Returned my phone call... I called on Monday.... June ... its over a week... no return. Phone…read morecall.. I wanted an estimate on changing out a timing belt...

Thought they were customer friendly quick and efficient…read more Location was central area they need to mention they're in old Napa building

I'm truly skeptical about going to someone other than my mechanic. I needed brakes along with…read moreshocks and struts. A very good price on parts. All done in a day so I didn't have to take off from work. And excellent customer service. They are my go-to if it's not my main mechanic.

Had a simple brake replacement and a check engine light on. They could not fix the engine light…read morewithout charging me $140 for a test plus the fix. They did not fix. They messed up a caliper when doing brakes. Did not advise me of this until they were done and wanted to charge me for their mistake. Also, if you change one caliper, you should change both. They did not. To me all they are good for is emission testing. Don't waste your time and money here.

We have been going here for years and the customer service is OUTSTANDING! HIGHLY RECOMMENDread more

been going there 6 years always fast fair and flawless. Customer service emphasis with…read moreknowledgeable service technicians. Waiting area and restroom. spotlessly clean.

Response to Valvoline's comments re: claim of 3/5/25. Resolved? Are you kidding me? You decided…read morenot to do the right thing. There was no negotiation. The least you could have done is to refund the wasted $80 oil change.

Despite the fact that they are an emissions center, there was NO SIGN whatsoever stating that they…read morewere not doing emissions. Had to sit and wait ten minutes for someone to be arsed enough to come outside and find out what we were waiting on. Nothing to say when I asked them why they felt the need to not hang a sign letting people know so they wouldn't have to navigate the ridiculous driveway. This place sucks, there's never anyone there that I see beyond one or two guys, and reading the other reviews just solidifies my opinion that this is a place to avoid. You lost customers because of your lack of preparation. You can't be bothered to hang a sign? Then I can't be bothered to waste my money on your ridiculous business. Go bankrupt and do Kenosha a favor.

I was on my way to work and my battery hazard light went on. After a brief panic, I called Robert…read moreat Waukegan Tire in Kenosha and he said with confidence to bring it in and they will take a look at it. I made a u-turn and headed there immediately. Angel at Waukegan Tire took care of me and he was so helpful and thorough! He fixed it before the end of the day! Thank you for the great service and excellent customer service! You're the best!!

They were very courteous and helpful, and fixed my tire problem nicely. I would highly recommend…read morethis place for all your vehicle needs and repairs. My hat is off to them!! I cannot say enough about their service. Five stars...

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

Service is priced appropriately. Done quickly. However, I have never experienced such up-sell…read morepressure at an oil change place in my life. Not only were they suggesting items be replaced that my car's maintenance schedule said to "inspect" (my car had 20k miles and they were saying I should flush my brakes??) but the hard sell on the packages of oil changes is crazy. I thought I would try them again (I'm a sucker for punishment I guess) when they were offering a 50% off oil changes. Well the 50% off only applied to the most basic of changes. Then it was more like 20% off. On top of that, I was pressured when I walked in the door to cough up for a package card and get free change TODAY! When I left, saying "no, thanks" the guy behind the counter started making "gestures" at me to the amusement of the folks in the waiting room. Yep. "Eek! Methinks not." really applies here. Go across the street to Valvoline.

Always good, professional, trusted. Been going for years. Moved out of state but back in Wisconsin…read moreon road trip...needed 75k scheduled service and lube....knew right where to go!! Super Lube. Saved some $$$$ having all the work done. Great place as always.

Awesome service job and very quick. Great customer service and makes good recommendations.read more

Went for an oil change and they didn't have...oil? I was shocked! I thought it was a place to get…read moreOIL

Several great reviews have gone this way and I am going through add another. Nail in tire on a…read moreSunday, 15 minute repair another franchise could not be bothered with, but you know what? I pulled up to jiffy lube, they greeted with a smile and happy to see you attitude. They got the tire plugged quickly and at a fair price. I was in and out in a Jiffy

I would not come back. Despite being the only car here when I rolled up, the oil change did not go…read moreas fast as other locations I've visited with friends (over 30 minutes - didn't rotate tires , change filters, or anything else - literally just an oil change.) I would have changed my air filters, but they didn't have any in stock. My biggest issue was they left a ton of oil or some other residue on my center console when I got back into my car (and my glove compartment napkins were gone so they clearly tried to clean it quick, but it didn't work.) Finally, they somehow turned off my Smart Screen (that is my clock, access to radio, Apple Car Play, etc.) which I've never seen before (there isn't a power button) so I had to ask them to come back and show me what they did to disable it. It's not all bad...the one lady helping me was nice, I was able to do my free emissions testing, and the waiting room was clean and had water, coffee, air conditioning, and apparently free WiFi (didn't use).

We had new brakes and tires put on our Cherokee. It was…read moredone quickly and reasonable cost. He is a straight shooter and stickler for detail. Taken our autos to him for 5 years and haven't had a problem he couldn't take care of.

SAVED ME THOUSANDS! Took car to a place down the street who said I needed a computer... This guy…read moretracked down the 'computer' to a Shorted Light Bulb. Dwayne is the most honest you will find - only mechanic I will trust from now on. These vehicals are complicated now but seriously!!! Not a blown bulb but a SHORTED LIGHT BULB and Not a 'Computer' like the other shop tried to sell me... awesome money savings. Ever hear of an Honest Mechanic? Well I FOUND ONE!!! O'KEEFE'S AUTOMOTIVE