Probably the worst mcdonalds, food wise, I've ever been to. More importantly, it also seems like a terrible place to work, for anyone thinking of getting a job here. The employees are constantly berated and treated terribly by managers, who are also treated terribly by their district manager, a woman named Tammy, who makes derogatory remarks to employees and puts them down rather than being helpful and encouraging. Small wonder why they can't keep employees for very long. read more

service was not good. missing food in my order and also waited for 20 minutes before I just requested a refund.

This place has AMAZING service... you think so too? NOT. First of all they telling me they just "ran out of apple pies" excuse me? I know yall ass was just too lazy to heat one up for 2 minutes. I get told to go to my spot after a wait for some cookies--already livid. After I got them, I was getting ready to hit the road in the delivery spot when this bitch started yelling at us to get of there. read more

Ordered a filet of fish meal and happy meal to go and did not get our fries. Went back in to let them know we didn't get both orders of fries. Was told I'd have to buy some and would be $3+. I said we already paid for meal and got our drinks just missing one fry. I then said it's free fries Friday and gave them my McDonald's code. Was then told could not use without spending a $1 first. Told them forget it...I just got done spending $20, I'm not spending more to get my fries. Ridiculous!! read more

there is no way someone leaves a good review at the abilene mcdonald's pizza hat could bake a pizza faster than these guys make a cheap crappy burger service sucks couldn't get water as my drink with the meal because they can't ring it up this place is a serious joke read more

Dining options are somewhat limited in Abilene on a Monday evening at 8:30 since many restaurants are closed on Mondays and others tend to close around 8:30 or 9:00. So, we were cruising the main drag looking for fast food and end up at this McDonald's after a bad experience at another fast food restaurant. It was our good fortune to end up here since this was a very nice, very clean and very efficient McDonald's. My wife was craving a salad and their grilled chicken salad hit the spot. I went for the crispy chicken sandwick (with fries, of course) and it was excellent. The fries were piping hot. The staff was all pleasant and engaging / the service was prompt and efficient. This was a great place to stop this evening. read more

The food is good they just mess up my order a lot when I go and when ever I go there is this man I think his name tag said John but he just kept staring at me and pointing and whenever I eat there he watches me eat and it makes me really uncomfortable I've seen him work at Burger King before and I was glad he left but then he went to McDonald's and now I don't go there as much because of him. read more

Physically makes me kill looking at employees making my food, or working the windows. I just can't eat at this one as the atmosphere is really bad, food is always wrong, and cold! read more

We're in town for the holidays and have been impressed with your service and SPEED!! Don't be surprised when my hometown McD's calls you for tips!! read more

Counter service is nonexistent. Employees concentrate on drive through and app orders and ignore walkins standing at counter.

I went through mcdonald's and received a tremendous amount of attitude from the workers. I did not go there to get fries with a side of attitude. Not only that but there was not even pickles or onions on my burger. read more

Worst McDonald's I've ever been to. Waited awhile for my food. Then received terrible customer service from a man with red hair. Very rude. Only to be missing a sandwich. read more

Me and my boyfriend both used to work there and I'm pregnant. I got yelled at for little things like sitting down because my back started hurting or I get yelled at recently standing behind someone when they snapped the bag to open it they had me due too many things at once they had me train a new comer and I'm not even a trainer the manager refuses to train minors mind you I am a 15-year-old minor that is pregnant I had to train one of my friends because the manager that works on my shift refused to me and my boyfriend got yelled at constantly for the stupidest crap read more

The food is mediocre compared to other McDonald's. The lady that rung me had a terrible attitude like she didn't want to be there it help me. I believe her name was kesha? Well just get better management. Pretty sad that the only reason I went there is when we were visiting my boyfriends parents. read more

Currently experiencing the longest wait in the world at 6:30 in the morning with 7 cars in the drive through line and these two ladies came out to smoke. Ridiculousness read more

McDonald's - a view of a gas station at night - Fast Food Near Me - Abilene, Kansas

I ordered 2 drinks 10 pcs and 4 sandwiches an average person would be ok with 5-15 min curb side pick up times I waited 30 min to have my food brought to me at about 25 min in he asked me if I had the two drinks in my order I said yes and he gave me those and went back to grab the food. The food was the wrong order I had to knock on the window telling him that this was the wrong order and he restarted my order so he brought it out and requested the wrong order bag back so I gave it to him. I don't want the guy fired or anything happen to the server but seriously McDonald's 30 mins and I didn't get any kind of discount or keep the wrong bag like seriously read more

I get there might be an "employee shortage" but if y'all are gonna wanna be sufficient y'all need to have both drive thru lanes open to try and be a little faster. Also if you know the fries are old DONT SERVE THEM!! read more

This is hands down the WORST McDonald's I've ever been to. I've seen the managers yelling at employees in front of customers, forgotten orders, and employees and managers being downright unhelpful. My experience today took the cake though. I was going to place two orders (one for my husband, and another for me), but was having trouble with the mobile app processing my payment on my first order, the one for my husband. I was getting an error for some reason. I then tried to place the order at the counter instead, but my card was getting declined. I thought this was strange because I knew I had money in my account. When I checked my account, I had a zero balance! The app had charged me several times even though the order hadn't completed due to the error. When I brought this to the manager's attention his response was just to say he doesn't know anything about the app, and I'd have to take it up with my bank. He finally decided to give me my first order since I had paid for it (several times), but refused to give me my second order even though I'd already been charged multiple times, and we're not talking a high dollar order here. My second order was a dollar burger and a drink. The manager said, "I can't give that to you without some fiduciary compensation." When I told him that he had received it, several times, he just said that I could come back when my bank gives me a refund. So in summary, I got charged multiple times for my husband's meal, and the only way I got to eat anything was my husband cutting his sandwich in half to share it with me. Multiple charges, and neither of us got to eat a full sandwich. I've never seen a fast food manager be so unwilling to do anything to make a situation right. We will NEVER go back to this McDonald's, and I would recommend avoiding this place at all costs. read more

Best McDonald's I have ever been to and my boyfriend agrees! My sausage egg and biscuit was so freakin good! It was so fresh! Table service.. they delivered my food?! I'm lovin it. read more

The chick at the register rolled her eyes at me. I don't recommend this place. They take forever to get a large fry

Very nice staff. Even when we stopped just before closing. Food was hot. Shakes were good, thanks!

Not sure what the other reviewers are talking about when they say "slow service." I stopped by here on my way to Colorado for a quick breakfast, and it was just that: a quick breakfast. Friendly service and fast food. It was on par with other mcdonalds. Clean inside. Somewhat enough room for trucks. read more

The service is awful. They make me pull over to the side every time I order and they never get my order right. They also treat their condiments like bars of gold and make it a hassle to get more than 1! Will not be going to this McDonald's unless I have to. read more

McDonald's doesn't clean their tables very good and the screen that comes down in the afternoon had catch up on it last week for a whole week I brought to an employee's attention but they didn't do anything about it in the manager goes out the door early in the afternoon so you can't talk to him about it he always runs out the door and he's never there if you want to talk to him read more

Ordered a fish sandwich meal through the drive thru service was ok the girl who handed me my food was not friendly nor did she smile. The fries were fresh but if the lid to the salt shaker did not fall off when they weed were salting the fries then the person salting the fries needs to be shown how to salt the fries. I was unable to eat them. read more

The mcdonalds here was extremely great, they gave great service, brought you your food, and the food looked and tasted great. I would recomend this mcdonalds to all of my friends. Their interior look is amazing. They make you feel like your at home. read more

The slowest time for them is in the evenings like around 5pm, they look short staffed and only have one taking orders at the counter.

Horrible experience. I gave it one star because zero was not an option. Service was extfemely slow. Staff was rude, obnixios, out of uniform, and too preoccupied with there portable electronic devices and taking among themselves to take my order. When I asked to speak with a manager, she was "too busy" to come out of her office to deal with the situation. Never again. Avoid at all costs. read more

I was on a road trip thru the Mid East and was coming back. As you may know there is nothing located in Kansas but there was a McDonald's so me and my gang stopped for lunch. When we entered I noticed all the morbidly obese people in line. Kansas may be empty but there is no shortage of true American fatness. I stood in line. All of a sudden I found myself squished against the wall. An obese man must not have seen me and cut me in line and squished me against the wall. I tried to move but I couldn't. His back fat was crushing my oxygen supply and I could feel his fat rolls consuming my body!!! I cried for help but no one heard my family was in the bathroom no one could save me now. I was slipping down and found myself in the Grand Canyon butt crack! I prayed to God to deliver me from this! I felt his deep voice yell 5 hamburgers. He was ordering. PLEASE GOD PLEASE I cried suddenly I saw my cousin I waved my now purple hand at her as a last resort. She ran to me and and pulled. HES TOO FAT i cried. The tears were flowing down my cheeks was this my down fall? To be drowned in a mans back fat!? NO I cried my uncle saw my purple face and he grabbed my arms and pulled me out I caught my breath. The morbidly obese man looked at me with his order and said oh are you alright? I passed out and had to be taken to the hospital. When I woke up I was in the hospital my family surrounded me and started crying. They said the obese man had given me his type two adult onset DIABETES! And that's my last time ever in McDonald's........ read more