 10/16/2023 does not deserve a job. to immediately argue with me about an order number is ridiculous. i apologize for my harsh behavior towards this worker after he refused me service. to top the night off, i got a message from doordash stating the customers were missing a side of fries and a full meal. good job guys, you really did horribly. read more

This place always taking a long time. Also they always bring u the wrong order. Made sure u double check before u leave.

The service of this McDonald's is questionable that when you go get a mobile order at night in a 24/7 Drive through they tell you to wait 10-15 minutes and they only accept cash, this ladies and gentlemen is a scam by the people who run the McDonalds at night, make sure to let a bad review down. read more

Epic fail big mac and fish fish was dry and like warm and big mac looked like a 1st grader made it and it's cold!!! read more

McDonald's - a joke - Fast Food Near Me - Allen, Texas

See all

Used mobile order... asked for BBQ sauce for my nuggets. Got none. Didn't get any ketchup either for my fries. And the tea is so nasty it tastes like unsweetened tea and coffee mixed together. Not sure how you can mess up every single item from the 3 small things I've ordered but this location was successful at sucking. There was nobody else ordering around the same time so can't blame it on long line rush. My first and last time coming over here. read more

never have i ever ordered food and had it so massively messed up!! not only did they mess up my quarter pounder order, they didn't give me any meat at all!! i drive 20 mins home and call to get an apology for wasting my money and he says to bring it back for a refund, no sorry or anything. PLEASE do not go to this location, apparently they take your money and do not give you food. read more

Great job on breakfast delivery. People on the go and got order right and had us on our way.

We went through the drive try and they said cash only, no problem. Our total was $25.38. On our way home we realized we didn't get a receipt and that our Mcdoubles, we're cheeseburgers. I've called the location several times to confirm if they maybe only charged me for cheeseburgers or if they messed up our order. No answer. The businesses on this side of town are doing horrible. Please fix it. I would like to know if my order was messed up because that means I was overcharged for two cheeseburgers, then. Thank you. read more

Literally what the hell?!? I just got off a shift at the hospital, it was long, it's damn near midnight, I'm hungry. I just want to get food and go home. I go to the second lane and while the guy is getting the first lanes order. After that car pulls forward he comes over the speaker and says he'll be right with me. I say okay. Someone pulls into the first lane. He gets on THEIR speaker and gets THEIR order. They finish and drive forward. He gets on my speaker again and asks what I want. In the middle, LIKE DEAD MIDDLE, of my sentence to order he says "hold on a second"... time goes by.. someone pulls into the first lane.. HE GETS ON THEIR SPEAKER AND GETS THEIR ORDER?!! WTF?!?! I went to jack in the box across the street that had a line in the drive through and STILL got out of there WITH FOOD faster than homie at McDonald's did wasting my time. Get it together. read more

Customer service is horrible. I explained to them that I did not get my daughter happy meal and they said it was nothing they could do about it also asked for corporate number since I was already on the phone with them and a guy that spoke Spanish said well you maybe should look on Google. He hung up on me before I could get his name read more

Ordinarily, I'd say "you know, it's McDonalds", but this location, as well as several others, are run by a local franchisee (O'Reilly), and they tend to run a pretty sound ship. The exterior of the building (of which I'm most familiar, being a lazy drive-thru customer) is always clean and well kept, and the service is always super friendly and even super-er fast. In the mornings, I could usually stop at the pay window and just let my car coast past the food window and grab it as I go, since it's almost always ready by the time I get there. Plus, the drive thru is open 24 hours on the weekend if you need that late night fix. This is really a pretty good location for a chain that can vary widely. read more

absolutely disgusting ordered off doordash and food arrived like 40 minutes later and this is what they send me. this aint right whats wrong with these service people i bet they would flip shit if they saw them getting food like this themselves whe. they go out to freaking eat. read more

McDonald's - Fast Food Near Me - Allen, Texas

See all

02/18/2020 7:05 PM order and was asked to park to wait for fresh fries. 12 minutes later I had to call them & remind them I was out there waiting. Their answer; "Oh" and what do I get Another raw burger from McD's. I really don't know why I keep giving them the opportunity to poison me, but this is the second Quarter Pounder they have given me that is 85% uncooked. Place sucks. I gave them 1 star only cause I had to, place never gets orders right. read more